Highway robbery... $48.75 to install a TPMS sensor. Just the labor...I provided the sensor. I guess it's my fault I didn't get the price upfront. I should have just went to Discount Tire and paid $20. I have had multiple TPMS sensors replaced and I have never paid anything close to what these guys charged me. I wanted to support the neighborhood small business, but their price was excessive. The tech also didn't program my sensors to the correct wheel location. I had to reprogram them when I got home. I won't return again. read more

As a customer it is my responsibility to state my experience. Over all It was very unpleasant from start to finish. Except that the work has not yet been fully finished. In addition to that, I have already made payment for said work. Do not get me wrong Jeff seems like a great guy to the fullest but, totally had no control over his time frame, he over promised and under delivered with out a doubt. The biggest downfall for me is when I am told that it would take less than one day and it ended up taking FOUR DAYS at the shop. Definitely not acceptable! Especially when I had to keep calling asking when my truck would be ready. The work that has been done so far was not partially done correctly. If I'm going to spend more than $4.000! here I expect a good job. Every time I call I get the runaround and it is frustrating. Below is the work that was done which took 4 Days: - New AMP boards which took 3Hr. - Remove Air lift kit which took them 1Hr. - Adding New Tires. N/A on time - Adding a Light strip at the tail gate. 1Hr. As Jeff is turning in the truck to me 4 Days later, I spotted the following: - AMP board wiring hanging underneath the truck. - Amp board wiring hanging underneath brake paddle. - Light strip un leveled and connected incorrectly. Below is the said work that was not complete: - They NEVER added the bump stops which Jeff said he would! - Light strip installed incorrectly! - Here is a funny one. I raised my concern about the issue regarding the light strip not being strait. Jeff literally gave me double sided tape to what apparently he expected me to fix it. Since after Four days at the shop wasn't long enough he said to me "Hold the tape and bring it in next time and I will fix the connection also" I'll tell you one thing. If I have to bring my truck back literally after a week at the shop even AFTER PAYING! That is bad business... Here is another funny one, I am still waiting on that call from Jeff or Mark. They promised they would call back about the bump stop and pigtail connection read more

These guys quoted me $500 for an 2"front level kit, installed on a 1999 F250. ( I got the springs myself). They said that included a realignment. I came to pick up at 1:15 and they hadn't yet done the alignment , said it would take about an hour - but after the guy went to lunch. 3:07 it was ready. Charges me 2.5 hrs for the alignment. I couldn't pick it up by then so my friend did and paid the bill. Mailed him correspondence asking for correction. He said "you never know how long an alignment is gonna take on an older car". (You mean simpler, easier ones?) I said but he only spent less than 2 hours total even so - including his lunch - he said well that's how long the book says it takes. Well, you quoted me an hour. Either the book says an hour or your lying. You cant say "well you never know how long it will take" and also say "well the book says 2.5hrs and if my guys did it quicker that's what I'm gonna charge." Crooks. Total charge for 2 leaf springs installed: $994.00. That's the job. Install 2 leaf springs. He calls me and says he "ain't changing anything." I said did you even ask your service people? Not gonna bother. Jeff may seem nice and honest. He lied on the phone to me with two incompatible stories on The alignment. On what planet does it take 2.5 hours to do an alignment. I offered him the opportunity to adjust his bill and he hung up on me read more

Jeff is running his owner operated shop. Has always done me right on practice and products. I've bought three sets of tires for him. He is my tire guy. read more

Great service, Matt was very helpful. Was able to come in and out the shop with a smile.

