I didn't have a great experience with bayside auto. Yes, they are a used car dealer, and with that, buyer beware. One man showed me a couple trucks before handing me off to another guy. He was friendly enough, but I could see that we were in for a long session of sales games. While on a test drive of the vehicle I purchased, he bragged about the stringent inspection all their cars went through at an offsite location by professionals. I was a little surprised, and impressed. The truck drove nice, and I was ready to do paperwork. I stressed that I'd like to get this over quickly, without all the games. He asked me what I wanted for trade, came back with a below book counter...on and on we went, haggling, or pretending to anyway. After a couple we agreed on a deal and he sent me to the finance guy. The finance guy was friendly, and I made him aware that I wanted no warranty that I'd have to pay for. He slipped in a $300 charge that I missed...but found a couple days later. I went back, got the charge refunded (haven't gotten a check yet). I also mentioned that my truck came without a gas cap. Remember the thorough inspection??? It turns out that my left taillight doesn't work, and it's not bulbs. Also, my tailgate doesn't open. There's also a broken plastic shield hanging down in the rear wheel well. Inspection? I don't think so. Overall, friendly, but I'm on my own for these repairs. Too bad, so sad... read more

Aweful place!! I reviewed comments here before and didn't believe! Bad mistake. we went there to see BMW 328 Convertible. the price was fair, and we called there twice to ask if car is ok, no accident, no scratches and working properly... we are coming from 1hour driver + traffic... and when arriving, the sales man coming slowly and arrogantly to see us, and starting by that by the way, the top does not open, it's broken! has been already for awhile! What!? convertible car and top is not working. And we called twice to ask all ok and working! they lied to get us drive there. Same time they offered almost all their other cars for us... Place which I'll never visit again, and I propose you to think twice as well before going there! Honestly! read more

I would give them zero stars if possible. This place sold me a lemon. I've now had to put $2000 in to a car that was supposed to be in great condition. When I first bought it, the next day the car wouldn't start. I should have taken it back but they said they would fix what was wrong. They did but then a month later the check engine light comes on and I take it to a shop and there are MULTIPLE THINGS wrong with it, including a cut gas line. I will never come back and never recommend. read more

This place provided top notch customer service, despite my arriving on an incredibly busy Sunday afternoon. If you wind up having to wait, they'll park you in their very comfortable break area with coffee, tv, and water. Martin was my salesman, and he couldn't have done a better job. He was extraordinarily patient dealing with my Italian mother over the phone (someone who isn't the easiest person to deal with on an ordinary day) and went out of his way to let me test drive everything I wanted to (and I test drove the car I wound up purchasing twice). He was very friendly and personable, I never felt like I was being pressured or lied to. They went out of their way to provide me with cross-comparisons of the carfax reports for the cars I was interested at other dealerships, versus theirs. After a few hours, I decided on a vehicle. By the time we were finished with everything it was almost time for them to close, and I had to return home with my current vehicle before I collected my new purchase. Martin went out of his way to show me exactly where the vehicle would be parked should I get back before closing, and ensure it's safety by pointing out all of the surrounding security cameras. Overall, this was the best used car dealership experience I've ever had. You get the feeling that they actually care about you and the quality of the cars they are providing, and you're not just another sale in the books for them. 10/10. Thanks, Martin! read more

Besides the car I was looking for was a little overpriced and has a certain amount of problems. Martin is a really good sales person to work with, although we didn't make the deal today, he is still very patient and polite through the entire process. To be honest, the cars in this dealership are in average quality, like most other dealers' along both sides of the highway. A good sales person is as hard as finding a right car. I'm glad that I was working with Martin today, he literally makes this place better. read more

I have had the same experience as most...honest reviews. I bought a 2004 chevy and was bullied and lied to. Found out the timing was shot after the check engine light came on, which happened the first time I drove over 50 mph. I would love to organise a sit in or protest. Maybe we could all meet up an park around this sketchy joint and hold signs warning anybody who is thinking of shopping there. read more

