I never set out to stick my knife into a restaurant - but this owner just deserves it
I had the misfortune of encountering Julie Cox, the owner of this restaurant, on my visit to this establishment last Friday evening.
After making a reservation for my elderly mother and my brother we arrived on time to an empty restaurant. We proceeded to walk into the coach house and stood at the doorway looking out into the garden.
At this point Julie Cox ran down to us and started shouting at us "NO! YOU CANNOT COME OUT HERE! So much for a warm and friendly welcome then? At this point she extended both arms and shoved us, into the restaurant from the doorway reiterating that We CANNOT go out into the garden.
I was absolutely appalled that someone would treat paying customers in this manner, let alone an elderly lady! At this point I said to her I have never in my life experienced such a terrible attitude, rudeness and lack of human respect. Without responding, Julie Cox just turned on her heels and just walked away from us leaving her astounded staff members to try and explain her despicable behaviour.
I left angry: eye-gougingly, bone-crunchingly, teeth-grindingly angry. How bloody dare someone treat people in that manner. We have visited this restaurant on different occasions in the past and had good experiences. I have even recommended it to colleagues as a venue for large groups. I will never do this again, and I will ensure that this experience will be spread far and wide.
In the end we went on to a fabulous restaurant nearby and had a wonderful experience. Ms Julie Cox needs to be reminded that stories of this type of behaviour will travel, there are so many other beautiful options in this area. If you have a wedding the following day and it puts you in such a terrible state of severe agitation, even with an empty restaurant, my suggestion is to close the establishment to save you the potential of such stress Ms Cox.
There are several words I can drum up to describe the treatment that we received at Beaufield Mews, but let me limit it one: repulsive. No, wait, remembering the owner physically shoving us into the restaurant, I would add: offensive. I will never again cross the threshold of this establishment; you have lost 3 regular customers. read more