We visit a lot of Kirklands and often purchase things. The staff here is rude. Today there was a…read moredisplay of items with a sign saying 75% off. We took our purchases to the register and there were no employees and a line of customers at the register. Finally she came out from the back room. She told us the sign was in the wrong place. Took our item and put it back on the same shelf and put the same sign right next to it again. Update 8-1-22. It has now been over a week since I submitted my complaint on their website. I have email to follow up several times in still have not heard from anyone. On Friday I reached out to Christy at the corporate offices and left a voicemail. She never called back either. Today I tried to get in contact with Mr. Woody (Steve) Woodward the CEO. Let's hope someone responds soon.

We had purchased something from them they didn't have in stock back in April. After them not…read moreshipping it for 3 months we had to call ELEVEN TIMES to get the order canceled. "It will take 7-10 days", this is their standard bull**** explanation. July goes by, August, Septembe, October... it had been so long we kind of forgot about it. We began calling, emailing customer service back in November. Numerous calls, emails, nothing. I finally reached out to them on 1/4 on Twitter and asked where the refund was. Again, this isn't $5-10, this was almost $200. They researched and said it would be refunded in 7-10 (that's their favorite numbers) days. No expediting, no we will fedex it to you because we F'd up and would like to keep your business, nope... We will send it snail mail. 2 weeks later it's still not here. Oh, when I asked about them doing something to compensate for their mistake they sent me a 25% off coupon that can't be used on 90% of stuff in the store. Customer service for these clowns must be run by Mrs. Lippy's 3rd Grade History class. Why do we have to do so much legwork to get you to fix something you totally screwed up?? Unless you hate yourself, don't shop here.

It's like a super eclectic home goods with higher pricing. 1st time here to pick up an online…read moreorder which wasn't available for shipping. But couldn't resist making additional purchases after browsing the store and noticing an amazing sale. I got a beautiful $56 hand made table runner for just $13! Service at the register was friendly. After leaving I got an email for $10 off my next purchase for shopping in store. Time will tell if some of their higher priced items are worth it. It's a bit of a hike there, so not sure if I'd return, but I'll definitely order online to use my coupon soon.

I knew I would like World Market cause I love me some culture! I heard about this market through a…read morefriend and decided to check it out! World Market is somewhat like a home goods except you can get items like candles, throw pillows, picture frames, furniture and of course food items from all over the world! When I arrived, I noticed thier was plenty of parking as I entered the store, I was greeted by a friendly store attendant. I noticed all the creative furniture but what caught my eye was the international snacks! I like how each item had the location of where the food orignated. They had crazy flavor chips. I ended up buying the garlic butter steak dorritos and fried crab lays I believe from Japan. I also got some olive oil from Italy. I spent over an hour in that store and probably could have been there longer if the store wasn't closing. I really enjoyed myself at the World Market, I felt like I traveled across the world for free and purchased items!

Do not shop at this store. They will not honor their warranty. My outdoor furniture has the coating…read morecoming off on all chairs and the table and they have denied my warranty claim without reason. They did the same to my brother whose outdoor furniture is rusting. I've filed complaints with consumer protection agencies but these guys are a total scam. Horrible experience. I'll never shop here again.

We bought a huge outdoor table with 8 matching chairs. The next Summer one of the chairs started…read moreunraveling at the top, even though it was covered last Winter. We brought it in and the best they could do, was to replace the chair with a different color. This Summer we noticed two MORE chairs started unraveling at the top, we brought them in, and were told that it was a warranty case now. We contacted the Warranty department and they took two months to get back to us. At that point our warranty had expired and we were out of luck. I will never shop there again, as we are stuck with unraveling chairs that we didn't cause!

Stopped by this morning hoping to buy a doggie bed. I forgot my coupon's, the one's that get mailed…read moreout to you every couple of weeks. So I thought it didn't matter to use my smartphone to find a 20% off which I found. During checkout I'm told that coupon's been used then I'm sort of reprimanded like searching for a coupon is bad. So I ask the employee if he has a simple coupon to use, "you know they are always in the mail". Yeah Right, Thats a big No. Ha! I say: You know I'll put this item back, if I drive by and ever feel like being insulted I'll buy the dog bed but only with my mailer coupon to shove into their face at checkout like they deserve. But I won't really shove a coupon into anybody's face that's just a expression to use you know. B,B&B didn't want my purchase today....

I personally love Bed Bath & Beyond, it's one of the most interesting stores to shop at. I like the…read moreblend of products which ranges from bedding, bath towels, kitchen electrics, cookware, appliances, cutlery, coffee makers & K-Cup Packs, window treatments, storage items, gifts and so much more! You'll never know what you might find going in here and at what price so it is like a new experience each visit! This location is decent enough, the employees are great. My only gripe is it can get a bit pricey at times and sometimes the store isn't stocked too well. Other than that, I generally enjoy coming here.

Came in a couple of weeks before Christmas to get 2 bathmats (and also impulse purchased a scented…read morecandle). Found what I needed, no problem. But then... I saw the check out line. Wow. 11 people ahead of me - 3 cashiers (out of 7) open. My cashier Olivia was super sweet. It was worth the wait - but in future I will shop well after Christmas.

Just moved to Hatfield so new to this Homegoods. Last coverlet available had a small spot, possibly…read moreblood. Any other Homegoods manager would refuse to sell the item or offer a 10% discount. Aaron, the manager on duty refused to offer any discount and stated that I could wash it and return it if the spot did not come out. The sales woman was as startled as I was. Not the customer service I am used to!

