Gregory, Gary and Derrick did an amazing job! They are kind and respectful and did a fast job! read more

Take 5 Oil Change - Oil Change Stations Near Me - Rowlett, Texas

I wish I could leave 0 stars. Drove up and distinctly said I needed a state inspection and an oil change. They said fine and guided me in. The person who guided me in said he'd go get the inspector, so I'm certain they heard that I needed an inspection. Then someone else pointed out that my mileage didn't indicate an oil change was necessary. I said that I usually just get an oil change at the same time as my inspection. For those keeping count, that's three times the inspection had been mentioned. They did the oil change and said I was good to go. I asked for the documentation that I passed inspection only to be told "Oh, our system has been down for two days, we can't do inspections". So I wasted my time getting an oil change they initially said wasn't necessary and still have to find someplace and make another trip to get an inspection. And for blatantly lying to my face multiple times was I offered a discount coupon or even the complimentary bottle they never gave me? No, I got jack with a side of squat. This location seriously needs to go out of business. read more

Don't come here! Everytime I show up they tell me there's something they CANT do for me, whether it be the oil I need, a plug that needs to be changed, filters. THEY ARE ALWAYS LOW ON SUPPLY, then they make you sit 45 minutes before they even tell you they can't help you read more

I waited for 45 minutes; during that time, they were draining the old oil and chatting about unrelated matters, while I was completely ignore read more

I stopped by one day to see if I could bring my own oil to have them change it. I think his name was Lionel, very friendly and helpful. It was for my mom's car, so we came back later around 5 and Chaz and the manager. Were so helpful and kind.Even gave us an extra quart of I Oil cause we just had a 5 gallon jug and said next time we need to have 6 qts. So we were very happy with the service we received. read more

STAY AWAY FROM TAKE 5 OIL CHANGE! I took my vehicle there for an oil change. I figured they could handle an oil change considering that's all they do but I was so wrong! They only put 1 quart of oil in my vehicle (it calls for 4.2) This is a $8100 (give or take) mistake and they say they aren't responsible. Who could possibly be responsible for the oil level being wrong other than the person WHO CHANGED THE OIL!!! I had know idea about this but apparently Take 5 Oil change has a history of this. In fact this happens all the time. And they treat all the clients they do this to the same. They couldn't care less. I went 2 months without a vehicle and I'm married with 3 kids and a full time job. Now I have to drive my kids around not knowing when my vehicle will break down leaving us all dangerously stranded on the side of the road. Taking my car and trusting it with Take 5 Oil Change has been one of the worst decisions I've made in my adult life. read more

See all

Fast, easy and successfully inspected my big Ford while other places had device/connection issues. Friendly staff. Both Lacey & Gabe were excellent. read more

Abuela went to get fast Oil Change Saturday morning to support young women working for Take 5. What a mistake. Now she has to take her nice car to someone reliable. Her hood was up but she could hear Take 5 manager tell employee that "You can't leave her filter like that. This isn't first time doing that. If you do that again you could be fired." Abuela fears her nice car may not have been put back together when filter was changed. Boss man at Take 5 also heard saying "Dead ass make sure she needs an air filter." Abuela heard boss man say what sounded like they have a quota of 100 on Saturdays. She also needed tires checked and coolant level checked. Although checked on receipt as done no they didn't clean windshield or check tires. Instead of topping off coolant after freeze they tried to sell her antifreeze service for more than hundred dollars. Now she has to spend day at dealership getting car looked over again. Abuela mad she didn't go see Paul first down Highway 66. Should Abuela go back to Take 5? read more

The attendant from New York was very rude. He was not very helpful and was being rude to the manager. He stopped servicing my car due to being upset with the managers request. read more

Shop manager was very rude and confrontational. Yelled at me and another driver then when I pulled to the bay where he asked me to go he took other vehicles ahead of me and yelled at his employee not to take me but to continue working on other cars that arrived after me. This place sucks I was only trying to go there because they are open on Sunday. I left due to the lack service so the shop boy lost his company money and wasted my time as well. Do not recommend!! read more

The team at this location are a professional group of guys. Efficient and alway friendly. Thanks guys!

What a bunch of clowns. 45 minute wait to find out they charge more than bmw for an oil change. I left! They suck! What a waste of time.

