This auto shop has the most accommodating and kind employees! They are friendly and very…read moreknowledgeable, going above and beyond to provide excellent customer service.

I stopped in to get an estimate for a "fender bender"... I was greeted as soon as I walked in and…read morethe staff was very helpful. The agent that assisted me was very thorough and explained what would need to be repaired/replaced. He was very efficient and provided an estimate in a very timely manner.

Honest, dependable and trustworthy. I have brought both mine and my son's car here and I am very…read moreimpressed with the staff and the work. They are my only mechanic now.

I took my FOrd F150 to them because my regular mechanic was taking vacation when my AC went out…read more They charged me a diagnostic fee to look at it and said there was a big problem with the entire system. They wanted to put dye in to check where the leak was and said it was leaking everywhere- had to replace all the hoses and may have to get a new compressor, etc. the estimated cost of repair to the AC working was $1800. They claimed to have put in several hours tracking down all the leaks. I told them I couldn't afford that and they would discount the hours to generate good will, etc. I think they charged me around $500 which included an oil change but did nothing for my AC other than an expensive diagnosis. When my regular mechanic came back from vacation he looked at it and said it was a minor problem he sees all the time. He replaced some seals and charged it up with Freon (it is still working) and told me there were no leaks in the hoses and compressor was fine) he charged me $186. So great to work with an honest mechanic! These guys are not honest and prey on people who trust them. Don't trust them and take your vehicle to another place for a second opinion. I think you'll find it doesn't have the problem they said and it will be much cheaper. I saved over $1600 by just saying no thanks.

Always great service and stays on schedule. Given I've never had them do a…read moreMajor repair but for the basics this place is convenient and consistently good

I trusted them until lately. The last time I took my jeep in. They mis diagnosed it,failed to…read moretighten a very important nut on my steering, and then charged me like $140 for one drill and $120 for another. I questioned it 3 times and never got a straight answer and never got reimbursed for it. The end result was over $3000 spent and it's still not drivable. And I was lucky I wasn't killed due to there lack of quality control . Do yourself a favor and take your vehicle to the shop down the street.

My first 6 star non-food review!!! Y'all. Seriously. So let me tell you a short story:…read more 2017 Yukon XL, myself, 1 manly husband, 2 filthy kids, 3 miniature donkeys, 1 goat, multiple chickens, 2 regular dogs, 1 prairie dog, 1 cat and a partridge in a pear tree. There are fragments of each of those listed, plus food particles, toys, farm grossness, the remnants of a 9 state road trip to the Smoky Mountains and one extremely dusty business trip to the hill country for a quick deer hunt. Ew. Sans a carpet cleaning because I have the WeatherTech mats and my car is only a few months old, clearly I needed the most expensive, most detailed, Big Daddy wash (whatever it's called, it was only around $120).......... Not only could I have licked my floor mats when I picked up my car from Star Hand but I could have licked my tires, fender wells and steering wheel. Would it have been weird? Yes. But I could have done it. My car was far cleaner than the day I purchased it off the car lot and to be honest cleaner than ANY car I've ever purchased off a car lot. They cleaned UNDER my WeatherTech mats and pulled up all my seat protectors, cleaned underneath them AND cleaned the seat protector. WHO DOES THAT?!?! ADDITIONALLY, they stayed after-hours in order for me to get there to pick up the car AND had a smile on their faces when I finally got there to get it. Bottom line: the best car detail I've ever seen or experienced. Some of the nicest people I've ever dealt with and the most affordable car detail I've ever gotten. WINS ALL AROUND!!! P.S. This place is totally worth traveling to in order to get the best car clean of your life. I'm recommending Star to my all my Woodlands and Brenham/Navasota people.

This is a locally owned shop. Nothing fancy here but the owner is friendly, knowledgeable and the…read morestaff did a great job on cleaning my SUV. It was a rough job b/c kids are hard on the SUV. $40 to clean the inside and out. Happy customer!

Great wash, great price and great free vacuum. I wish we had one of these in north Texas because…read morethey do it right.

Mark showed up on time and went right to work. He repaired three cracks on my wife's car (had all…read morethe right equipment) and tested the crack repairs to make sure they were fixed to his satisfaction. Mark was very professional and we will certainly use him again if we need him in the future.

I highly recommend Mark for any windshield repairs you need done! He showed up on time, was very…read moreprofessional, and did a great job. My small chip is practically invisible and you can't beat his price!

I came in and the registers were all busy and people were waiting all around. Edmundo Guerra,…read moresenior assistant manager asks me what I needed. I needed a spare wheel and tire for my daughter's car. Ed started searching right away and finds the product and price I expected, but I would have to pick it up because I only see my daughter on Sunday and could not let them check for fit. It turns out that it fit and turns front and back and that's what we needed. Thank you Ed and Discount Tire!

The bad: Been waiting 45 minutes to get my tires mounted. Practically no one there when I arrived…read more (3 people in waiting area) Had to special order some Hankook tires for my Ranger and had to pay up front and wait for them to come in. When I got the call I came in only to wait 45 minutes after being told they could get to me right away. The good: once they got it in the bay it was quick. Also able to remove my spare tire from rusted carrier and replace the spare. Very friendly and helpful. Please don't ask people to pay up front for tires they don't have.