I got the full pedicure + callous "removal" and sugar scrub (regular nail polish) and a manicure (regular nail polish).
I am giving them an additional star because the lady that helped me do my pedicure put so much effort into the polish section. To start off, the upgrades for the pedicure are a scam. The callous scrub really doesn't do anything but make your feet rougher than before (I have tons of small dried pieces of skin just sticking out and now they feel like sandpaper). The sugar scrub also doesn't do anything, so please don't fall for the upgrades.
I don't know who in this review section said that they don't try to upsell people, but that is SUCH a lie. Cindy, the greeter and likely the owner, came around 3 times as I was getting my pedicure to try and upsell the manicure and then the gel nails. I finally caved after some thought because I figured I might as well go all out with pampering myself.
It's a shame that they try to rush the services though. A young lady came and tried to do my nails while standing (and I understand that they probably don't want to hold the customer up, but subpart service and products are NOT the way to go). I had to pause my massage chair so that my hands wouldn't shake too much while she was filing and shaping.
Just as a reminder, I got the regular nail polish service. I don't know why she filed the surface of my nail like she was preparing for a gel set. I've been to quite a few other nail salons and they have never filed the nail surface before (basically, your natural nails are scrapped and look (and feel) super ugly without any polish). The nail polish job was terrible. You can clearly see the two different layers of the polish. Then, I watched as she left something in one of my nails (and hesitate on whether or not she should redo it, but she decided against it). You'll see this on my right ring finger where I scrapped it off because of the bump. She also used acetone to clean up the edges of the nails but didn't put any moisturizer on after or wash it off so the edges of my nails were super dry. You can see how much the acetone dried out the skin around the nail in the pictures below.
Last but not least, the nail polish smelled disgusting. It was just an overwhelming chemical smell and I could NOT deal with (especially with such subpart nail polish) that I took it off 12 hours after.
All in all, please be aware of the upselling if you do decide to go. There's no updated menu price so I will include a picture of that. Don't fall for the pedicure upgrades because they only make things worse. And if you want to get both your hands and feet done, ask for your nails to be done AFTER your pedicure, trust me.
** I forgot to mention that I don't think they're really taking proper COVID-19 precautions. There were "X" tapes marking the seats so customers don't sit too close to one another but they ended up ignoring it and had people sitting next to each other (less than 6 feet) anyway. When they do your manicure while you get your pedicure, they also stand very close to you (which makes sense since they're doing your fingernails), but if you're worried, I'm just putting it out there so you go prepared. read more