Very helpful and took care of my vehicle. Needed it towed to my home so I could do the repairs…read more Will use again if I need towing.

BEWARE - DO NOT USE THIS HORRIBLE DESTRUCTIVE SERVICE. on…read more2/16/2025 - I called State Farm because I needed my vehicle towed to a shop for repair. They sent this horrible unAmerican foreign company to my house called Zack's Towing & the driver, Aus, broke the line base that my back gate sits on to open & shut with his truck and scraped the crap out of my driveway. I called right away as I was trying to wave the driver down, I called Zack & he said (in broken English) that he would have it repaired that day. That day came & went, he then said he would have a company come repair it - instead he sent the driver back to "repair" it. The Aus guy came back, hit it a few times (it didn't budge as he is little guy) & about 6.5 minutes later he left. I called & texted Aus - no answer nor reply, I then called Zach back - no answer - I then called from a different # & he answered right away. I asked why is he dodging my calls & that I need my fence thing fixed. He said he sent someone - I said no you sent the driver & he stayed less than 10 min & left with not a word to us. He then said he would send someone else & I asked who & is it a company who repairs this - he said (again in horrible English) if I wanted to make trouble & I said I don't want this to go to court & that it is their fault - he cut me off in broken English & said he is not going to fix it, do not call him again, & hung up. Now since I am a high level accountant & make amazing $$$$ - I will just sue his company & write bad reviews on his company on top of that. I will also make sure he loses whatever contract he had with StateFarm and to make sure they do not use his services any longer. Maybe he will go back to whatever 3rd world country he is from.

Was at Home Depot. Heard on the intercom my car was about to be towed. Dropped my goods and ran out…read moreof the store. I was in a legal spot, but since it was so close to the store it had hash marks on one end and I may have had some overhang in the hash mark. Moved the car to avoid the whole ordeal. Apparently, these guys troll parking lots looking for cars just like mine. Beware out there folks! These guys are desperate to make a buck.

Our truck was not in a good position to drive it. So we were needing a tow. We couldn't find a…read morereasonable way on our own, so we called Wylie auto towing. Their price was super reasonable, and their driver Aiden (I believe) was AMAZING. I will for sure be using them again if we ever have the need!

Jesse was super helpful during what had been an awful day. He ensured my car was transported…read moresafely, communicated proactively, was friendly, and sent photos so I knew exactly where my vehicle was. In a time where it seems customer service is a lost art, Jesse has demonstrated superb relational skills. Though I hope I dont have more issues/hiccups like today, in the event that I do need a tow, I will request Geze & Jesse specifically.

Very prompt service. Called when on way. Very experienced and was able to fix my battery problem to…read moreavoid towing. Suggested next steps to get further checked locally and walked me through the process of what he felt the issue was. Definitely recommend!

Marquis was a life saver. Fast. Friendly, professional service. Even called to make sure I was…read moresomewhere safe & out of the heat while I waited.

Had my Suburban for a month to diagnose a leak. Paid for Freon for a second time and less than 3…read moreweeks it's blowing hot again. Now it's going to cost me thousands to have it fixed

Highway robbery... $48.75 to install a TPMS sensor. Just the labor...I provided the sensor. I guess…read moreit's my fault I didn't get the price upfront. I should have just went to Discount Tire and paid $20. I have had multiple TPMS sensors replaced and I have never paid anything close to what these guys charged me. I wanted to support the neighborhood small business, but their price was excessive. The tech also didn't program my sensors to the correct wheel location. I had to reprogram them when I got home. I won't return again.

As a customer it is my responsibility to state my experience…read more Over all It was very unpleasant from start to finish. Except that the work has not yet been fully finished. In addition to that, I have already made payment for said work. Do not get me wrong Jeff seems like a great guy to the fullest but, totally had no control over his time frame, he over promised and under delivered with out a doubt. The biggest downfall for me is when I am told that it would take less than one day and it ended up taking FOUR DAYS at the shop. Definitely not acceptable! Especially when I had to keep calling asking when my truck would be ready. The work that has been done so far was not partially done correctly. If I'm going to spend more than $4.000! here I expect a good job. Every time I call I get the runaround and it is frustrating. Below is the work that was done which took 4 Days: - New AMP boards which took 3Hr. - Remove Air lift kit which took them 1Hr. - Adding New Tires. N/A on time - Adding a Light strip at the tail gate. 1Hr. As Jeff is turning in the truck to me 4 Days later, I spotted the following: - AMP board wiring hanging underneath the truck. - Amp board wiring hanging underneath brake paddle. - Light strip un leveled and connected incorrectly. Below is the said work that was not complete: - They NEVER added the bump stops which Jeff said he would! - Light strip installed incorrectly! - Here is a funny one. I raised my concern about the issue regarding the light strip not being strait. Jeff literally gave me double sided tape to what apparently he expected me to fix it. Since after Four days at the shop wasn't long enough he said to me "Hold the tape and bring it in next time and I will fix the connection also" I'll tell you one thing. If I have to bring my truck back literally after a week at the shop even AFTER PAYING! That is bad business... Here is another funny one, I am still waiting on that call from Jeff or Mark. They promised they would call back about the bump stop and pigtail connection

These people came on my property in my back yard to leave their card. Its one thing to leave a…read morecard on the front door but no one should be in the back of my house without permission. I would think twice before doing this again. I have a German Sheppard that does not take nicely to strangers coming to the back of my house. He will protect me if I catch out there again! As a follow up to this review, the company contacted me accused me of things that I did not do and tried to say that I could not write a review if I was not a customer. Obviously, they are the ones that are dishonest and un-reputable. I would avoid them at all cost!

Jay and Michael were very helpful. They made sure they stayed in touch with me throughout the…read moreprocess and the work they did is beautiful. It took a little longer than expected, but that's ok as I had a beautiful rental I didn't mind driving around in. I would recommend them to anyone.

I called Syrian Towing because I was broken down on SR78 in Wylie. They came to my rescue in 5…read moreminutes. They towed me to the dealership in Plano as my truck was still under manufacture's warranty. What professionalism! Very personable. Excellent value. I highly recommend Syrian Towing. Syrian Towing has a lifetime customer in me!!!!!

Be warned, this is a terrible company. They transported my 1969 MGB GT from Plano to a mechanic…read moreshop in Dallas. They charged me extra because it's a classic car. When the vehicle arrived at the mechanic's they had crushed the brake line located on the rear axle by placing one of their chains across the axle. I contact them immediately and the lady said we will call the driver and the manager will contact you today. That was 3 days ago. Obviously they have my number blocked, I've called them multiple times and it goes to voicemail. There are many words I could use, but none of them would be published.

When I visited their shop, they quoted $30 to patch my tire. However, after finding two nails, they…read moreclaimed one was on the side and couldn't be repaired, forcing me to buy a new $450 tire. This was untrue, as the nail wasn't actually on the side and hadn't caused any damage. It was in the middle and definitely repairable. I then went to another shop nearby, and they fixed the tire for just $25, showing that the other shop's claims were simply false. I don't understand why they used such deceptive tactics.

Great work on my 32' Class C RV. Front end alignment and oil service. Plano Tire was well aware of…read morethe details associated with doing the work on my vehicle. Old school quality work for a fair price. Andrew and Marty were both nice to work with......I'll be back!