We couldn't be happier with our purchase of backsplash tile for our new kitchen! Not sure what you…read moreare looking for? Joanne will guide you to just the right product for your needs. She is very knowledgeable and professional. We will definitely return for future remodeling needs.

Delighted by the quality of my experience here. I got friendly attention, intelligence advice, and…read more excellent customer service every step of the way during my extensive research on floor tiles for a 4-season porch. It's always wonderful to be able to patronize a local business and get great service. I heartily recommend this place over the generic mall options, like Home Depot.

Had a situation where rain was getting behind my siding. Contacted Shawn to conduct an assessment…read more He came out the next day, inspected the exterior and proposed a solution. Returned the following day and implemented what he had suggested. Very professional and knowledgeable.

From the owner: I specialize in custom tile showers, jacuzzi's, floors, backsplashes, fireplaces, and beyond. I am…read moreable to remodel entire kitchens, bathrooms and any other room inside of your home. Siding installation and removal, brick pavers, fencing and decking are a few examples of outside projects I tackle with great precision. Free Estimates! Every job is handled with extreme attention to detail and of high quality.

Having been away for a few days (January, 2018), a kitchen pipe burst and I walked in to a big…read moremess. I immediately called Tara at ServiceMaster by Burch and literally, within an hour, Shawn Birch and a few members of his crew arrived to the scene with over 30 portable dryers to dry the flooring and to start mold mitigation. Note: Shawn and his crew were also at other homes in Otsego and Delaware counties on cleanup duty for pipes bursting. They have the crew. They have the equipment to handle several calls at once. For that I am grateful - I didn't have to wait for the dryers to become available from another call. ServiceMaster by Burch had a great professional rapport with the insurance adjuster assigned to my case and were able to start removing the flooring and cabinetry prior to the adjuster's arrival. If we had to wait a few days for the adjuster to arrive (who was also extremely busy on other similar claims in multiple counties), mold (my greatest fear) would have set in and the house would have had far more extensive damage. Because of ServiceMaster by Burch's immediate response and knowledge, my house suffered NO MOLD to the walls and subfloors. Tara, the office manager answered all of my questions with a high degree of professionalism. She took care of the insurance paperwork on her end. We made the right and only choice for this small "disaster". I cannot recommend ServiceMaster by Burch enough. Thank you.

I contacted them about cleaning my new house & they were very rude!…read more They stated that they would need all day to clean & most likely more than one day, and I'd have to pay each person $40 per hour, usually 3-4 people! And the cleaning services they provide are very basic! No wall cleaning, window cleaning,-- only cleaning fixtures, vacuuming, mopping--I could do that! Also cannot work after 345 PM! Silly!