I went in for an oil change and received so much more. The manager, Chris showed me where my cabin air filter is located as he checked it out. He taught me where and how to check my cabin air filter. He even cleaned up "his mess" after checking the filter from the glove compartment. He wouldn't let me do it. He took responsibility for it. He even taught me the difference in wiper blades (why the price difference) quality. Ladies and gentlemen if you want to learn anything concerning your car please come this Take5 oil change place. Chris, Tyler, and Luci(in training) weren't condescending. They were willing to teach/educate me. They went above what was expected and required by their business. I will definitely come here from now on for any service that they can provide including state inspection. read more

Brandon was amazing he helped me get my safety and emissions inspection done in a timely manner would definitely go back! He was super cool and made me feel comfortable with my service. read more

I just left after spending $130 on an oil change and air filter. The guys who helped me were great and I understand it was a busy time. But when I called back to speak to someone (Raquel) she was so condescending about it, saying don't you think you should come back? Everyone had great customer service but her. I do not live in Rowlett so she could have done more to try and rectify it and not pass blame on someone else. My mother works around the corner so I was in town to see her. I will make sure she knows what happened and not to send her clients there. read more

Take 5 Oil Change - Oil Change Stations Near Me - Rowlett, Texas

Overall it was a good experience. The staff was nice and communicated. I really liked being able to drive up and get this done. They helped me qualify for discounts to. Look forward to coming back. One recommendation to turn this into a wow. I think if staff was more uniform in communication and dress. They all had uniforms but painted nails and hats were different. Convo was more on issues or observations. Didn't feel like it was on brand or advice. Very friendly team! The company may look at manager/mid/junior teams on weekends. Think this would change the culture and really improve profit. read more

Randy and John helped me today. I always get great service here. saw a review saying they left bc you can't get out of your car- that's true, but I see it as a positive- they serve you fast, you take care of your business in the car, then you leave- and I got $7 off from a text I received. you should definitely give them a try! read more

Take 5 Oil Change - John helping me today. - Oil Change Stations Near Me - Rowlett, Texas

This is the closest Take 5 to where I live, but I don't mind driving further to get great service. Luckily for me, I don't have to. The Manager Chris at this location has serviced me twice and he is very knowledgeable and goes that extra mile to help. I went in for a radiator flush. He found that there was a pipe that had a hole and was leaking. He said they don't repair them there. However he said to go get the part and bring it back. I did just that and he fixed it within minutes. Today I went to do an oil change. I got there a few minutes before they opened and he was out there before the 7am start time already working on my car. He gave me a lot of good information. He filled my tires with air. (First time that service has been offered to me). Told me to have two tires checked as they were really low. He offered to clean my windshield. I frequent Take 5 a lot because I have to service my work vehicle. Unfortunately there is a Take 5 in the corner by the office and we have to take the cars there. But if it was up to me I would drive the extra 20 minutes for far superior service. read more

Take 5 Oil Change - Chris doing an exemplary job this early chilly morning. 12/28/23 - Oil Change Stations Near Me - Rowlett, Texas

The staff is always very professional and nice. My latest visit there was for an inspection and they took great care of me. I always put them on top of my list. read more

I love take 5 but this location I will not be back!! It was an outrageous wait of over an hour for an oil change. I ended up leaving early because I had to go to another appointment. Take 5 is supposed to be quick which is why people love the company but today, I was disappointed with this location and went to another take 5 in garland and it was amazing!! I was in and out in less than 20 minutes. Will no longer be coming to rowlett location read more

My very first time coming here and literally 10/10 !! Nick and John did an amazing job and explained everything the wholeee way while I sat in the car and did absolutely nothing. Made sure I understood everything and kept me updated on time and offered me water. And also ended my service with a windshield clean. Will absolutely be back, thanks guys! read more

These guys are ROCK STARS!! Special thank you to Ezekiel, Jack, Joel, Elijha (Eli) & Daniel. Lightning FAST service, Daniel was under the car doing the oil change. Meanwhile Elijha was offering cold beverages, Joel offering to check external & internal A/C filters. All very polite, & if they didn't have a certain product, we're happy to help referee me to O'Rileys. Great service, with a mini show! Recommended. read more

Take 5 Oil Change - I didn't even know there was an AC filter inside the glovebox! $30 I got it changed. Thank you - Oil Change Stations Near Me - Rowlett, Texas

I was in need of an oil change with a short amount of time before work. They were very busy but Richard, Nick and Caleb took care of my car and got the work done faster than expected! I recommend everyone coming here and request these guys if you can. They are the best and I'll be coming back for my next oil change. read more

Just a little heads up about Take 5 Oil change in Rowlett. They damaged my oil pan and bolt and now refuse to pay for that damage. Rowlett manager stated my car had a recall for the oil pan, it was a known issue and they would not pay. Called Chevy, no recall now, nor has there ever been one. So that's a lie. Don't take your car here for a oil change or anything else for that matter, obviously they don't care. I have called their corporate office, but I don't expect anything from them either, but I have to try. Of course the damage wasn't found until I went to get the oil changed again. read more

Not gonna lie I did pay more than I thought but I have an uncommon car so it make senses. Taylor went out of his way to make my experience great. I drove to two take 5's and about 5 automotive stores in my area. After driving in circles I started calling shops and dealerships. When I called this take 5, Taylor offered to call around and see if he could get the part. At first he was unsuccessful but then my phone rings and even after we got off the call he continued to look. He found my filter and when I got to take 5 there was virtually no wait and they had me back in the road in no time. It's rare to get customer service like this and because of that it's the only place I will go going forward. Thank you Take 5 of Rowlett, y'all are awesome and make sure to give Taylor a raise because I would drive out of my way to get this level of service! read more

