We have lived here for seventeen months. In the beginning everything was good. When we first moved…read morein we felt like some in the Leasing Office made living here fun. Danielle (who is no longer here) made us feel really welcomed here, and Chris was very pleasant and welcoming as well. Now, management has changed and fun living and feeling welcomed here is no longer a feeling for us. The amenities here are supposed to be a part of living and paying for a luxury apartment, but here that isn't the case anymore. We used the Community Room for a friendly and fun gathering for the holiday. We were given permission to use the room. After using the room we were first charged $1,000. After retaining an attorney, he advised us that there is nothing in our lease stating that they can charge us for using the room. After receiving the letter from our attorney Christy and Jasimon changed the $1,000 to $500. Which we haven't paid, because it's not valid or fair. I feel like we were targeted for them to get extra money from us for the activities that they have here. People use that room all the time, even the night before we did and they were not charged. A fact that I know! It seems like since management changed, everything has changed for the worst. Why live in a luxury apartment if you can't utilize the amenities that you're paying for? I have had two packages stolen that has still not showed up. Thankfully, the two companies resent my orders to me. This week has been the fourth or fifth time that we had to put in a work order for the microwave. It keeps cutting out, and tripping the breaker. The last time we smelled smoke. I have asked the last maintenance guy to put in an order for a new microwave. We'll see what happens or how long this will take. I pray that living here gets better and back to fun the way it used to be.

I have lived here for three years and after JAG bought the building it has gotten so much worse…read more The leasing office never seems to work except for one lady, Jay. If she's not working everyone is goofing off or just laughing in the one girls office. I used to call and get a message to people but not any more. I submitted a service request three weeks ago about my faucet not working in the sink. Called about it. Said it'd be fixed by the end of the week. That was last Friday. Still broken. In short they do not have the same standards as before and it starts in that office. I don't know if it's poor management or what but they need to rethink who they hire and how they work. They are nice. I will say that. But really just goofing off in suits most days. My lease isn't over until December but I am not renewing. Not here.

Danielle and Candis thank you for an amazing Brunch on Sunday! The food was awesome. Thank you for…read moreyour professionalism, and positive attitude. Sandy Farms is a clean, nice place to live. Danielle and Candis thank you for hosting a Meet and Greet for the residence. Keep up the fun events at Sandy Farms. Thank you, Danielle and Candis!

From the owner: Start Fresh in Severn, MD. Every once in a while, it feels good to switch things up. Whether that…read moremeans learning a new hobby, forging new friendships, or moving into a new home, a change of pace can make us feel alive. At Sandy Farms, we've designed the ideal community to keep you entertained and engaged all year round.

Management has gone downhill since Bridgette and Camille left…read more With the exception of Brittney at the front desk. She is corteous and overqualified for the job. No more fun breakfasts, kareoke and fulfilled requests. I have been here 9 years and the place has gone downhill. My exact sentiments.

This a beautiful property with great features and amenities! I have to say, Kayla and Camille were…read moreso helpful! I was dropping off some paperwork for my friend and they were more than willing to answer any questions. The moment I walked it I felt welcomed by them. It was resident appreciation day, and I wanted to stay for the festivities (lol!) It is clear they take pride in satisfying their residents and care about the community.

I wish I can give NEGATIVE evaluation!…read more Very bad management. They are both sloppy and disrespectful. The apartments are not well-maintained, and it takes forever for them to respond. The garbage is always piled up with a bad smell. They hardly clean the buildings. The first-year rent is reasonable but stick it to you over the next year. You end up paying an arm and a leg for a dump! I am sure that they will eventually get caught by the legal authorities at a certain point.

I have been working with Angel, and can I just say how much I appreciate her and her time. I have a…read morecomplicated situation and she has not kicked me to the curb. You ever had that feeling of so much appreciation, that a thank you is not enough. Well thats how I feel! Thank you Angel! and the rest of the TGM Odenton Staff!

Avoid this "luxury" apartment at all cost…read more I have lived here for the past 3 years and I cannot recommend despite trying incredibly to like this place. And here's why. People are living here on VOUCHERS. The behavior you witness here is something you would expect from a college dorm. Dog feces littered everywhere, poor parking, and screaming. This is NOT a smoke free building despite what they advertise, they do not enforce the policies and I smell weed outside and even my NEW apartment had cigarette stains on the walls when I moved in that they could not clean (see in pictures) THERE IS ZERO SECURITY. Your cars are not safe here. Broken windows and stolen tires ARE CONSISTENT. When I get home I see cars with shattered windows and tires gone. (See in pictures) Management say they're are "collaborating" with law enforcement which just means they called the cops. They are doing NOTHING to make the place safer; ZERO additional camera, ZERO security officers and ZERO extra lighting. And to top it off, for the my kitchen sink is completely broken.

