1. Ralph's Appliance Repair

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Oneonta, NY

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Ralph's Appliance Repair

3.7 (9 reviews)
Open • Open 24 hours

Services - Ralph's Appliance Repair

Appliance repair

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Earl B. Feiden Appliance - EBF Latham store at Latham Circle

Earl B. Feiden Appliance

(192 reviews)

$$

Thank you for changing my one star review to a five star review! This all happened as a result of…read morethe outstanding customer service I received from Brian. From start to finish he made sure that the service I should have received, I now received tenfold! The delivery crew was fabulous as well, on time and with updates, setting everything up with care and with a quickness. Thank you again Brian for changing my opinion and allowing me to continue to do business with Earl B Feiden!

I have to agree with other reviewers mentioning how awful the installation process went. The…read morepurchase was super smooth because I did my homework and knew exactly what we wanted down to the model numbers. What really buttered my biscuit was them telling me my 220v outlet was not working....so, I hired an electrician to come out to fix an outlet that turns out was working perfectly.....($189.95) minimum house call charge. Also they had issue with the drainage for my dishwasher.....had a plumber come out to tell me they only needed a $2.75 PCV flange to get past their installation Issue. This is not the experience I expected and apparently purchasing a Heavy Duty Washer and Dryer, a Refrigerator, a Dishwasher and an Induction Stove ( which came out to more than a couple bucks) all at the same time does not warrant sending out installation people with more than one installation under their belts. We're not likely to use them again. Mostly because of the Electrician thing

Earl B. Feiden Appliance

Earl B. Feiden Appliance

(40 reviews)

$$

I had a bad experience at Marcella's appliance in Clifton Park. After a 15 minute wait, with 3…read moreemployees there, one with a customer, no one recognized me as a customer, completely ignored! I went into Earl B Feiden's store and it took 10 seconds for someone to approach me, he was knowledgeable about washers and I purchased a new washer. The Whole experience was very satisfying and I recommend this company very highly.

Update to the previous review: Brad reached out to learn more about everything that went wrong. He…read morepromised to look into the matter ... and then promptly ghosted us. Meanwhile, a week after the technician "fixed" the dishwasher, it's showing the same error message again. AVOID, AVOID, AVOID --- We really regret getting our appliances from Earl B. Feiden. We bought an LG fridge, along with a new dishwasher and induction range (all recommended by Wirecutter). The fridge was dead on arrival, so Feiden replaced it ... with another fridge that didn't work. They said they had no idea what the problem was, so we ultimately switched models. Ten days after the dishwasher was connected, it started showing an error message, and trying to get a technician out here to fix this brand new appliance has been a nightmare. Feiden doesn't seem to care that so many of its appliance are defective--everyone I've spoken to has shrugged their shoulders, as though this is all totally normal. I would avoid them at all costs

Ralph's Appliance Repair - homeappliancerepair - Updated October 2026

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