I hate writing bad reviews... nice people but they charged me 42.99 for a cabin air filter kinda messed up which is normally 15$ for my car. Don't feel like I got my moneys worth. Will not be coming back. read more

Take 5 Oil Change - Oil Change Stations Near Me - Rowlett, Texas

I can't speak to getting an oil change or any work done on our cars. This was the closest place for us to get our state inspections done and the process was beyond simple and quick! Drove right up and right in both times and yes you do remain in your vehicle. The only time I had to get out for one of my cars was when he had to plug the computer in. And then they run you through the tests. Everyone was so kind and courteous, customer service is top notch. If I ever need anything else don't to my cars that they can take care of, I will be back! read more

I needed to get my van inspection done so I went to the Take 5 in Rowlett, I pulled up and someone came out to help me and I asked can I get an inspection he said the inspector was on break. It would be about 20 minutes. So I left. I came back about 30 minutes later the same guy that was there came out and said what can I help you with and I said I'm back I need to get an inspection. Is he off break and he says I can help you. So he wouldn't get a sheet of paper to write down and his first words to me were I was going to get to eat dinner. Like I was bothering him. He asked me to open up my hood and he looked under the hood for a little bit and then came to my window and said I had to much brake fluid and the brake reservoir. I never heard of this specially on an inspection so he told me that I needed to go bleed my brakes or take some brake fluid out so I left and I went home and I checked the brake fluid and it was right where it was supposed to be, so I feel like he blew me off so he could eat dinner. I took my car this morning to another shop. It passed with flying colors so I will not be back to this location again. read more

This will be a different review, because no money was exchanged. But WHY that was the case is the reason I'm going 5 stars. I came in to get my oil changed, right around at the mileage recommended on the sticker from the last place I got my oil changed. Popped my hood after pulling in, and the guy checked the dipstick a couple of times (something I'm embarrassed to say I'm not in the hair of doing), and showed me that both the oil level and color were still plenty good. Another place might have just taken my money and given me what I asked for, but that they didn't do that here, sparing me an unnecessary expense...I don't think you see that a lot these days. Top marks for for honesty, gives me a reason to go back when I DO need my oil changed. read more

I highly recommend this Take 5 location. Very knowledable, efficient, friendly and professional. Thanks, Michael, for great service!

Went here after going to my former go to: Firestone. Take 5 employees were quick, polite, funny, and got the job done. I came in around 3:30pm on a Sunday, right before closing. They got me in and out and were happy to help. Jack and Jamie were great! I'll be going here regularly now. read more

I did not get any service done here because I was told I was prohibited from leaving my vehicle while the work has been done. I did not want to sit in my car for 20 to 30 minutes, while getting an oil change and an inspection. They lost a customer because they said this was policy. read more

Told my sister NOT to go to Take 5 while I was at work for an oil change. She insisted it was faster and well... this was the final result. All you get is a bunch of idiots who don't really know anything about cars. read more

Take 5 Oil Change - Told my sister NOT to go to Take 5 while I was at work for an oil change. She insisted it was faster and this was the final result. - Oil Change Stations Near Me - Rowlett, Texas

Service was great due to the quickness & no pressure to buy other services. Very professional and knowledgeable staff. They even did a safety check and topped off my coolant and wiper fluid at no additional charge. Hands down the best place in Rowlett to get an oil change. read more

They are Awesome! Walmart (first mistake) did a bad job changing my oil and caused a leak. Went over to take 5 and they fixed the problem! Super fast read more

The wait at this location is ridiculous and unnecessary. Only one of three lanes open while the staff hang out in the office area or talk to their friends as they pull up. The employee named Davis is the only one working and he is running around crazy with a line of cars behind me. This is the worst location I have been to. I came here in a pinch because I was on this side ow town but I won't be back. read more

I had been to this location and their service has been okay, but the last time I went I waited for an hour for them to tell me that they did not have a tool to take out my oil filter. To me that is a lame excuse and I had been there before so, do not know why I was given that excuse. The employee told that he was going to look for it but he just pretended to do so and came back in like a minute and say to me that they did not have the tool to change my filter. It's a well know business for them not to invest in a tool needed to do their job which is mostly oils changes. read more

Second time for oil change, not happy at all. Information in their system for my vehicle was totally different from the first visit. Only thing correct was the mileage information. Plus....they tried to sell a higher priced service compared to the first service because incorrect information in system. Employee's acted like they were mad about working that day. This was my second visit and will be my last. They also over charged me by $20.00, compared to my first visit. Did not realize this until at home. read more

Very friendly staff! Quick service and did not get pressure to replace extra parts. Highly recommend!!