They were very helpful in us buying everything we needed for our bbq Island and gave us a great deal on everything. Definitely call them after you make your selection online and see what they can do since they beat the price online. They delivered on time and were very nice read more

Just purchased a set of outdoor BBQ equipment from BBQ outlets. Sunny communicated fairly well, and delivered the products as promised. Will recommend to others! read more

Placed order on March 1. Today is March 25 and this item hasn't shipped and the company doesn't respond to emails. They say they are a family owned business but no one from the family must work there. read more

Buyer Beware I purchased 3 islands from this company and had them installed in Oct. 2022. The granite on the Islands started to fall off in January of this year. Just fell into pieces. It appears it was never properly installed. We contacted the original installer and he would not return since he said the company had never paid him. We called BBQ outlet numerous times with no return calls or responses. We went to the outlet and was informed that they were looking for someone to fix it and would return or call and this never happened.We returned again and they said the owner was out and would call - never happened. Last time we were given an email to contact them and still no response. This has been going on since January with numerous calls. They are a company I would never use or recommend. read more

These guys are clueless. I asked for a qoute for my bbq grilles. Never got back to me and when I did call to ask they had no idea who I was. The son doesn't know anything. He had to call his father in to help. It was just for grilles and burner covers. read more

We love our new BBQ, fire pit and bench! Sunny was great to work with and helped shape our vision into reality. We received an amazing price considering the high quality work. We love our new entertainment area! Highly, highly recommend Sunny and BBQ Outlet! read more

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Requested quote from them on monthly service. We moved forward to approve the quote and commence service. They, then, rescinded the quote and offer of service. Very unprofessional. We wasted hours working with them only to have them back out. read more

We're right in the middle of BBQ season - and it's high time I give a big shout out to Sunny at BBQ Outlet. They have high end grills, equipment and accessories. They feature Fire Magic, Twin Eagles and Blaze Grills. I researched them all; these are top quality units that will not disappoint. I have a FireMagic grill, and I have cooked on three friends Twin Eagles grills. A few years ago I ordered my Evo Grill from them, and recently a Blaze Kamado with several drawer and door combinations. Everything has performed exceptionally. The quality is there - so let's cover price and service. I researched many Kamado's and made several trips to take a look before purchasing. When it came to the Blaze I called Sunny, he didn't have one at the Orange location, but he had one delivered the next day from their Corona location for me to look at. He has been extremely accommodating regarding getting the accessories and handle styles I requested. Delivery has been on time and items were brought all the way to the back yard with a smile. Sunny keeps records of your purchases and can help you coordinate items - in addition he see what you've spent there and genuinely appreciates your business. Price - I bring the best price I can find on the internet and Sunny always meets or beats it. Never a problem. In fact, on a few items he even threw in a few discounts on accessories that were outstanding. I've built my own islands - so I don't have any experience there, but I have purchased some fire pit glass the was as good a deal as anywhere. This is there smaller location - not a lot of showroom space, also he doesn't have a lot of smoker items if that's where your interests lie. Sunny is also a big supporter of Yelp, he's had check in and voucher deals over the years - I like patronizing a place that values Yelpers! As many other reviewer's have said - he's very positive and one of the nicest guys in the business. I am happy to write this well deserved review for Sunny and the BBQ outlet - It's my go to place - Quality, price and service - as good as it gets in all three areas! read more

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I am so excited to be able to have my dream outdoor kitchen built and ready for the summer. I was able to get all of my appliances from BBQ Outlet as well as have them build and supply the frame needed for the build out. Sunny is very friendly and was helpful throughout the process and answered all of my many questions. Thank you BBQ Outlet for making my dreams come true! read more

BBQ Outlets - Outdoor Kitchen - Appliances Near Me - Orange, California

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Sunny helped me out just over a year ago on a fire pit burner I found online. I had my brother in law pick it up and was easily installed. A month ago I called on Sunny again to equip our new outdoor kitchen. I let him know what I was looking for via internet links and he beat the price by a wide margin with high quality appliances and free delivery. Thank you again for the great service. Steve H. read more

