Consumer Beware Wylie Towing is not owned by The Bellows anymore and have gone downhill. If you want the Wish version of a tow company then they are the folks for you. They are owned by people who lie, destroy property and tell you to F off basically and take your money for a half ass job.
On December 6th I called Wylie towing dispatched and explained that I needed a heavy hauling flat bed for my dump truck. I explained that they must come by 530 and it can not be done in the dark. I waited and waited, and call dispatched several times and they assured me that he was coming. Well guess who showed up after dark. He already at the end of the road and I explain to him he can come up but there nowhere to turn around.
The driver Choose to come up, so I told him to not go too far off the road as its not solid. I then told him I would walk near him to make sure he didn't hit any pallets. Well, what did he do he went off the road and sank like a ton of bricks. He sat there for quite a while, while more of the Wylie Towing came to his rescue. During this time they were very unprofessional cussing and busting each other's balls.
During this time, I offered my Stone Put it in my personal car and drove it over to the tow truck to help him get out. After doing major damage to my pasture and running over my water line he was out. They left the huge ruts in my yard along with the broken wood they attempted to use to get their truck out.
Now this time he drives up to my house in attempt to turn around. Again he was told from the beginning that their was no turn around. In this process he ran over my 32 ft aluminum ladder destroying it ( now im out $350 bucks ) but he finally turned around.
They said sense they are here they will still try to get the truck and proceeded to do so. So he back up to the front of the truck and used a wench. Not once did these guys fill up the air brake tanks or take my truck out of gear, So the winched snapped and they didn't get my truck.
I call the heavy hauler driver on Wed the 28th and explained that we pulled the dump truck to the end of the driveway and its in the position that needs to be in to two it. He said sweet and I was nice for doing that and he would grab it at 5 am the next day DEC 29th.
Well on December 29th I sent a text to him to see where he was and give him instructions. I got a message back at 6:54 am that they are just finishing up on a police call and head our way. My husband took off work for this and waited all day.
At 10:48 am I sent another message that said just checking in in which he read and didn't respond.
At 12:20 pm I sent another messaged explain that I was not trying to be difficult but need to know when they are coming sense my husband was missing work. He then responded that he was 15 mins away from dropping the truck off.
Well 1:56 pm they show with the truck not on the flat bed that we discussed and didn't drop if where we asked it to be dropped. We got the this is as good as your gonna get spill. Ok what ever my husband pulled it again with our little 1500 and got it inside our property.
Now heres the problem I have with Wylie towing, I have recorded calls, Pictures and videos to back my compliant in which I showed them.
I called Philip and explained that the way the truck was towed was not ok and this is not what we agreed on. I explained that even though His driver destroyed my water line, my latter and my pasture I was cool and helped them out and gave them a 2nd chance. Now during this drop off on December 29th Wylie towing drove through my old nehibors yard leaving it destroyed. I was given the excuse that no matter what they would have to have pick up the truck from the back even though on DEC 6th they were wrenching it from the front and loading it with the cab of my truck facing the cab of their truck.
A smart thing to do would have to been to communicate that they changed the plans on how to pick up my tuck and call and say hey we may rut up the area do you want us to go head and proceed? But they are horrible at communicating.
I proceeded to tell them they wont listen and just pass blame, DIC the driver said I scratched of my tanks when I got stuck. I proceeded to tell him I told you not to go that far off the road and after all that you didn't even put air in the tanks and broke the wrench. He proceeded to tell me yeah we where frustrated that night. Again my phone was recording while both him and Paul came to my house tonight to tell me how I was wrong with a smug attitude and play I didn't say that game.
So I told him I had him on recording and he called my bluff and told me to play it for him in which I did after he swore up and down he didn't say that. So once he realized I indeed had him recorded he told me what do you want.
I told him that they need to fix the damages to all the peoples yards they drove through, replace my ladder and refund the tow fee. He proceeded to get pissy and say that he provided a service and it read more
