Came in a couple of weeks before Christmas to get 2 bathmats (and also impulse purchased a scented…read morecandle). Found what I needed, no problem. But then... I saw the check out line. Wow. 11 people ahead of me - 3 cashiers (out of 7) open. My cashier Olivia was super sweet. It was worth the wait - but in future I will shop well after Christmas.

Just moved to Hatfield so new to this Homegoods. Last coverlet available had a small spot, possibly…read moreblood. Any other Homegoods manager would refuse to sell the item or offer a 10% discount. Aaron, the manager on duty refused to offer any discount and stated that I could wash it and return it if the spot did not come out. The sales woman was as startled as I was. Not the customer service I am used to!

We visit a lot of Kirklands and often purchase things. The staff here is rude. Today there was a…read moredisplay of items with a sign saying 75% off. We took our purchases to the register and there were no employees and a line of customers at the register. Finally she came out from the back room. She told us the sign was in the wrong place. Took our item and put it back on the same shelf and put the same sign right next to it again. Update 8-1-22. It has now been over a week since I submitted my complaint on their website. I have email to follow up several times in still have not heard from anyone. On Friday I reached out to Christy at the corporate offices and left a voicemail. She never called back either. Today I tried to get in contact with Mr. Woody (Steve) Woodward the CEO. Let's hope someone responds soon.

We had purchased something from them they didn't have in stock back in April. After them not…read moreshipping it for 3 months we had to call ELEVEN TIMES to get the order canceled. "It will take 7-10 days", this is their standard bull**** explanation. July goes by, August, Septembe, October... it had been so long we kind of forgot about it. We began calling, emailing customer service back in November. Numerous calls, emails, nothing. I finally reached out to them on 1/4 on Twitter and asked where the refund was. Again, this isn't $5-10, this was almost $200. They researched and said it would be refunded in 7-10 (that's their favorite numbers) days. No expediting, no we will fedex it to you because we F'd up and would like to keep your business, nope... We will send it snail mail. 2 weeks later it's still not here. Oh, when I asked about them doing something to compensate for their mistake they sent me a 25% off coupon that can't be used on 90% of stuff in the store. Customer service for these clowns must be run by Mrs. Lippy's 3rd Grade History class. Why do we have to do so much legwork to get you to fix something you totally screwed up?? Unless you hate yourself, don't shop here.

One of the beauties of the World Market is compared to the other shopping in the area. It has…read moretop-tier presentation and customer service. It feels like everything is in its place, and the store is cared for which I find to be a rarity these days when purchasing in retail establishments. Also, whoever is working, there is always super helpful and attentive. Personally, I love their international food section because they carry a lot of the items that I will pick when I go overseas and it's nice to have your new favorite snacks local. I also feel that they have an excellent selection of plates, glasses and flatware. They are way more unique than things that you pick up at target or Walmart and there's a lot more personality. If you're building a gift for someone, this is a perfect place to start

It's like a super eclectic home goods with higher pricing. 1st time here to pick up an online…read moreorder which wasn't available for shipping. But couldn't resist making additional purchases after browsing the store and noticing an amazing sale. I got a beautiful $56 hand made table runner for just $13! Service at the register was friendly. After leaving I got an email for $10 off my next purchase for shopping in store. Time will tell if some of their higher priced items are worth it. It's a bit of a hike there, so not sure if I'd return, but I'll definitely order online to use my coupon soon.

Imagine a Dollar Tree and a Walmart hybrid, and you've pretty much got a Big Lots. Unfortunately…read morethough, the items that the Dollar Tree would carry are much less expensive at Dollar Tree, and the items you'd find at Walmart are cheaper at Walmart. So, sure the stuff's all under one roof, but that's about it. I went looking for a cheap recliner, and found a few, but after asking an associate about delivery, I was told that their delivery is basically them giving you a phone number. The cost (she thinks) is about $100, and you work out all of the arrangements with the delivery people. This, to me, is like being shown a pile of lumber, and being told it'll be a really nice house, once you get it all on site and put it together. No thanks. To summarize: In my opinion, there's absolutely no good reason to visit Big Lots, as other stores provide more for less.

I would like to acknowledge an employee... 5 stars!!! Devone…read more(Furniture Lead) was extremely helpful with choosing a sleeper sofa. He went above and beyond to assist us to meet our needs in the Lansdale Store. He went as far as calling another state for us to see if an item was in stock at their location. Thank you for your service. You are definitely an asset to the store. It was a pleasure working with you.

Purchased two reclining sofas from this location with the help of salesman Raymond. He was easy…read moregoing, friendly and eager to assist us. At time of delivery, there was a problem with one item not being correct. This was not Raymond's fault. After calling him, he gave me advice on how to proceed. After calling store a few days later to double check things were moving in the right direction, Jacklyn and Champa facilitated the quick delivery of correct item a few days later.

Went out to buy a recliner at LaZboy and next store was a Ashley Furniture store. LaZboy was too…read moreoverpriced. Went into Ashley and met Julius. He was amazing. Friendly, knowledgeable and went out of his way to help us. They didn't have the color we wanted, so he called around. It took a bit of time but he found one in another store. We were able to pay at Montgomeryville store & have it delivered from Cherry Hill. Saved us an enormous amount of time. Julius has found customers for life!! Thank you Julius!

SO BIG! There is three different areas to browse! This came as a recommendation so my mom and I…read morechecked it out. We loved it. There is so much to offer. There is an area full of furniture, there is clothing, books, housewares ect. You name it they may have it. There is an extensive kids section as well. Pricing was pretty reasonable. It was not too high. Everything seemed organized for the most part. The staff was very helpful in all the stores we visited. If you are looking for something to do on a rainy day or thrifting is your thing, I highly recommend this location.

