Thank you to Amy & Joanne. My girlfriend and I got acrylics and a pedicure. 10/10. Strong nails, everything was perfect. Ready for vacation! read more

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I've been a loyal customer for many years, spent a lot of money and ALWAYS tipped the girls very well, but the recent decline in attitude, service and high prices has been apparent for a long time now. It finally came to a head when "Ben", the "owner" completely flipped out on multiple customers, including myself. He was insulting, combative and extremely rude!!! It was very busy and he couldn't deal with the pressure. It took everything in me not to go ballistic on him, but towards the end he realized he was out of line and seemed to feel some kind of remorse for his behavior and babbled on about what a hard day he had, the tough customers and how busy it was. Ben, if you can't handle the high level of business pressure, this may not be the field to be in. You should be grateful to have ANY customers after your embarrassing conduct. I will NEVER return or ever give you any of my business again!! I'm extremely disappointed with your horrendous behavior and lack of professionalism. read more

The staff get visibly upset and verbal when clients enter the door and are assigned by the front lead person to certain staff members. They compete and verbally argue amongst each other to get more clients assigned to them by the front staff lead. It's very uncomfortable to witness and makes for a stressful experience. Additionally, after getting a pedicure here, I got an infection on my big toe. The nail tech was not experienced and cut my skin. This resulted in an infection that was painful and lasted over a week. I had to put Neosporin on the cut to reduce pain and swelling. Overall, I would not recommend this place! Beware! read more

It's amazing. Lily is the best nail person in the whole salon. She knows how to do nails.

The salon seems dirty. Sometimes the feet/tub liners look brand new and other times they look like they've been used. I can tell the difference between a brand new one that hasn't been opened yet and one that has been opened. That seems strange. I have not seen them clean their implements as they are supposed to and I have definitely seen my nail person reuse implements that have been used before. Especially with the feet scrubbers and the nail files. With each client, nail files should be thrown out and new ones used. That is definitely not the case. I have been to this person a few times and it's always the same. She once fixed somebody's hang-nail and then came back with the same implement and was going to just stick it in her bin with her other implements and when I questioned her, she said "Oh no, I'm going to clean it" and at that point got up and put it in some solution. If I had not said anything, I know she would not have done that. The bowls that the clients dip their fingers to soak are just rinsed and put back with the rest of the bowls. That is very unsanitary to me. This is very disappointing. read more

Katie is a visionary! She perfectly captured the nail set that I wanted to achieve. Her handiwork is precise and she takes the time to ensure that I am satisfied with my nails. She is also very gentle, especially when cleaning my cuticles. Highly recommend Katie :) read more

Bella Vous Nail Spa - French tip - Nail Salons Near Me - West Covina, California

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I came to this nail spa because my nail lady is 40 minutes away and I had broke a nail. When I arrived, I asked the owner, which is the gentleman in the front how much it would cost, and he ignored my question and took me to the back and sat me down. They spoke their language for a while and then they had a man come and when I told him it was a Gel X nail ... they spoke their language again and then told me to wait that someone else would come . The lady replaced my nail she was nice. But when I went to pay, I expected maybe a 5 to 7 dollar fee and they charged me $10 for 1 gel x nail nude. I was shocked.is this normal? I think that's why the man didn't answer my question. And my dumb self was in a hurry so I didn't repeat the question.. At the end when she gave me the price I told her that had I known they were going to charge me $10. I would've not got it replaced there. I feel like I got scammed because the man purposely did not answer my question. Make sure to get all your questions answered and what the cost of the service will be before you sit down in the chair. read more

I was in the area and figured I'd try a new place. Things that I like, place is huge with relaxing atmosphere. My nails look great and the two techs did a good job. Things I don't like. I feel the price is on the higher side but I think you're paying for atmosphere. I felt my service was so extremely slow. I noticed that in the middle of handling my nails one tech would talk to another, which is typically fine, but they would take a break and chat for a minute before getting back to my nails. And lastly the upset over tips. I typically pay cash at nail salons, but I understand estimated the price and was forced to pay with other means. They requested Zelle, which was fine, but said their tip needed to be in cash. I was already planning on tipping with cash but I just don't appreciate that they got upset that I didn't have cash. Not everyone has the ability to do so. read more

