We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.

Booking was very easy and there is variable pricing depending on when you take the bus. This was a…read morevery affordable commute getting from Whistler to YVR airport. The one issue was boarding - I only saw one bus on the schedule and thought it would be the only bus leaving Whistler - there were two buses and we boarded the wrong one. Fortunately we arrived early and the driver made an announcement to take a different bus to the airport. I was surprised he did not say anything when he scanned our tickets. It would have been a perfect experience if we didn't have to disembark and remove our bags for a different bus. There are a couple of additional stops along the way and the bus was not crowded getting to the airport. The bus ride was smooth and clean. As for recommendations getting from the airport to Whistler - I would recommend it only if you know the drop off location and how far you have to carry your bags to your hotel and you don't mind the extra stops from the airport to Whistler. A two hour Uber with an almost exact drop-off versus a potentially three hour bus ride - it gave us time to check-in, find a restaurant for dinner and enjoy the Fire and Ice show at the mountain on Sunday (which was not a planned).

Worst experience ever. I trusted Skylynx twice, and both times my bus was delayed. The second time,…read moredeparting from Vancouver, I received a delay notification after the scheduled departure time (8:00 a.m.), while other passengers received the email earlier. That kind of inconsistent communication is unacceptable. Customer service was unreliable, and there was no proper follow-up or accountability. When delays happen 2 out of 2 times, it's clear this company is not trustworthy. I will not be using this service again and do not recommend it to anyone who values reliability and clear communication.

My wife and I hired Queen City Taxi 86 at about 2pm on Tuesday 12August, 2025 from YVR to Ladner,…read moreBC. The drive was pleasant but I had difficulty at our destination paying with a credit card because one had been compromised and I had to use another. He complained I was wasting his time. He did not offer to help us take our luggage out of his trunk leaving it to my wife; we are Seniors at 82 years. He was clearly upset, had no patience or respect for older passengers. He did not say any polite goodbye or thank you. We will be careful not to use Queen City Taxi again if we can avoid it.

Today I took a Taxi ( Queen City # Q46) from Vancouver Airport to my house. As there is fixed…read moreprices the driver confirmed the price of 27 dollars. I said no problem. We got to my house and he changed the price to 31 dollars. When I questioned him he got defensive, calling me a stupid idiot and threatened to call the police even though he was the one agitated. I ended up paying the 31 dollars (no tip of course) and then he says to me "you people are stupid) likely referring to my skin colour. I ended up videoing the driver for my safety which escalated him more. I knew there was something wrong with this driver when he ran a 3 second red light during the trip home. Do not use this company. I will be reporting him for his dangerous, racist and aggressive behaviour

