amazing service very lovely. she talk to threw procedure.will come back to her again.read more

Poor customer service/no communication. I had a confirmed appointment scheduled. I arrived and…read moretexted the number as instructed and never heard from Akeya.

I would say if the ladies in the business are not comfortable waxing guys…read more Then they should take it of their menu I went to get my legs waxed and although it was pretty painless and went smooth and inside of my thighs are hairy af and when I asked if she could do it she said I don't feel comfortable going so deep knowing that they do offer men's bikini waxing So overall I wouldn't recommend this to any guy Funny part is I'm gay So yeah Half ass job and female leg waxing is 78 where men's is 90 so if I'm paying extra money why do I have extra hair left !!!!!!!

I am in DC temporarily for cancer treatment so I wanted to find a place to get my lashes done…read morebecause it's the one (vain) thing that makes me feel better right now. This place got good reviews so I booked an appointment at the Eastern Market location since it's near the place I'm staying. The night prior, they called and asked if I'd be willing to go to the Dupont Circle location instead so that the technician could fit in more appointments. It was annoying, but not a huge deal. I was getting lash removal & a new set of classic/hybrid lashes. I've been getting eyelash extensions for 13 years and this is by far the worst experience I've ever had. They were thin, whispy, pre-made fans that were poorly glued onto only some of my lashes. They started falling off almost immediately, and there were visible white clumps of glue that a friend pointed out because she thought I had crumbs on my eyes. One week later when I went to another eyelash studio, they couldn't even tell I had any extensions on until they put me under the lights. I would've been better off just curling my own lashes & using mascara because mine are thicker & longer than whatever they used. I've never had such poor quality.

My first impression of this establishment was not loving the parking or having to find the salon…read more When arriving to the salon, I felt more at ease. It's a nice, clean, upscale type of place. I made an appointment about 1.5 hours prior to arriving and was greeted by someone as I signed in through the self check in tablet. I was immediately assisted by Lydia. Lydia immediately put me at ease. She has over 30 years of experience and it shows. Her natural way of conversing while keeping you comfortable should be studied! She is very knowledgeable, loving, and friendly. I will surely come back, if just to see her. I'm very happy with my brows as well.

Leslie is amazing! Very professional and skilled waxing technician. Moved to Virginia and still…read moretravel to dc specifically for her when I can.

I was going to this salon last year and had a great person but they left in November. I went back…read moretwice since then and both times, my eyebrows weren't done really well but I could still fix it. I just went today and my eyebrows now look like tadpoles. I was crying when she finished and left crying. I don't know how the other locations are but I won't be going there again. It's unfortunate because the girls seem really nice, but I'm so upset and I'm not usually someone who gets upset. It's taken me years to grow the front of my eyebrows and now it's going to take several months at least

Service went well, the wax wasn't too hot and pretty efficient too. Will definitely be a returning…read morecustomer.

As a member of the Vida gym, I receive a discount at the Aura Spa on Tuesdays. Thus, despite not…read morenormally getting a massage unless I'm on vacation, I decided to give them a go here. The price for a 60 minute massage is very fair for being right in the city, $130 before the discount, $110 with it (before gratuity). I have not tried any other services. Since I am a member of the gym, I knew it was located in the gym along with the hair salon and was not surprised by the entrance procedure. Rather, I was incredibly impressed by the tranquil environment they managed to create within the busy gym. Once you enter the space, there's dim mood lighting, relaxing music, water, and a separate bathroom. You wouldn't even know you're in the gym. I received a massage form one masseuse, thought it was good, and so I went back for a second with the same individual. The second time, I was deeply unimpressed. The whole experience was much more wholistic and caressing than a pressure-based massage--even after I requested more pressure. It didn't even feel like I had had a massage afterwards. So for my third session, I decided to try someone different: Ronnie. And Ronnie was amazing. He incorporated so many different techniques, including stretching, and threw in some extras like heat and aroma, even going a little over time. I would definitely book Ronnie again. It is a shame that there's no way to tell on the app (that I could see) what type of massage each masseuse specializes in, so you could select one who matches your preferences. My experiences with each masseuse were so different, and it seems a little silly that I would need to try them all before finding my favorite.