I went here to get a car, told me them my whole situation on the phone and they told me hands down they could get me in a car.. when I get there no one remembers talking to me on the phone and now they don't have anything for me because my credit is so bad, they eventually put me in a 2002 Chevy Cavalier, on my way home the car overheats and I have to pull over, I call them and tell me that I don't trust this car, so they gave me my money back and tell me to leave. WORST customer service I have ever experienced.. you can go across the street and they are much nicer and more willing to help when you are in a bind, plus they take care of things that happens to the cars and make it a stress free environment for you read more

I went into Bayside with a F250 diesel to trade with 105K miles on it and some brand new off road tires to sweeten the deal. I drove almost 2 hours to get there and was planning on getting a green F350 diesel with 175K miles on it. (We wanted a shorter bed and more towing capability). The difference in price per KBB was about $2,000. They had just gotten the F350 delivered from detailing as we were waiting and all the sales people crowded around us saying things like "oh wow, look at those new tires... those are like $1500 tires right there", and "wow, look how nice that cleaned up... that is like showroom quality right there". As the guy is saying this, I make it to the back of the truck which had 2 large (7+ inch) scratches down it, random wires hanging from the truck bed area, and came around the front passenger side to find a piece of the sheet metal torn off the front bumper. Regardless, we were still interested and took a test drive (which the shocks probably needed to be changed, and when we got back the hood wouldn't stay up for us to look into it). Again, this was just to tow our new travel trailer so we still went in to talk price. We spoke with Caz who's dad is the owner. Told him we will make a deal right then if he could get us around the $2K range that all of our research (printed and available) from KBB and NADA guides said we should be paying. After wasting a bunch of our time he sent in a manager (or maybe his dad) - who literally told us to "throw our research out the window" and that we were looking at a $4K difference. So after wasting the better part of a day we came home with nothing new. We decided to research how much they would have turned around and sold our truck for, and per the same research we had done earlier, they could have sold it for over $5K more than the trade in value and made a nice profit. F250 diesel to trade per KBB= $9,400 F250 diesel to sell by a dealer per KBB = $14,300 They offered us = $8,000 for our trade and had there F350 marked up. F350 diesel per KBB = $10,300 Their price = $11,999 And mind you, the truck wasn't in great shape as the pictures make you think. DO YOUR RESEARCH, and don't let them convince you to "throw it out the window". It's math people... facts. Sure do hope this doesn't cost them the $2K they wanted to rip us off on... =) read more

Terrible service unreliable overpriced . They dont honor their customer guarantee. If your looking for a reliable vehicle at a great price with great service . Baysideauto is not the place for u read more

Terrible place their financing department is a mess. They sold me a warranty that I couldn't use so I had to leave my jeep in the shop for an additional week while they got that figured out my jeep still isn't fixed. I was supposed to get a call back about two weeks ago never heard anything. Since then I have called three times left a call back number three times and havnt heard from them. I would stay as far away from this place as possible. I havnt been able to drive my vehicle 5 weeks because of a warranty they sold me. read more

I called bayside auto sales and asked about a specific vehicle they had in stock. I was told it was there and available and to come on down. So I packed up my 4 year old and drove the 45 minutes to their dealership in rush hour traffic. I told them it would take about an hour to get there because I live so far away. As soon as we arrived Brandon (The person I spoke to on the phone) came out to tell us they had sold the vehicle. Then he tried to sell me a different vehicle that was $6,000 more than the vehicle we originally wanted. Just completely disappointed with my experience here. read more

If you're planning on looking at a vehicle think twice before you make an appointment. Drove an hour and a half out to look at a vehicle this morning after scheduling an appointment the night prior, only to find out after I got there that they sold it. read more

Bought a dodge 1500 a few months ago. They said we could take it to our mechanic and have it looked at. Our mechanic looked at it and it needed a new engine, tranny rebuild, new rear breaks(whole breaks), all fluids replaced and flushed, and lots of other little things. Bayside said they would fix it but it's been 2 months and we still don't know when it will be out of the shop read more

