By far the worst meal of our 10 day trip. The Winding Stair is not worth the climb!
We made a reservation for 4 people two weeks in advance of our meal at 6pm on December 30th during our latest trip to Dublin. We were excited for the meal based on a personal recommendation of an Irish friend and because the restaurant has beautiful views of the river. We thought it would be a great way to spend and evening with my parents to celebrate an early New Years. We were quickly proved wrong, sadly. Here are the details:
SERVICE: My partner arrived early for our reservation and was given a table in the center of the 2nd level of the restaurant. Not one by the window, even though all tables with a view were totally empty (actually the whole room was empty), but an okay table in a charming room nonetheless. Then when I arrived with my parents at 6pm and the very tall host saw that my parents were elderly (my dad is mobile but we bring a folding wheel chair with us because he gets tired when walking long distances), he suggested we take a table on the 1st level instead to make it easier for my dad. I thought, what a nice gesture.
But then we were quickly seated at the worst table I have ever sat at in a restaurant. It was way in the back of the restaurant, actually not really IN the restaurant at all, but in a hallway wedged between 2 sets of stairs, the kitchen doors, the bathrooms and a dead elevator. The table was so bad, it was almost comical. It's the kind of table staff should fold napkins at or take their breaks at, not a place for paying guests. To add more comedy to the moment, the waiters literally used the area to hang the other patrons coats on the railing right by our table. This would have been fine if there were no other tables available. We are from New York. We get it... when restaurants are busy, you take what you get. But Winding Stair wasn't busy at all at 6pm or even 7pm when we rushed out of there as fast as we could. Literally the place was empty at 6pm and by 7 it was maybe 1/2 or 2/3 full.
The restaurant-owners description on open table says this restaurant is supposed to be for "all types of people" to come together and feel welcomed. But we definitely felt we were shoved in a corner either because of my parents age OR because they don't like gay couples OR they don't like polite Americans (there are a few of us in the USA believe it or not). It was a bad start to our evening because there's literally no worse feeling than being seated at a bad table when there are 20 good ones steps away. It left us thinking - "Why don't they like us? We just got here." But, for the sake of salvaging our night together and keeping the peace, we remained polite Irish-Americans and accepted the table we were given. Figuring if the food was as amazing as we heard, we could forgo feeling welcomed and a chance at a river view.
FOOD: Unfortunately, the food didn't fare any better than our table. The menu on paper looks amazing and the prices suggest a meal to remember. But the charcuterie board was something I could have assembled in 10 minutes at the grocery down the street. The smoked haddock I ordered was very tasty, but served luke-warm at best. I checked in with my parents and my partner and all agreed. All the food they ordered was cold too. Again, we chose to not complain. This time so we could get the check and bolt out of this place as fast as possible. What a let down. We never complained to the wait staff and maybe should have. But by the end of the meal, I do think the waiter could sense we had gone from excited to quietly glum. At least in the few moments he could stand at our table without not being jostled by people on their way to the kitchen and bathroom.
SUMMARY: I don't normally post negative reviews. But 10 days later I'm still thinking about what a mess this night was. So, I took time out of my day to carefully craft this review to warn others that while Winding Stair may be great for SOME people or maybe was great at SOME point in the past, as of December 30th 2025 it was a complete fail.
That is, unless you like eating luke-warm fish on a pile of even colder mashed potatoes and paying a premium price to sit in the back alley of a restaurant while waiters rush by to hang up the coats of other more well-liked patrons. If that's your game, then congratulations - This place has a staircase with your name on it!
If not, I'd say you will likely be happier to wait in the queue for 30 minutes in the rain for pizza at Bambinos. OR better yet, reserve a table at one of the many other truly great restaurants in Dublin where true Irish charm abounds and you will feel truly taken care of and satiated. read more