I had one of the worst meals with my family in Italy here just now. The steak had no flavor - their response at the table was maybe because it was well done the response at the counter was we never cook steak with flavor, anything contradictory there? Haha well I mean after all who would cook steak with flavor? I mean nearly any other restaurant here in Italy, me, and my Nonna growing up. Sea food pasta was overly salty and had no real flavor, salt is a seasoning not a flavor. Waited response - " no one has ever complained about it before " l. He asked the table next to us how this pasta was and they said it was too salty. His response was well. You can't expect it not to be salty, these pastas are meant to be salty. The one at the counter won't come up to pay so apparently this "manager" who is just absolutely rude and disrespectful. What is his question ? How was the food, bad sir the response a rude tirade that I thankfully was streaming at the time. So please tell people you didn't argue about the bad food, or argue about the quality of the food, or tell me I have to be respectful to you. Haha and then you charge full price for next to nothing eaten and I ask where it is and you say you threw it away. So here is the review - 100 euros wasted on bad food and bad service, even the Hugo I ordered never came. And poor Ahmed trying to salvage himself and say he treated me respectfully, sorry man it's easy here is how you deal with bad food - 1. Apologize, 2. Ask if you want to keep the food and trash if told to, 3. You give a little discount, not a lot but just enough in proportion to what was not eaten, in this case almost all the food.
The manager response? Threatening hand gestures, telling me I have to respect him? Yeah you were rude from moment 1. And an overpriced low quality meal. Oh and his well I have thousands of good reviews ! Haha you have plenty of bad ones too and the bad are accurate.
Please feel free to deny, as you do I will upload the photos and streaming link.
Oh and one side note for anyone reading reviews - dig in, they hound for reviews and offer little bonuses to give a positive, to bury the true reviews. Read their actual written reviews and recent ones, it's not pretty.
Sorry for any typos, walking back to the hotel and wanted to put this right up online read more