Bella Vous Nail Spa - Nail Salons Near Me - West Covina, California

We are now at the remodeled Bella Vous! It's always an experience to come here! Ben the owner is great and my girl Michelle has it going on! She gives the best pedicures ever!!! read more

Bella Vous Nail Spa - Nail Salons Near Me - West Covina, California

I called to ask questions about packages looking for the right place to take my mother for her birthday. I asked about pedicure packages. The guy I spoke to told me they were three different ones and he did not want to tell me what was in the packages. he said I would need to come in to find out and I said I just wanted to pick the right place because it was for my mother's birthday and he said OK well, I'm not gonna tell you and then hung up. Rude ashell read more

The owner has been there for 20 years. I have been going there for about 15. They are all very professional and very nice. They just remodeled and the salon looks beautiful. read more

Horrible lumpy nails. Service was also rlly bad!! Rude and not accommodating. I wouldn't come back here ): read more

Bella Vous Nail Spa - Lumpy thick " French tip" uneven nails - Nail Salons Near Me - West Covina, California

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Bella Vous is undeniably beautiful, and you'd expect the customer service to reflect that. Unfortunately, after several visits, my experience has only declined. Each time I returned, I hoped things would improve--but my last two visits were the worst by far. During one visit, my pedicure chipped after only four days. I didn't have time to return, so I took a photo and shared it with the man at the front desk (who I believe is the owner). Instead of listening, he dismissed my concern, insisting it must have been longer than that. He told me, "We don't guarantee regular polish pedicures" and suggested I should pay for gel next time. I explained again that it had only been four days, but he remained dismissive. On my most recent visit, the technician rushed through the service. My feet didn't feel pampered, the polish job was sloppy, and I was rushed out the door because she was eager to leave. Unsurprisingly, the polish was damaged almost immediately. I returned to have one toe fixed, expecting it to be a simple solution. Instead, the polish didn't match, and when I pointed it out, the man at the desk told me I would have to pay if I wanted it corrected. When I asked to simply find the right shade, he became argumentative, raised his voice at me, and even yelled at his staff when they tried to help. He told me to leave and not come back. It was humiliating and completely unprofessional. Thankfully, one kind technician stood up to him and repolished my toes properly, but the overall experience left me shocked. For such a beautiful salon, the level of customer service is unacceptable. read more

I had some time to myself and was long over due for a pedicure. I came here on recommendation from my mom who had gone just a week before. First and foremost don't be deceived by the facade of the store -- it looks small but is actually rather large, housing quite a number of massage chairs for spa pedicures. What's more is the day I went, it was emmmpty save for a couple of customers in addition to myself. What I really appreciated is that unlike some salons these days, they still have actual bottles of nail polish from which to choose your color. In addition they honor COVID safety protocols by ensuring that you have plexi-glass shields (that hang from the ceiling) giving you security without feeling claustrophobic. My service included the gel to get rid of callous -- a dream, and a regular spa pedicure. If nails could glow, mine did!! The technician did a great job of clearing my cuticles, gave me a good leg massage, and took her time and care to paint my nails. I will definitely return to this salon. Being a new customer, I appreciated the grace the owner gave me for not having cash on hand to provide a tip. Word to the wise, bring cash for tips. read more

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My sister came in here to get her nails done, and the owner spilled nail polish all over her legs and feet. Mind you she is sick and is currently going thru chemotherapy. F*^% you for treating her like shit. She was nothing but polite to you and you told her she was cheap. You deserve to have your business shut down read more

This place is a hit or miss. The nail techs are very kind and welcoming. Although when it comes to designs they aren't the best, for the price you pay it's alright but if you're expecting something nice as in cute grad nails or prom nails I suggest somewhere else. Probably gunna be back because I do still get my feet done here! read more

Bella Vous Nail Spa - Nails that I have gotten done here! - Nail Salons Near Me - West Covina, California

I have been coming here for years!!! Consistent work and great service. Parking- Plenty, located in a shopping center. You wont have an issue. Appointment- I have a busy schedule so what i love about them is that i can usually call within the 1-2 hours to see i they are available. Their location is huge and have plenty of chairs for manis and pedis. Price- Average. I usually get pedicures here and i really enjoy getting the $60 dollar option because they do EVERYTHING!!! It includes gel, massage, scrub, callous remover, hot stone, mask, and a few other things. they have more economic options too. Service- The ladies here are very friendly, respectful of your time, and accommodate to any special requests. 10/10 read more

