I've been going to Discount Tire for a few years now, their team is terrific!!!!! Great service,…read moreand trustworthy!!!! I Highly recommend!!!!!! Leslie

Came here because they told me they offer alignments. When I get there, I found out that isn't the…read morecase. Guy sells me a tire for $300 plus a warranty I never really wanted. Now I have to go thru the Bothell location tomorrow and spend another 2 hours. Instead of having any kind of real diagnostics, they guy literally spot checks my tire and says it could be suspension or alignment issues and to go to the bothell location. Total joke. The tire warranty that I bought was useless, and they are the ones the whole entire time (since 2000 & earlier) that have been inspecting and installing my tires and yet were still unable to diagnose the uneven treadwear. So attire that still should've been good had to be replaced.

Had two nails in tires they got me in same day and did a quick patch for a reasonable price. Great…read morecustomer service. Professional and reliable.

I brought my vehicle in for a flat tire. They said I needed a new tire "due to wear" even though…read morethe tires only have 5K miles on them. They also said that because the screw was so close to the sidewall they couldn't repair it. I went to the larger shop down the street, and they repaired it without any problems.

I have a confession to make. I am a Costco member and sort of reflexively think of buying things…read morethere. A few months ago I had a catastrophic flat tire and only managed to limp into a Shell station nearby. The kind person there filled up the tire and suggested that I go to Omar's tires on N 45th Street. $50 to repair a worthless tire. I should have gone to Les Schwab instead. They fix flat tires and their reputation is spotless. Plus prices are very reasonable, even free sometimes. Today I took my brother in law's car to the Ballard Les Schwab to have his brakes checked. An unusual rumbling noise was coming from one of the wheels. He doesn't speak English so I did the talking. They checked the brakes but didn't find any problem with the brakes and recommended I take it to the dealer to check the hybrid system and/or the roller bars. There was no attempt to sell me anything. Just a useful recommendation for what to do next. Thank you Tina at the front desk. Excellent help and personable customer service.

These people are absolutely amazing. My dad had a tire leak and took it in. Turns out it had come…read moreslightly off the rim. They fixed it for free. I noticed a bunch of brake dust appearing on my front wheels and took it in worried there might be an issue. The woman at the counter explained that it was probably nothing to worry about, but they would take a look (even though they had a completely full ot of cars waiting for service). Three hours later (as promised), they had done a full brake inspection complete with pad measurements and told me I didn't need any immediate work. Two different people, same results. Honest, fast service with no upsell. That kind of treatment is rare these days. I cannot recommend them enough, and will be using them in the future.

Took my 2020 911 S and my 2025 GT3 Touring here because my tires were wearing from the inside out,…read moreI had them put new tires on and did a 3 axis alignment, they did a great job! No more issues

I have an SUV that's lifted and equipped with oversized off-road tires with steel- reinforced…read moresidewalls on rims with a non-factory offset. In the past, various shops struggled to properly balance and align this car. Not so Tru-Line; they did a perfect job out the door. Perfect balance and alignment; as straight as an arrow. Highly recommended!

Bloody brilliant! I…read morefirst called numerous times with annoying questions, but got direct and fair answers right away!Pulled in with a flat tire right before closing, was able to order a new tire for installation the following day with true and fair pricing. The best part of all was Muhammed, who was not only friendly, speedy, and real with me, but one of the most kind and helpful human beings in the industry. In the cold, in the rain, and right before closing, he helped me change the spare at no extra cost and with a profound personability. I could not have higher praise.

Can't recommend this place enough! He patched a tire for us previously and did a fantastic job --…read moresuper fast and affordable. We had some trouble with a faulty air compressor at 7/11, and he filled them for us for free in five minutes. Our go-to spot for tire needs now and in the future!

Smooth service from start to finish -- they even got back during a holiday weekend -- and my car…read morehasn't felt and looked this good in years.

Fast, accurate quotes, excellent communication and service. Quickly replaced my alternator same…read moreday. Competitive quotes compared to other shops in the area. Recommend for car repair needs!

I had a slow leak, found a nail. I had been here before…read moreyears ago with a different car and got excellent service. Decided to try again. It was great. Work was completed quickly. Oh but wait! The problem was with the rear tire! Of course my wife didn't tell me that until after they finished the front tire. I had them change the oil also, since I was there. They were more than flexible.

I came in on a Sunday ( Mother's Day ) since they were the only place open and available to take me…read moreright away. The job was super fast and they kept me updated throughout the whole process. Hung was very quick and communicated very clearly!!!

I was headed out of town on a road trip. Prepped the car on a Saturday night, when I saw a screw in…read morethe back tire. Never good news in an All Wheel Drive -- might need to replace all four. It seems no tire places are open on Sunday -- except Pro Tires, which was. I apologize for not getting the name of the young man who helped me. I called, he said come on in. pulled out the screw, checked to see how far into the tread it reached. No puncture. Tires were good. He checked the air pressure and assured me all was well. 5 minutes, total confidence that my drive would be safe. Friendly, kind, and helpful. Next time I am in need of tires or repair, I will certainly be back.

Nice guys and quick work. I dropped off a set of wheels and tires to mount on them. The work was…read moredone in 30 minutes. Very happy.

This place has that feeling when you find someone that's really good at their craft and completely…read morehonest with fair pricing! Yep, all those things in one service center! Several people have been telling me to take my vehicles to Arrows for a while but I had a mechanic I trusted and you already know how hard that is to find!? Well, I finally decided to take one of my vehicles to them for a problem another shop wasn't able to fix and they did a wonderful job and were well below what the other shop quoted me. I immediately scheduled a service for another project vehicle and just like that, I've found my new repair shop for all my vehicles! The group at Arrows is amazing and have earned my business without any doubts!

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

I had a 9:00. I am writing this review at 9:48. There are 9 customers that also had appointments…read morestanding outside. The store looks closed. I mean no people. No lights. I called another location. The said "he is stuck in traffic." Only one person? Probably an hour late? And no one has heard from him. They made me late for work. I am definitely losing money standing here. But what can I do? My car needs tires. I had a blowout last night.

These guys at the Elliot location are the best. If you can…read moremake an appointment. They will get it done. They go above and beyond. Old school service.