This month marks my one year living here at Monarch. It has been such an amazing experience for me…read moreand my son. The leasing office team Kara, Michael and Raven are always so friendly, accommodating and very professional. They've done a great job enforcing the Covid protocols ensuing the residence are well informed. A huge thank you goes out to the service manager, Angel Cotto and his maintenance team for diligently handling the snow removal during our snow storms. Their hard work and dedication is appreciated by many, if not all. I would highly recommend Monarch as a place to live. They offer great amenities such as Resort-Style swimming pool, fitness center, indoor and outdoor yoga studio, pet spa just to name a few. The building is within walking distance to several retail and grocery stores and restaurants. I am pleased to call Monarch my home!

Have been here for almost a year, never had any problems with staff or neighbors. Located in a…read morequiet and clean area. Loved the pool and gym. My boyfriend enjoys the fireplace, it's a nice touch to the apartments, in-home washers and dryers were a must for us. No kids park but there is a park in the community which my son loves. We love it here because it is located close to the duck pond trail and it is a nice little hike . Maintenance responds within 24hrs. Office is always so kind and responsive. I absolutely recommend this.

DO NOT TRUST MANAGEMENT…read more My family and I lived at Riverscape Appts for 6 years. When we moved in there were 2 options for deposit. It was explained to us: if we chose the more expensive option, we would pay nothing upon our exit no matter the condition. We left thier office and then returned and had the manager explain it again. We repeated what she was explaining so we understood clearly why we should choose the NON-REFUNDABLE deposit option that COST MORE. We go to move out and we are told the information we were told 6 years ago did not nor never did exist. Basically WE WERE LIED TO. We are now being charged for things like the refrigerator not being cleaned. We did clean it - we cannot reach the mildew / mold. We did not want to live like that. They said we did not clean the oven before leaving and yes, we did clean it. The buttons were all pushed in on the console also. Because we did not report these things during our stay - We are being charged for it. I replaced the carpet in my room with rolled vinyl. No glue or tape... just roll it up and throw it away. I am being charged $150 so they could remove the vinyl which is easier to remove than the carpet, padding and tacks. WARNING: RECORD EVERY CONVERSATION YOU HAVE WITH MANAGEMENT OR ANYONE IN THAT FROM OFFICE WARNING: REPORT EVERY SINGLE LITTLE THING THAT GOES WRONG IN THE APPARTMENT OR they will charge you for it. I have known previous tenants that regret trusting management at Riverscape. It cost them more than a thousand dollars to leave.

I am a current resident at Lakehouse and a happy one. From perfect amenities to the friendly staff,…read moreI would recommend this place over other apartments in the area. The location is very strategic: in the middle of Columbia Town Center but away from the main road so you wouldn't hear noises. I get free coffee from the lobby every day, and it is the highlight of my day. The Concierge lady, Sherri, is very reliable and friendly. Oh, did I mention they have many significant events every month and complimentary yoga classes twice a month? Not forgetting they have a free EV car chargers for those with EV cars.

I'm going to say right now - Lakehouse is such a pleasure to live at (it's pretty new at just under…read morea year old). The rest of my review is below - My girlfriend and I looked at apartments in April of 2018 with the plan of moving in to wherever we selected near the beginning of June. We visited Lakehouse and several other apartments in the region. We made the "mistake" of visiting Lakehouse first which sort of soured us on everything after... HOWEVER - this wasn't necessarily a bad thing. The rent here is a bit on the higher side - but Lakehouse is classified as luxury for a reason. The staff are all INCREDIBLY friendly and fast to respond to special requests and maintenance tickets. We had a few things (very minor) that needed fixing or adjustment when we first moved in, and we never had to wait more than one business day for the maintenance folks to resolve issues. Further, the concierge/front desk is even willing to deliver packages to our apartment if you will not be home in time to fetch your packages on your own. We have a weekly HelloFresh delivery that they even unpack and load into our fridge for us! The building is pet friendly ($40 pet rent per pet). We had a few issues with a neighbors dog barking for hours on end but that has calmed down significantly. The staff was quick to get back to us and has always been willing to work on any issues that pop up. Your rent doesn't include utilities - but you only pay $6 per month for trash services (disposal rooms are easy to find and well lit). You pay utilities (both Comcast and Verizon are available for telecom). Electricity is through BGE and through our first month the prices have been affordable. We have laundry machines in our apartment and they are energy star rated - the washer is a bit compact and can't handle that much laundry - but that's the trade-off for saving space and water. Parking is INCLUDED in your rent and the parking garage has ABUNDANT parking (I'm not exaggerating). The garage feels very safe ( I regularly leave radio equipment (for my volunteer gig) in my car and it has not been broken into)). Security guards watch the garage overnight as well. You have control over your climate control as well which is very nice - the balconies are spacious and enough to fit chairs/small table on them. I will definitely reiterate that the major draw here is the staff - they are so friendly and willing to go the extra mile. I hope Bozzuto has no plans to give the building to another management company. There are frequent resident events as well. The rooftop pool is a huge plus - it's never super crowded either. The staff also tends to remember resident names. If you're looking to move to Columbia (easy to reach route 29) you should definitely visit/tour Lakehouse.