I'm surprised how many negative reviews Quick Shuttle received on yelp. My first experience with…read moreQuick Shuttle was the most pleasant and smooth experience with a coach bus crossing the border to the states i've ever had. My friend and I used them in December to go from Vancouver to Seattle. The meeting place was across waterfront center in Vancouver but the bus didn't show up at 8:40am when the bus was scheduled to come. Instead the driver himself came over and escorted us to the bus where he parked it half a block away. He came over exactly at 8:40am as scheduled. As for the bus itself, the bus had things you'd typically see on coach busses. USB ports and wall outlets for charging things and reading lights. The seats were very comfortable with ample leg room. They were comfy as they were leather seats. You can easily recline the seats for sleeping. Nobody was behind my seat so I reclined a bit as I took a nap on the smooth bus ride. At least, smooth as you can get on a bus on the road which was a little bumpy at times. I like how the seats were not assigned and you don't have to pay extra just to sit near the front (im looking at you flixbus!) Our driver was great. I want to give a shout out to Samuel L., who was our driver for our trip. Super nice and approachable driver. He laid out the bus rules in a friendly manner and helped out as much as he could regarding the US declaration forms. On the morning the bus trip to Seattle was scheduled, I received a text message from Samuel thanking me for choosing quick shuttle and he introduced himself. He also said to bring a jacket in case the AC is too cold. We were given a tracking link to track the bus. After the bus left, we received another text message thanking us for coming and being great passengers. Samuel left his phone number and invited us to give him any feedback or any questions we may have via text. He's pretty talented as he spoke multiple languages, with english, french, spanish, and a european language i can't quite pinpoint. He was cracking a couple jokes here and there which made some of the passengers chuckle. They were mostly dad jokes lol. He even asked random people that with suitcases on the street near the bus if they were going to board to go seattle as a joke i think, haha. Samuel went above and beyond by providing US declaration forms in many different languages like Chinese and Vietnamese and was easily approachable if we needed any questions (sometimes the drivers only provide english forms) He was pretty efficient in getting the suitcases unloaded and reloaded at the border. He warned us multiple times that the US border is very strict on claiming foods and asked each passenger if they brought any food. He reminded passengers a couple times that the bus is a quiet bus and to only talk at the back part of the bus which i appreciate. Getting on the bus was smooth. You didn't need to present anything. The only thing needed to get on the bus was to verbally confirm your name and last four digits of your phone number. Samuel did a role call for all the passengers. When one passenger was almost late for the bus, he didn't just leave. He personally called the passenger to come aboard to see where he was. I wanted to tip him some cash for being a great driver but he did not accept it and said that my presence as being a pleasant passengers was enough. (He's so darn genuine!) If some passengers didn't bring a pen to fill out a declaration form, he provided a couple of pens for us to borrow. He even offered cookies and candy as a token of his appreciation for choosing quick shuttle. The bus arrived on time and made it to our destination on time, and I felt safe the entire time because our driver didn't speed and drove like a normal, sane person. I highly recommend quick shuttle at least for the trip from vancouver to seattle. If you get samuel as your driver, you're in great hands! If you don't believe me, look at the dozens of positive google reviews on quick shuttle mentioning Samuel lol. 5 huge stars out of 5 for Quick shuttle. I'd give it 6 stars if i could! Edit: I went on quick shuttle again a few days later and it was a much more standard bus ride (no free treats, text messages, or very friendly driver) but I still had a good experience on the trip to Seattle.

Unprofessional driver got nervous, verbal threatened to passenger, requested to leave the bus with…read moreno reason, false police call Arrived late by 20 minutes, Wi-Fi advertised, the actual speed is 0.01

I could not be any happier with the service we received from Griffin Transportation this past…read moreweekend. They were hired as our drivers for our wedding, and I wasn't sure what to expect - but this is easily the smoothest part of the whole wedding process. Not only were the drivers perfectly on time (ie 5 minutes early) but when we ended up being over an hour late leaving, the drivers were both super accommodating and friendly, the cars were very clean and comfortable, and (very smartly well stocked with water). I feel bad for the driver of the boys vehicle, KB who had to put up with a bit of drunken groomsmen shenanigans including harmonicas, but he tolerated it like a champ! I want to give a special shout out to the driver of the girls vehicle - Tomi. He was so courteous and willing to do whatever he could to help make out experience as calm as possible - including pulling up further to make sure I didn't have to walk as far in my wedding dress! He also picked me and my new husband up at the end of our night to drive us back home - and again he was super patient with us and even went out of his way to make sure he was driving us as close to our front door as possible. I have nothing but positive things to say about the whole experience from start to finish. If you need a transportation company that is reliable and provides truly excellent service, Griffin is your way to go!

We used them for our wedding and all my dealing with this company were outstanding…read more This just isn't a limo company, they are a chauffeured transportation service and have a huge fleet of vehicles to match your needs. What I liked best about them other than their top of the line customer service was their pricing model. I loved that I could simply book one way trips to and from the venue for the wedding party and I didn't have to book a minimum time block of two hours or more like some other companies. The drivers were friendly, helpful and willing to indulge us with our somewhat silly requests. I would recommend them to anyone and everyone I know.

A great service - it's nice knowing I can get right from Abbotsford to the Skytrain station at such…read morean affordable rate. They're clean and reliable busses.

Made a reservation with Reliable Bus from Abbotsford Airport to Vancouver after a Google search…read more Not a lot of flights here and our flight from Toronto landed at 9:20 as scheduled. The bus is scheduled to pick up here at 10:30. Not a good plan. I can understand that you want to leave room for flight delays but they don't happen often. Seven of us waited in the scorching sun for more than an hour. The airport was emptied and we still waited. They should really think about examining their schedules. The ride was fine and efficient. You can do better finding another shuttle/bus/taxi into Vancouver so keep searching.