Trying to trade my vehicle in.....5 days later after bringing it in, waiting for an answer, went thru 3 salesmen because the same one is never here, the car I had my eye on won't be it because who knows what was going on with their title on it?, txting hubby to see if this, that or the other car is a good choice, 2 hours later, getting burnt in the sun, not even offered water.......I think it's not meant to be. After being told to come on down, BAD experience. Someone definitely dropped the ball on that sale. Waste of my time, PERIOD! The bad thing is I felt like they didn't want my sale. Someone didn't finish thru and only bits n pieces was there. It was definitely not a good experience. If it was that hard, I could of saved my gas since I drove in from smokey point. read more

I pay $14000 for an 2005 Subaru outback, I feel I got screwed. They never showed me the price and maybe I shouldn't of bought, but I needed a car and have no credit. They were nice and fast. We went back 3 weeks later to at trucks for my husband on a cold rainy Sunday morning just after they opened. They were probably 15 guys moving cars, finely one greeted us. We asked to look at a truck. He said if we could get out go for it. So we left and we were leaving we passed our salesman, he looked past us not a smile a hi nothing. I sold the car and bought another else where. Don't go to bayside!! read more

Made this account just to warn others. Was talking to Pat to buy a used truck, talked back and forth for a while after looking at it once. I was told they wouldn't negotiate with me over the phone, so I made a special trip to buy the truck we'd been looking at. I took the car to our mechanic, and they quickly told us that the vehicle had been in a big accident and basically filled with junkyard parts and hadn't been fully repaired, despite having a clean Car Fax report. They even noted that it looked like things had been done to the car so that inexperienced car buyers wouldn't notice that there was an issue. When I brought the vehicle back, I asked Bayside if they knew anything about it and they very unconvincingly claimed that they knew nothing. If they did know about it, I am a little annoyed I had to dish out $60 for an inspection that could have been avoided, but I saved myself thousands. Fair warning/disclaimer: Bayside could have known nothing about this issue, but my money (literally) is betting that they did (they said they just took it to their mechanic). I highly recommend taking always taking your vehicle for a pre-purchase inspection, even with clean Car Fax. City Radiator around the block is a great place. Can't recommend them enough. All that aside, experience with our salesperson was very unsatisfying. High pressure, short temper, border-line insulting, and claimed that I agreed to things I never agreed on. Stereotypical used car salesperson. Will avoid them in the future. read more

I will start by saying the sales team is good once you are there, Very friendly. Don't rely on the internet or text messages. That being said...Don't waste your time going to look at the vehicles for sale. Unless your time is not of value to you like it is to me. I went to look at 3 trucks there: The first truck the engine light was on...when I asked about this the salesman 'Tim' said "The cost to diagnose the engine light is 2-3 hundred dollars so we usually don't take care of the problem till the point of sale". This to me seems like an unusual way to do business but what do I know... On to the test drive, vehicle had some flaws but I was still interested until the transmission broke and we had to limp the truck back to the dealership. Well that was fun.. On to the second truck....Check engine light was on and found some mud under the carpet....Ya I thought at this point it was time to leave for the day and skip the 3rd truck. I believe this dealership just buys out of state vehicles at auctions, rinses them off, fixes as little as they can, and tries to sell them to good honest working people. If you do buy from them try and get a warranty. read more

Like I've said on other occasions, surprises are fun at birthday parties and Christmas -- the rest of the time, not so much. But, being lied to...never fun! I bought a van from Bayside that the salesman told me had a new short block. Come to find out that actually only a junkyard engine had been installed! Be careful -- they are not beneath lying to get your sale. The sales manager asked me what would make me happy. Is it too much to ask to get what was promised me? How about a new short block? That would make me happy. Action is pending! read more

