wow wow wow i love it first time exp went awsome i will be soing this every two weeks read more

I bought a groupon for a "60 minute herbal massage + a full facial". Right when I checked in they told me that the entire service was 60 minutes long. I explained that on the website it said it was a total of 110 minutes and that how could a 60 minute massage AND a full facial all be 60 minutes. The girl at the counter said that many customers kept getting confused and she had told her manager to change it and she(manager) didn't listen. So she went to the back to call the manger, and the manager told me it was 30 minutes for each. I showed her the groupon and she was not understanding how the groupon I purchased could not be 60 minutes total. She said that if they did the longer service with my groupon purchase that she would not have enough money to pay her employee.... I empathize with this however, I paid for a service and as the customer, I should not have to receive less than what I fairly paid for because of the managers mistake. When they looked at my groupon, they kept telling me that I had only paid $50 which was true. I paid that amount on my credit card because I had a groupon gift card. But they kept saying that I had only paid a cheap amount although I had paid the full price of the groupon. I said thank you but that I had paid for a longer service and would just make another plan. The manger said she could do 45 minute massage and 45 minute facial and honestly I had really been looking forward to this self care day so I agreed. They lead me to a room where I was told to change and just keep the towel on. The room was not very relaxing right off the bad. When I had to change all they did was close the door but a big window on the door with no curtain provided me no privacy. So I had to hide in the corner to change. The back massage was good, good pressure and quality. The neck and head massage was very rushed though. When that was done I flipped over for the facial which was not great. I had just wet paper towels on my eyes while they put on the different lotions. I had a good facial massage from one of the products they put on. The extractions portion was very very painful, I had to ask them to stop and my face is now extremely agitated from what they were picking at it. It looks worse than it did upon my arrival. And when they started the extraction portion, they just without warning turned on the huge and bright overhead room lights. But to end it, I was left in a room with the wet paper towels again just on my eyes and a red light machine over me for what was maybe 10-15 minutes. When it had been too long, they rushed back in, wiped my face with the towels and said "okay, you're done put your clothes on" no soft end to the service. They didn't even take off the headwrap from my hair, I had to do that myself. Overall, I saw some people have had a good experience. I'm sad to say that I did not have that same experience. read more

Beauty Queen Spa - What is listed on Groupon as the services that should be provided and time of the service - Skin Care Near Me - Montebello, California

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My visit was through Groupon. Tip: Checked in at the counter and signed in on the ipad. I would recommend to have your groupon code in the groupon account ready. DO NOT CHECK IT OFF until they tell you to show the valid ticket then they check it off. I got their standard head shampooing treatment. No upgrades to the session nor getting their premium shampoo. They showed me the scalp analysis in the beginning it was 3 mins really quick, didn't really elaborate what was going on. Good experience for the first time, probably wouldn't try again since I didn't know what it would be like. I would say when it came to the shampooing that's where the massage was present. It was soothing and relaxing. The standard shampoo they used was so relaxing, heavy scented tea tree oil and mint. It was cooling on my scalp. Pet peeves: Towards the end, they dry your hair with their hair dryer. They do use a communal hair brush because the there were previous customer hair strands still on the brush. I would notify them if you would like to skip using their brush. OR you can bring your own brush to brush your hair. When I was guided into the room they started the water fountain machine. It felt like I was left there half of the time in the session with the head spa water running down my hair. Not sure if that's normal for all head spa sessions. read more

I bought a voucher on Groupon to get my eyelashes done. I was skeptical about getting the massage,but the massage ended up being the best part. Coco had the hands of an angel and My eyelashes came out great. They even had a cute little photo up area.. definitely will be coming back to try the scalp treatment and facial read more

Beauty Queen Spa - Skin Care Near Me - Montebello, California

Staff was amazing I felt at eased very helpful. I would definitely come back again and recommend this place