This is a horrible apartment complex. Although the reviews rate it a 2, in my opinion, it deserves…read morea zero. I have lived in this complex since 2014, and the problems began in 2016 under property manager P. Kemp, whose behavior I found to be unstable and unprofessional. During my tenancy, I was falsely summoned to court, had my car wrongfully towed, and was approached at my door by the property manager accompanied by a police officer who lives on the property, where I was falsely accused regarding my disability tags. Despite providing proof that my rent was paid on time, I was still charged a late fee. I also reported a tenant who harassed me, yet no appropriate action was taken. When I escalated my concerns to the Vice President of the management company--since the property owner is inaccessible--he yelled at me and dismissed my concerns entirely. Additionally, when maintenance requests are made, the repairs are often incomplete or poorly handled. The staff turnover rate is extremely high, which contributes to the disorganization and lack of accountability. Several Black women in this community have reported experiencing similar harassment and mistreatment. When I raised concerns about the issues I was experiencing, I was met with a notice that my lease would not be renewed and was dismissed by Tony Perichino, the Vice President of their management company. There is no direct access to the property owner. I am currently paying approximately $3,000 per month, including gas, electricity, water, and sewage, for a one-bedroom apartment. DO NOT MOVE HERE.

DO NOT BREAK THE LEASE UNDER ANY CIRCUMSTANCES!! EVEN IF LIFE HAPPENS AND IT'S NOT YOUR…read moreFAULT!!!!!!! Unfortunately, we cannot give FIVE STARS like most people who have given them such wonderful reviews. It's more like a negative ZERO! To the Company and its OWNER, rules, policies, etc... I will say this with A WARNING, DO NOT MOVE HERE!!!!!!!!!!!!! What seemed to be a blessing, became a CURSE. A nightmare. And it is still A NIGHTMARE. We are going to continue to tell OUR STORY about this place to make people aware of how they did us. OUR STORY: Back in 2011, my husband and I were excited that we were approved for a 1 bedroom. Only had the keys for 3 days because just as soon as we had good news to share, our situation made a complete turn for the worse. My husband lost his job. Sadly, we did not get a chance to move our things in. Went to the office and talked with the manager telling the manager our situation. We had no choice BUT to break our lease. No job. No money to afford the place. We turned the keys in and left. Fast forward. It is now the Year 2021. We got a letter in the mail stating that they had been to court and won their case. We were never notified of this matter. [A strategy these companies use so you can't fight it! They don't want you to show up!] The letter also states that we now owe them $20K and the process of Garnishment of Wages has begun. Now the company my husband works for is fully aware. How did they come up with $20K and we were not even in the apt for a month?!! Instead of charging us for the breaking of the "Lease Fee", they stated due to the amount of time the apartment was vacant caused the fee to go up to $20K. This is INSANE! Serenity Place at Dorsey Ridge Apartments (at that time) was fairly NEW; we doubt very seriously they had a hard time putting other people in there. Even still, if the place was unoccupied for even 6 months--$20K still DOES NOT ADD UP! So how did they come to terms that we owed them $20K!!!!!!!!!!!!!!!!! Today, 2025, they are still haunting us and are causing us such hardship. Received another threatening letter yesterday about this same matter. The balance is now $15K. We do not have this kind of money. Paying them $800 a month is robbery. Also, they will put you in a rental credit database that would hinder you from renting anywhere else. WE REGRET THE DAY WE EVEN LOOKED AT THESE PLACES. DO NOT MOVE HERE. IF YOU FALL UNDER A CIRCUMSTANCE THAT IS BEYOND YOUR CONTROL AND FORCES YOU TO BREAK THE LEASE-----YOU MAY WANT TO RECONSIDER MOVING HERE!!!

