Gregory, Gary and Derrick did an amazing job! They are kind and respectful and did a fast job!read more

Don't come here! Everytime I show up they tell me there's something they CANT do for me, whether it…read morebe the oil I need, a plug that needs to be changed, filters. THEY ARE ALWAYS LOW ON SUPPLY, then they make you sit 45 minutes before they even tell you they can't help you

Got the job done quickly and provided great customer service…read more Sweet dog, answered all my questions regarding the service :)

Amazing team with an mazing mascot Come for the service…read more Stayed for the doggo :) Would highly recommend

The staff was extremely helpful; they went out of their way to make sure I was satisfied with the…read morework they performed for me. If you are in the Rowlett area, this is the place for automotive work. I have had so many bad experiences with other auto shops that I'm always leery of everyone and everything. Integrity again went way out of their way to please. They cherish their customers' business and want you to come back, so they will work to please you and meet all of your auto needs. Thanks to all those who have assisted me in making my car in the best shape it has ever been in.

These guys are the best around. They know how to fix the problem and I know it's done right.read more

Super fast service !! Very communicative and loved how fast i was in and out :) Doug was very…read morepersonable and helped explain everything, will definitely be coming back !

UPDATE -- August 16, 2026:…read more I originally submitted my complaint to Firestone on June 12, 2026, and requested to speak with management. I followed up again on June 18, June 22, June 29, and July 7. It has now been 9 weeks and 2 days--more than two months--and Firestone management still has not contacted me. That is five separate attempts to have my concerns acknowledged, with no meaningful response, explanation, or effort to resolve the problem. The original poor service was frustrating, but management's continued failure to respond has made the experience even worse. This complete lack of follow-through, accountability, and customer care is unacceptable. Based on both the original service and how my complaint has been handled, I cannot recommend this Firestone location.

Had the opportunity to use Breaks Plus Rowlett, to service my vehicle, Steven G the Store Manager…read moretook great care of my vehicle during the visit. He got my vehicle in for the inspection right away, even though they were busy, after the inspection he took me inside the work bay, so I could see what the issue was first hand. Because he knew the repairs would take a little while, the business provided a ride via Lyft to my house, after a few hours Steven G called to inform me that my repairs would take a little longer than expected, and that they would be keeping it over night. The next morning they called to inform me that the work was complete and ordered a Lyft from my house to Breaks Plus for me to pick up my vehicle. When I arrived, he went over the repairs again to ensure I understood what they did. As an added bonus, Breaks Plus gave me a military discount, that reduced my bill by a couple hundred dollars. All in all, I'd say that I was more than pleased with the service I received. I'm glad that I no longer have to listen to the "Que, Que, Que, sound as I'm driving down the road. Remember sound effects are free...............

i brought my car here to get the alternator replaced and they tried to call and tell me that I…read moreneeded a new radiator. we didn't have it replaced and brought it home but the check engine light was now on. upon further inspection we found they left a fan sensor disconnected and it would've made my car overheat and blown out the radiator. I don't know if it was intentional but it would've costed me another $1000 to fix and no one has that money right now. Please take your car somewhere else

Easy in and easy out. 15 minutes on a Saturday morning and very reasonable. Staff was friendlyread more

From oil change to AC work, or brake work, they do excellent work for a fair price. Give them a try.read more

Fixed our cars windshield wiper fluid tank hose, issue with air conditioning and more very quickly…read moreand affordable. Danny made sure top notch service in just a couple of days instead of weeks like some places try to take even though he was very busy and short-handed

The best auto repair shop you'll ever use! I've been using Green's Automotive for several years for…read moreall our auto repair work and I'm never disappointed with the people, the work or the price! This time A/C went out in my wife's 2014 Ford Escape. Turned out to be the belt came off and needed to be replaced, and the system needed to be evacuated and recharged. Jessica kept me well informed of the repair cost and went it was ready! Thanks again Danny and crew!

Some of the rudest employees iv ever experienced. You don't…read moreyell at customers. Definitely won't be back unless they get rid of their rude staff. Zero stars if I could.

I've been coming to this location since this place was built. I've given them lots of my business…read moreover the years. In the past, the guys were very friendly and professional and knowledgeable. For the last several attempts I've tried getting my car inspected, they are NEVER able to provide that service. I've heard ever excuse under the sun as to why they can't inspect my car. Seriously, y'all should just admit that you don't provide that service anymore. I'm done.