We had a great experience with Bell - Especially Vuk. Scheduling was super easy and we quickly had time scheduled for Vuk to come over and take a look at our main level A/C unit. Vuk was suggested to us by a friend. He was on time and had an upfront discussion about next steps and costs associated. We had our unit repaired within 2 hours. Highly recommend them for any HVAC issues and ask for Vuk. Absolutely recommend! read more

We had a toilet that needed a fill valve replacement. I had no idea how much this repair should cost but Bell promised a 20 % discount and no $99 trip cost because we are over 65 years old. We had house guests arriving in a few days and they scheduled a repairman in 2 days. Basically they ripped us off. The repair took less than 20 minutes and it turns out the part they replaced should cost $35.00. Bell plumbing charge us $448 which included the discount ! This is just another ripoff plumbing company . Do yourself a favor and call somebody else. read more

Had a very good experience with Bell. I had an old HVAC system that was acting up. Mike M. did a great job inspecting the system and then explaining the pros and cons of repairing vs replacement. The install team, Josh and Jake were on time and very professional. Josh took the time to answer all of my questions in ways even I could understand and did a great job explaining the system to me. Will I keep using Bell for my plumbing and AC needs? You bet. read more

Very expensive replacement of toilet parts! When you can't do it yourself, they are dependable.

Completely frustrated by the lack of transparency and insane prices that Bell charges. I just had a small plumbing repair done by Bell that was complete in 15-20 minutes and was charged $624!?! Huh??. And get this, I was enrolled in their "membership" club which entitled me to 20% so the actual charge would've been $749 if I was unaware of this membership. For a 15-20 minute repair involving a maximum material cost of $20?? It's mind boggling. I will not be using Bell again for any of my Denver properties and a highly recommend you look elsewhere too. read more

I requested a certified Rinnai Tankless Water Heater tech for a leak inspection . No only was the tech unfamiliar with these units but dismantled it and left it open and gas. All valves on with the electrical were left off and water valves off and the gas valve on when the tech left! This is very dangerous! Mostly they mis represented their skills and certification to service these units! read more

Another update: After initiating a chargeback with Chase, Bell Plumbing finally reached out to try and get me to accept a refund in exchange for taking down my review and signing a release form. I declined as I think it's important people know what type of company they are. That being said, I am giving them one additional star for finally offering a refund after being threatened with a chargeback. Do business with them at your own risk, they made it very clear through numerous exchanges with me that through their terms of service, they reserve the right to decide to cancel/change the services that you've paid for. Please see the attached email screenshot. read more

We requested service for lighting problems in our kitchen. Jeremiah Trevino from Bell Plumbing & Heating arrived within one day. Jeremiah was polite, friendly and professional. Our German Shepherd liked him immediately. He quickly evaluated our lighting problems and prosed two solutions. The first was to simply fix the faulty wiring for two light fixtures and the second, fix the whole room with a new "Slim LED Recessed Lighting System" that included eight new recessed light fixtures. This is an advanced system that is very reliable and long lasting. (ie. no further replacement of light bulbs needed). It was expensive, but provided good value over the long run. Jeremiah completed the entire job skillfully and efficiently and showed us all the features of the new lighting system. My wife and I are very satisfied with our new kitchen lighting. The service was superb. We will continue to call on Bell Plumbing and Heating for any further home repairs that we need. read more

AN UPDATE I phoned Bell to question the $1,000,00 charge for a repair that took less than hour. The employee I spoke to was familiar with my job, was courteous, and said they would "get back to me". They never made atempt to contact me. In my opinion, the lack of response confirmed that Bell Plumbing unopologetically charges $1,000.00 an hour for repair. read more

Bell plumbing came to my grandmothers home and replaced 2 toilet seats, a shower head and 2 valves for $1165 (labor only). This company prays on the elderly and uninformed. I would not recommend this company. Since you are already on on yelp I'm sure your not using them anyways. read more

After our complaint and discussion with the business they provided an additional discount of $150 towards the repair costs. This was appreciated and I understand their business model. Still would be beneficial to have up front pricing. read more

I needed a sink hookup and some other stuff done. Bell was very responsive and was available the next day. They're a good size company who have been in business for almost 100 years. I was very happy with the work that was done. I've been a landlord for over 25 years, I have used a lot of contractors and know what good work looks like. The technician, Jay H, did a solid job. I will definitely use Bell again. read more

