Be aware that the current (September 2025) process for applying for one of their apartments…read morerequires providing a third party with logon credentials for your bank account, so that the deposit history for your account can be reviewed to verify your income. That became apparent to me only after I had paid the application fee, which is non-refundable. When I discussed this with their office, I learned that they did not support an alternative way to verify incomes.

C Street Flats Apartments…read more "I don't recommend anyone living here. I toured here recently and heard a tremendous amount of noise. The walls are too thin. Plus, there are two clubs opening across the street. I can imagine the negative impact it will have."

Ive been here going on three years. Great staff. Clean community. Starting with the office,…read moremaintainence and cleaning crew they are very professional and friendly. No, complaints

DO NOT MOVE HERE: I…read moream currently a tenant (RENT = $2250/MO for 1 BR) at Avalon Laurel and there are some really important things that you wont read in the reviews that you need to know before moving to this place. 1. Don't move here if you enjoy speaking on the cell phone: The signal for cell phones here is very weak in this area, and there are no current plans to fix the issue. You see people walking around the complex talking on the phone to maintain their signal and your cell service will be almost non-existant in your home, guaranteed. 2. Don't move here if you like to choose your own internet, or if you enjoy paying less than $130.00 per month for internet: Avalon Laurel 'partners' with Verizon Fios and forces you to get internet from them at a locked-in price of $130.00 per month. This expensive internet doesn't have a 24-hour customer service line, and it takes a week for a technician to come out to establish service. This coupled with a poor cellphone signal means that your first week at Avalon Laurel you will be totally cut off from the internet and phone use, essentially making your lifestyle the equivalent of living back in 1990. 3. Don't live here if you like having a guest: At Avalon Laurel, the guest policy is very anti-guest. Firstly, your guest must get a 'guest pass' or they can be towed from guest parking. Having a guest stay for a week? You will need to go to the front office and try to get multiple guest passes as they expire every three days. There is virtually no free and non-patrolled parking in the area so your will be towed. Secondly, if having a guest stay over for more than two weeks, then they need to leave after two weeks or they will be considered an 'Unauthorized Tenant', and must be on the lease. If you choose to put them on the lease, even though you already have the apartment, they will put you and the new tenant through another round of credit checks even though you have established your ability to be able to pay the lease in the application. Got an infirm grandmother who wants to stay at your apartment for a few months? Well, she had better have good credit. Have a kid in college who needs to stay with you over the summer? UNAUTHORIZED TENANT. I have been warned about my name being placed on some 'list' or something. The trash is located in one spot on the site. If you enjoy schlepping your trash for two or three blocks on site, or putting the dirty trash bags in your car, then this is the place for you.

My daughter and I have lived here going on 4 yrs. The people here are wonderful, the staff area so…read morefriendly and the maintenance guys, Oscar and Kevin are the best. If I need to something fixed, it is usually taken care of right away or by the next day for sure. I am 82 yrs. old and this is my home forever. I love it here and would recommend it to anyone looking for a place to live.

I honestly can't express how happy we are to have found the Enclave at Emerson. We have enjoyed…read moreevery aspect about living here in this community. I am very particular about many things and let me say they check the box in everything when it comes to an ideal community..probably even better than ideal. Let me start with the office staff--Luther, Daryl and Josh are some of the most genuine people. They are very good at addressing any questions or requests I have in prompt manner. The property manager, Luther Crawford, really lives up to all of the amazing reviews-- I'm so impressed with how well he runs this community and goes above and beyond. Always with a smile on his face asking how you or your family are doing...he isn't just asking to sound nice, he truly means it! He really cares about his residents and it shows! He has even brought packages right to my doorstep for me!! The maintenance crew, Daryl and Josh, are very friendly and courteous when coming into my apartment for any maintenance & always care to make sure we are comfortable in our home at all times. They respond to maintenance requests practically immediately and always do an exceptional job! Next, the community..anyone I have encountered here is so friendly and easy to spark up a conversation with. It makes me super thankful to live in a place full of so many warm personalities! Additionally, there are beautiful amenities, which include a wonderful swimming pool (complete with a kiddie pool area for the little ones), a beautiful gym and a clubhouse that holds frequent events for families! Bottom line, I have lived in many apartments, but Luther and his staff go above and beyond to set themselves apart from all the rest. They know just how to care for their residents all while maintaining an extraordinary amount of professionalism & ensuring all move in & administrative processes go as smooth as possible. I'm so happy we chose to move into this community. I hope this review is a reason for you to want to save your time looking anywhere else. You won't regret choosing to live here. Quite frankly, you'll never want to leave!

