I was reminded to finally write this after putting it off for months. Our experience here was…read morefrustrating from start to finish. Responses and timing often felt inconsistent, and situations that should have been straightforward ended up taking far more time and effort than expected. If you're looking for peace of mind and reliable management, I would strongly caution you to do your research before choosing this property. Overall, the experience was far more difficult than it should have been. I regret not asking other tenants about their thoughts before moving in.

Was with them for a year and had no problems! Maintenance would come same day. super friendly…read moreleasing office and staff, very clean . constantly remodeling , my first apartment and was not disappointed!!! good area close to everything ! Chris

I lived here from spring of 2023 till the summer of 2024. This is going to be a long one…read more The reasons why it's not a 5-star review: - The lack of consequences for dog feces/urine in the pathways of residents (indoor/outdoor) - The residents don't pick up/clean after their dog's feces/urine (there are bags available and trash bins available throughout the complex) so it's common to step on dog poop while walking on the sidewalk. The smell of feces in the grass too is very unpleasant. - The lack of consequences for unleashed dogs - it's in the leasing agreement and a violation if not followed. While it was a pet friendly apartment - there wasn't much enforcement for any irresponsible dog owners who let their dog unleashed (besides in the dog park). - Fitness center - had only 1 working treadmill for quite some time and some weights were missing, finally by summer 2024, they updated the facility, and it looks great. - Depending on which person in the leasing office is sorting through the mail in the package room, your package may be easy to find or sometimes not. - Lack of consistent notification of when the leasing office is closed. On some holidays, the leasing office team does not give notice if their office is closed. Some holidays aren't observed for residents but at the very least there should be some notice. - Lack of security. For the entire duration of my residency, at least 10 cars have been broken into and or bricked (wheels stolen), even in the parking garage. The culprits targeted Toyota sedans (Corollas, Camry's) and the occasional Honda sedans. It sucks for those residents affected, not sure what was done to mitigate that issue. - A longtime resident I had made friends with even mentioned that the service/maintenance has gone downhill, so they were on their way out after living there for a few years. - Leasing office rarely answers their phone, you're better off emailing them or going in-person. - Residents are driving way too fast in the parking lots and especially the garage that has caused a near hit of residents, their kids, pets, and other cars. - There are only 2 elevators and only 1 can be used for moving-in/moving out and this is in the main building so you're SOL if you're in the other buildings (have to use stairs), or if the freight elevator is broken. There's no loading dock for moves and some locations for a particular apartment isn't convenient for movers = you may be charged more if you're moving in/moving out using moving companies. - The pricey rent did not equate to the overall maintenance of the complex, services, lack of security, and amenities that was offered. The reasons why it's a 3-star review: - Katie's attentiveness and kindness from when I first moved in to all the way till I moved out - she's the reason why this not a 2-star review. - The proximity of the apartment complex, it is so close to many stores, grocery, mall, etc. - The maintenance team. Anytime you need to get something fixed, the maintenance team is really quick. Don't read the apartments(.)com reviews. I was basing my decision to move into this apartment through that site and sorta regret it (moved from CA to MD).

Available units are not move-in ready to be rented. Once they have a prospective tenant, then they…read morewill prepare the unit. The staff needs some training in customer service and hospitality. They are rude, and they act like they are being bothered. If you're paying rent close to $3000+ a month, they need to be a little more polite, and Bozzuto needs to pay them a decent salary To attract better employees. Apparently, leasing office staff don't appreciate having a paid job. Staff don't answer the phone, and they don't respond to phone calls. They don't return emails. Maybe, they need more staff. So, unprofessional. Staff needs training! It is a nice location. Rather than hardwood floors, they have carpet. Carpet is old and HVAC system is not cleaned properly. residents leave the trash bins out on non pickup days smelling up the place and creating a potential problem with rodents. There's an extra charge for trash pickup. It should be included in the high rent. Unit and layout are tiny, appliances are old. Rather than a walk in shower and tub, units have 2 bathtubs. Outdated. Photos on their onsite gallery have color, accent walls and curtain rods. Actually, Units wall are all beige. No crown moldings or chair rails. Very plain. No curtain rods. Limited shelving in closets. Wooden cabinets are worn and water damaged. The only lobby is the main bldg. Only one building has an elevator. The other buildings have four flights, no elevator. There's no real security, and the garage is very dark with limited lighting. Drivers speed throughout complex. This location is not managed like a typical Bozzuto property. corporate either doesn't know or doesn't care due to a housing shortage. I don't like key fobs because it's computer-controlled and others could potentially have access to your unit.