Bell is the best! We've used them for a while now. Our furnace started doing some weird things this week, so I called at about 4:45pm to set up an appointment, and spoke with Heather, who was a delight. She scheduled me an appointment for the same day! I was NOT expecting that, especially so late in the day, and wow - what a nice surprise! Chris came, and he was awesome. Super honest about what was going on, inspected everything and was straightforward about what I could and could not wait on. It's always a little nerve wracking when you have a service technician in your home, because it's a big unknown - how much am I going to spend today? I feel so much more at ease now, I wasn't out hundreds (or thousands) of dollars, and it looks like our furnace is going to get us through the winter with no big problems. Thanks, Chris, Heather, and the whole team at Bell! read more

This place rips off seniors by charging them outrageous prices for parts that are inexpensive. My mom chose this place because it was the only one listed in the Heather Gardens newsletter. She is elderly and does not know how to use the Internet. Little did she know she would get majorly ripped off for parts of the toilet that had to be replaced, all under $20. She was charged more that $500 and could of bought 3 new toilets for that price. My brother in law owns a construction company and knows about toilets and parts for them. She said she felt like crying when the technician told her the price, but felt like she had to pay it. This place needs to be removed from the Heather Garden newsletter as they take advantage of the elderly, it is pure elder abuse! Avoid this place at all means! read more

I would give 0 stars if I could. this company preys on senior citizens, they charged my mother who is in her 80s, $554 to put a $20 part in her toilet, it was high pressure my mom was almost in tears, but she had to go ahead and pay it because it's her only bathroom. The technician said he was in a hurry and had to leave so she didn't have time to call us and check on the price. I've spoken to the manager and she didn't help at all. They let the technicians quote whatever price they want and then they lied about the part he put in saying it was brass when it's just plastic. Plus they never even mailed her receipt, I had to call and request it to be emailed to me. Complete rip off and scam! read more

Absolute joke of a company. This company has been out to my condo 3 times to install a thermostat, and my problem has only gotten worse. Before contacting this company, I had an older thermostat that I wanted updated. The thermostat worked fine, but I'd wanted a newer model. Trip one, they sent a box truck, and then stated that they could not find anywhere to park it (I live downtown), so they would have to reschedule for the next week. Trip two, they sent a smaller vehicle, with someone who was not certified to work on my type of unit (which was clearly stated in the notes) so they had to reschedule. Trip 3 someone finally came out and installed the thermostat and I was happy, until the next day when I realized that my apartments air conditioning did not work, despite being triggered by the thermostat. I called to have someone come figure this out, and they informed me that there is a $46 fee for that. This is absolutely unacceptable. If they do not fix the issue this time I will end up spending my own money elsewhere to fix their mistake. read more

This place is a joke! My husband got swindled into a membership due to maintenance on the furnace being included. We were just charged $400 for someone to be here for 20 min!! No notice that prices were changed when calling to schedule no notice of changes to membership. We will never use this company and will make sure to share this with the neighborhood and community. read more

I went to the retail store today to look at kitchen sinks and found the retail/parts store is permanently closed. There is a sign on the door that says they couldn't compete with big box competitors or online sales. Yes, I guess that is right when you are charging 2.5 to 3X the price you can buy the same parts for anywhere else. Never have I gone to Bell and found anything priced competitively. They even had a stupid return policy. Unfortunately the buying public voted with their dollars and put this legacy retail establishment out of its misery. They simply refused to adapt to the market. (Why did I go? They did have a nice showroom and the staff was knowlegdable). The sign went on to say they now schedule design consultants and still do repairs. Read those reviews. Looks like the ridic prices moved from the floor to the field. Dead ringer. read more

Bell plumbing charged 578.88 for a 35 minute service call on 20.00 value replacement. Our tenant paid this invoice, he did know what a reasonable cost should be. When we called Bell to question the cost....they said that is our minimum fee, you are getting the Bell service and nice vehicles. I do not recommend Bell plumbing, their pricing is egregious and their vehicles are not nice. read more

Bell Plumbing has a friendly front office and ease in scheduling. It charges a $99 diagnostic fee, which is waived if one contracts for service. Bell also offered us a 30% discount because we're senior citizens and my husband is military. Sounds good enough to at least get them into the house to figure out what's dripping. Turned out it was a turnoff valve. The technicians was here for 1.5 hours and charged us $1300 to install 4 shutoff valves. Is there anyone out there that thinks $850/hour is excessive? read more

