I developed a relationship with Columbia Pike Animal Hospital a couple years ago. My fur baby was…read moreattacked by a much larger Akita. Needless to say he lost the fight and needed emergency care. I called 4 nearby hospitals and they were booked solid. I called this facility and they promised to be ready to help upon arrival. I drove over an hour to utilize this animal hospital, staff met us at the door as promised, then quickly proceeded to treat him. They showed so much care & compassion! A few days ago, I noticed my pup refusing to walk even during nice weather days. His genitalia was dark red & inflamed. I took the voyage back to the hospital and received the same level of care that I remembered. They have an onsite pharmacy, so we went home with 3 Rx & an e-collar. He's healing slowly but surely. We have pet insurance and a wellness plan elsewhere, but I will pay out of pocket for the top tier service & 24/7 coverage that I receive here.

As a veterinary assistant with over three years of experience working in animal hospitals, I can…read moreconfidently say that Dr. Oleg Khomutets demonstrated a concerning lack of competence and professionalism. It felt as though profit was prioritized over patient care, particularly when dealing with elderly clients who may not fully understand medical decisions. While I was out of town, my mother-in-law brought in our family dog, Walter, after he fell and became paralyzed from the waist down. He was diagnosed with IVDD, yet no one at this hospital knew what stage he was in. After returning home and doing my own research, I determined that Walter was already at Stage 5 IVDD. I then contacted the veterinarian I work with at a different hospital. Based solely on the information I provided, she was able to conclude that Walter would most likely never walk again due to not receiving surgery in a timely manner. At no point did anyone at Columbia Pike explain the urgency of immediate surgery or that delaying it would drastically reduce his chances of recovery. Instead, we were told that three weeks of medication and strict crate rest would be sufficient. When I later called seeking clarification and guidance, the only recommendation given was to pay for an MRI to obtain more information. Additionally, despite knowing that my mother-in-law would have difficulty administering medications, no one offered basic suggestions such as using pill pockets. As a result, she resorted to giving Walter chicken nuggets to get him to take his medication--something that could have negatively impacted his health. This experience was deeply upsetting and highlights serious issues with communication, medical guidance, and patient advocacy at this clinic. If you truly love your pets and want the best for them, avoid this place at all costs. EDIT : I called 3 times today in the span of 11 hours asking for medical records and still have not received any.

ALWAYS GET A 2ND OR 3RD OPINION before getting treatment at this location…read more I waited months to write this ro make sure my opinion isnt bases only on emotions but what happened. 1. I had my cat of almost 15 years euthanized based on the veterinarian opinion. Before hand they give you all the time you need alone with your pet. Needless to say I was in a room crying. After crying in the room. As I walked out of the room. A female doctor was imitating a fake ugly cry while the 2 other female doctors were laughing. I was literally just in the room crying. When the procedure is done they stop talking to you. I stood there for 15 minutes. They literally forgot to get rhe paw prints and fur. I had to remind them The lady at the front desk was very nice. They better not ever fire her cause her friendly demeanor is helping their business. The female doctors are catty like teen from mean girls. 2. They judged me based on my appearance. I felt bad about myself. Like I made them uncomfortable. I believe it was my hairstyle that was a distraction because the doctor couldnt hold eye contact without looking at my hair. 3. I felt judged because of my financial situation. I obviously dont expect and didnt ask anyone to work for free. I went there out of desperation for suggestions and to buy pain medicine and ointment to clean my cat eyes. 4. I did not like the way they made my cat scream. If she had done that before I wouldnt think anything of it. However she has NEVER screamed like that which is why I believe it was intentional. I regret taking her there in her last moments. I still remember that scream. I just pray she was fully transitioned and that I made the right decision for her. Please dont wait to get insurance. Get a 2nd opinion because ive met other pet owners who vets worked with them far as payment or showing them how to do certain things at home to care for their pet and cut cost. If I ever have a pet I would never step foot in that facility again.

Our 13yo Italian greyhound was in distress at 3.00 am and received the best of care from the team…read moreat VEG ER Georgetown, especially Dr Ashland Roquemore. Thank you so much.

VEG-ER is the best…read more Eariler this week one evening, we had to take our Siamese boy, Pablo, to VEG-ER not long before midnight. You know you've heard that if your indoor-outdoor cat who always comes home one day doesn't come home one day, something has happened. Well, it's true. Usually, Pablo (a.k.a. Bunky) comes back within minutes after being let out, but this day was different. We looked for him and looked for him, but came up empty-handed. Pablo has an AirTag and, curiously, it showed he was on our property. Finally, he appeared around 10:00pm at the back door. We were relieved, but noticed he had wounds on his hind legs. Because of our excellent experience we had last year with VEG-ER, we brought Pablo here. Pablo received top-shelf compassionate treatment from the VEG-ER staff, each of whom has a heart of gold. I really admire, respect and appreciate people that devote their lives to the care of pets. They're a blessing. We were told Pablo did not experience an animal attack, but maybe got stuck on a fence, and slipped. Pablo is home recovering now, getting stronger by the day. We basically live in the woods, and realize fully now that it is just too dangerous here to let him outside unsupervised anymore..

We brought our dog here after severe GI issues. We saw 3 doctors over ~36 hours and all of them…read morewere amazing. We've been to many pet ERs/urgent cares in the 8 years we've lived in NoVa and this the only hospital where we spoke to a doctor within a few minutes of walking in the door. They were thorough, took time to explain our treatment/testing options and answer questions, and made us feel like Norman's care mattered even when more severe emergency cases came in. At VEG, you can see everything, stay with your pet, watch their treatment, and staff are readily available to talk to or answer questions. That alone eased so much anxiety. Kenzie, one of the nurses that was assigned to Norman, was so kind. It was clear that everyone in the room cared about making these animals feel comfortable. More than one nurse came over to introduce themselves when we were preparing to leave Norman overnight. They offered us a room where we could stay with him if we wanted, and even asked what he liked to watch on TV to create a comfortable environment for him after we let them know he suffers from separation anxiety. The discharge and follow-up notes were also incredibly detailed, which made following up with our primary vet so much easier. No one ever wants to bring their animal to an ER, but this is now the only place we will go when we need urgent medical care. A HUGE thank you to everyone at VEG Alexandria for taking such good care of our dog!