I am 23, have been getting acrylics since I was 16, and have never stuck with a salon as I have with Bella Vous! Cindy is an amazingly talented nail tech that always delivers and creates such beautiful nails. I have not gotten so many compliments as I have with her as my tech! I'm a very indecisive person so I just tell her the colors/concepts I want and she freestyles them, and they always come out great. Everyone in the salon is so kind and makes you feel welcome, and I always appreciate Tuan's help with scheduling my next appointment. It seems like there are many regulars that attend, which shows how great they are. I am very happy that I found my new salon with Bella Vous and Cindy. :) *pictured is the before and after* read more

Bella Vous Nail Spa - My nails after Cindy finished! - Nail Salons Near Me - West Covina, California

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I'm beyond happy with the quality and service. Cindy was so, gentle and put a lot of attention to detail in my nails. Yeah, I finally found my permanent nail tech and shop after months of searching for a good local nail shop. read more

Bella Vous Nail Spa - Summer nails - Nail Salons Near Me - West Covina, California

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I have been coming here for over a year and have had different technicians work on my nails and every now and then have my daughters painted. They have always been welcoming and friendly. They offer water/tea and have done a great job each time. read more

Bella Vous Nail Spa - Nails - Nail Salons Near Me - West Covina, California

Ever since I was introduced to this nail spot I only get my nails done here. Everyone that works here is great! Everyone I call for an appointment no matter the time of day I'm always accommodated. I've never had to wait more than 5 minutes for my appointment. I always get the Bella vous pedicure special since it comes with that long message. It's always much needed! They do also have gel-x nails which I love since it's such an easy process. read more

I don't complain about businesses, unless I want to make others aware of something that is not right. I went to Bella Vous Nail Spa on Azusa. It was my first time there. First off, I have to say that the lady did a very good job on my pedicure, but what I didn't like is what happened when I paid. I took some stuffed bills out of my pocket to pay for the services and for the tip. I had a mix of $20's, a $10, some $5's, and $1's. They were not in any order. After I paid at the counter, I was walking over to give the lady a tip but she was coming my way already. I was looking through my bunched up bills and without waiting for me to give it to her, she snatched a few out of my hand and walked away! As she walked away, she made a comment that I didn't understand. I can only assume she was thinking I was not going to give her a good tip, so she just snatched some money out of my hand. I don't even know how much she snatched as some of the money was bundled. I didn't say anything. I just walked out wondering what had just happened. It's still bothering me. It's one of those things where I think, " I should've said this or done that." I was going to call to speak to the owner, but I don't even know her name. I am also wondering how much she ended up taking from me for her tip. Customers beware. I hope others have had or will have a better experience. As for me, I won't be going back. read more

They do great job. I just don't like that even with an appt. Sometimes there's a long wait. Everyone there very friendly

This place is so wonderful and relaxing. I love the vibe in here & the women are so friendly, especially Katie She did my gel x chrome nails so sweetly ! thankful for Bella Vous Nail Spa they also have amazing pedicure massage chairs there lotion in the front smells divine read more

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Place is really clean and nice. Looks high end and all. But the spa pedicure @ $25 is definitely not worth it. The lady that did my pedicure is nice but a $12 yr old could've done it better. Its like a half-a** cleaning! The scrub literally just spread sugar scrub on your legs and rinse. No foot massage. The polish has a rough finish coz she didnt even buffed the nails to smoothen it. So disappointing!!!!! Still tipped her but will never go back. read more

My nails for the Christmas season turned out great! Happy with the results! 10/10. I've been to Bella Vou for years & have always been happy coming here read more

Bella Vous Nail Spa - Nail Salons Near Me - West Covina, California

I was very content with my visit. Kathy did my nails last night and she was very sweet and had the lightest touch. She was very energetic throughout, kept up a conversation, and did not rush while doing my nails. I am very happy with how they came out and I will definitely be back. read more