The Craft Boutique has such a great variety of items, its one of my go to places if I am trying to…read morefind the right unique gift for a friend. They have a little of everything so be sure to check them out.

This place has an amazing collection of old books, magazines, newspapers, everyday documents, used…read morerecords, CD's and old currency. I bought some science fiction magazines from the 60s and 70s for only 15 dollars. The issues were in great condition. I also collect old newspapers and they have a good amount going back to the 1800's. You can easily spend hours at this place. Employees are all very nice and knowledgeable.

If you like digging, this might be for you. It is a warehouse with two floors. Top floor contains…read more$1.00 books. Bottom floor contains books, vinyl records, CDs, DVDs, maps magazines, old postcards and pictures, and everything in between. Unfortunately we found it to be disorganized and musty. A couple of the books I paged through on the bottom floor were dirty and should definitely be upstairs in the one dollar section. Mainly older books. Don't expect to find a lot of current reads. Also, one thing to note is that the adult men's magazines were not far from the comics. Not the best idea. The staff that was there was very helpful trying to assist everyone to find what they needed. If you have a day to spend a couple of hours and would like to hunt for a gem, give it a go.

I had the most horrendous experience with delivery service from this business. I purchased a…read moresectional with a King Size adjustable base frame and a King Sized mattress. I waited three weeks for delivery and when the delivery came it was with beautiful sectional and the bed frame without the mattress. I called customer support very angry because of course the mattress was not with the delivery. I was treated very poorly and my concerns were treated with indifference. I was told that it was forgotten when my delivery was put on the truck so I asked if we could send it back the next day because it was their error. I was told sure. Then at 7:52PM I received a voicemail stating that my mattress would not be delivered the next day and that I needed to call back and reschedule the delivery. I called the next morning and asked to speak to a supervisor and was greeted with hostility because I requested to speak with a supervisor. After holding for several minutes, supervisor answered and told me that delivery was not possible because the mattress that I purchased was not available. I asked how this was possible if previous delivery just inadvertently forgot to put it on the truck as had been reported to me. Supervisor said that wasn't true the mattress was supposed to have been sent to the warehouse and it wouldn't be received until later in the day. I then asked when could it be sent to me. She said following week. Next week came and I received another message stating mattress still unavailable and would not be delivered until following week. Week came and same cycle of calls, cancellations and this was since August, the 8th. August 26th my family is getting ready for memorial service and burial of my uncle. My daughter and her family are coming into town from Virginia to stay with me but I have no mattress for them to sleep on. My aunt come in from California and I cannot offer accommodation to her either because I have no mattress. I am sleeping on an air bed for the last three weeks that I have been waiting to get my mattress that I purchased mid July before I went to settlement on my home. August 26th I went into storage that I originally purchased from and spoke with Sales Manager Anthony. He immediately sympathized with me and felt my pain through the entire ordeal. He reviewed the entire history of the transaction and got on the phone with customer support! He fell into brick wall. He went to his supervisor and the two of them worked on my issue for two days and I am scheduled for delivery that is supposed to happen on September the third. I have had to make concessions but hopefully this will happen and I will exchange the bed frame band get a downgraded Queen size mattress with a Queen bed frame and a good night 's sleep after 6 week ordeal! Thank you Bob store's Assistant manager and Anthony Sales Manager at Horsham Rd Store. !! God bless you both and your families. Blessings to Anthony and his family and baby that is on the way!

Poor customer service. Default to schedule delivery. After finally getting delivery scheduled, it…read morewas cancelled 30ins before scheduled time. Extremely frustrating and rude response from service employees. Shop somewhere else!

We were lucky enough to have Marie Kooker assist us with purchase of new couch, arm chair and…read moreottoman. She was fabulous; she knows exactly what she is doing, and she knows exactly how to do it. She was not only fantastic in helping us to make choices, but she was also available after delivery to assist when I thought the furniture delivered wasn't what I ordered. She actually offered to come to my house to show me the fabric I chose and confirm it was the same as delivered. (It was exactly what we ordered, and my husband recognized that as soon as he saw it.) The next time I'm looking for furniture I'm going to Bassett and asking for Marie.

Marie Kooker is one of those rare people that combines professionalism, vision,…read morecreativity,knowledge and style all in one package. Thanks to Marie our wonderful home now is now reimagined, comfortable, and elegant. We couldn't be more happy. Her sense of design, work ethic and spectacular customer service gave us a renewed appreciation for the way things can and should be done. We can't recommend her and this Bassett store highly enough. Thank you Marie!

I was given a 100-year-old pool table. The table was moved to storage by Royal about a year ago…read more I called them to pick it up and bring to my newly renovated rec room. The staff is terrific, very polite, talkative, friendly, and clean. The manager Ken came back to perfect the install. He has a ton of knowledge and expertise and is as good if not better than the moving crew. Overall, this was a great experience, and I highly recommend Royal. Thank you, Randy

Wish I never walked in their door the first time. Horrible quality control. I am on my fourth…read moredelivery of six chairs and a card table and they still can't get it right! Chairs ordered with arms . . chairs delivered without arms. 54" card table ordered . . . 48" card table delivered. 54" card table delivered . . . oops, wrong parts, can't assemble the table. We'll get back to you . . . . for delivery number 4. Ordered June 2022 and mostly paid; now February 2023 and still no table and chairs like we ordered.