Nancy, the salesperson, was incredibly helpful with choosing fabrics and colors for the furniture I…read moreselected.

Will never buy anywhere else! Excellent customer service! Furniture is well priced and so much…read morebetter than the so called furniture stores. I want my furniture to last. If you listen to the salesman he will steer you towards your price/quality range. Love that I can choose the fabric and get honest opinions on their durability. Delivery was flawless. Nice friendly guys and very careful in our home.

What a cute store tucked away in North Wales. A little dark but they had a great furniture section…read morewith decent pricing. A fun little find on a Saturday! Everyone was friendly as well.

Responding to the business owner Matt C who just commented back to my review-…read moreI understand that 10 minutes are needed to close down the store, but like I said I got there at least 15 minutes before closing.. And when I say "yell" I meant they shouted it from the register across the store in a curt tone- either way this was my experience. But most relevant the store hours were incorrectly listed at that time both on the door and through Apple maps. I usually don't leave any yelp reviews, but that's how disappointed I was. I'm just saying you should have correct hours listed as I drove out of my way to come to your store. There's no need for the argument a simple "sorry that was your experience we've fixed our hours hope this helps" or something. I'm just not recommending the customer service or won't be returning especially with the business owners response. Very odd and contentious/defensive

We visit a lot of Kirklands and often purchase things. The staff here is rude. Today there was a…read moredisplay of items with a sign saying 75% off. We took our purchases to the register and there were no employees and a line of customers at the register. Finally she came out from the back room. She told us the sign was in the wrong place. Took our item and put it back on the same shelf and put the same sign right next to it again. Update 8-1-22. It has now been over a week since I submitted my complaint on their website. I have email to follow up several times in still have not heard from anyone. On Friday I reached out to Christy at the corporate offices and left a voicemail. She never called back either. Today I tried to get in contact with Mr. Woody (Steve) Woodward the CEO. Let's hope someone responds soon.

We had purchased something from them they didn't have in stock back in April. After them not…read moreshipping it for 3 months we had to call ELEVEN TIMES to get the order canceled. "It will take 7-10 days", this is their standard bull**** explanation. July goes by, August, Septembe, October... it had been so long we kind of forgot about it. We began calling, emailing customer service back in November. Numerous calls, emails, nothing. I finally reached out to them on 1/4 on Twitter and asked where the refund was. Again, this isn't $5-10, this was almost $200. They researched and said it would be refunded in 7-10 (that's their favorite numbers) days. No expediting, no we will fedex it to you because we F'd up and would like to keep your business, nope... We will send it snail mail. 2 weeks later it's still not here. Oh, when I asked about them doing something to compensate for their mistake they sent me a 25% off coupon that can't be used on 90% of stuff in the store. Customer service for these clowns must be run by Mrs. Lippy's 3rd Grade History class. Why do we have to do so much legwork to get you to fix something you totally screwed up?? Unless you hate yourself, don't shop here.

We purchased the Modular One set from Raymour & Flanigan (North Wales location) on June 8, 2025,…read moreand had it delivered June 11. We needed something larger for our growing family, and while we considered a custom set, we went with the Modular One since it was available right away. Unfortunately, I regret this decision. Within just a few weeks, one of the buttons on the back popped off. To Raymour's credit, the service team came quickly, and the repair was done on July 15. But that repair didn't last, and soon after we noticed additional problems: unusual fabric wear and cushions that stayed indented for hours after anyone sat down. This is not what you expect from "new" furniture, especially after less than 3 months of use. On September 11, I called to speak with a store manager but was transferred to a customer experience rep who opened a claim. The next day I was asked for photos. I followed up by phone, only to be told by a repair department rep that the damage was "normal wear" because the set is chenille. I find that very hard to accept--how can "normal wear" make a sofa look worn out in just a few months? Furniture should last years, not weeks. I also purchased a 5-year Platinum Protection Plan, which makes it even more frustrating. If the sofa is already breaking down before the protection plan is even relevant, how long is it really supposed to last? I asked to return the set and put the money toward something of higher quality, but was told no one in the repair department could authorize that. I was directed to the showroom manager, left my name and number, and am still waiting for a callback. Overall, this has been a hugely disappointing experience. The Modular One is not good quality, and I would strongly caution others against investing in this set. If furniture doesn't hold up for even 3 months, how can you trust it to last 5 years? I sincerely hope Raymour & Flanigan stands by their products and allows me to exchange this for a set that will actually last.

