This is a follow up review to my review for sachse location…read more. *From a few months ago* Want to brushed off and be felt like you're a burden to someone's existence? Then look no further than, NTB in SACHSE!!! Here you'll find effective tactics, such as, witnessing the parking lot being empty! Every single employee, INCLUDING MANAGEMENT, hanging around one mechanic's box, LITERALLY playing video games. Only one manager in the lobby, Milton or Marvin, couldn't tell, he spoke fast and sort of mumbled. Anyways, he took my info really quickly and assured me he could get me in and out. It was only an oil change, btw.. he took the paperwork to the back, and returned shortly thereafter. He and I were making short talk for about, 15 minutes when another, "manager" Carlos, came up and informed the manager I was speaking with that the "store closed in an hour" and "we're already 30 minutes behind" (Again... THE LOT AND GARAGE WERE EMPTY!!) the other guy immediately got irritated and embarrassed simultaneously and tried to plead for me. Only to receive a, "hey man, it's your shop, you should know what's going on. Why am I telling you. Then he turned and walked back out. And I kid you not. Laughter BOOOMED from the back a few minutes later. Red faced and defeated, the tech sincerely apologized and recommended the other NTB Dow the road where, and I quote, "I can vouch for the techs there." Returned my keys and I left. TL:DR; I went back to the sachse store a few weeks later and the taller guy was gone, figured he either left, or was fired. And I ran into a similar situation as the one described above. So I just bolted immediately. Drove down to Wylie NTB and you'd never guess it.... HE'S BEEN DEMOTED AND WAS SENT BACK TO HIS OG STORE. Said he kind of crashed out due to stress from work and groceries list of family issues... BTW... WADDUP, MELVIN!!! Him and I chatted while my car was being worked on, and I asked if he'd care if I left this for you, his exact response was "honestly bro, I'd prefer you didn't, but it's something you're clearly still experiencing there, so it makes sense. Just bring your business here." WILL DO MY MAN, BURNETT FAMILY IS SOLELY GOING TO NTB in WYLIE!!!!

Best service in Wylie, Texas. Completely trust their advice. For someone that doesn't know a…read morewhole lot about cars, it is comforting to have a team that has your best interest in mind.

Professional, fast, courteous, fair!! Love this shop! Highly recommend, they treat customers…read moreright.

Great place and fast service genuine and honest people! I requested tpms sensors installed they…read moreknocked them out in 15 min!

I needed 5 new tires for a car trailer. Zach was professional, on time, courteous, knowledgeable…read moreand fast. The quality of work and tires pricing was a tremendous value. I will be using Zach again when the need arises. I highly recommend Zach and his service!

Dealing with Zach was a real pleasure. He was on time and communicated through the entire process…read more I will use Zach again in the future and I highly recommend him for anyone needing tires installed on your car without leaving home. Thank you Zach!

These guys are great they can fix anything on a car or truck if you're looking for great auto…read morerepair guy go here, they are fast and have great prices I'll never use another auto shop 'THANK YOU GUYS FOR ALWAYS HELPPING ME WHEN MY CAR IS DOWN GOD BLESS

This place is amazing! My whole family brings their cars to get serviced here. Omar Joe and Juan…read moreare the best. The most appealing thing is that Im a women and they do not try to take advantage bybupselling any services.

I needed a mobile car battery replacement. A team of two…read morearrived very quickly, tested the battery and alternator, replaced the battery as needed. They were courteous and efficient and did good work. They clearly saved me time and effort. I would recommend.

Came out to fix my flat tire. Very professional and courtesy.. will recommend him ASAP!!!!read more

I can't say enough good things about the team at Discount Tire in Wylie, TX. They treated my wife…read moreand me incredibly well and went above and beyond to help us out when we really needed it. The customer service was outstanding from start to finish--friendly, professional, and genuinely caring. True kindness and integrity is hard to find these days. Because of the way we were treated, we'll be loyal customers for life and will gladly recommend this location to anyone looking for tires or service. Thank you to everyone at the Wylie Discount Tire for making such a positive impression on our family!

This place is very convenient when the weather changes, or you just need to air your tires. They…read morechecked all 4 tires, and were very friendly. Free is always a great value. They do such a great job with providing the basic service, I went back and bought 4 tires when it was time

Excellent auto and tire service on all my vehicles. Great rates and friendly customer service!…read moreThese guys are honest and trustworthy!

very unprofessional place, I went to get two tires that we ordered days before . The guy who was…read moreworking on my tires told my to park by the entrance of the gate, I was waiting and another guy start yelling and saying "park that truck" he went to move it and came back arguing to me, he said "this is my show" nothing is getting done to the truck" very unprofessional ! there is not kindness or professionalism on these actions. I don't recommend this place !

Have been here several times now and the staff is professional, knowledgeable and friendly…read more No playing games of trying to tack on extras. Fair prices and quality services. No need to go elsewhere and if they believe the dealer should warranty the service they won't fail to let you know. Have had too many places in over 70 years that won't tell you your options.

Fast, friendly service from knowledgeable employees. Comfortable waiting area, free coffee and…read morewater. Very professional.

Very quick identification of the problem, excellent friendliness and communication, and an…read moreeffective solution provided in a timely manner. The entire experience felt professional, smooth, and customer focused

Hi I went in there and bought 1000 worth of tires ( 4 )…read moreinstalled and balanced I was in a hurry to get back to work so ,l had to leave. I went back 2 days later to pick up my old tires and to tell them that the new tires were not properly balanced They were bouncing and shimmying at hwy speeds They basically told me that it was how those tires were, ( not true) and wouldnt even check them Last time ill ever go there . I got the tires balanced at another shop . The ladys in office are great Guys in shop suck

Kevin and Danielle did a fantastic job on our Silverado. I am so impressed with their customer…read moreservice, they make you feel like family and they did a great job keeping me in the loop with the repairs. I am so glad we worked with a local, family owned business for our repairs.

Their service, knowledge and pricing exceeded expectations. It's an auto repair shop you can trust.read more