I paid $168 for a technician to come out and look at my bathroom faucet (no water pressure) and tell me that the whole fixture needed to be replaced. I received two quotes, one for them to supply the replacement fixture and install it. It was absurdly high, in the thousands range. If I supplied the fixture myself it would be about $400. I was told the cartridge was broken and it couldn't be replaced in my fixture. I did some searching online and found the exact Delta replacement cartridge. I ordered it and installed it myself. That didn't solve the issue so I did more research online and found out it was probably an aerator issue. I went to Ace, bought a new aerator for $5, and now my faucet is working great. Long story short, they tried to tell me I had to replace my entire fixture when the only thing wrong was a faulty aerator. If they're as experienced as they claim they should have known it was just the aerator so I was either taken advantage of or they didn't know what they were doing. I would not trust them for plumbing issues, I almost wasted $400 with them. read more

One star is for the plumber being nice, but otherwise would not recommend. Felt pressured to agree to the high price and get the work done right away with the scare tactic of it being dangerous that I couldn't turn off the water in my new home and the pipes could burst at any time. The technicians on-site and everyone else I've talked to at Bell have said that they're competitive in their pricing and that they do an analysis every year, but I paid more than double what I should have for the job they accomplished. Scheduling the HVAC technician we specifically requested our HVAC be scoped for a leak. HVAC technician on-site didn't know anything about that request and recommended I pull up my own floorboards, to try to find my own HVAC leak. Had to wait for Bell to call me back 3 days later to tell me that they don't do duct scoping and use a separate company to do that. In hindsight, this technician was probably trying to save me money. read more

Buyer Beware! We have used Bell Plumbing for years on many properties and always had good service. We were recently out of town when the toilet started leaking at one of our rentals. We told the renter to call Bell. They spent 3 1/2 hours at the house, replacing the water valves, putting in a new wax ring and cleaning out the toilet. They charged over $2,900 but then gave her a senior citizen discount bringing the total to $2500. Shame on Bell Plumbing for charging such exorbitant rates on an elderly woman who had no idea what a fair charge should be. She trusted them to treat her fairly and they abused that trust. After complaining to them, they gave us 10% back but that was little comfort. Don't trust and don't use them! read more

The staff who work for Bell are outstanding professionals. The Company often has limited availability and charges an outrageous premium for anything that they do. Don't get me wrong, it is quality work if you can afford it read more

I have bought a part I needed for my furnace before - $75 or so for an igniter. I believe it was a Sunday and they were the only ones available/open. Great service. Called them out this morning as my furnace was out - the igniter I installed melted. Not sure why - the technician was not sure why either. Could have been the gas outage we recently had where we had no gas for days. $49 for the service call - no problem I thought. But, to replace the igniter and have a technician install it was $471. Time was about 1-1/2 hours. Maybe two hours when you count the drive? So, roughly $200/hr is my guess. You do the math, you can get lawyers for $250/hr. I get they use union technicians, there's training, gas etc. , but really??? For a part that retails $75? Wholesale on it is less than $30. I could not wait and did not have time to call another technician out and play that game. Their pricing is national average as they were selling it to me. Guess common sense is not used here and I know they have a business to run. The technician was great, very nice etc. No issues there. Do yourself a favor, if you can wait, use a local well reputable small hvac that is not going to charge "National Average". read more

Like a lot of customers, I regret that I ever used their services. I needed to replace a filter for a humidifier. They ended up charging me $510 with the trip charge. It shouldn't have cost more than $120-$180. Within two weeks, the unit broke down. An electrode on the unit had burned up. My suspicion it was there shoddy work but I can't prove. Another technician says this never happens., They said it should be warrantied under their work and offered to come out free to look at it. They came out and looked and gave me a $2,100 estimate to fix it. They charged me $265 for a trip charge. I should have kicked them out of the house. I had a reputable company come in and fix the problem for $315 plus $60 for another filter. Buyer beware. read more

Horrible experience!!! We had a leaking bathroom sink and a shower head that dropped. They sent out a Master plumber. He fixed the sink. Said he couldn't fix the shower. They would have to go thru drywall in next room. Gave us a quote of $4000.00. We declined. 1 week later sink is leaking again. They send different Master plumber. Says other guy did it all wrong. He supposedly fixes it. He did not less than a week later it is leaking again. We call our local handyman. He comes out fixes sink and shower. Took off faceplate in the shower changes out the piece in there. Less than 100.00. Both work great. We complained to Bell Plumbing they did nothing!!!' Bell Plumping took us for 600.00 and did not fix the problem. Bad part I grew up by one of the Bells want to support a family business. Do not use them unless you like giving LOTS of money away! I would give negative stars if I could. They should be ashamed!! read more