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I went here in interest of what kind of BBQ grills they have as an option and what they offer as I like things to be visual. It's on that right hand plaza next to an Italian restaurant. The owner here as I hear many reference as Sunny is knowledgeable and provided an answer to my questions. As I looked around I witnessed him helping out a lady who came in interest. She was to the point type of person and came off abrasive but Sunny was gentle and kind offering solutions and options with no intent to rush her interest in making a decision to purchase. I heard him provide realistic time frame on the product of her interest. Considering His main warehouse is in Corona, CA as the shop here has a variety of BBQ brands and options. I did hear Sunny say that He carried over 20 brands so if your looking for a BBQ Grill or even a customized outdoor setup for your home I experienced the option to customize to the specs that would fit my idea of space. Thank you for your help and knowing you remain the same with other customers helps me make a comfortable decision on who to go with. Staff here we're accommodating offering water as it was a warm and humid day. Tim Kennan was knowledgeable in what to expect during the whole process of installation. Kyle was extremely helpful in providing additional details of other products I had questions for when Sunny allowed me to look around and the customer walked in. Luke who put together the specs, and what it could look like was open to hearing and tailoring to customize the way I would like my outdoor kitchen to appear. Can't wait to celebrate once I get my new BBQ Grill! Thank you BBQ Outlets I will surely refer you to others. read more

BBQ Outlets - Free shipping seriously?!! Price match how awesome. - Appliances Near Me - Orange, California

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I went to both locations Orange and corona. Customer satisfaction is what they strive for. I met Sunny at the Orange location and he was very knowledgeable and helpful in picking out my outdoor kitchen set up. I am happy to say that we purchased all of our outdoor kitchen appliances and extras from the Orange location. If you are thinking of purchasing or upgrading your current BBQ/outdoor kitchen go see my man Sunny. He will steer you in the right direction and with very competitive pricing. I'll be back for our outdoor patio furniture. read more

Sunny Singh was very helpful throughout our process. He was patient while we viewed the full spectrum of equipment, from entry level to the best stuff. He helped us put together a package with emphasis on quality where it counted (the grill and burners) and efficiency elsewhere (drawers, etc.). We ended up purchasing all of our equipment (grill, burner, drawers, refrigerator) from him and he worked with us on deliveries and accommodating our construction schedule. read more

BBQ Outlets - New BBQ equipment from BBQ Outlet - Appliances Near Me - Orange, California

Had two custom bbq islands built & installed from BBQ Outlet. Although the price increased by $6k by going with natural stone we are very satisfied with the end product. Sunny was responsive and accommodating to my changes & Cesar the bbq builder & installer was very professional & takes pride in his work. We love our outdoor kitchen! read more

BBQ Outlets - Night view - Appliances Near Me - Orange, California

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Tim Kennan was very helpful throughout the whole process of my bbq project. Tim explained everything I needed to know about my outdoor kitchen and helped me design my layout. He was very helpful with giving my wife and I suggestions on colors for stucco and counter top. Tim came down to my house to take measurements and make sure the design of the outdoor kitchen will fit in my backyard where I planned to have it. I highly recommend Tim to help you customize your outdoor kitchen. read more

Terrible customer support. Sunny does not return calls or emails. If they don't have something in stock...do not order it. He will charge you up front and it's like pulling teeth to get updates on your order. Two FireMagic items ordered April 16...it's August 1st...still haven't received the items from Sunny. Went to firemagicstore.com...they had the items in stock...received them in a week. read more

If I could give a zero I would!!! We ordered a BBQ Feb 17, 2022. We were told it would take 8-10 weeks to arrive. We called today to find out the status. We were told the order was never placed with the manufacturer even though I paid over $2500 back in February. Poor communicators, they take no responsibility for their failure. Extremely poor customer service. No empathy, no concern with messing us around. They said they would call us back and we had to hound them. So ridiculous !!! Don't honor them with your business. They suck! read more

Tim Kennan has been fantastic through every step of the process so far. I would highly recommend the store and Tim both for all your outdoor cooking and dining area needs. read more

