This place was recommended by my coworker, and I have to say that the first time I came, I was…read morehappy with the results. The second time, however, they had me waiting well past my appointment time, even though they knew I was there during my lunch break. I was passed from one nail technician then back to Lisa, the technician who was originally recommended to me. Unfortunately, my nails started breaking just three days later, and I ended up having to remove the acrylic set myself. The shape was uneven, and overall, the nails looked poorly done and sloppy. I decided to give them another chance today and came in for a new set. I specifically told Lisa multiple times that I like my nails long and skinny. She acknowledged my request but still gave me her version of "long and skinny," which was not what I asked for. Instead, they turned out short and bulky and completely opposite of what I asked for. To make matters worse, the polish application looks like something I could have done myself at home. There was an air bubble on my nails and Lisa also applied three coats of polish trying to correct it, but the finish is still patchy and full of imperfections. I really wanted to support this business because of the recommendation, but after multiple disappointing experiences, I don't feel the quality, attention to detail, or customer service justify the price. After giving them several chances, I won't be coming back. Not to mention, Lisa had the audacity to ask for a tip at the end of the appointment. Tipping is meant to reward good service and quality work. Despite the poor results during my previous visit, I still tipped her. After this experience, I found it inappropriate to be asked for a tip again when my concerns were ignored and the work was not completed as requested.

I've been coming to this salon for months and always considered myself a loyal customer, but today…read morewas really disappointing. I called ahead specifically asking for someone who could do nail designs, and they told me they would assign me to someone who could. When I arrived, I was placed with Lisa, showed her a simple Valentine's Day design with little hearts, and she wasn't able to do it. When I politely told her I didn't like how it was coming out, she got visibly upset and made me feel bad for speaking up. I ended up asking for regular French tips instead, and she did them with such a bad attitude. The tips are almost see-through, rushed, and honestly look nothing like the quality I'm used to here. This is the first time I spoke up about my nails, and the way I was treated today was so rude and unprofessional. Now I understand the other bad reviews.

The staff is great and they do a great job. I have been a customer for several years and have…read moreused a few different people when my person was not available or on vacation. The only major issue I have is with the owner Tracy. She yells at her employees in front of the customers and does not treat them with the respect that they deserve. I would give them 5 stars if Tracy was not there.

The worst pedi I've ever received. And I've probably had hundreds in my lifetime. The ladies were…read moresnobby and my pedi lady did not do a great job. The way she polished my toes was all blotchy, she was blotting the polish like a chile painting. she got a nail file when she was done and was literally filing the top of the shiny gel I had to to pull my feet away so they didn't get worse. I didn't have a very good experience. It was toward the end of the day and all the ladies were counting cash all over the place just not cute and not professional. Oh and you can't tip on your card which I'm sure is very convenient for the owner but then she tells you to use Zelle if you don't have cash. Really not my kind of place and I won't be returning. Beware

Nina, Tom, Lan,Tanya , the entire team at Polish Room 1 does an excellent work. very happy to…read moreprovide excellent service. I will continue to support the Polish Room!!

I absolutely love this nail salon. I have been coming here for about 10 years and they always seem…read moreto get it right. First of all the polish room one has expanded so it is twice the size it used to be about a year ago. The staff is always so helpful and there is a plethora of nail polish options. Also, the price is fairly reasonable. I was able to get a full set of french tip manicure and a gel pedicure with Massage for $115. I love the fact that I can show a picture online and they are able to duplicate it. The staff is always so kind as well. Very friendly and if you have to wait, they apologize up and down, which is completely not necessary because the place is packed. And for good reason. If you want to treat yourself to a Mani/pedi I highly recommend polish room one.

I know this place offers a variety of experiences, but I would like to share mine…read more I highly suggest requesting Mya as your go-to nail artist. I'm extremely picky when it comes to getting my nails done, so I completely understand how important it is to find someone you trust. Since moving here and finally finding this place, Mya has been the only person I trust to do my nails. She is so talented! She is spot-on with shaping, a truly gifted nail artist, and I'm so happy I found her. I wanted to leave this positive feedback because I genuinely think she deserves it!

Barb- Eyebrow threading in the back studio is awesome. I was terrified from previous experience…read morebecause I normally do waxing and tried threading once before. This was my second time and it was a great experience. She was light handed, professional, and made sure she met your expectations. I had to have crisp lines, keep my tails, and one of my eyebrows doesn't have a natural arch so you have to make one. She met all of my expectations and is now my new eyebrow lady.

