When I've needed outpatient imaging I now request only the Southwest Diagnostic Imaging Center…read more(SWDIC) in Dallas. I've been their patient for decades, the first reason I recommend them. I've seen many freestanding radiology practices disappear, along with my reports and images, many of which would be valuable for comparison if only they were available. My first tip: Stick with a company with proven longevity, such as SWDIC. My second tip: Get all of your outpatient imaging done at the same place so that you will know how to quickly find what a provider may want to see some day. SWDIC does every procedure I can think of. My next tip: if you have special needs, go to an imaging center where the staff and their accomodations can meet your needs easily. Two examples: at SWDIC, I always had the best of care from Cindy, the same mammography tech year after year, despite my limitations from MS. And I know of no other place you can have an MRI if you can't just get up and walk away from your power wheelchair (Don't I wish!) and walk the long distance to the MRI table. Uh, there's a good reason that I must use a power wheelchair, and only SWDIC has an MRI with a detachable exam table that can be brought to the patient who can't trek to an attached exam table! I thank God for the foresight of SWDIC clinical and executive staff for providing this invaluable tool! Never have I ever met a SWIC staff member, from schedulers to the front desk, to the professional staff who was not both professional and kind, and personal if the interaction was long enough. You may well leave with your images and reports in hand; just ask, if that will be helpful. And don't get away without a parking voucher, although I've always been given one before I could ask.

I had a very unpleasant experience at Southwest Diagnostic Imaging this morning, and unfortunately,…read moreI will not be returning. Earlier this morning, I had an appointment with my rheumatologist, who ordered several X-rays of specific areas, including my neck, back, and hips. After my appointment, I went directly to Southwest Diagnostic Imaging. The woman at the front desk was very kind and helpful. She made copies of my paperwork and helped me complete the necessary forms since it was my first time there. Unfortunately, the experience went downhill from there. While sitting in the waiting room, a woman opened the door and called out a name that sounded nothing remotely like mine. Naturally, I assumed she was calling for another patient, as I was not the only person waiting. This happened twice before she finally got my attention and asked for my name. Once I confirmed it, I stood up and followed her back. As I walked in, she made the comment, "You're too busy on your phone or just half asleep in there." I found this comment completely unnecessary and unprofessional. Once we got into the imaging room, she asked if I was experiencing joint pain. When I said yes, she responded, "Well, you know you're too young to even have arthritis." I found this comment extremely inappropriate. I was referred there by a rheumatologist, a specialist who specifically evaluates and treats joint and autoimmune conditions. My age does not invalidate the pain I am experiencing, nor is it appropriate for someone performing my imaging to make assumptions about my medical condition. At this point, I was already uncomfortable and just wanted to get through the appointment. However, the biggest issue came after I got home. When I reviewed my paperwork, I realized that the X-rays had not been performed according to my doctor's orders. Not only was imaging taken of my RIGHT hip when the order specified my LEFT hip, but the ordered imaging of my neck and back was not performed at all. I am not a doctor, nurse, or medical professional. I should not have to inspect my paperwork after an appointment to discover that the imaging I was referred for was not completed correctly. I trusted this facility to follow the written orders provided by my physician. I called the office to explain what had happened and was told I could either drive all the way back or go to another imaging facility closer to my home. I chose to go someone closer only to arrive there and discover that Southwest Diagnostic Imaging had failed to return my original doctor's orders with the physician's signature. As a result, the second facility could not perform the imaging either. What should have been a simple imaging appointment turned into an incredibly frustrating experience involving unnecessary comments, incorrect imaging, wasted time, and an additional trip that could have been avoided entirely. I understand that mistakes can happen, but the lack of professionalism, failure to follow the physician's orders, and overall inconvenience are unacceptable. I hope management takes this feedback seriously because patients deserve to feel respected, listened to, and confident that their medical orders are being followed correctly.

I came to see Dr. Michels after suffering from Sciatica for months without relief. During and after…read morethe examination he was incredibly caring and informative about the specific reason behind each pain and discomfort I felt and how it stemmed from my injury and how we are going to fix it. I've had so many other doctors who simply gave me an exam and told me what they think is wrong, but I truly felt Dr. Michels has a genuine care and personal desire for me to feel better. I had barely reached my car by the time I had already called my colleague experiencing similar problems that I had found his guy. No other doctor I would more highly recommend!

I was referred to ISP Health by a colleague and had to reschedule my first appointment and then…read moregot covid and couldn't make my rescheduled appointment. When I was contacted by ISP they said I would need to give them a $350 deposit. When I told them I did not have that much money they asked if I could get someone to lend it to me so that they could see me. I understand they are a business however professionalism and compassion would have been appreciated, don't waste your money here.