**update** well I wish I could report back and say after my heated review, bbq outlet and myself have gotten together to solve a seemingly simple problem together, and that cooler heads have prevailed.......but I can't. After listening to sunny tell me I asked for this, and Kyle tell me he thought I needed it by my mom's birthday party..... I got upset! I asked when is my mother's party......couldn't answer. Talk about manipulation and disrespect. UHG! At least they finally shipped SOMETHING! They assured me that I was only missing 2 things and I was given a schedule as to when to expect these products. I asked to go over order before shipment with me to avoid confusion 4x. Not interested, they got it! ....... So sunny, who came out of hiding FINALLY after a month, sends me a bill of lading. Guess what, THERE WERE 3 MORE THING MISSING TOTALING 5 ITEMS! And that's not including the $1700 fridge/trim kit that I didn't get and haven't been refunded for. WTH! So I responded to sunny via email on 4/1 within 2 minutes asking him if these items were actually missing or he just forgot to include in email, continuing to give them benefit of doubt. To this day 4/3 sunny has yet to respond. Sunnys dishonesty and disrespect for his customers has become legendary at this point. I feel like nothing more needs to be said on this review, the evidence is a mile high to avoid, and still there is no end in sight for my family. I promise if ANYTHING positive happens I will report back, but continuing to hope for rational thinking prevailing at bbq outlet is what is leading to my constantly being disappointed. Scorched earth from this moment forward. Send in the lawyers, because God knows I tried. read more

Sunny the owner was a great help. Friendly and had the products I needed at a great price. Highly recommended.

Sunny was helpful and seeking to find ways to help me out with my purchase of some very nice bbq equipments. I would but from him again.

I want to thank Sunny for building our BBQ island and Fire Pit. We honestly love what he did for us. Sunny built 2 BBQ's on the island, one is the American BBQ and the other one is the Armenian BBQ. He did an amazing job designing the BBQ island and fire pit. He has great customer service skills and you can tell that he loves what he does. He will also give you a 3D picture before he starts building the BBQ's for you. Thank you Sunny again. I highly recommend Sunny for building our BBQ's read more

I highly recommend everyone to visit and check with Sunny at BBQ Outlet then shop around. Sunny at BBQ Outlet has a very good customer service and very good prices on BBQ islands and out door appliances. I was thinking of getting BBQ island for my back yard and I called many places and got many quotas, Sunny offered me the best price and the best service, he promised me 3 weeks but finished the project within 2 weeks. Once again as a customer of BBQ Outlet I highly recommend to give Sunny at BBQ Outlet a shot. I'm posting some picture for everyone to see great job Sunny did. I bout my BBQ island, all the appliances, chairs and fire pit from them. read more

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bought a $5000 bbq from them but they never delivered the ceramic briquettes as promised... i called many times and he said they are waiting for them... he could have ordered some from Amazon for $40. it has now been months and months. read more

Sunny was very helpful in assisting us with picking out our grill, fridge and sink for our outdoor kitchen. However, after we made our deposit, the communication was very poor. I emailed and called several times trying to get the dimensions for the items so our contractor could build to fit. Once they delivered the items, the dimensions they sent for the access panel were incorrect and they said they had sent us the wrong access panel. We were then told that it would be delivered the next day because they had to pick it up from another warehouse. They did not bring the door or call. When we called to follow up and also ask about the free grill cover we were promised with our order, the staff quickly git off the phone and we have not heard back since. We will not be shopping there for the additional items we need for the backyard. read more

Great price, great service. My second BBQ island equipment from this place. Sunny is a very reasonable man.