Beauty spa is a nice local place to get a quick head, Scout massage and a facial. They are closed Mondays, but are open Sundays too . I have been a customer since the beginning and the owner is super nice and friendly, and sends out promotions all the time . Ask her for her latest deals, but you will not regret the head scalp massage. You will sleep better at night too. . I had a facial and it was marvelous! Just check them out. read more

Beauty Queen Spa - They take photos before and after. Forgot to do after since I was so relaxed. - Skin Care Near Me - Montebello, California

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Such an incredible experience. My mom and I got the 60 min head scalp spa treatment + mini facial and shoulder massage from Groupon. I also added the deep cleaning for myself because I felt like I needed it. You will leaving feeling relaxed and refreshed! read more

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The business is tucked away in a small corner. Walked in 10 min early for a 2pm appointment. A worker greeted me and apologized stating that they are still working on a customer so it will be a 10-15 min wait. She was nice enough to hand me a small water bottle. Did a quick scalp analysis. However I couldn't understand her completely in English or Mandarin Chinese. She was explaining the scalp analysis as well as trying to up sale services but I couldn't quite make out the issue of the scalp or the benefits of a higher tier package. I declined. She took me into the room. I felt the air was "stale" as in there's no air movement. It's a hot summer day. I asked if the AC was on and they said no the boss doesn't want to turn it on. Waited until 2:30pm until the service started. Good thing I didn't have another appointment or responsibility so I could wait around. First your hair is in a bucket for some time...the other places have a slow continuous flow of water; here, you feel it when they adjust your head to put it in the bucket to wash and hear the water release from the bucket. The massage was very short with very inexperienced hands. The person probably needs more training in massage. Additionally because it's not a continuous slow stream, they're using a machinery that loudly states when the machine is turning on and off. If you're trying to sleep, it'll wake you up. When it's done, they moved another machine and the water spilled all over the ground. They tried to mop it up but the floor was still wet. They just asked me to be very careful when I walk towards the dresser to blow dry my hair and when I leave. While blow drying my hair, they didn't move the blow dryer much and I told them it's too hot. Happened 3 times total and I kept moving my head to prevent a burn. Again, not enough training- move the blow dryer not just the hair. Lastly when I touched my hair, it didn't feel that different or soft. Though I got this off of Groupon for around $50, this just felt like an expensive hair wash done poorly instead of a spa. Maybe because I went to a Korean spa and my experience was amazing so coming here with so many mishaps feels like a Temu version of a head spa. Even if this was free I'm not sure I would come back. read more

Beauty Queen Spa - Skin Care Near Me - Montebello, California

I purchased a gift certificate from Beauty Queen Spa for a good friend's birthday. It was his very first professional massage, and unfortunately, the experience was extremely disappointing. When he arrived, they immediately tried to charge him an additional $50, even though the massage had already been paid for. When he said he was going to contact me because I had purchased the gift certificate, they suddenly said it was fine. However, before the massage even began, they repeatedly pressured him into paying an additional $45-$50 for an upgrade until he finally gave in. The massage itself was not relaxing at all. Instead of using their hands, much of the massage was done with a machine that was uncomfortable and even painful. The next morning, he woke up with bruises on his back from how rough the treatment was. To make matters worse, when he was leaving, he offered to leave a tip, but they complained that it wasn't enough. A tip is supposed to be voluntary and based on the quality of the service--not something that should be demanded. This entire experience was unacceptable. I will never return, and I cannot recommend this business to anyone. I am very disappointed. read more

Update: response to owners comments - yes they two that were serviced did tip, one had a good service, the other never received the facial and the therapist left her alone half the time. I came back only because we paid via Groupon and you would not give me a refund directly. We had a reservation for three, made months before our date, and when we got there there were only two staff. We were told it was because of an emergency, Chinese New Year. One of the party received an adequate service, the other was definitely not worth the money. We had a Groupon, which means we already paid for three services, so I insisted I be given a free service at a later date. Reluctantly, she agreed. I went a few weeks later, my service provider was good and really sweet but overall, I have had a better scalp therapy, at a nicer location, for less cost. I would suggest your expectations are not very high if you plan to come here. read more

Great service and very accommodating. The staff is very welcoming. I go there to get my lashes and I just recently did micro needling and it was great. Julie is wonderful to work with read more

This was my wife's and I second time coming here the service has been great, I definitely recommend the spa.