Right off the bat, I will say that the location was not ideal as I wanted to relax on a nice Friday…read moreafternoon. The spa is located inside of a gym and you must walk through the gym lobby to reach the spa. The spa advertises a sauna and steam room, however it's separate from the spa area and is located somewhere in the gym area. I opted out (though it was free) because I just didn't feel comfortable walking through the gym area in a robe. There is also some sort of service elevator in the spa area just next to the spa front desk; there was so much ruckus and commotion coming from that area that it was hard to embrace the serenity of the waiting area. The waiting area played some relaxing music and had some ambient lighting. They also provided light refreshments such as infused water and hot tea. I came with a few friends (4 of us including myself) as we were celebrating a birthday. The spa staff was so kind to open a bottle of complimentary champagne and provide fresh strawberries for us in the waiting area as well. My friend called the spa a week prior to book our services and we were split into different appointments times- two people receiving massages during one hour and one person receiving a facial, then the next hour two people getting massages. Because the rooms are directly accessible to the waiting area, you can pretty much hear everything so I heard my friends through the door. Toey was my masseur and she was phenomenal (easily a 10/10). She asked me at the beginning where my problem areas were and where she should focus, and I had her focus on my neck and shoulders as I hold all of my tension there. I requested an hour long Swedish with medium pressure. I was provided complimentary aromatherapy oil in the massage so that was a very nice touch. She massaged my scalp too which was sooo needed. From my head to my toes, she covered it. I felt so much relief at the end of my massage especially because she made sure she spent enough time on my problem area. Absolutely great massage. The gentleman who works the front desk (I think his name was John but I can't remember, sorry!!) was also so kind. He was the one who brought out the refreshments and was periodically checking on me while I was waiting for my service. While the location is not ideal, the service was wonderful. I was pleased with my experience here. The only reason for my 4 stars is only because of the location. Tip: if you have long hair, don't forget to bring a hair tie!

I am way overdue on sharing how much I love this place! Having an Indian mother, I *have* to have…read moremy eyebrows done well or I will never hear the end of it... and Dupont Threading is My Mom Approved! I've gotten full face threading done at both the 18th Street and Pennsylvania Ave locations and had great experiences at both. I've also gotten my lashes lifted at the Pennsylvania Ave location and was so pleased with them that I trusted them to give my mom her first lash lift; she was in LOVE with the results and felt so comfortable with the entire experience (despite generally feeling a bit nervous about trying new things like that) because the tech was so communicative and created such a comfortable environment. I particularly love Natasha Auntie (18th Street location), but I've had a great experience with everyone who has done my eyebrows and am so grateful to them for always helping me look and feel great!

Vina did an AMAZING job! Quick, flawless service. I will definitely be back - thank you!read more

I visited for a gel manicure after finding the salon on Yelp. Unfortunately, the experience fell…read moreshort of my expectations. The nail technician (male) who worked on my naturally healthy nails did a poor job. The process took much longer than necessary, and without my request, he applied gel builder, which I didn't want or need. Typically, my gel manicures last at least three weeks without any issues at all, but this one barely made it a week before breaking and chipping. The finish was also noticeably bumpy, far from the smooth, polished look I expect from a professional manicure. I've attached photos to show the subpar results. While the ambiance and staff friendliness were highlights, the quality of the gel manicure itself was a huge letdown.

This salon is huge and has excellent service. I went for a walk in with limited time and they were…read moreexcellent at taking me immediately and sticking to my specific timeframe. I absolutely would go back as it's very convenient to my office!

Rude receptionist. I was told to hurry up as I was responding to an urgent text message which would…read morehave taken me 20 seconds.

I love Shobha! I've been going for a few years now and I cannot recommend this place enough…read more Michelle is the best! She is always very caring and makes sure that you're comfortable with your experience.

Found my new DC waxer! I have had a range of experience in DC, and Jazmin is by far the best. She…read moreis extremely thorough and really personable, so what can sometimes be awkward is extremely comfortable. She is an independent waxer and her studio is behind a row of houses. Not terribly hard to find but just keep that in mind when booking -- you may have to poke around a little. She does send directions prior to the appointment, too. She has early appointments, so it's convenient for different schedules. I think her price is one of the best I've seen for the area and is top quality.

Jazmin is the best in DC offering different waxing and facial services. Her booking site is super…read moreeasy to use and it sends out reminders. There's plenty of parking by the shop. My appointment has always started and ended on time and Jazmin is really good at ensuring that you leave satisfied. Summer time is right around the corner, check her out if you're in the DC area and support a small women owned business!

It was amazing!! I'll definitely be coming back and will be a regular! Thanks so much. This is the…read morebest my brows have looked in a while. They are even, full, and shaped perfectly. My brow tech, Destiny, did an incredible job and even gave me great advice on how to make my brows fuller while she was servicing me. The salon was clean, welcoming, and professional. I left feeling confident and couldn't be happier with the results. Highly recommend!

Not only do I enjoy getting a wax at this location, I also appreciate the level…read moreof customer service the front office team provides. I ended up sending an Instacart delivery to the studio due to a scheduling conflict with my roommate and Naija at the desk gladly took care of my kind request to accept said delivery since I was getting waxed. The team really went above and beyond to make sure my service was not interrupted. I left smooth and far from stressed.