Been coming here for a while now. Always shoots it to me straight and always get good work done on my vehicles. I've recommended this local shot to a few of my buddies, and also end up coming back. Support this local business, they'll take care of you. read more

Lone Star Accessories in Mesquite is amazing. Manny and Jeff are sooooo nice and knowledgable. They are quick and efficient as well. I wont go anywhere else now! read more

If I could give this place a zero then I totally would but I can't the lowest I can give is the one and that's being generous with that being said let me tell you what happened! Yesterday we had a blowout on one of the tires of my mother-in- mods car. We got the car home and everything and we went to this establishment this morning my husband simply was explaining to them what he needed to have done and everything well one of the people was a space cadet and another person who were served was very rude very unprofessional and doesn't have a clue as to what customer service is in fact he told my has been that because of social distancing there is no such thing as customer service. I have never heard such a ridiculous thing in my whole life let alone have a business establishment whether he was the owner or not or an employee who works at the shop just write off almost right off tell a customer or in this case to my husband to Beat It answer leave because he didn't have time to do his job and yet he had time to it's not about him and give him the runaround and give him poor service this kind of conduct clearly is unacceptable my mother-in-law. Then went up to the same establishment and ultimately got what she needed as well but I'm guessing she didn't have too good of an experience either my nephew walked up there and he picked up on some attitude and I'm professionalism as well and he came home and told me that the people over there are really rude and unprofessional and they have no business taking people's money if they do not want to provide a service how are you too busy to do the job in which you are in business for? That don't even make sense all these people want to do that there is pocket people's money but then turn around and tell you to beat it and to go away and all they want to do a snap at you and be unprofessional. And be rude and not do their job and oh by the way unprofessional employee or owner of whoever the hell he was also indicated that they don't ask for sides or utilize or have customer service in their business. They don't care about the customers they just care about acting how they want and doing what they want and being rude and everything and taking your money read more

Lone Star Accessories - Tires Near Me - Mesquite, Texas

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If you are looking for a place that will service your truck, look no more. I have been bringing my truck here for several years since they installed my lift kit. Service is always great. read more

Jeff was awesome over the phone and very patient with me and my 15 questions. He walked us through the entire process on a 6" lift kit. My son is so proud of the great work Jeff and Benny did on his truck. We will let all of our friends know how great our lift kit experience was at Lone Star Accessories. I also plan on getting a leveling kit on my F-150 soon. I highly recommend them...Give them call at 214-499-6639. read more

Lone Star Accessories - F-150 Platinum 4x4 - Tires Near Me - Mesquite, Texas

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Great customer service, the owner made it happen I have nothing negative to say about this place. read more

Lone Star Accessories - Best tire shop in mesquite - Tires Near Me - Mesquite, Texas

the 1st experience that i had with this business was excellent but the 2nd visit with them 1-year later was brutal. the place is so conveniently located near my residence but i don't think that i can go back there again. every time i find something to be optimistic about, i get kicked in the nuts. best just to keep your expectations super-low at all times, and as such would apply to these guys. all i can say is that LoneStar is hit-or-miss. i don't know, the 1 tech Eric who does the alignments had the audacity to call me a liar without even fact-checking my claims before making the accusation; you know mechanics, they're never wrong. read more

Should I be upset? After finding out my tire had a nail, I had to find a shop in mesquite before they close and I knew they just built a tire shop by my apartments. I saw this place right off the highway and decided to drive up and see how much it would cost to fix it. I drove up told the young man I had a nail. And we then directed me to drive in the garage.. I asked him "how much" he then shook his head. I was like oh okay it's free.. he did what he had to do. I saw this other guy hovering over him and I was like it's his boss, cool. As soon as he finished I thanked him and his "boss" . He was like no problem did you pay? And I'm like that guy who just did my tire said it was free.. he was like no it's not, you wanna pay cash or card? I'm like why would he say it's free? I went inside for the actual owner to tell me that kid didn't know what he was talking about and it would be 20. So if I course I paid but then that leads to the question was I in the wrong? And does this happen to people when they drive up? The customer service needs work on. read more

My tires were not properly balanced by another tire shop I'll spare. But I took my vehicle to Lone Star Accessories and they did what needed to be done to fix an issue another shop created. Overall it was a fast, easy, and inexpensive service. I definitely recommend this place. Matt and his team are pretty straight forward people and tell you how it is. read more

This is a one stop shop for whatever you're wanting to do to customize or improve your vehicle. I've dealt with them twice now and they have impressed meabove and beyond. Manny and Jeff kept me informed and answered any question or concerns I had. Don't hesitate to give them your business. Great and fair prices and more importantly, they deliver quality work! read more

