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    Bellissima Skin

    5.0 (1 review)
    Closed 10:00 am - 5:30 pm

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    3 years ago

    Rosie, the Nurse Injector, is an absolute sweetheart and her work is amazing and natural!

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    Rosal L.

    Thank you Taiz! I appreciate your review.

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    Phoenix Skin Spa - Phoenix spa front. Front area. Front desk :)

    Phoenix Skin Spa

    3.4(27 reviews)
    0.8 km
    $$

    Came in for micro needling and now have gridlines on my forehead and scars on the sides of my face…read more I've been receiving micro needling treatments from Stockton for a year now and have never had an issue. I came into Phoenix skin because I was hoping for a better price but for the quality of work it matched. I saw Katerina and although very sweet I think she needs re training on how to do micro needling. Her passes are all over and she dug the needle into my smile lines and forehead. She also was touching her gloved hand to my headscarf while also using that same gloved hand to apply the PRP.

    I called to make an appointment for laser tattoo removal around 4pm yesterday. I had 4 previous…read moretreatments by them but I haven't been consistent with going the past couple of years. It's pricey and it hurts. Anyway, I was quoted a price by the gal (Anna) that made the appointment. I understand that prices for things have gone up, I was ok with that and provided my card for the deposit. I asked what the best numbing cream was that I could buy to numb myself up before the appointment, she said that the laser tech would call me. This morning Katarina the laser technician called, she said that it was going to be over $300 MORE than what I was told the afternoon before. I was shocked, I asked about the multiple tattoo discount, she said she wasn't sure and she put me on hold for over 5 minutes. I hung up and decided to call back and just cancel. Anna answered the phone and I asked her about the massive difference in cost- she claimed that she didn't recall speaking with me the afternoon prior- Yeah, right. Selective amnesia. So, by this point I just told her to cancel my appointment. She needs to have her head checked. Katarina called back and gave me another quote with the "discount", still well over $200 what I was quoted the afternoon before. They were not apologetic at all. Poor customer service. I'll be going elsewhere.

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    Hi, skin

    Hi, skin

    4.2(87 reviews)
    1.0 km

    I've been coming to Hi, Skin for a while and the estheticians are consistently wonderful. I've…read morealways had great facials, which makes this recent experience disappointing. I had to cancel a same-day appointment due to a work emergency and was told over the phone it was "no problem." By Chastity (I think that was her name if I remember correctly). Later, I noticed a $25 cancellation fee charged to my credit card, even though my membership is set up on my debit card. I was never informed about the fee during the call, nor did I authorize my credit card to be used for membership charges. At my next visit, I updated my debit card information, but my monthly membership was again charged to my credit card. When I stopped by to purchase a Valentine's Day gift card that weekend, I explained the situation to the front desk and was told they wouldn't have charged it without authorization. There was no apology or acknowledgment, which was disappointing, especially given I was actively supporting the business. The estheticians are great, but the billing confusion and lack of customer service at the front desk have me reconsidering my membership.

    This was my second visit and it was AMAZING! Kelly went over my skin needs and made…read morerecommendations. It was the BEST thing I've ever done for myself and I highly recommend her. I did the Really Good Facial (that IS really good), and anti-aging infusion, and face massage. Me and my skin feel amazing and I see results immediately.

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    Hi, skin
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    Bellissima Skin - medicalspa - Updated May 2026

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