I lived in stone point for about a year and a half, ending in August 2015. The management had a lot…read moreof turnover in the time that I lived there, with the exception of the assistant manager Roxanne. The professionalism of the team never dipped despite all the personnel changes. Whether that's Roxanne's doing, or Bozzuto's training program I can't say. I could sit here and nitpick about little things, but bottom line, having lived in a few locations in Annapolis, I don't think you're likely to find a better apartment in town. As for the little things: the heating and ventilation system in my apartment was a little below average. The fan didn't quite push all the air to the farthest room, resulting in a bedroom that was 10 degrees cooler in winter and 10 hotter in summer. Parking was also sometimes messy. It usually wasn't too bad as long as the neighbors followed the rules, but every now and then some people would take a garage spot they weren't entitled to the night before a snowstorm, betting on the tow truck not showing up. With such a small lot for such a big building, you have to accept you might walk a bit if you get home from work at 7:30. That being said, the management was taking measures as I left to address parking problems, which seemed promising. In conclusion, please refer to paragraph number 2. No place is perfect. In Annapolis, I'm pretty sure this is as close to perfect as you'll find. Thanks Roxanne, Lauren and co. for a great couple of years!

My experience with Stone Point's New Management: A Lesson in Making Money…read more 1. Raising Fees Without Real Solutions The new management increased the trash fee, but did nothing to prevent daily illegal dumping. Instead of investing in cameras or keypad access, they simply raised costs for residents. Contractors make daily visits to dump trash. 2. Free Amenities for Everyone--Except Residents Stone Point's car wash and vacuum are accessible to anyone--no cameras, no enforceable restrictions. Residents end up subsidizing these amenities for the public. 3. Turning Community Space Into Profit The clubhouse conference room was converted into a for-profit vending area, eliminating a valuable community resource. 4. Aggressive Visitor Parking Fees Visitor parking now costs $12 per day after office hours, with towing strictly enforced. Even a short 15-minute visit costs $2. Despite ample parking, aggressive ticketing and towing are used as a revenue stream. Saturday parking is free after midnight, but this isn't DC or Bethesda--these policies are simply about making money. 5. Neglecting Resident Security Despite all the fees, management has not invested in security cameras. On my first weekend, a break-in attempt occurred. I had to physically prevent the intruder from entering until police arrived and made an arrest. Conclusion: After paying $8,000 to break my lease and move out, I realized I was subsidizing non-residents who enjoyed the same amenities I was paying for. It would have been more honest to simply raise the rent rather than implement hidden fees and reduce transparency.

Do not move here. I lived here for about four years, 2014-2018 and it was a nightmare. Firstly, the…read moreleasing office is very deceiving, your apartment will look nothing like that. The floors are uneven, walls are cracking, the paint contains lead (which you will sign a form acknowledging), and the walls are paper thin. You will hear everything from the apartments around you. But the worst part is the management. The property manager Ms. Parker is horrid. She's very snobbish and condescending. She will enter your apartment at will when you're working and without notice. She makes rude/nasty comments that I will not repeat. I do bot recommend, go elsewhere!

the "amenities" suck. They offer us a pool or gym membership that's 20 minutes away, what a joke…read more The park, if that's what you want to call it is awful. My son hates playing in it it's a disgrace. The management office is rude and seems to not want to be bothered. All of are appliances are very out of date and need to be replaced. Our fridge should be considered a mini fridge.The maintenance is very friendly and helpful! Them and the space is what keeps us here.

Stephanie, Cierra and Donniese have been fantastic! Just…read moremoved our son in for school and would recommend.