Very relaxing recomend friends and family. Hair feels nice and soft. Big difference from when i came in to when the service was done. Love my hostess she did awsome. read more

Tried out head-spa w facial/herbal massage today was so bomb extractions are included great experience from Kelly today! Will be returning soon read more

Coco was great. She was a little rough. If you like deep deep massages this is the place for you. We had Bruises the next day from the massage. I also had the head spa besides her being rough my hair was nice after. read more

Beauty Queen Spa - Skin Care Near Me - Montebello, California

Great!!!!!! Loved the treatment!!! Lovely facial & scalp massage with the treatments. I will definitely come back again.

So I decided to pamper myself because my skin isn't at its best due to busy office work and I felt burnt out. I opened my Yelp and I tried "my project", little did I know it sent an auto message to a nearby facial spas, and that's how I found Beauty Queen Spa, because they are the quickest to respond. I decided to try their place and went for hydrafacial "only" and surprisingly, I didn't expect to get a good head, shoulder, arms and hands massage as well. It was so relaxing and I had a great experience. I'm definitely coming back for more. Because some of the places for facial do not have massages included when you book for facial Also, the staff are nice and I felt welcomed. The ambiance is quiet and relaxing. Their scheduling system is also on top of its game because it constantly reminds me and I made it on time without being late Thank you Beauty Queen Spa, ya sure made me feel like a queen and I'm gonna come back for more read more

I went in to do my lashes and ended up getting an infection causing my eyelids to swell up and start to shut my eyes closed. I went in to have them removed and they refused to give me a refund and instead gave me a credit. Not putting it in their system or telling me specify when I have to use it by. I decided to use the credit towards another service since I did not trust the eyelash service. Going with the head spa treatment was a waste. I ended up still having to pay out of pocket and they didn't even do the full treatment with anything listed. Pretty much was a shampoo with a massage, conditioner, and a blow dry. No difference in my scalp when they showed it to me before or after they finished. So obviously I knew not much was done. Please save your money. I don't write bad reviews ever. I always write great ones to support the businesses I love. But this one I wouldn't recommend truthfully. The customer service and the services provided are not worth it. read more

Beauty Queen Spa - Both eyelids were swollen and irritated. Took 4 weeks for the swelling to go down. - Skin Care Near Me - Montebello, California

60 min scalp treatment was great! Will definitely come back. Staff is so friendly, we were on time and did not have to wait. Results feel great! read more

Amazing service, friendly people working here, and so relaxing. Highly recommend for a shampoo!

Soooooooooo relaxing!!! I got the scalp massage with my sister ‍ will definitely be returning! Facility is clean and the customer service is great read more

Solid 3.5/5 head spa (rounding up to 4 for good measure). No frills. I found them on Groupon and went with my sister. They upsold me to the "deep clean" for an extra $40, but I wasn't impressed with the results. When I mentioned that, the owner said it would take multiple sessions to see a difference, which made me wonder what the point was in paying extra this time. The staff was friendly, but they also charge an additional credit card fee. Overall, an okay experience, but I won't be back. read more

The best treatment ever!!! You will never regret it. Koko is sent from heaven I recommend her 100% she made me feel like 25 again. Affordable and best service. read more

Beauty Queen Spa - Left feeling 100% relaxed - Skin Care Near Me - Montebello, California

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I just want to say Julia did a great job. I also did the scalp massage with another worker there, she was very attentive. She washed my hair, and massaged my back. It was soo relaxing. The receptionist was very nice and offered me the deal for the scalp massage and facial while I waited for Julia to do the lash lift . It was such a nice experience. Cant wait to go again. read more