I saw that this business had several bad reviews on another website, so I felt compelled to write a…read morereview after visiting with my daughter yesterday for an MRI. Staff was friendly, helpful and professional. They were respectful of our time, and as I sat in the waiting room I observed that most folks were being served in a very reasonable amount of time. Facility is comfortable, and well maintained. Overall, a very good experience, and not worthy of the poor reviews elsewhere.

Great front office staff. Very knowledgeable. I was in and out very quickly even thought it was a…read morefull body scan. Fortunately they did. It find anything of concern, but I'll go back periodically just in case!

Recently had my third Prenuvo scan over the past six years at this facility. After the first scan,…read moreI realized how valuable the analysis was and decided to make it an important part of my preventative care routine with a new scan every two years. I've also had my entire family (including children) get scanned. My experience has always been great and just keeps getting better over the years. The team is very pleasant and professional and the entire experience is easy and painless. I would highly recommend Prenuvo to anyone.

I had an MRI with Crown Imaging and they did an incredibly good job. It was way beyond…read moreexpectations! Our first contact there was with Caitlin (she needs a name tag so I can spell her name correctly). She was so very nice to my husband and me, getting me a wheelchair, helping me change and store items in the locker, etc. Most of all, she was kind, professional and made us feel totally comfortable. Then Andre helped me get into position for the scan. He got me a pillow and blanket. Again, he was kind, professional and made me feel totally comfortable. I was prepared for a longer session, but I was out in 15 minutes flat. It was Caitlin who wheeled me outside and helped me into the car when my husband pulled up. Now wishing every health care organization functioned as well as Crown!

My experience at Crown Imaging was extremely disappointing. The staff was rude, dismissive, and…read morelacked basic compassion. My mother is disabled, and instead of treating her with patience and respect, they made an already stressful medical appointment even more difficult. They would not allow me to accompany her to help, despite her needing assistance, and the way they spoke to us was cold and unprofessional. Healthcare staff should understand that many patients are already anxious or vulnerable when they come in. A little kindness goes a long way, but unfortunately that wasn't our experience here. I would not recommend this facility based on the poor customer service and lack of empathy we received.

I had my port removed at the Addison location. I was very impressed with the entire staff. I was a…read morebit nervous, but everyone was very friendly and professional, and helped me to feel comfortable. This was my second port. The first one was placed and removed at a big hospital. There I had to have general anesthesia, it was an all-day process, and I had to pay a big deposit. I wish I had known about Texas Interventional Radiology before. It was definitely a better way to go. Dr. Catherine Shaw did a wonderful job. I literally felt NO pain, and the incision is healing beautifully. The entire process was fast and easy. I had the twilight sedation, and was clear-headed just a short time after the procedure was finished. I would recommend this clinic to anyone. Skip the big hospital.

I will say first that the nurses that took care of me for my biopsy were great, very professional…read moreand caring. I am giving one star for the result of the biopsy, that there wasnt one, after putting myself thru anesthesia and pain to get a real answer about my cancer, I find out that not only was the biopsy done in an unusual manner as to placement, but that the tissue taken was not the type or amount to give me the answers I needed to go forward with treatment. When I called and spoke to the manager about the results, she was dismissive and also told me that what I had done was not a bone marrow biopsy, that they could only be done at the hip. This is not true, and I know my doctor ordered a fine needle aspirate. I would not recommend this business for this type of test. The doctor doing the biopsy had ample time to get the correct samples as I was completely under during this CT guided procedure.

Dr Van Meter has just perform an ablation for liver tumors. He has used interventional radiology…read more(laser) which in non-invasive. the entire process of two procedures too less that two days and there was less discomfort than planting a shrub. Dr. Van Meter is supported by and excellent, efficient and gracious staff which works well together and with him. Last, I recommend him for his kindness, patience and clarity. Along with other members of my care team, he has become revered to me for having saved my life.

Lies, Lies and still today continues to lie even personal meetings in with his financial officials…read more You pay out of pocket payment in advance as he request then latter on no reimbursement from medicare insurance comes You try to understand why, his office says they have no idea, and your left to fight on your own. Looking at his reviews on the network says they accept Medicare insurance and your reimbursement will come to you from the company. Its been 6 months now and no refund, no reason from them why and they refuse to help you to try and justify the truth of their filling the clam, which is never verified by them or any reason why if it might be denied, you realize now you have been screwed by one slick lying person and his staff in a scam. The reality today is not IF your going to get screwed it's how much your going to get SCREWED OVER!