Donneice helped us get leased and she was incredible. I didn't see her often but she remembered…read moreboth mine and my boyfriend's name and face the entire 3 years we lived there. She was genuinely happy for us when we moved out because we bought a house. Our apartment was beautiful, and I loved the huge windows. It had a lot of space for the price. The bedroom closet was enormous. I also liked the amazon hub locker on the property that made package deliveries convenient and safe. I never had any issue with parking, there was always extra space close to my building. The pool is nice, it gets cleaned once each week in the summer. Maintenance is usually fast. Only bug issue was ants on the second (out of three) summers we were there. They came in when the window was open and as someone who hates ants it was a really, very minor invasion and contained to the window area. Elm's offered free pest control services. They had people come and spray our windows the next day on both occasions that I called that season. All of the windows were updated in fall 2023 so it may not even be an issue anymore. I really hate bugs, so this was huge for me that there weren't pests besides the one summer with ants and it was taken care of before it became a problem. We didn't lose power often or for long, and maintenance arrived within an appropriate amount of time depending on the urgency of the matter. There were options available for emergency maintenance services too. Once, my hamster escaped her cage and got into the maintenance closet and subsequently the walls. She ended up in the walls of the apartment below ours as they reported hearing scratching from a rodent in their walls. Maintenance opened a hole in their wall to investigate but when they saw it was a hamster, they remembered my call from a week prior about my hamster getting lost and they brought her back alive to our apartment. (So sorry to the downstairs neighbors who thought they had mice and had to get maintenance to put a hole in their wall.) Overall, I really enjoyed the time I called this apartment, "home".

A nice place to live.Brandy the maintenance man the maintenanceis awesome and they are very friend…read morein the Rental Office. I would rate Oakwood Manor at a 100 to the highest.

I have to say this is an amazing place. The apartments are warm and cozy and the neighborhood is…read morevery nice and quiet. As a college student I like to coming to a quiet neighborhood. The Manegement is great, very nice people and whenever I had a issue they would immediately fix it. Maintenance guys are awesome too. They are quick to respond to any problems and fix issues the correct way. All in all this is a great neighborhood and recommend to anyone. Plus their specials are amazing, you truly get an amazing value for your money.

We have lived here for seventeen months. In the beginning everything was good. When we first moved…read morein we felt like some in the Leasing Office made living here fun. Danielle (who is no longer here) made us feel really welcomed here, and Chris was very pleasant and welcoming as well. Now, management has changed and fun living and feeling welcomed here is no longer a feeling for us. The amenities here are supposed to be a part of living and paying for a luxury apartment, but here that isn't the case anymore. We used the Community Room for a friendly and fun gathering for the holiday. We were given permission to use the room. After using the room we were first charged $1,000. After retaining an attorney, he advised us that there is nothing in our lease stating that they can charge us for using the room. After receiving the letter from our attorney Christy and Jasimon changed the $1,000 to $500. Which we haven't paid, because it's not valid or fair. I feel like we were targeted for them to get extra money from us for the activities that they have here. People use that room all the time, even the night before we did and they were not charged. A fact that I know! It seems like since management changed, everything has changed for the worst. Why live in a luxury apartment if you can't utilize the amenities that you're paying for? I have had two packages stolen that has still not showed up. Thankfully, the two companies resent my orders to me. This week has been the fourth or fifth time that we had to put in a work order for the microwave. It keeps cutting out, and tripping the breaker. The last time we smelled smoke. I have asked the last maintenance guy to put in an order for a new microwave. We'll see what happens or how long this will take. I pray that living here gets better and back to fun the way it used to be.

I have lived here for three years and after JAG bought the building it has gotten so much worse…read more The leasing office never seems to work except for one lady, Jay. If she's not working everyone is goofing off or just laughing in the one girls office. I used to call and get a message to people but not any more. I submitted a service request three weeks ago about my faucet not working in the sink. Called about it. Said it'd be fixed by the end of the week. That was last Friday. Still broken. In short they do not have the same standards as before and it starts in that office. I don't know if it's poor management or what but they need to rethink who they hire and how they work. They are nice. I will say that. But really just goofing off in suits most days. My lease isn't over until December but I am not renewing. Not here.