I came here for the first time as it is located near my hair salon. I decided to take off my gel polish to let my nails breathe for a bit and although I didn't have an appt, they were nice enough to take me in but importantly, they didn't rush me through the gel removal as other salons have done with me in the last! Joanne took her time and actually removed the gel polish gently without damaging my nail beds and leaving any leftover residue on my nails. Very happy with her service and with how my natural nails feel! read more

I decided to get my eyebrows waxed here last minute and thankfully came on a slower day. They took me in right away and within 15 mins. I was done. The lady who did them was meticulous and paid close attention to how I wanted them cleaned up. I appreciated the care she took in doing them. read more

I have been going here for years. Gels, pedicures, full sets, waxing...always happy with my results & service. The ice tea is a nice touch.

I was in desperate need of a gel manicure and pedicure so walked in, was quickly greeted by Michelle and Ben. They directed me over to the station to pick my color. Shortly after Michelle started working on my feet and Cindy on my hands. And must admit they did a fantastic job, very thorough. Definitely recommend this place. read more

Bella Vous Nail Spa - Gel manicure by Cindy - Nail Salons Near Me - West Covina, California

Wow Blella Vouis Nail Spa is one of the most luxurious and clean Asian nail salons I've ever been in. The decor and design of the place makes me feel like ROYALTY! Often times I find myself in a cramped and dusty salon, but NOT HERE! They were absolutely welcoming and they give complementary beverages! (Yay!) My favorite is the Iced Tea! This location does have Gel and powder colors so there's lots to choose from making this the best go-to for all purpose nails! Their best work is the Acrylics, Beautiful, long, acrylics! You can't go wrong with long sexy nails! I can't wait until my next visit here! read more

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DO NOT EVER!!!!! Come to this nail salon. The man mistreated me and did a horrible job with my nails. He said 15 minutes wait and waited a whole hour and made so many mistakes, and when I told him, he would yell and say to me I'm Not done yet, and then he proceeded to bash me in his language and to throw everything he had in his hands and to top it off he would stop every 5 min to do something. I have never in my whole life been treated this way! Absolutely disgusting person read more

Leah and Joann are the best must ask for. Pedicure was so good I was in a daze after and almost forgot to pay. Went back paid and gave them the best tip ever They're my treat to myself "self care and self love" read more

I am horrified The man who worked on my nails not only was he rude and rushed threw them ... He keep coughing right in my face!!!! I couldn't believe it .it wasn't just once it was multiple times!!! and when I went to leave they tried to charge me 127$ for a basic manicure ... And the man was like oh my mistake... I WILL NEVER GO BACK. read more

I went into this spa because a friend had gone here before so I decided to give it a try and get a full set. I had no acrylics on since I had let my nails breath for a few weeks. First, they gave me a very hard time about doing my nails the way I wanted but they finally did. Next, they started growing out by the following week. Finally, I wound up with a fungus infection on my right index finger - I never ever had one before, ever. So now, I'm on medication that can impact my liver. So, be VERY AWARE when choosing this location. read more

Bella Vous Nail Spa - Nail Salons Near Me - West Covina, California

I'm done coming to Bella Vous. It is a nice salon, but unfortunately after my last few visits I have left very disappointed. My most recent visit I wanted a powder manicure. Assuming they know what they're doing I chose my power color (light purple). Well as I was almost done, the clear powder was showing through the purple. This is after 2 hours! They had to do the whole process one more time which caused the color I wanted to become a daaaaark purple. After 2 1/2 hours, I got sloppy nails, no lotion massage and no discount. After I left I realized some of my nails were really messed up. Ughh forget it! Save your money and go anywhere else!! read more

Bella Vous Nail Spa - Messiest nails ever - Nail Salons Near Me - West Covina, California

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PLEASE do not go here. This place is horrible. Booked an appointment and BEN the owner said yes to come in and I've been here for an WHOPPING 2 hrs and now he says they can't do it. Service is bad here. read more

Man that works here is always very rude. Everyone else Has been very nice and have done a good job on my nails. read more

I love coming to Bella Vous and getting a pedicure. The mail techs are all so nice here! My favorite is Joanne. She does a wonderful job when doing my pedicure! She's so gentle and always gets my ingrown toe nails out in the most gentlest manner. Joanne is a quiet lady but always interacts with me and always has a smile on her face! Thank you. read more