Overall, so far it's been a decent experience and the price was right!
Pros:
* Friendly staff
* Pleasant neighbors
* Lots of other young couples with dogs (obviously only a 'pro' if you're a dog person)
* Well maintained, and maintenance will usually respond quickly to any requests/issues
* Very reasonably priced
* Appliances all working, AC and heat work well enough (see Con)
* Located near a few parks (including a dog park), and very close to the Bay Hills shopping center
* Quiet neighborhood, not a lot of noise from cars etc (we just moved from the city though so our perspective might be a little skewed!)
* Located in the Broadneck school district
* Plastic bags are left out for community use for dogs, and most people are really good about picking up after their dogs. Plenty of space to walk your dog around the property! It's a very dog friendly community! (Did I mention we like dogs?)
* Electric bill has been very low because of efficient HVAC system and use of community washer/dryers as opposed to in-unit appliances
* Parking is never an issue
* Management has done a good job of stopping solicitors
Cons
* We've had major bug issues since we moved in months ago. Maintenance investigated but never found the source of our cricket problem. We have incredibly large camelback crickets (cock-roach sized). When we moved to Bay Hills we found about 15 dead ones in the carpet, we notified the leasing professional and maintenance and were assured it was not an infestation, that the crickets must have gotten in during the carpet changing or some other maintenance of our apartment that occurred before we moved in. Well it's been about 4 months and we still have had many crickets, maintenance could not find the source and we've just been dealing with it. While they're not dangerous they're definitely massive, disgusting, and very hard to kill.
see wikipedia:
https://en.wikipedia.org/wiki/Rhaphidophoridae
* The AC and heat vent doesn't reach our bedroom well, we notified maintenance and they investigated that too but never really followed up. We just sort of gave up on getting it fixed. Basically we just have to make sure we leave our bedroom door open when possible to equilibrate the room with the rest of the apartment.
* Virtually no amenities, just an option to join a golf/pool club.
* Walls aren't very good at blocking sound from neighboring apartments. Fortunately we've had pleasant neighbors, and we personally have only had to turn our TV lower once. However if the sound of occasional dog running around or barking at night is going to bother you it's something to consider.
Other Comments:
* We've lived in two apartments prior to this one. All three have had an item in the lease agreement that makes you agree to allow maintenance or management into your apartment for repairs, emergencies, etc. While it's always annoying, I'd say so far Bay Hills has not abused this, and has been the least intrusive out of the three. Our previous apartment was notorious for failing to notify tenants before maintenance would enter and we had many issues with maintenance coming in and leaving muddy footprints on furniture, or turning off the AC for repairs and failing to turn it back on again while we had pets at home! Bay Hills has so far notified us of maintenance visits for most instances and only once did they leave the place dirty (upon HVAC upgrades we found something that looked like fiberglass all over our kitchen counter and dirt tracked in through our carpet and kitchen floor). Compared to our previous experiences though, Bay Hills has been the least intrusive with maintenance visits!
* The apartments are situated across the street from an elementary school (could be a pro or a con)
* I've been told by some residents that their dogs have been getting ticks from the tall grass behind the buildings, we've just stayed away from that area and it hasn't been a problem for us personally
* I don't know the layout of the other apartments, but our apartment's living room is quite large and has no built-in lighting. So the living room has to be entirely lit with lamps which is a little tricky, but we also have a large patio door that lets in plenty of light during the day, so it helps save on electricity
Overall:
This is a very reasonably priced apartment complex in a nice area. Maintenance staff are friendly, the community has been great and if you have dogs this is one of the few apartments that seem to go out of their way to make their community dog friendly. Our only major gripe is the bug problem, but we've had worse elsewhere (and living in a ground-level apartment is probably a contributing factor). read more