The one star is for the service tech, who was efficient and polite. As for the company, they charged me more for a new garbage disposal and installation than I am going to be charged by a different company for the purchase and installation of a new dishwasher!!!!!!! Do not use this company. They think too much of themselves. They asked for a review after the visit. I gave them a very poor review. They didn't even bother to respond. read more

Bell Plumbing & Heating quoted me $2,000 to replace one toilet. They actually quoted me $2,420 and then provided a $420 discount. If you read reviews this type of overcharging seems to be a strategy of this company. It is unfair of them to try to take advantage of people that may not have industry knowledge of cost or the time to deal with an untrustworthy company. DO NOT USE BELL PLUMBING AND HEATING. read more

Since filing this response, with Bell Plumbing and Heating, we received a telephone call from their "Customer Relations Representative." The woman said she had "read" all sides and understood that we had requested work that Bell declined to perform and had quoted a different approach that would not have solved the issue with our Swamp Cooler. HOWEVER, we had signed the trip charge and estimate report so we must pay. We asked her to repeat her title of "customer relations", and she replied that was what she was doing!! We paid under protest to avoid Bell proceeding with their threats to file mechanic liens and other legal actions against our property for $210.00. We do not recommend Bell Plumbing and Heating. Their scheme is to say they can do work, get on property, require you to sign their authorizations, provide exorbitant estimates for work that does not address a problem, and threaten legal action if you refused to pay. If we had used Bell, the work would have cost close to $4000 and taken 3 or 4 days to complete with multiple visits. We called Pristine Plumbing. They repaired our Swamp Cooler as we had requested Bell to do in approximately 45 minutes for a cost of $349.00. So much for Bell's mission statement, "To Build Life-Long Customers by Providing Needs -Based Solutions", focusing on Accountability, Service, Professionalism, Integrity, Reliability and Empathy in all that we do." Our original complaint to Bell follows. We are responding to your request for payment of invoice 81469303 and most recent threatening email without hearing our side of the story. When we agreed to this service, it was based on specific representations made to us about your capabilities to service our swamp cooler. Prior to engaging your services, we asked your scheduler if you repaired water lines that go through an attic space to supply water to our swamp cooler. The reply was yes. When your HVAC repairman came to our home, he said he would NOT repair the line in the attic that supplied water to our cooler. He said a plumber was needed to install plumbing to a hose bib on the outside of the house and then a copper waterline to feed water to the cooler. He assured us that the plumber could do all this and then start-up our cooler. Regrettably, we found this was an additional misrepresentation on the part of another employee. When your plumber arrived on site before doing any work or looking at the project, he required me to sign an invoice for diagnostic work order before he would do anything. After a signing the document, I explained the project. The plumber then said he was not qualified or authorized to start up the cooler or even to install the copper water line from the Fawcett to the cooler. He then looked in the crawl space, said that this would be an "easy job." He would only have to run a pipe about two feet from existing plumbing and then install the hose bib at a point where we both agreed would be appropriate. When I asked what was going to be done about the feeder line to the cooler, he then went to his truck and remained there for approximately 45 minutes to an hour. I finally walked out to the truck finding him talking to his supervisor. When I asked if I could talk to the supervisor, he hung up, saying that the supervisor would not be able to help me. After another 15 or more minutes, he then provided a quote for the plumbing work and hose bid of approximately $3,500. $3,500 for a job that he had identified as "easy". We said that we would not pay that exorbitant amount and that because of the misrepresentations and ridiculous bid we felt that we should not pay him on the spot. Your plumber then stated that he understood why we were "mad". He had not put the cover back on the entrance to the crawl space. We told him we would take care of it. He did not work on our property--not even inspecting the water lines in our home to address the installation of a water bib. Since the representatives you sent were not able to perform the work we requested even though you had represented your people were qualified to do so, we did not authorize the plumbing. If we had authorized the work, we would still not have a working cooler without more appointments and further expense. We concluded that your misrepresentations and the waste of our time did not warrant payment. After review of our response, we believe that to live up to your mission statement, you should waive the trip and diagnostic fees because you did not earn it and it is the right thing to do. The right thing to do for customer service and to preserve any chance that we will use your services again and/or speak favorably of you company to anyone again. In case you have forgotten, your mission is "To Build Life-Long Customers by Providing Needs -Based Solutions", focusing on Accountability, Service, Professionalism, Integrity, Reliability and Empathy in all that we do." read more