Made our reservation long distance for pickup at Vancouver airport to a downtown hotel. We had…read moreseveral phone calls with Peter due to changed flights, delayed flights and long lines in customs. Peter was easy to reach, very pleasant and just rolled with the punches. On the way to the hotel, he took the time to give us some tips for sightseeing and explained highlights along our route. The SUV we requested was new and very clean. He drove carefully and we were very comfortable. Price was all-inclusive and competitive. We would definitely call Intralink again.

From the owner: Luxury limousine service with professional, timely chauffeurs. Airport transportation, special…read moreoccasion transportation, hourly as-directed transportation, and more. We are Vancouver's Premier Black Car Service Company. Our service are includes Vancouver and its surrounding suburbs 24/7. No matter what sort of service you require, we will make sure you arrive in Luxury, Style and On Time! Our fleet consists of the Newest and Cleanest Sedans, SUV's, Limos and Buses in the Vancouver Area.

Great experience with Signature Black Car & Chauffeur for airport transportation! The shuttle to…read moreYVR Vancouver Airport was prompt, comfortable and the driver was very professional. Highly recommend for reliable and luxury airport transfers!

From the owner: Signature Black Car & Chauffeur Service is your trusted partner for luxury transportation in…read moreVancouver and beyond. From seamless airport pickups and cruise ship transfers to scenic drives to Whistler and cross-border trips to Seattle, we cater to your every travel need with precision and style. Our fleet of premium vehicles, including Cadillac Escalades and Mercedes-Benz sedans, offers unmatched comfort and elegance. Whether you're traveling for business or leisure, our professional chauffeurs ensure a punctual, hassle-free experience every time. Specializing in airport and cruise ship transfers, we provide flight tracking, personalized meet-and-greet services, and smooth luggage handling. When you choose us, you’re not just booking a ride—you’re choosing a first-class travel experience designed around your schedule. Discover the difference of tailored luxury with Signature Black Car & Chauffeur Service.

Not recommended, poor service, no show, not willing to give refund…read more We are a group of 12 seniors from HK, USA and Canada joining Alaska Cruise (5-12/6).On 6/6 my friend shirley booked with Robert of vancouver minibus by phone for airport transfer by van from cruise terminal at 9:15am 12/6. Robert needed credit card prepayment of each cad 17.5 to confirm the reservation. We were instructed to call him again to get the driver's phone no. when we were ready to board at ground transportation. We did so even earlier than 9;15 and there was James on the phone. He didn't tell us exactly how to meet the driver or attendant. Several calls were made for clarification of meeting point and he hung up the calls many times without telling us driver's phone no or where to meet. Even the lady staff of Bay C Shuttle offered help to talk to James on phone, still he didn't directly response, again he hung up. Since our flight were at 12 noon, Shirley called again to cancel it by 10am. James quickly hung up the phone. 3 days later, we called again to ask for refund of cad 210 because of no show. The guy on phone replied that " I remembered the case and you people did not understand english and did not follow my instruction " Then hung up immediately. When I wanted to talk more ,was being switched to answering machine. Then email asking refund was sent to company 2 email address, still no reply. How can such poor practice can be happened in a so high reputation of tourist city ? Blame customer for fault !!!

By far the worst customer service I have ever experienced. Talked over me, was rude, yelled at me…read moreand eventually hung up on me. All because I was taking too long asking for clarification as none of my questions were being answered properly. Absolutely deplorable, steer far clear of this company.

The drivers are friendly, when you can get a cab, but if they think it might be a trip worth less…read morethan $10, they refuse to pick you up. Don't ever tell them your destination when you book it, unless it is a good, long trip. Unfortunately they have a monopoly in Burnaby. A better bet is to get an Uber.

Horrible service, inadequate drivers with inadequate experience. I got dropped off at the wrong…read morehotel as I am not from Vancouver I did not know. called the company and they were going to make me pay to get to the right location. Prior to being dropped off I asked my driver if he needed the address as well. Within 5 mins of being dropped off at the wrong hotel I called the company to give them a chance to resolve the issue and get me to the right destination without a fee and they said they wouldn't and I would have to pay for their faults. Will not be using the company again.