MOVED to 355 Maple Ave, Harleysville PA…read more What once filled a shopping center now fills a huge building. Two floors of furniture, nick knacks, books, housewares, and clothes. Prices are more reasonable than they were at the old location. Elevator and steps for those who can't take on the steps. Line moves quickly and the volunteer cashiers are friendly.

I was quite upset to see a 1 star review for this business. This must be some kind of mistake!…read more FYI, this business temporarily shut down their retail sales end of their business for a moment, as they run a very successful custom furniture/design business. I am the fortunate construction designer that works with this husband and wife team on a weekly basis in my own business. Mari is the most talented and passionate paint artist I have ever met. She bends over backwards to accommodate the clients and does not know the words, it cannot be done. I bring project after project to her, each project unique in nature and with a hard deadline date attached. From the moment she takes on the project, she does nothing but perform! She makes endless samples for myself and my client, she sends endless pictures and videos keeping me in the loop and assuring I am satisfied every step of the way. To say this woman is dedicated and works hard, is an understatement! The same applies to her husband, who is a gifted furniture maker, and their son, Chris who does all the artwork, drawings and digital work. If you need furniture pieces or any type of custom woodwork, this is the family to call upon. They do not disappoint! I feel blessed to have them as my colleagues and partners in business. Their work speaks for itself.

I called multiple times but no one answers the phone. You don't have your hours of operations…read morelisted on your website. You are the closest Fusion paint dealer in my area, but would like to know if the paint I am looking for is in stock before I take a ride.

Ask for Rose. She was so knowledgeable and patient with me as I was exploring all the options…read more Totally hassle-free and high integrity!!! No pressure at all in making a decision. She has the type of personality that would make for a great elementary-school teacher or even for students with special needs such as high anxiety like me.

Salesman was helpful and sounded like he knew the product well and before I ordered the $11,000…read moremattress, I was clear that the old mattress needed to be moved to a downstairs bedroom. He said the delivery team WOULD move it downstairs but not up any stairs and they would not move any furniture as moving the old mattress would be the same to them as removing it which they routinely did. (He said they removed mattresses unless there were any holes or stains in them.). Because the old mattress frame was Craftmatic, it was also considered to be the box spring so there was no problem moving that either. Salesman said they would do it but as it was the same as a removal he would just write "removal " on the order. Salesman upsold me two pillows (BOGO), a mattress pad, a five year warranty and Tempurpedic sheets designed to enhance the airflow on this cooling mattress. $$$$ While I continued to walk around the store, the music system ran its own ad saying if I bought x $ of furniture I would get a bonus gift card. I found Salesman who was unaware of this promotion. He then signed me up for it and said the bonus card will arrive in a week to ten days. (It's only been two days since I wrote this so I can't report on that now. ) R&F has a tracking system where I could see where the delivery truck was and when it would arrive. The men were pleasant and I asked them to not take anything off the truck until they moved the current bed downstairs. (I had done a lot of prep to make the easiest path through the house to do this.). He wasn't interested in seeing the bed or bedroom and said he would just put the old bed to the side. It wasn't clear to me if he intended to take the new bed inside and put it to the side while they moved the old one out or if he meant to put it to the side and not move the old one. It is a small house and a small bedroom and there was room for neither interpretation. Meanwhile the other man continued to unload the new bed from the truck. I told them to stop because I would not be accepting the delivery unless the other bed was moved. (As promised by the sales man). Now I had their attention. Both of us made phone calls. Mine was to the store manager. I never got the store manager. They gave me the salesman. The "store manager was busy". The driver came to me and said they would do it, but I would have to pay them extra. I asked how much. He said I could decide. You mean like a tip? I asked. Yes, he said. Fine. I said I fully intended to tip them anyway. It was a stinkin' hot and humid day. They were polite and cooperative. I felt bad for their having to move this additional heavy mattress. They set up both beds and tested the remotes. They went over the order with me. The sheets were missing from the delivery. The special sheets that salesman had described as necessary for the proper operation of the mattress. They said they would deliver them later maybe in a few days. My son tipped them and they left. I was on the phone again asking for the manager. Again the "manager was busy" and I found myself talking to Salesman once more. He said he was also a manager. I suggested maybe because of the nature of my complaint it was inappropriate for him to be taking it. I demanded the sheets be cancelled and a refund issued to my credit card. He said OK 3-5 business days. (Because a set of sheets was included upon registering the product. ). The bed also came with a mattress pad he had upsold me. He told me that the delivery men would be reprimanded for asking for extra money when HE WAS THE ONE WHO PROMISED SOMETHING THAT WAS NOT PERMITTED. The delivery men couldn't have been nicer under the circumstances. And since my complaint went to the person who caused the problem and because he made it worse by getting the innocent delivery men in trouble, Raymour and Flanagan, if you are reading this, you should have managers who do not have financial compensation "skin in the game" handling the unhappy customer calls or have sales staff in cahoots so that the complaints don't reach the manager. (Is there a manager?) Raymour and Flanigan delivery dept, I hope you are reading this and do not reprimand the delivery men for doing an exemplary job under pressure on one of the hottest and most humid days of the year. I would call And talk to you about this, but everything seems to be NO REPLY and no phone numbers. And frankly, I want to receive my gift card, my refund and have no further conversations with you. Your management policies and customer service are oxymorons. The one good star is for the delivery men. One empty star is for being handed off at the start. One empty star is for the salesman not knowing about the promotion being broadcast in the store. One empty star is for being upsold on two things that were included in the purchase. One empty star is for the lack of management responsibility. Value: the mattress is expensive, and so far, worth it