Thankfully we received a full refund but only after we waited two days beyond the 4-5 business days we were initially told we'd have to wait, and a phone call to the business to remind them to process our refund. Just glad this has been handled to conclusion. Thanks to Barbeques Galore in Tustin we've been enjoying our new Fire Magic bbq that arrived 3 days after we ordered it! read more

We had our bbq island made by bbq outlet and the experience was exceptional from beginning to end. Ash was super helpful from the very beginning in helping us design our island. He was always available to answer any questions and make changes to the design, and as most people do, even after shopping around and finding a lower price, he was able to price match and even offer us better items than we would have received. They were in contact with us through the Entire process and once the island was delivered the guys who set it up and finished the tile work were professional and did a great job. We are very happy with the final product and glad we went with bbq outlet! read more

BBQ Outlets - Appliances Near Me - Orange, California

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I bought a grill from Amazon and it showed up damaged, and I needed to immediately find the exact model from a local store to complete my patio project in time to host a big party. The BBQ Outlet not only had the grill that I needed in-stock, but it was the same price as Amazon, and since this store always uses pallets during shipping, the grill was in perfect condition. So, do you want to get a nice grill in-stock today for the same price as Amazon or would you rather wait a few days and roll the dice on whether UPS/FedEx will mishandle your shipment, and then have to deal with the hassle of returning and replacing it? Having been down both roads, I'd much rather buy from a local shop like this. Good selection of high quality products that are in-stock, and Sunny might be one of the nicest guys you'll ever meet. He wasn't pushy at all as he offered suggestions and options to make sure that I would be satisfied with my purchase. I only wish there were more stores like this! read more

AWFUL. HORRIBLE. Do not shop here. The owner, Sammy, uses false advertising and "bait and switch" tactics to get a sale, and once his fraud is discovered, he talks over you and argues that the "contract" prevents a return but the contract is not given to to you or even shown to you as a contract before then. (I was asked to sign it as a credit card authorization). A bad deceptive business and I anticipate we will end up in court over this fraud and deception. He promised me next day delivery when he knew he did not have it in stock and had to order it, just to get my money. Bill Baker read more

Was looking for a replacement BBQ for a very old unit in an old brick built in for my backyard. Multiple places looked at what I had and their answer was a model that would require me to cut the brick and do modifications to what I had in place. Walked into BBQ Outlet, showed them a picture of what I had, in 30 seconds he told me exactly what brand this was and what model would fit in there exactly. Said he had one in stock, they would deliver and his price was way below any place on the internet I found (was busy googling it while he wrote up the order to confirm). Even delivering 30 miles away for Free. Extremely friendly. My only recommendation is do your research elsewhere and go here to buy. Only reason is this location is small and you won't be able to browse. However, I do understand their Corona location is more of a showroom. Definitely will be back when I need something else read more

Horrible customer service. The owner Sonny "Sammy" is very rude and is unable to build trusting relationships. After purchasing an AOG BBQ for my husband's birthday, they didn't deliver it on time for his party. Then, after it was delivered and hooked up, the BBQ wasn't working probably. It took six months and 3 home service calls for the BBQ to be repaired. Needless to say, we went the summer without a working BBQ. Not what you would expect from a $2,500.00 plus BBQ. Now a year and a few months later the BBQ is broken again (igniter and thermostat). Save your money and buy a cheap BBQ. We could have bought 10 cheap BBQs for the price we paid for for one BBQ that broke several times the first two months we had it. What made the broken BBQ experience even worse was dealing with the owner. He has no desire to please the customer. He only agreed to send someone to fix the BBQ when I told him we would contact our credit card company and have the charges reversed and we would gladly bring the BBQ back and leave it on his doorstep. Also, we purchased a table and chairs. When the table was delivered the pattern was different than the pattern on the chairs. The owner wanted to argue with me, telling me that is what I ordered. Who orders a different pattern on the chairs than on the table? Finally he delivered the correct chairs. Anyway, NEVER spend your money here. Save yourself the headache. read more

Great products , Great service and very helpful ! A one stop spot for all your bbqing equipment needs. We are very satisfied customers !