My service call was on Sept 23, 2021. Look it up!!! Not only are you doubting a customer but now I have to freaking prove it Bell plumbing is the worst! Go to your records. Stop accusing customers of being liars!! read more

Been using Bell for years and recently had them come out and look at a part on my furnace that was making some noise. By itself this part is $250...keep that in mind. So the guy proceeds to look at the functioning--but noisy--part and says he can replace it for $1,200 but that will just result in a cascade of other failures. What I really need is a new furnace for about $5,000. Oh, my A/C condenser also has a few years on it so I need to replace that as well. So, a whole new system for $10-$15k...when would I like to have Bell's engineer out to design it? All this for a $250 part that is making a little noise. This is one 10 year customer who has now deleted Bell from my address book. Oh, forgot to add that I got another quote to replace the $250 part, which was $600. They also said the part might keep working for a long time and the sound did not necessarily mean failure was imminent. read more

$3000, 4 in person visits, 1 no show visit and my AC still does not work. Unbelievable. Now I can't get anyone to call me back to take care of this mess they created. To say I am dissatisfied and disappointed would be an understatement. Beware, you have been warned. read more

Wanted $600 to replace a washing machine discharge drain. A complete waste of my time. Look elsewhere.

Bell's longevity in Denver has made them cocky. DO NOT use them. Recently I got a kitchen faucet replaced for $250 from another plumber - Bell had installed the same one 8 years earlier for nearly $500. When it needed to be replaced, they wouldn't even look at it if we didn't pay nearly $300 and then they were quoting nearly $900 on top of that for the same new faucet. They installed a furnace for us years ago (now I know how over priced it was) and the electrical outlet they were required to install per code has NEVER worked and they refuse to fix it. DO NOT use them; we have many smaller, independant plumbers in town who deserve our business. read more

I would give no stars if possible. I called Bell Plumbing about fixing my garbage disposal and they said that they could come in ten days, on June 11th. I agreed to this appointment. Bell Plumbing then left me a message on June 10th at 4 p.m. saying that they were cancelling the appointment because they were too busy with other customers and that I should call to reschedule the appointment. I did indeed call Bell Plumbing and told them that I would be rescheduling the appointment with another plumber. Cancelling appointments is NOT ACCEPTABLE, particularly for no legitimate reason on short notice. I had rearranged my schedule for the week so I could be home on June 11th for the plumber. I refuse to accept such inconsiderate, abysmal customer service. read more

I had furnace issue. Shaun Reynolds from Bell Plumbing Had shown up for the work to be done. Shaun was very friendly and very knowledgeable. Went straight to work. Explained everything that needed attention. The bill was absolutely fair. Also I should point out that Bell Plumbing has a first rate customer service. This company keeps you in the loop as to ETA of Bell's employee to why they may be late which makes me feel valued as a customer. Grade for all around service and professionalism..........................(+A) Keep up the great work Bell Plumbing. read more

This company is really criminal. Our furnace wouldn't start and the problem turned out to be a blown fuse. The service guy told us the fuse was hard wired to the SSU unit and he would have to replace the entire SSU which would cost almost $900 (see attached invoice.) I ended up calling our electrician and replaced the fuse myself for $4.00. These guys will take advantage of someone who is without heat and doesn't have any home repair knowledge. Beware they have no problem charging $900 for a 4 dollar fuse. read more

Bell Plumbing and Heating - Tried to charge almost $900 for a 4 dollar fuse. Criminals. - Plumbing Near Me - Centennial, Colorado

Bell heating and plumbing are a bunch of crooks! They charged me $407 dollars to come and diagnose our HVAC unit. After the tech was up on the roof for over an hour he came down and told us we needed a new motor and it would be almost $5000 dollars to fix... mind you we are a church so we have a lean budget and this unit is not even 5 years old..... so, We went elsewhere and got a second opinion. The unit only needed a belt and a pulley, and ended up only costing us $125 parts and labor! Do be fooled but the trucks and uniforms they a liars and crooks! I will be pursuing our 400 dollars, and reporting them to the state of Colorado for deceptive business practices! read more

My rating was originally won but I have had time to deal with Bell a number of other times and I am very happy with them.