1-year Resident Review!…read more I've officially been a resident here for a year now. I am very happy with my decision and proud to call this complex my home! Pros: * No rodents or bugs (minus the occasional spider) * Awesome maintenance team. My maintenance requests are usually accomplished same day or next day! * Neighborhood is quiet, safe, friendly, and diverse. Easy walk to Laurel Lake and Grandville Gude Park. * I have neighbors above, below, to the left and right of me; rarely do I hear any sounds from them! The carpet helps a lot. * Complex is kept clean. * Lots of renovations and upgrades are being done. * Friendly and responsive staff! Staff consistently communicates important updates in a timely manner. * There is a convenient app to pay rent, make maintenance requests, and send/receive messages. * Keyless door entry (You type in your code on a keypad to enter; you can create a temporary code for guest). * Heat/ Air conditioning can be controlled from an app. * Appliances work well (All electric btw). * Super convenient location with LOTS of nearby shopping and restaurants. * Pet friendly community. * Storage closet on the balcony. * Amazon Lockers. * Clean pool and gym. Cons: * The outside radiators can be noisy at times. * Some amenities mentioned on the website are misleading: -There is no business center (This is what I was told after calling to use this service). -The clubhouse hasn't been open since I've lived here. This may be due to the pandemic. We were told it is currently being renovated, so maybe it will be available in the near future. -The gym is not 24 hours (since I've lived here). The gym hours were from 8am-6pm Monday-Friday and Saturdays 9am to 5pm, but has been closed since September for renovations. Hopefully they will extend the hours once the gym reopens! If you are considering moving to Laurel, I definitely recommend The Views at Laurel Lakes Apartments!

From the owner: Upscale apartment living awaits at The Views at Laurel Lakes Apartment Homes! This Laurel, Maryland…read morecommunity boasts a variety of amenities designed to enhance your lifestyle, including a two-level swimming pool, a clubhouse lounge, and a 24-hour fitness center. Inside your apartment, you'll find upgraded kitchens and cozy fireplaces. The Views at Laurel Lakes Apartment Homes is conveniently located near Laurel Towne Centre and the Laurel Train Station, making it easy to get around.

The only good thing about living here is the maintenance team -- they are responsive and do their…read morebest. Unfortunately, everything else has been a terrible experience due to property management. The first red flag came two days before move-in, when we were suddenly told our apartment wouldn't be ready for another two weeks. After almost a year with no issues, things got worse when a roach infestation began due to overcrowded apartments nearby. Instead of handling it promptly, management delayed inspections and extermination over and over, forcing residents to live with pests. On top of that, despite months of documented requests, no lease renewal or transfer options were ever provided as my lease end date approached. The manager avoids calls, emails, and any direct contact, showing no accountability for residents' concerns. This community could be fine if not for management's negligence. The poor communication, failure to address habitability, and disregard for residents make it impossible to recommend.

I just moved here a couple days ago. I was definitely looking for a better apartment situation…read morebecause I was EXTREMELY unhappy with where l was. I will update with more details later, but for now, suffice it to say...our leasing agent (Chantel) and the manager (Ashley) were both very helpful and personable. We're now on a first name basis with the maintenance technician, though with a name like Pharoah, how could you not remember. He has also been very personable and responsive... We already feel more welcome in 2 days than I felt at my old place in over 2 years. The only reason for the 4 star review is for the hot water heater not being the greatest and the steps up to garden apartment landing are VERY steep and slightly sloped so you have to be really careful if you're carrying a bunch of stuff or you have any stability/clumsiness issues. Overall though, I'm thrilled to be here!