Horrible. Cars check engine light came on two days after Purchase, turns out it was a timing belt issue. Yeah they fixed that but that's just the beginning. Rainy season comes along 6 months later and sun roof leaking flooding my car. Issue didn't become evident until it actually rained. Also locking mechanism never worked properly and rear door often wouldn't lock. That's not the worst of it... also in October... same time the leak became evident my car started acting weird and shutting off or refusing to start at random. Took it to Several mechanics none could figure it out. Come to find out that the actual car computer was malfunctioning, found that out one day when it just wouldn't start. Had it towed to yet another mechanic they were able to figure it out. Also what was a 5500 Suzuki xl7 ended up being over 11000.00 after they tacked on all their fees, interest etc.... and my husband had a 630 credit score too. Now it's sitting in my parking lot useless and has been for nearly a year now.... now I have to buy YET ANOTHER CAR! Oh and the mileage was only 110k to! I WILL NEVER USE THIS RIP OFF DEALERSHIP AGAIN! Oh and our downpayment wasn't the 500 they advertise.... it was 1100.00 smdh! Also now I have a useless lump of metal sitting in my parking lot and still owe about 5K on it. The timing belt was over 2k and the computer repair over 1.5k and the worst thing is that with Suzuki's the computers are vin specific so you can't just buy another one... plus apparently there are basically no Suzuki dealerships left so getting a new or repaired computer activated/programmed is almost impossible... DO NOT SPEND YOUR MONEY WITH THESE SCAM ARTISTS! Oh and our monthly payment per month for what WAS a 5500.00 car worth less than even that was frigging 250.00 a month??!! We specified we wanted it under 200.00 per month.... read more

HORRIBLE customer service..made an appointment to look at a truck, drove 2hrs to go see it and turns out they lost the keys.. would've let it slide but every truck I looked and wanted to drive they lost the keys for.. super weird.. not to mention I got tossed around to different sales people all super rude and not helpful. Very disappointed read more

I just bought a car at Bayside Auto Sales, and it was a great shopping experience. The people are friendly, and there's no pressure there at all. I was shown the car fax for the car I was interested in so that I knew the car had been serviced regularly. When the saleswoman noticed that the car had a brake light out, she made sure that it was fixed within a few minutes. I got a great deal, and I will definitely shop there again. read more

Purchased a 2000 Durango from Bayside Auto Sales 2 months ago. They say they stand by their vehicles, but do not take their word for it. Do a buyers check on every vehicle that leaves this lot. I decided to pass on the additional $1,600 for their warranty (bad experiences with used car dealerships warranty programs). MISTAKE. 2 months later I've spent $2,000 on fixing this vehicle. New Shocks, New Calipers, New Sensors, and the repairs just keep on rolling in. read more

My husband just bought a sweet 2010 Camaro for a fairly good price however their business practices are kind of shady. Perfect example of always read before you sign. They said they offer theft protection on all their vehicles and handed us a paper that we were to sign accepting protection. Even had the signature area highlighted. What they failed to tell us is this protection costs $299 and we can decline coverage. That is just a mean thing to do to customers and I will not refer any customers to them. If they hadn't done that I would have given 4 stars. read more

No hassle. No pressure. It was a pretty easy sale. We looked online first and knew what we wanted and walked out with the vehicle we looked at. read more

I would suggest reading the NOT RECOMMENDED reviews. Not sure why they wouldn't make it through the filters, but there are far more 1 star or less reviews on this place than 4-5 stars bringing their rating up. Seems this is a place to RUN FROM. read more

worst auto dealership i have ever tried to do business with, first of all they told me the truck i was calling about is unavailable, then recieved a phone call back that it is available. then! they told me that they take motorcycles as trade and they GUARANTEED my approval for the pickup i was looking at. so i rented a uhaul+fuel+time ended up costing me over 500 dollars to get my motorcycle up there which was okay since i planned on being GUARANTEED a truck. well i get up there and mind you my motorcycle blue books at 10,000 resale and 6,000 trade in value, these guys not only offered me only 2500 dollars for my motorcycle, they couldnt get me approved and ended up dinging my credit score by about 50 points, i will never shop or refer ANYONE to these jerks. read more

