We visit a lot of Kirklands and often purchase things. The staff here is rude. Today there was a…read moredisplay of items with a sign saying 75% off. We took our purchases to the register and there were no employees and a line of customers at the register. Finally she came out from the back room. She told us the sign was in the wrong place. Took our item and put it back on the same shelf and put the same sign right next to it again. Update 8-1-22. It has now been over a week since I submitted my complaint on their website. I have email to follow up several times in still have not heard from anyone. On Friday I reached out to Christy at the corporate offices and left a voicemail. She never called back either. Today I tried to get in contact with Mr. Woody (Steve) Woodward the CEO. Let's hope someone responds soon.

We had purchased something from them they didn't have in stock back in April. After them not…read moreshipping it for 3 months we had to call ELEVEN TIMES to get the order canceled. "It will take 7-10 days", this is their standard bull**** explanation. July goes by, August, Septembe, October... it had been so long we kind of forgot about it. We began calling, emailing customer service back in November. Numerous calls, emails, nothing. I finally reached out to them on 1/4 on Twitter and asked where the refund was. Again, this isn't $5-10, this was almost $200. They researched and said it would be refunded in 7-10 (that's their favorite numbers) days. No expediting, no we will fedex it to you because we F'd up and would like to keep your business, nope... We will send it snail mail. 2 weeks later it's still not here. Oh, when I asked about them doing something to compensate for their mistake they sent me a 25% off coupon that can't be used on 90% of stuff in the store. Customer service for these clowns must be run by Mrs. Lippy's 3rd Grade History class. Why do we have to do so much legwork to get you to fix something you totally screwed up?? Unless you hate yourself, don't shop here.

I knew I would like World Market cause I love me some culture! I heard about this market through a…read morefriend and decided to check it out! World Market is somewhat like a home goods except you can get items like candles, throw pillows, picture frames, furniture and of course food items from all over the world! When I arrived, I noticed thier was plenty of parking as I entered the store, I was greeted by a friendly store attendant. I noticed all the creative furniture but what caught my eye was the international snacks! I like how each item had the location of where the food orignated. They had crazy flavor chips. I ended up buying the garlic butter steak dorritos and fried crab lays I believe from Japan. I also got some olive oil from Italy. I spent over an hour in that store and probably could have been there longer if the store wasn't closing. I really enjoyed myself at the World Market, I felt like I traveled across the world for free and purchased items!

So I stumbled upon this place when I was searching for a stool to add to my living room decor. I…read moreordered for store pickup and was notified once it came in. Parking: a private lot Atmosphere; bright and low noise Service;: amazing the assistant manager, I believe her name was Anesha was so helpful as well as I believe it was Mary & Kay? the cashier. They were so nice and very engaging. they went above and beyond to assist me with pulling up my order getting the proper discount and price adjustment. Not to mention this store has everything you would want to shop for HomeGoods world food that's what's the best part of it. They had indoor decor, outdoor decor, cards, patio furniture, house, furniture, this place rocks being here for a time as well as spend a lot of money! beware! lol! Overall my experience was wonderful and I definitely will be back and I hope you experience what I experienced when I went enjoy!

Do not shop at this store. They will not honor their warranty. My outdoor furniture has the coating…read morecoming off on all chairs and the table and they have denied my warranty claim without reason. They did the same to my brother whose outdoor furniture is rusting. I've filed complaints with consumer protection agencies but these guys are a total scam. Horrible experience. I'll never shop here again.

We bought a huge outdoor table with 8 matching chairs. The next Summer one of the chairs started…read moreunraveling at the top, even though it was covered last Winter. We brought it in and the best they could do, was to replace the chair with a different color. This Summer we noticed two MORE chairs started unraveling at the top, we brought them in, and were told that it was a warranty case now. We contacted the Warranty department and they took two months to get back to us. At that point our warranty had expired and we were out of luck. I will never shop there again, as we are stuck with unraveling chairs that we didn't cause!

Just moved to Hatfield so new to this Homegoods. Last coverlet available had a small spot, possibly…read moreblood. Any other Homegoods manager would refuse to sell the item or offer a 10% discount. Aaron, the manager on duty refused to offer any discount and stated that I could wash it and return it if the spot did not come out. The sales woman was as startled as I was. Not the customer service I am used to!

Came in a couple of weeks before Christmas to get 2 bathmats (and also impulse purchased a scented…read morecandle). Found what I needed, no problem. But then... I saw the check out line. Wow. 11 people ahead of me - 3 cashiers (out of 7) open. My cashier Olivia was super sweet. It was worth the wait - but in future I will shop well after Christmas.

The Craft Boutique has such a great variety of items, its one of my go to places if I am trying to…read morefind the right unique gift for a friend. They have a little of everything so be sure to check them out.

This place has an amazing collection of old books, magazines, newspapers, everyday documents, used…read morerecords, CD's and old currency. I bought some science fiction magazines from the 60s and 70s for only 15 dollars. The issues were in great condition. I also collect old newspapers and they have a good amount going back to the 1800's. You can easily spend hours at this place. Employees are all very nice and knowledgeable.

massive and amazing selection. second floor is all $1 books. cant beat it. super nice workers too…read more always met inventory.

We were lucky enough to have Marie Kooker assist us with purchase of new couch, arm chair and…read moreottoman. She was fabulous; she knows exactly what she is doing, and she knows exactly how to do it. She was not only fantastic in helping us to make choices, but she was also available after delivery to assist when I thought the furniture delivered wasn't what I ordered. She actually offered to come to my house to show me the fabric I chose and confirm it was the same as delivered. (It was exactly what we ordered, and my husband recognized that as soon as he saw it.) The next time I'm looking for furniture I'm going to Bassett and asking for Marie.

Marie Kooker is one of those rare people that combines professionalism, vision,…read morecreativity,knowledge and style all in one package. Thanks to Marie our wonderful home now is now reimagined, comfortable, and elegant. We couldn't be more happy. Her sense of design, work ethic and spectacular customer service gave us a renewed appreciation for the way things can and should be done. We can't recommend her and this Bassett store highly enough. Thank you Marie!