I've been coming here a little over a year and its always a pleasant experience. They always have…read morewater and some sort of candy available while you wait which is a nice touch! It was 90 degrees today and I was so thankful to walk in and be able to get some cold water. The place is very clean. I either have Connie or Bianca as my sugarist when I come and they are both amazing. They are personable and will make you feel completely comforable. I've learned so much about caring for my skin from them. I've gotten so many services, underarm wax, leg wax, upper lip wax, etc. A few months ago I had to have surgery and explained my situation and they were happy to extend my packages so they wouldn't expire because I couldn't come in for services. They take care of you here! Parking can be a bit tricky though so make sure you come a few minutes early to find it.

My experience with Niya superseded my expectations not because I didn't expect her to deliver but I…read morehad switched around my appointment three times and they still gave me grace! The customer service from Sugaring NYC - Westfield is superb from the moment of booking. They are super easy to get in contact/correspond with about changes to appointments. When i got there for my appointment, I didn't book with anyone specific so I was a bit nervous. NIYA came with warm and friendly smiles. I received the brazilian wax w/ v facial and armpit wax. She was all good vibes from start to finish! Super delicate yet thorough. She also provided me with her entire skin care regimen I requested. Looking forward to my next booking with her. Highly recommended!!

I wish I had found this place sooner. The inside is beautiful and very relaxing. Andrea was…read morefriendly and did a great job. I will definitely be coming back. I highly recommend this place.

Phenomenal space and service! This place is a local hidden gem, with great facial and massage…read moreservices. They also have a nail salon in the front. Fabiana is incredible for a deep tissue massage. The space is so zen like, you leave feeling so relaxed and refreshed. The fireplace/lounge area is so relaxing, would recommend the chamomile tea!

Had a appointment for my mother for 1:30, called to say we were running late b/c of the holiday…read moretraffic my mother has alzheimer's & anyone who knows it can be difficult getting them into a car because they forget how to get in so you have to redirect them until their memory comes back on how to do things. Do the appt is 1:30 & I called they said we had a 9 minutes late window so we arrived at 1:42, 2 mins over the 9 min window & they wouldn't take my mother said to come back at 2:30...can't do that b/c of the sundown rule they are not able to function as well when this happens to them. So I'm very disappointed & upset. She was only having her upper lip & chin waxed. Very quick service would of taken all of maybe max 15 mins.

I highly reommend this center. Their customer service is second to none. I was completely…read moreimpressed with the waxer's professionalism and knowledge

Izobella is Amazing !!…read more I wanted to do girls spa day and ran across this day spa. I created the appointment for three girls with ease. Jasmine the receptionist was so sweet and accommodating. My mom actually suggested this place and after seeing her results I was totally down for getting a facial. I filled out a questionnaire basically asking questions about my skin type and my concerns. The whole process was about a hour or so long. Very relaxing , Izobella makes you feel very comfortable. She knows her stuff. She's so gentle she has hands of an angel and she does massages too so call her make that appointment. I got dermaplane , and also a facial. Once I got home my mom and sister swore they saw the difference. After a day or two I did too and I was very pleased. I'm looking forward to my next visit already. #GLOWUP

I've had 2 facials with Izobella now and she's incredible. She helped me find a skincare regime to…read moresoothe my rosecea and it's been really life-changing. She can recommend the specific facial that makes sense for your skin, she's upfront with pricing details so there are no surprises and the whole experience is incredibly luxurious! HIGHLY recommend. I can't say it enough!

Had one of the best therapeutic massages I have ever had. Gina was very conscientious and spoke…read moreabout where she found tight muscles and would therefore need to use more pressure. She cared about working out the tightness and I feel so much looser and the muscles are relaxed. She cared about helping my underlying issues and not just feeling good for 5 minutes. Will definitely be back.

Natalie is a great masseuse. She is mindful of pressure and tailors the appointment based off of…read morewhat is bothering you. The spa is beautiful too.

Great customer service, vibe is very chill and relaxing. I normally schedule my appointments but…read morethey do take walk ins

The only thing I would say about them is when you pay by a credit card they charge you an extra…read morefour dollars for it. That's a little shady but whatever it's a nice place. The service is well. The girls are great clean. I definitely would go back and definitely would recommend it.

I went in for a wax on December 23rd and left really uncomfortable. At the end of my appointment,…read moremy waxer started showing me unsolicited texts and a meme from her husband, both containing antisemitic stereotypes. I never asked to see any of this, and it wasn't related to our conversation at all. It was totally inappropriate. I called the salon the next day to speak to a manager and was told she'd be back a week later. I called back when they said to, left my info again, and still haven't heard from anyone--and now it's almost two weeks later. Between the inappropriate service and the lack of follow-up, I wouldn't recommend this salon.

Great place! Very clean and everyone is so nice! Christina is very efficient and really takes…read morepride in her work. My eyebrows and lip always look great.

Literally 10/10 everytime. All these ladies are fabulous. They are fast and efficient, affordable…read moreprices and the banter is great. Who wouldn't love it!

Booked Brazilian wax with Gabrielle and I will be a repeat customer! She works fast, keeps you…read moredistracted with pleasant conversation & I have to say this was the least amount of pain I've experienced with this service anywhere! I was worried because it had been a long break with Covid and I was very surprised at how low the level of pain was. Already booked my next appt and will return for maintenance.