I bought a lexus is 300 from jaime the finance manager at car credit approval next door to bayside. I didnt have the entire amount so they worked with me and i paid the balance off in just a few days. I needed a dependable vehicle because i was on the verge of losing a great job because of break downs with my daily driver. I would not hesitate to refer anyone to this dealer. Thanks guys! read more

Best little car lot. I referred a friend to go there to buy a car and got a $100 reward for it. I personally have bought 2 cars there and my father in law has bought two. read more

The reason I got yelp was to tell people about the places that don't give a shit about there customers and this is one yea everyone on here says that it's great dealer this place tried to screw me they made me feel like a had no hope made feel like I had bad credit man fuck u guys they I'm a first time buyer trying to buy a 10000 dollar car and they offer me and only gave me a choice of 3000 dollar loan and told me that I had no choice even the fiancee guy got mad at me because I asked for a low intrest rate he said it was impossible for a first time buyer to get a 10000 grand loan what else do you want this guy was being a dick so I went to a credit union and they gave me 9000 loan for 3% intrest rate fuck u bayside looser read more

Bayside auto sales was an amazing customer service car place. Their salesman Julio worked out a great deal for us on a car with 0 money down. He was friendly and no pressure at all. I will definitely recommend him and Bayside auto sales to all my friends and family. Thank you guys. We love the car!!!! read more

While looking for a new "used" car, I was VERY apprehensive. I HATE dealing with pushy car salesmen. I needed a safe, reliable car that wasn't going to break my bank. I found a car I was interested in and I emailed them to get more information. Greg was the salesman I ended up talking to and he was FANTASTIC!!!! I never felt pressured, belittled, or like just another sale. He genuinely wanted to get me into a safe and reliable car that would last me a long time. I explained my situation and what I was looking for and Greg worked very hard to help me find the right car. Though I did end up spending more than I anticipated on the vehicle I bought, I was glad I got the car that I did. I LOVE IT! A few days after I had the car I realized that there was a shimmy when I pressed on the breaks. I called Greg and mentioned what was going on and he helped me get the car right in to one of the mechanics they work with. In less than a week I had the car into the mechanic and out in 1 day and and the brakes are just like new. Best thing about it.....Bayside picked up the repair tab!!!! Everyone at Bayside was VERY friendly and personable, and I would absolutely recommend this place to anyone looking to buy a new "used" car. Thank you Greg, Julio and everyone else at Bayside! :-) read more

Traveled 2 hours to this dealership after working out a deal with Mike over the phone for a trade in plus cash on another vehicle. Drove the whole way there to be told the person who made the deal with me (Mike) wasn't there and that there was no way they could work me leaving there with out some sort of financing because I was told the wrong information and there was no notes left from Mike before he left. Huge waste of my time and money for a ploy to just get me In the door and signed up for financing when I made it clear from the beginning that was not what I was there for read more

I live 130 miles away from Everett where they are located. Called and spoke to Roberto, told him to hold a 2003 Z71 Tahoe for me and I would be there the next day to buy it. He confirmed they still had it but after I drove the 130 miles, it couldn't be found. We walked the whole length of the lot or two half lots. He's telling me all kinds of explanations why we haven't found it yet but eventually I was told that it was sold the night before by another salesman. Then he tries to push other vehicles in place of it, like they have done this type of thing before. Needless to say I got back in the rental and left. I would not recommend this place to anyone. read more

I just bought at Bayside and can actually say it was an enjoyable experience. The salesman (Adam) was friendly and didn't try to over sell me, he asked what I was looking for and what I wanted to spend and actually listened. After he showed me a couple vehicles, I found the one! And it looks and runs like a dream. I was able to financ it there and didn't loose my first born in the process. All in all, I was a great experience. Would you believe they even offered to fill the gas tank, with gas prices today thats a definate bonus! I would recomend them to anyone looking to purchase a vehicle read more