We have had great experiences working with BBQ Outlet on multiple occasions. They have always been very helpful & willing to provide good pricing on a nice selection. They can also build & install custom stainless steel built in frames. We got our Royal grill, drawers, doors & fridge for our home built-in BBQ & everything has worked great for over 4 years. As an Outdoor Living Contractor we have also used BBQ Outlet for multiple clients & they have always provided solid service. read more

Conveniently located off of the 55 freeway, BBQOUTLET offers a wide variety of premium grills, patio furniture, fireplaces, fire pits and other great backyard additions. They deal with a mass amount of contractors from all over California and the rest of the U.S. Search around all you want for other store fronts but when it comes down to it they also have the best prices by a landslide. Other stores will try and sell you on a particular grill that will make the salesman more money, BBQOUTLET won't. Their friendly staff will help point you in the direction that is best for your situation, not the the direction that benefits them. They really do try to help you get the backyard addition you want at a price you can afford! I highly suggest you swing on by and check it out. 5 STARS read more

Great service, price and a pleasure to work with. Sunny was great! Delivery driver Samy was professional. Totally recommend.

Sunny always takes very good care of me. I have been cleaning and servicing grills for the last 4-5 years and these guys always give me the best prices on parts and new grills. Highly recommended! read more

just bought my first kamado style gill today from them and the service was excellent! friendly staff, helpful, and really looking to help me with what i need. this place is definitely my go-to for any grill related needs. read more

Buyer beware! Stay away from this place! They are frauds! Bought the Darlee Elisabeth set they have advertised on their own website for $2099. We negotiated a discounted price of $1900 if we drive up from san diego ourselves and pick it up (vs the free shipping they advertise) and pay in cash. Sounds like a good deal, right? The first trip up to the store we are given the wrong table (a considerably cheaper table) and the burner we got was not only isn't a Darlee burner, it doesn't come close to fitting the table. We are given the run around trying to tell us we ordered a different set advertised on craigslist and the burner wasn't included in the set. Finally we are told it was an internal miscommunication and they will order the correct table. Second trip up to the store, we are given the correct table and are told by one store rep (Ruby) that the burner was in the box for the table. Luckily, my husband thought to check before leaving and there was no burner included. So he went in and complained and we are given another box with a burner that we are told is the correct burner for the table. We get home and start putting the table together and the burner is not a Darlee burner and doesn't fit the table. It's a generic, no name burner. So we call again and call the manufacturer, Darlee, at the same time since we suspect that BBQ outlet is defrauding their customers by switching out Darlee parts for cheaper parts and not informing the customer. Darlee confirmed the burner was supposed to be in the table box and also confirmed the burner we were given was not the Darlee burner for the table. Darlee communicated directly with Jim Cannon from BBQ outlet and I received an email back from Darlee stating that Jim said we did not get a Darlee burner because we did not order a Darlee burner and we wanted a cheaper price so we got a cheap burner. If we want a Darlee burner then we have to pay more money. We were scammed. We bought a Darlee SET that includes chairs, fire pit table and burner. We were never told that our Darlee set comes with a crappy generic burner that doesn't fit the table because we got a discounted price. We spent $80 in gas going back and forth twice, so we really didn't end up with much discount in the end anyway. Why would they sell a customer a set without the correct burner they need to use it? Using the wrong burner (and a cheap one) in a fire pit table is a fire hazard. These guys are criminals. Don't buy anything from here. Pay a little more money and get a genuine product from a respectable company. read more

I purchased (Dec 16th) a Big Green Egg for my husband for Christmas and explained to the salesperson (Sonny) that it was a gift and I wasn't positive that he wanted one. I "assumed" the return policy was on the receipt. It was not. On January 9th, I called the store and asked what the return policy was since I didn't see it on the receipt. Since it was a gift for Christmas most retailers will give you 15 days, if not 30. The salesperson I spoke to said it was 30. So my husband and I load it up (on the 9th, about 1 hr later) and take it back thinking they we are well within a reasonable time to return it. We arrive and talk to the salesperson and he calls the owner (Sonny). He tells us there will be a 30% restocking fee. WHAT? !!!! After some discussion, he then tells the salesperson to tell us he will give us store credit. I'm sorry but no thank you. We ask the salesperson where is the owner and find out he is at the gas station, at the end of the shopping center. So we walk down there to talk with him. Eventually, he agrees to gives us our money back in full with no restocking fee. In the end he did what was right (thank you!) but it didn't have to be so difficult. In our experience, Sonny was dishonest and has deceptive business practices. I'm very glad my husband was with me. read more