I would absolutely call on Trusty Fix for any appliance service. They came out same day and…read morediagnosed our LG refrigerator and determined that the compressor failed. The tech explained exactly how he tested the system and was very informative. In the end he said it did not make sense to repair as the cost would be near to that of a replacement and I appreciated his honesty and for coming out on short notice.

One of the springs to my wash machine drum broke. I called Serhii scared of making a choice to fix…read moreit or buy a new one. He had called me back right away and came the same day to give me the quote. I was pleased with the price and had it fixed very quickly upon him receiving the parts. He is very professional and prompt. I would highly recommend him.

he came to my house to do warranty work, collected twice the amount I owed and then when the…read morewarranty company said he needed to return my money, he refused. The dryer is still making noise. He ordered rollers, belts and something else, he only replaced one part and I'm sure the warranty company paid for all the other parts not used. BEWARE!! he has great southern charm, don't let it fool you!!

I have been waiting for my microwave to be repaired for about a month now. No response to my emails…read moreor voice messages. No one answers the phone. I have even called the warranty company who also reached out with no progress. This is unacceptable.

We have been Michael's customers for 40 years. Paid for a new range three weeks ago that we were…read moretold was in stock. At this point we have still been unable to even get a tentative date to install despite multiple phone calls to multiple people. Internal communications at Michael's appear to be nonexistent.

I have been Michael's Appliance customers for many years, And have Made many appliance purchases,…read moreand have major concerns with Michael's Appliance. Recent purchase was Canceled "electric Range" for One being delivered damage. waiting and waiting for weeks without a working Range , with being told, it's now on the truck from Brooklyn warehouse. Now our washer is making a noise calling for service. Now they have added a layer to service, that you need to call the insurance company with 20 questions, And insurance with call to schedule appointment. still waiting.....

Gersi was terrific -- very responsive to texts and called me back right away to schedule an…read moreappointment to install a Wolf range. He was able to get to me quickly (only two days after we spoke, and on a Saturday even!), when most techs had a several day or weeks wait time. He knows what he's doing and is communicative, efficient, thorough, and he made sure to check everything before he left. Very reasonable with pricing as well. High recommend GM Appliance Repair -- everything you'd want in a technician!

Gersi did a wonderful job! Excellent work and Gersi explained everything! No surprises! My…read moredishwasher is now good as new! 100% recommendation! Great value!

We needed a repair on our zline oven. It was through warranty. Elliott came over on a Saturday and…read morefixed it for us. Not only was he very knowledgeable of the oven. But he was very pleasant and explained the what the prop was and had the parts on hand to fix it. We will definitely have him back for any appliance issue

We had an unusual problem, with no obvious solution. Above the electric stove top on our kitchen…read moreisland there is an old (Zephyr) range hood with a glass canopy that had been installed too low and intrusive, at least relative to the location of my head when cooking. We had hoped to be able to lift the whole thing a few inches, but had no idea how. Enter Eliot from Applicare. He pondered the situation, consulted a printout of the manufacturer's docs, and discussed with us. The conclusion was that we could probably just eliminate the canopy and retain the key functionality of the hood. 90 minutes of hard work ensued, mostly by him, but ably assisted by my wife and (occasionally) me, and it was done! The charge was entirely reasonable, and we'd be happy to engage him again. And he's a character!

I never write reviews but this company and Dale the repair man was exceptional to work with!!! Our…read morecommercial stove was a real challenge to repair and Dale stepped up to fix its multiple issues. Kudos to you Dale.

Update on "Beware of Integrity Appliance" out of Sparrow Bush, Florida NY and Dingsman Ferry…read more I've posted before but here is what I've received after many many calls to them: -"Oh the replacement part is lost in the mail - Oh the refund check was lost in the mail as I had your wrong zip code - Oh the refund check was sent out again weeks ago, I'll have to call my bank and get back to you ( never called back) - Oh it's "you calling again!" "You OLD people at Wildflower shouldn't be allowed to use a phone!" ( yup, you read that right!)

This company is IRRESPONSIBLE and UNRELIABLE- do not hire them!…read moreI purchased LG appliances from Homedepot last December and started using LG Microwave in mid January after cabinets are installed. In three weeks, I noticed a burning smell from the microwave for more than a day even after stop using it. I immediately reported to LG services and they connected with this company They sent out a guy (Manny) and he diagnosed that it needs replacement of a part and told me that he will return with a new part. Two days after, the company sent another guy (Santos) and he asked me to explain what's the issue as if he never heard the previous report. Then, he heated a half cup of water for one minute (after several days of power disconnected, cooled-off) and concluded there is no issue. Ironically, he said it's SAFE to use it, but he DISCONNECTED the power cord when he left. I requested the company to send me copies of the two original reports from both technicians, but they haven't done so and submitted to LG only the first report. The Company representative said EVEN IF any fire took place, the company has no responsibility for it because it was FINE when the second guy tested. It seems like their goal is to get paid from LG. They received the compensation for their services from LG.

santo valero was exceptional. after 3 repair men came out and couldn't fix the issue he came over…read moreexpeditiously and fixed our issue within 5 mins!! extremely happy with his services