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We booked online and there were appointment confirmation texts, friendly staff and incredible experience! Me and 4 girls went and we will def go back!!! It was so relaxing! We also got facials and those were also incredible! I loved every minute of it !!!! read more

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Absolutely amazing! Sister and I went in for a scalp service and we both came out feeling fresh and relaxed. Beautiful entrance, very clean, and staff are super kind! Totally recommend for solo date or with a bestie/sibling! read more

Treated my mom for her birthday to a facial and scalp tx. It turned out to be the best self care tx for her first time. She enjoyed it felt so relaxed and her scalp doesnt itch as much anymore. Will definitely will book again soon. read more

Julia and staff are highly experienced and professional. The spa is spacious and clean. Their prices of services are fair. I usually go in for Facials. In the past I've had eyelash extension and body massages done here. They're always welcoming when you arrive. I highly recommend Beauty Queen spa. Oh and the products are great quality. read more

Beauty Queen Spa - Facial table - Skin Care Near Me - Montebello, California

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I booked the scalp massage treatment for my sister and I and it was wonderful. The staff was very friendly and helpful, the rooms are decorated very cute and clean. My treatment was so relaxing and my hair feels and looks silky and healthy. I definitely recommend it! read more

Beauty Queen Spa - After you receive your scalp treatment you are shown the difference of before and after your treatment it is amazing. - Skin Care Near Me - Montebello, California

Great experience. Julia is so sweet and made me feel very comfortable. I fell asleep because of how relaxing it was and my scalp and hair feel amazing. read more

Kind and professional. Service was exceptional and I was happy to get serviced by Coco. She is very knowledgeable about skin and hair. read more

My mother and I had a wonderful experience here doing the 60 minute head spa for two via Groupon. We ended up buying the annual membership. I would definitely recommend the experience. read more

Beauty Queen Spa is the third place I've had a head spa experience and easily the best place. The setting is lovely, very clean without being sterile. Everyone I encountered there were so professional yet warm and welcoming. The actual scalp treatment was absolutely divine and included a shoulder/neck massage. I may have fallen asleep and snored once or twice, lol! I highly recommend Beauty Queen Spa and although it's about a 30/40 minute drive for me, I will definitely be back. It's worth it! read more

This was an amazing 1st time experience. I loved the service and Coco was my stylist. She was gentle and loved the pressure she used. I am absolutely coming back here. Thank you! Self care read more

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I went to beauty queen spa for the first time. I got the hydra water lifting facial. it was amazing. A great substitution for Botox. fine lines and wrinkles were instantly gone. I can totally see the before and after diffrence. facial massage was so good as well. definitely recommend and will be back again. read more

Service is great! My daughters eye lash lift was great. She is so happy! Definitely will go back!

Visit - Saturday, 06/29/2024 My best friend and I always try to get together at least once every other month if possible. She lives in Los Angeles and I live in Huntington Beach.. so quite a distance. I used to live in Montebello a while back. Anyway, we have been talking about getting a head scalp massage. I found this place on Yelp with great reviews and just so happens they had the date and time we wanted. We got there with a few minutes to spare. The spa was clean and chic. There's an area where you can take selfies. We checked in, and went in sat down for a scalp analysis. The front desk host was very nice and she explained to us what she was doing and what we were looking at. I believe the owner of the spa was with us as well. After checking our scalp, we went into our rooms with our designated technician. My technician was amazing! I'm so sad I didn't ask for her name for future sessions. We started off with a facial, which led into my scalp treatment. The cost was $129 for head scalp + $60 for facial. Total of $189 each. We paid cash which helped us save some money. That $189 was worth every dollar spent! I highly recommend Beauty Queen Spa in Montebello!! I am sure we will be back :) read more

Great experience getting eyelash tent and lift and Hydro Facial Very relaxing and gentle! read more

Went in for a lash lift - but got a lash FRY instead - eyelashes totally fried. I have had other services here but a Lash Lift is not one I would ever recommend. read more

Very attentive and great work. They keep their appointments and have different services