I lived here from spring of 2023 till the summer of 2024. This is going to be a long one…read more The reasons why it's not a 5-star review: - The lack of consequences for dog feces/urine in the pathways of residents (indoor/outdoor) - The residents don't pick up/clean after their dog's feces/urine (there are bags available and trash bins available throughout the complex) so it's common to step on dog poop while walking on the sidewalk. The smell of feces in the grass too is very unpleasant. - The lack of consequences for unleashed dogs - it's in the leasing agreement and a violation if not followed. While it was a pet friendly apartment - there wasn't much enforcement for any irresponsible dog owners who let their dog unleashed (besides in the dog park). - Fitness center - had only 1 working treadmill for quite some time and some weights were missing, finally by summer 2024, they updated the facility, and it looks great. - Depending on which person in the leasing office is sorting through the mail in the package room, your package may be easy to find or sometimes not. - Lack of consistent notification of when the leasing office is closed. On some holidays, the leasing office team does not give notice if their office is closed. Some holidays aren't observed for residents but at the very least there should be some notice. - Lack of security. For the entire duration of my residency, at least 10 cars have been broken into and or bricked (wheels stolen), even in the parking garage. The culprits targeted Toyota sedans (Corollas, Camry's) and the occasional Honda sedans. It sucks for those residents affected, not sure what was done to mitigate that issue. - A longtime resident I had made friends with even mentioned that the service/maintenance has gone downhill, so they were on their way out after living there for a few years. - Leasing office rarely answers their phone, you're better off emailing them or going in-person. - Residents are driving way too fast in the parking lots and especially the garage that has caused a near hit of residents, their kids, pets, and other cars. - There are only 2 elevators and only 1 can be used for moving-in/moving out and this is in the main building so you're SOL if you're in the other buildings (have to use stairs), or if the freight elevator is broken. There's no loading dock for moves and some locations for a particular apartment isn't convenient for movers = you may be charged more if you're moving in/moving out using moving companies. - The pricey rent did not equate to the overall maintenance of the complex, services, lack of security, and amenities that was offered. The reasons why it's a 3-star review: - Katie's attentiveness and kindness from when I first moved in to all the way till I moved out - she's the reason why this not a 2-star review. - The proximity of the apartment complex, it is so close to many stores, grocery, mall, etc. - The maintenance team. Anytime you need to get something fixed, the maintenance team is really quick. Don't read the apartments(.)com reviews. I was basing my decision to move into this apartment through that site and sorta regret it (moved from CA to MD).

Available units are not move-in ready to be rented. Once they have a prospective tenant, then they…read morewill prepare the unit. The staff needs some training in customer service and hospitality. They are rude, and they act like they are being bothered. If you're paying rent close to $3000+ a month, they need to be a little more polite, and Bozzuto needs to pay them a decent salary To attract better employees. Apparently, leasing office staff don't appreciate having a paid job. Staff don't answer the phone, and they don't respond to phone calls. They don't return emails. Maybe, they need more staff. So, unprofessional. Staff needs training! It is a nice location. Rather than hardwood floors, they have carpet. Carpet is old and HVAC system is not cleaned properly. residents leave the trash bins out on non pickup days smelling up the place and creating a potential problem with rodents. There's an extra charge for trash pickup. It should be included in the high rent. Unit and layout are tiny, appliances are old. Rather than a walk in shower and tub, units have 2 bathtubs. Outdated. Photos on their onsite gallery have color, accent walls and curtain rods. Actually, Units wall are all beige. No crown moldings or chair rails. Very plain. No curtain rods. Limited shelving in closets. Wooden cabinets are worn and water damaged. The only lobby is the main bldg. Only one building has an elevator. The other buildings have four flights, no elevator. There's no real security, and the garage is very dark with limited lighting. Drivers speed throughout complex. This location is not managed like a typical Bozzuto property. corporate either doesn't know or doesn't care due to a housing shortage. I don't like key fobs because it's computer-controlled and others could potentially have access to your unit.

Michael S. Hello, as a former resident, I would like to inform anyone who looking for an apartment…read morecommunity stay to certainly consider the Groves at Piney Orchard. Why, because the office staff alone with its workers crew is one that prioritizes its residential needs. Great to hear that remodeling is taking place throughout the community to keep up with the present needs of its clientele.

With the exception of the Maintenance Workers, the staff are rude and unpleasant and they are…read morenever in the leasing office. Phone calls go unanswered and the complex has been going down hill since Jazmin has become the Property Manager. I plan to reach out to the Better Business Bureau and the local papers because something needs to be done about this property.