I wrote a review last week regarding the quality of furniture especially the sofa. I've had 4-5…read moreservice calls to fix buttons popping off. I heard back from customer service with an offer that would require me to pay significant $ to replace the inferior quality furniture which is less than 2 years old. and I will add that it's inky me and a 15lb dog. I declined the offer but still have a platinum service contract for another 3 years. I filed a claim to have another repair and now they are requiring me to provide a picture of the missing button and a picture of the sofa! I guess that's their way of dealing with issues.

I knew I would like World Market cause I love me some culture! I heard about this market through a…read morefriend and decided to check it out! World Market is somewhat like a home goods except you can get items like candles, throw pillows, picture frames, furniture and of course food items from all over the world! When I arrived, I noticed thier was plenty of parking as I entered the store, I was greeted by a friendly store attendant. I noticed all the creative furniture but what caught my eye was the international snacks! I like how each item had the location of where the food orignated. They had crazy flavor chips. I ended up buying the garlic butter steak dorritos and fried crab lays I believe from Japan. I also got some olive oil from Italy. I spent over an hour in that store and probably could have been there longer if the store wasn't closing. I really enjoyed myself at the World Market, I felt like I traveled across the world for free and purchased items!

So I stumbled upon this place when I was searching for a stool to add to my living room decor. I…read moreordered for store pickup and was notified once it came in. Parking: a private lot Atmosphere; bright and low noise Service;: amazing the assistant manager, I believe her name was Anesha was so helpful as well as I believe it was Mary & Kay? the cashier. They were so nice and very engaging. they went above and beyond to assist me with pulling up my order getting the proper discount and price adjustment. Not to mention this store has everything you would want to shop for HomeGoods world food that's what's the best part of it. They had indoor decor, outdoor decor, cards, patio furniture, house, furniture, this place rocks being here for a time as well as spend a lot of money! beware! lol! Overall my experience was wonderful and I definitely will be back and I hope you experience what I experienced when I went enjoy!

Purchased two reclining sofas from this location with the help of salesman Raymond. He was easy…read moregoing, friendly and eager to assist us. At time of delivery, there was a problem with one item not being correct. This was not Raymond's fault. After calling him, he gave me advice on how to proceed. After calling store a few days later to double check things were moving in the right direction, Jacklyn and Champa facilitated the quick delivery of correct item a few days later.

Went out to buy a recliner at LaZboy and next store was a Ashley Furniture store. LaZboy was too…read moreoverpriced. Went into Ashley and met Julius. He was amazing. Friendly, knowledgeable and went out of his way to help us. They didn't have the color we wanted, so he called around. It took a bit of time but he found one in another store. We were able to pay at Montgomeryville store & have it delivered from Cherry Hill. Saved us an enormous amount of time. Julius has found customers for life!! Thank you Julius!

3 month old VERY EXPENSIVE sofa with pilling and nap wear. Nap wear is covered under their 1 year…read morewarranty. Customer service told me to use a fabric shaver, and claimed that it would not harm the fabric. No other resolution offered. Repeated shaving over time can thin out the fibers or change the texture of the fabric. On high-friction areas (like seat cushions) -- Repeated shaving may cause uneven wear or expose the backing fabric.

We were looking for a couch and a sectional. We were greeted by Evan S. He was very friendly and…read morehelpful. The selection was very good. Thank you for the help, Evan!