Came here for a level for my F-150 and I probably just got the best bang for my buck. Worked with Rico here and he was professional, fast and easy to work with. Only took 4 hours and I was out and ready to roll. Guys are really experienced.. Great service for what you're paying for. read more

I had a nail in my tire. Got it patched for $15 on Saturday. Customer service was lacking even though there were many workers there. Manny saw us a few minutes later & helped. Thought I'd support my local businesses instead of driving 5 more miles to old faithful (Hamm's). Today same tire is flat. I'm beyond upset. I should have drove to Hamm's instead & I would have also paid less there. Never again will I come here. read more

I am writing this review because these guys have gone above and beyond. A neighboring shop across the street broke my PSI tire reader. (Aj's aka Alex). These guys stepped up and fixed their neighbors mistake after fixing my rim. I would 110% recommend them because they are not just about money but about people. read more

As their name implies, they get a Lone Star for this review. They ordered all of my parts and got great deals on them then the chaos started. The owner told me he sold my tires because half of my lift kit wasn't in and he was just going to reorder them, this pushed install back a week. The tires didn't come in yet, this pushed it back another week. They got it done and the suspension was overly loose plus THEY PUT THE WRONG STRUTS ON. There was another customer in the shop at one point who they also used the wrong equipment on. I took it in and they fixed the suspension issue but I was told that nothing was wrong with it, despite seeing them and hearing them use an impact wrench going to town on it then it not having the issues again. The brakes started to sporadically drag after they installed the lift kit (this replaces the brake lines and causes the brakes to need to be bled). I took my truck in and they messed around with it then said everything was okay. Continued to drag and overheat so I took it back. They reset the ABS. Brakes continued to drag and overheat. I took it to another shop and found out that the brake lines had never been properly bled due to a bleeder valve being broken and the brake lines were faulty. By this time extensive damage had occurred to my truck due to the heat. I took the letter from the other shop with the 1200+ dollars I had spent over and Jeff (the owner) told me that they would talk to the manufacturer and if they didn't reimburse me that he would via their insurance. Guess what, I was never able to get in touch with him again. I stopped by 2 times, sent text messages, called, and emailed. I didn't even bill them for the rotors needing to be replaced or the 10K mile at the time pads being worn down and needing to be replaced. They have countered my dispute. Its not going to do them any good in the end with another shop calling them out. Needless to say I do not recommend these guys. I would say they do have being extremely nice as a plus; however, I was lied to on top of being given the run around and that is inexcusable. read more

Jeff and the guys here are great. My son bought a set of wheels and tires and a lift kit for his truck and I bought a lift kit for mine. Both were done in the time promised and they recommended going back for the kits to be tightened down after 500-1000 miles. At that time they also checked the alignment of the vehicle ( most shops I called when getting prices for a lift kit sent you somewhere else to have alignment done at an extra charge after kit was installed). They even fixed a slow leaking tire that had a nail in it by putting a patch on it rather than a plug which requires dismounting tire and doing a lot more than a plug takes to do (FOR FREE). read more

Never will I refer anyone to this shop I had my brother go there for his tires he paid a week in advance came in the following week was the first customer there that day was told his truck would be done by 1 so we run errands and come back they barely have his truck on the racks and the guy was just in his office and gave us some bs about how the newer models take time. That to me should of been a priority and there shouldn't be any excuse why its not done there was no one there when we had gotten there and considering that it was paid in full and in advance I honestly was not a fan on how business was conducted at all so if you have a whole day to give and want to get frustrated this is the shop for you. read more

Great place with great prices, have been there numerous times. Good experience and environment every time.

This place went way beyond what they had to in assisting me. I got a flat tire on Hwy 80 and had to walk over to this shop. The manager there walked to where my car was, with his equipment, and fixed my tire for me. They were already pretty swamped when I got there but still did what they could to help me. read more

This is the sorriest place to get service. I was told my car would be done by 1 pm considering I was there when they open which is 9 am. I get there at 3:45 and is not ready. I get there and the office staff in the office horsing around and my vehicle was not even put on the jacks. Please KNOW that they charged me a week before job was done. If you want you blood pressure to go up or someone to tear your nerves, this would be the place to do it. read more