I'm reading all these negative reviews and am shocked because I've been to some of the most…read moreexpensive nail salons ($350 for a set) and the cheapest (horrible sharp edges, random lengths on my nails, horrible designs, over drilling my toe nails leaving them red and painful). This nail salon has been good so far. I've been there maybe 5 or 6 times. Pedicures and acrylic nails, new and fills. Granted, they are busy, so I can see why it's hard to fit an entire party getting pedicures next to each other. (One negative review) Could they have planned it better, sure. Honestly, the cost is very reasonable. Some nails pictured in the reviews do look undesirable and I wouldn't have been happy with them either. If you want to be in and out, you need to go to an actual salon that does one on one appointments. You will pay more but you will be taken most likely at your appointment time. They don't offer many designs like some solo nail techs do but for $40 for a fill vs over $100 at solo salons, its worth the savings. If you want a specific look for an event or wedding, find a solo nail tech in the valley and pay the extra for your nails for that time. This is like the super cuts of nails. First come, first serve and you roll the dice if it's up to your standard but you're also paying the cost equal to that. Can't have it both ways in my opinion. They do a good job for a reasonably priced nail salon.

The first time I went, earlier this year and had a great experience. The 2 recent times I have been…read moreI have waited in a pedicure chair and my feet soaking for over an hour for someone to work on me. I was there yesterday and the pedicure ladies put acrylic on my toes (that I didn't ask for) and left the gel pedicure bulky after i repeatedly asked her to fix it she said she would at the end.... Pictures say otherwise, mind you these are not even 12 hours after having them done.

Mimi is literally the best nail tech out there! She pays attention to every little detail and…read morealways takes her time to make sure everything is perfect. My nails always come out beautiful and I can tell how much pride she takes in her work. I definitely recommend Mimi to anyone looking for an amazing nail tech!

Omg Mimi, is so awesome. She is very funny, and professional and she truly cares about the health…read moreof your nails not just the service she provides. She does not do walk in's unfortunately since she provides one on one appointments. It is just her and I enjoy personalized one on one service. She is the best . Unlike the bigger nail salons I felt like it was not personalized service, I have been coming to mimi for 2 years now.

Great one stop shop! They have hair stylist, waxing, massage, Botox and a nail salon.read more

I've been going to Kristi for almost 6 months and she is amazing. My hair always turns out the…read moreexact way that I want it. This place is welcoming and clean.

I've been going here for a few years and the service has always been ok. Not spectacular but not…read moreterrible. The closeness to my house is what kept me returning. I went last week and had the worst experience. The man that did my pedicure acted like I was such a bother and inconvenience to him. The pedicure itself was very quick and extremely basic. I felt like I was being rushed out. The customer he helped after me asked him something (I didn't hear) and he audibly signed and rolled his eyes. The pedicure was listed at $29 however I was charged $30. Not too much of a big deal but either change the menu, provide an itemized receipt showing the extra $1 is taxes or somehow inform the customer of the price change. After I paid with a debit card I asked for a stamp on the loyalty card that I had picked up from the stack on the counter. I was told that you only get a loyalty stamp if you pay in cash. Nowhere on the card, desk, menu, etc does it say that. I honestly felt like my business was not needed at Capri so after 4 years I will surely be finding a salon that appreciates all of their customers.

The staff is very welcoming ! They do a great job and they are affordable! I highly recommend…read more This was one of the only salons that did not make me feel uncomfortable because I'm a person of color.

This place is heaven on earth! Everyone is so nice and friendly. I highly recommend Vonna, she's…read moresuper talented and the sweetest person. I would hang out there all day if I could!!!

My appointment was inadvertently changed to a different person for my 90 minute pedicure. First, I…read moremust say that this is not your typical nail salon pedicure. It's an experience extraordinaire! I had the pleasure of having Lilly perform my service. She is spectacular. I wrote notes on an index card outlining my likes, dislikes and some medical challenges. Lilly was attentive to every detail. She is very intuitive. The massage portion of the experience was perfect. She "knew" exactly where to apply more or less pressure on my feet, legs, head and shoulders. My toes look and feel fabulous! I am so grateful that I met Lilly. The Salon is about 35 minutes from my house but it is well worth the trip for this level of service. I've planned future visits and requested her. Pricey for my budget but I'm giving myself this gift of self-care.

You would think that with nail salons on almost every corner the competition would encourage them…read moreto give top quality services. Well I have finally found one that does. Technician Eric gave one of the best gel manicures I have had in years. He is very thorough- Efficient without rushing and the polish actually covered the entire nail without getting into the cuticles. He used cuticle oil without me asking. One thing: he did not do the arm massage which is fine with me. I will certainly return.

It was packed. Got…read morea pedicure and she did a great job. Wait time wasn't too bad. Technician was nice.