I've been coming to Dr.Shah for over 10 years and always have the best experience! The staff makes…read morethe process super easy and quick every time I go. Dr Shah always ensures that I have the best fit and comfortability for my contact lenses and glasses. Im very thankful to have an optometrist that actually cares :)

I've been coming here for the past 3 years and everytime it's such a fast and simple experience !…read moreThe optometrist used to give me anxiety growing up but stepping into this office settles my nerves!!

Everyone here is so nice, very friendly, and professional. I had a great experience with my eye…read moreexam, best yet! I highly recommend going here for your exams and frame purchases.

Love this place! First time here, brought my mom for her appointment, and everyone was so nice…read more They even fit her in the same day and remembered her from her last visit. That means a lot because my mom's getting older and sometimes forgets things, but I don't have to worry when she comes here. Big thanks to the Optometry in the Square team!

Collectively, we have been coming to this location for decades. We like both the older and newer…read moredoctors here. They all take the time to examine you carefully and also to listen and answer your questions throughly. The front office staff is also experienced, friendly, helpful, and efficient. On a few occasions they have helped us to get the best product for the best price even if was at a different business. If necessary, you can always get your prescription from them and get it filled elsewhere. Their parking lot is pretty small and the entrance and exit are very narrow, so be careful driving and parking here. There is a light to get in and out of their business and it is needed as the street is busy. Even though spaces are limited, we have always been able to get a spot. Recommend giving these guys a try.

First time visit here since I have new insurance. Today my visit was with Dr. Wong. He was very…read morepleasant, great service. Highly recommended, lot of variety of glasses. Staff was very nice and friendl/ vet welcoming . See you next year thank you.

I've been coming to Total Vision Optometry for years. The staff is always welcoming and helpful. I…read morewould like to say that my last experience, about a week ago, was the best I've had there. Typically, I was use to waiting a bit to be seen and to pick my frames. This time, I was called in right away and luckily the last staff member saved the frame style into my profile so that saved a bunch of time. My appointment was for 5p, they actually accommodated for an earlier 3pm visit since I was already in the area. I went with a pair of Dita frames and they called me to tell me they were ready in about a week. Overall, they get 5 stars from me because they have the speed of service down now and it doesn't feel like I'm spending too much time there. The frames were perfect as well.

Dr. Sanchez is polite enough however clarified he is incapable of treating my needs of vision care…read more As a result, he offered me a full refund of my glasses and contacts. However, please note that he did not examine me with the second pair of contacts that he had me try on after I stated that those were not as good as the ones he previously prescribed. This lack of willingness to work with patients is highly disappointing when needing care. He simply didn't want to take the time. What is surprising is that he and the staff deleted my medical file WITHOUT my consent. Under California law this is illegal!! I believe the refund is a tactic of his to not tie him to my care. Please do not go to him if you have even the slightest notion of complexity. The review has 0 stars.

Very disappointing experience. The older front desk lady with red hair was extremely unprofessional…read moreand disrespectful during my visit. She spoke to me in a rude and condescending tone, raised her voice at me, pointed her finger at me, and made the entire interaction uncomfortable and upsetting. What makes this worse is that I spent money on glasses that I cannot properly utilize and was never clearly informed about my options beforehand. Customer service and communication were handled very poorly. I will not be returning and would not recommend this clinic based on how patients are treated. Muy mala experiencia. La señora mayor de recepción con cabello rojo fue extremadamente grosera y poco profesional durante mi visita. Me habló de manera irrespetuosa y condescendiente, me levantó la voz y me señaló con el dedo, haciendo toda la situación muy incómoda y molesta. Lo peor es que gasté dinero en unos lentes que no puedo utilizar correctamente y nunca me explicaron bien mis opciones desde el principio. El servicio al cliente y la comunicación fueron muy malos. No regresaré y no recomendaría esta clínica por la manera en que tratan a los pacientes.

Dr. Lori is amazing! I love the good vibes in this office. The staff is great too! I always feel…read morewelcomed.

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Dr. Leslie Bacani, OD was absolutely a pleasure. I am so lucky that I was able to be seen by her…read moreand right away. They said it was a busy day, but I was 20 minutes early to my appointment and see right away. I have been putting off going to the optometrist for a while and they were efficient with checking everything and getting me a perscription. Dr. Bacani is so sweet and made sure to listen to my concerns and walk me through every section of my eye. She also wants to get to know you and is so friendly! Even though I did not get glasses or contacts they did not try to sell me on anything. I never felt rushed or pressured to buy anything or be upsold on a service.