I went to look at cars at this place and not only were they extremely rude and ill educated they also acted like snobs. I was throughly dissappointed and would NEVER EVER recommend them!! They were charging 10000 for a piece of crap dodge neon that had frayed wires and look like it would die in a heart beat! Go thru anywhere else!! I would say if your really desperate try Karmart! THey not only helped us get into a beautiful car but made our payments reasonable and we have pride in the car we own! Thank you bayside for trying to screw over a nice hardworking person because in the end you lost out on a ton of business! Good luck to you guys! read more

Ben here, owner called me and was very helpful in working out a problem I half the day before got a good deal I hope everyone was very helpful thank you read more

Worst business practice ever! I called early in the morning about a car they said they would call back 15 min later 4 hours later I call them, still had no answers for me and then say that car is still available and will call me back in 15 min then 2 hours later they finally call me back and don't know why they are calling me back and the car is sold. Then they say goodbye and hang up on me. I even told them I'm paying in cash today if they could answer my questions and I live down the street. One of them laughed at me as well. Please look somewhere else if you want to be treated with respect. I am personally a very successful business owner and never would treat a customer like this. Bad practice and bad service. Where's the humanity? read more

I emailed them twice about a Corvette they had on their lot that was advertised on CarGurus and they never bothered to reply back. That is what I call crummy service.It only takes a minute to at lease say the car was sold or whatever. read more

Not a great experience at all. We were looking at purchasing the dodge journey but first was told it was in the shop and to check back in a few days. Called back Matt with no reply then my husband called and spoke with someone else and was told we would get a call back of course once again we had to follow up. Only to find out the car was supposedly not available. If you get anything from here get a new owners inspection because this seemed a little not well managed. We brought the same car but 3years newer from Horizon Ford and our experience was great. Our deal was done quickly read more

I recently went to Bayside and purchased a used car for my daughter. Dave was our salesman, was friendly and showed us what we asked to look at. Lot was a little too full as it took 30 minutes just to get the car we wanted to look at with enough space to open the doors, but not a huge deal. All went relatively smooth, ended up with a deal I was happy with and my daughter was thrilled driving away her new car. They included a minor fix if needed with the sale, it was needed and Adam (GM) took care of it right away as expected when I called. Now the bad part- the dealership had a payment set to charge me for on 10/815. Several days passed without the payment when I went in and dropped off the above bill for reimbursement on Sat 10/17. I was supposed to call Adam the next day so I was a bit surprised when my phone rang about 15 minutes later. It was not Adam as I had expected but John the finance manager. He proceeded to get immediately lay into me telling me that I owed the dealership money, hadn't paid and went full out stereotypical collection guy. After a moment of surprise I reacted and (probably a little angry, but well deserved) went right back at him and informed him of his mistake, as I paid everything we had agreed. He informed me that my card didn't work, I hadn't paid and implied I was a deadbeat and not paying as I owed. He went far enough as to tell me that it was my problem, my fault and I had better get in an alternate mode of payment. I not so politely declined, as I am not going to put a car payment on a credit card to soothe a collections guys with a shi**y attitude treating a customer like that. I told him absolutely not, repeated that he had payment and their lack of ability to process it was their problem, not mine. Almost as an afterthought John decided he might try to run the card. 30 seconds later in the background I hear cursing and he returns to the phone a changed man; polite and apologetic he explained that apparently someone in their accounting office had screwed up and it was all taken care of. Long and short- buying experience was pretty good for a used car dealership. Experience after the purchase was horrible. If the finance manager/collections agent had a little tact and would have either thought to look at the issue before calling me or act like a human being on the phone while calling me (for the first time, no previous calls or notice had been given to me that there was a problem) it would have been much better. Everyone makes mistakes, but the actions of the manager were the concern. I would imagine that if that's the treatment people get the first time someone calls to ask them about a bill I would imagine that calling for customer service needs or concerns would probably not be a high priority of his. I would expect in that situation to be treated as a customer-after all, even if it had not been entirely the fault of the accounting department as a customer you would still think at least one courtesy message would have gone out. Very disappointed in the way the aftermath of the purchase shook out. read more