This is my 2nd go-round (technically 3rd) at the Women's Imagining Center…read more I had a 3D mammogram done here a year & 1/2 ago. I needed to return for a second exam that visit. The phone call requesting a return visit provided a few days of angst, but all ended up well. Here I am again this year. The reception, check in & practitioners have been fabulous on all visits. My practitioner even remembered me from 18 months ago.....Wow! There is PLENTY of room for family members or providers to accompany you on your visit. There is coffee and magazines. I had to fill out one set of paper-docs for my DEXA. They have switched to pretty cool electronic check in docs for a mammogram. They hand you an iPad, you check some boxes & viola. Once it's time for your exam, clients are taken to a changing area with keyed-lockers to store your items (Thank You from single gals everywhere!) They have these 1/2-length, cape-style garments for mammograms which make it a little more convenient to hit those poses for the squish. There are also some longer more traditional hospital-like garments with sleeves for other exams or mobility/modesty issues.....don't be shy....get your mammogram cape on! You're a self-care super hero for being there. Once changed, clients remain in a separate waiting area until their exam. When you are done, collect your things from the locker, change & you're done. Don't forget to leave the key!! The mammogram sincerely not that bad at all. I'm not sure why there are so many stories of super-squishy pain. That hasn't been my experience(s). ** Do not wear garments with metal from the waist-down for DEXA....get your yoga pant day on ladies! On the day of the mammogram, do not apply lotions, creams or deodorant. I remember seeing personal wipes last year. I didn't see those this year. If you have to work or run around before your appointment, I think applying deodorant & bringing wipes would work out well. I saw a few ladies that use canes. I did not see anyone that used a wheelchair. Regardless, I have no doubt that they facilitate exams for anyone with mobility issues. No excuses! Get your exams done. If not for you, do it for your family and all the ladies (& men!) diagnosed in the time since your last exam! Best of health to all.......

Ease of appointment setting; great wait time; great staff; great office appearance; great quality…read moreequipment

There billing practices are not very ethical, rec'd an email stating "Statement for Medical…read moreServices" it was only a email, no statement was attached, also, it said "Dear Patient" with this it gives the appearance it's a scam. And to click this "Link". It has been noted not to click on any attachments from a cyber specialist via email or text. I called the main number they are located in Dallas, I had them transfer me to the billing dept, did not trust the number given on the email, however it did call the number, no info was given during this call. A proper statement should have the dates of service, procedures that were handled and the amount. This was not indicated in the email rec'd this was poorly handled, there billing dept needs education. When I called the main number, and requested to be transferred I did speak with there associate (out source over seas) date of of service was in April of this year, I was informed who my insurance was, they had the incorrect insurance, Later on I while using my IPAD Iclicked on the link and was able to get a itemized statement, there were five procedures it showed two amounts, and three were pending insurance, with a total balance of zero??. Upon checking the website via my PC, my antivirus showed a "Malware Warning" stating it was harmful for my PC. I had already used the link via IPAD prior to using my PC. To get the info had to enter "last name, DOB and the statement ID that was included in the email. (Don't Click The Link) They need to get there act together and check there computer main frame etc. for any indications of Malware within there system. With all the reviews I will never use them, but my provider has contracted with them. I will advise them of this as well.

Billing NIGHTMARE- falsely referred to collections I am…read moresubmitting this review to document a very frustrating experience with American Radiology Consultants' billing department. I received two invoices, both of which I paid immediately upon receipt. Despite this, I subsequently received a collections notice for $32, for which I had never received a prior bill. When I contacted the billing office to resolve the matter, I discovered that none of the invoice amounts I received and paid aligned with my insurance Explanation of Benefits (EOB). After insurance adjustments and payments, the correct amounts should have been $15.67, $32.84, and $14.35. My payments of $16.28 and $30.02 (clearly not matching what should have been billed) were not properly recorded in their system. This does leave a balance of only $16.56. Clearly not matching their collections letter of $32.84. I have spoken to them by phone and by email (no reply to my emails). This demonstrates a clear lack of internal controls and accuracy within their billing operations. In reviewing their record with the Better Business Bureau, they are not an accredited member and have multiple complaints describing the same billing discrepancies. I would strongly advise any patient or referring provider to exercise caution! If you get stuck with them, verify all statements, payments, and insurance correspondence carefully. keep records and be on the lookout for being turned over to Collections

Methodist Dallas Medical Center is truly wonderful. The staff, nurses, and doctors are friendly,…read morecaring, and professional. They take the time to explain everything thoroughly and make sure you understand what is happening. The doctors never make you feel rushed and are always willing to listen to your questions and concerns. I have never had such a great experience at a hospital. From the moment I arrived, I felt well cared for and treated with respect. I highly recommend Methodist Dallas Medical Center to anyone looking for outstanding care and a wonderful medical experience. Ron Murray

I had a medical emergency and went to Methodist Dallas Medical Center. The staff was caring,…read moreprofessional, and very helpful. The doctors and nurses made me feel comfortable and well taken care of. I truly appreciate the excellent care and service.