I have been going to the practice for a few years now and always had pretty positive experiences…read morewith the staff overall. Whether it's the doctors themselves or the people behind the desks, scheduling appointments and answering any questions I had, everyone has been helpful. I recently came in to get a second pair of glasses and although I did not have insurance that covered vision, they were very accommodating to work with me to get a pair, regardless. They also had a special that made getting a new pair of glasses that included a frame and lenses, very affordable. Janelle was the main person who worked with me on getting the second pair and was very friendly and accommodating. She was helpful in me narrowing down options for my second pair. I'm very thankful for her providing what I needed on my recent apt in a friendly and kind manner!

I had a similar experience as another user that goes by the name of Angel D (12.20.25)…read more I've been coming here for years to get contacts and sometimes glasses. My most recent experience was the worst and why they're losing me as a customer. I no longer wanted daily contacts and ended up switching to the weekly ones after trying out the Acuvue Oasys (2 week lenses). I asked if they had another Acuvue lense since I used to use those before I switched to my Daily ones a few years ago but apparently they only have Acuvue Oasys for 2 week lenses. My eyes were killing me using those after only a few days which is why I tried out the weekly ones. Not having more that ONE brand for 2 week lense makes zero sense to me. How do you not have multiple products for clients when it comes to contact lenses, but you have hundreds of glasses. Makes me think they get a cut from Acuvue which is why they push it on you. I never thought about this before because I never asked to switch. I ended up ordering the weekly lenses but received the daily ones instead. I even asked the lady who took my order if these were the weekly ones and she said yes. So im not getting a rebate since ive used the dailies before and even though i love the dailies I wanted to save some money by going with the week lenses and got the wrong order instead. I attached a picture below. The main reason I'm leaving as a customer. I also wanted to get my glasses but I ONLY wanted new frames since my lenses were fine. My dogs had chewed up the frames pretty bad and I figured it was time to switch them up. I asked Chris if i could order the same frames and just pop out lenses and put them in the new frames and he said they couldn't do that because of some bs excuse. I can't recall exactly what was said since this was weeks ago. What he did say was that i could get NEW frames elsewhere and come here to get NEW lenses If I wanted to go that route. I ended up calling another optometry place and they said they could do it if its the same frames. I was about to go there but they werent in my network so i would have to pay more with them. I ended writing a review for them since they were very nice over the phone and very informative (feel free to look it up on my recent reviews). I did call Gottlieb once again hoping to speak to someone other than Chris to see if the info provided by Chris was accurate, but they put me through Chris and he said once again that we had this conversation already and I cant just pop in the old lense and put them in new frames. Afterwards, I ended up ordering the same RayBan frames but in different colors through RayBan and picked them up at LensCrafters. I had them pop in the new lenses, but they had one of the lenses popping out more than the other side which made me dizzy. I ended going to Gottlieb again to see if they could fix the lense for me since I've been a client for years. The lady at the front desk helped me and I had to repeat what the problem was 3 times before she brought Chris over. " I got contacts with you guys, but I got my frames elsewhere. They popped in the new lenses but it doesn't feel right, so can you please help me adjust the lense. ". Chris then asked when I bought the original glasses and I said 3-4 years ago and he questioned who did the lenses because it doesn't look like these will fit and I said "You guys did it. They're the same frames but a different color". He then said "ok, were going to get to the bottom of this and get some answers". Felt like he didn't believe me when he said that line. A simple search of my purchases with them could've provided evidence. Chris then took the glasses and got help from someone to have them fit correctly and the glasses were perfect once again. The end result turned out great for me but the process to get there was horrific. I was stuck on one brand of contacts and i don't like that I was lied to multiple times about popping in old lenses with new frames. The worst part of it all ....someone else has experienced this and I'm wondering how many others are being lied to. Get yourself a good optometrist just like you would a good trustworthy mechanic. These are all businesses and they're all trying to make a buck, but the ones that have YOUR best interest will have you as repeat customers and that's how they will make their buck instead of up selling their clients on things they don't need/want.

Wow! The guys at Paramount Family Optometry are awesome! Staff is friendly and professional; I…read morecould have asked for more:) This is the new home for my eyeballs...LOL!

I had been a client at this office for over 25 years. Dr. Lim was the best. I had Dr. Merino help…read moreme last year and he's really nice too. Dr. Chamberlain assisted me this year and it was ok. The office now charges $25.00 extra for a retinal exam. I got my glasses and I loved them. Unfortunately, I lost them. I called the office to inquire about a coupon I saw online and their system was down. I never got a call back. They did send a copy of my prescription so I got another pair of glasses at another provider and service was really fast. I also used to get a discount for being a long time customer which I no longer get. Maybe it's time to find a new place.