We have lived here for seventeen months. In the beginning everything was good. When we first moved…read morein we felt like some in the Leasing Office made living here fun. Danielle (who is no longer here) made us feel really welcomed here, and Chris was very pleasant and welcoming as well. Now, management has changed and fun living and feeling welcomed here is no longer a feeling for us. The amenities here are supposed to be a part of living and paying for a luxury apartment, but here that isn't the case anymore. We used the Community Room for a friendly and fun gathering for the holiday. We were given permission to use the room. After using the room we were first charged $1,000. After retaining an attorney, he advised us that there is nothing in our lease stating that they can charge us for using the room. After receiving the letter from our attorney Christy and Jasimon changed the $1,000 to $500. Which we haven't paid, because it's not valid or fair. I feel like we were targeted for them to get extra money from us for the activities that they have here. People use that room all the time, even the night before we did and they were not charged. A fact that I know! It seems like since management changed, everything has changed for the worst. Why live in a luxury apartment if you can't utilize the amenities that you're paying for? I have had two packages stolen that has still not showed up. Thankfully, the two companies resent my orders to me. This week has been the fourth or fifth time that we had to put in a work order for the microwave. It keeps cutting out, and tripping the breaker. The last time we smelled smoke. I have asked the last maintenance guy to put in an order for a new microwave. We'll see what happens or how long this will take. I pray that living here gets better and back to fun the way it used to be.

I have lived here for three years and after JAG bought the building it has gotten so much worse…read more The leasing office never seems to work except for one lady, Jay. If she's not working everyone is goofing off or just laughing in the one girls office. I used to call and get a message to people but not any more. I submitted a service request three weeks ago about my faucet not working in the sink. Called about it. Said it'd be fixed by the end of the week. That was last Friday. Still broken. In short they do not have the same standards as before and it starts in that office. I don't know if it's poor management or what but they need to rethink who they hire and how they work. They are nice. I will say that. But really just goofing off in suits most days. My lease isn't over until December but I am not renewing. Not here.

My experience was horrible. It took 1 month for them to process my information, the system that…read morethey use to upload information is horrible the whole process is terrible. I made enough money, my credit is fine then to find out I was denied because my current rental was not giving them the information they need. When I had already informed foxfire leasing agent they that office is not professional. So if you want to move there just be prepared to wait awhile for an answer ( yes or no). Oh by the way if you are denied you have to wait 3 to 14 days to get your money returned to you; I am still waiting. 1 only good thing is the leasing agent Sam is marvelous at his job. Thank you Sam.

I m a Nigerian Permant resident residing in Foxfire Apartment laurel and I wish to shout out to…read moreLeasing Office Staff and the PANCO Management for the surprising but pleasant experience of moving into the Residence. Foxfire is not just a serene apartment building, it's environment is well kept, the staff amazing, the apartments are well maintained and it's accessible to anywhere in Maryland. They are so efficient that once a maintenance request is put up by Residents, the issue is promptly resolved. You do not see people loitering around the community neither do feel unsafe. I want to also shout out to Katherine Tajo and the others at the Leasing Office for the wonderful experience and support I and my Sister received from you all. On behalf our family, compliments of the season to everyone. Best regards, NGOZI

My brother has been a resident at Verde at Howard Square West for the past few months and since…read morethen it has been one major issue after the other. Upon moving in the apartment was extremely filthy and smelly, you could tell it was not properly maintained or cleaned before they setup the move in for him. Within weeks of moving in both the refrigerator and microwave in his unit stopped working randomly. After he submitted numerous maintenance requests, it still took them ONE whole month before they finally repaired it. He also complained and submitted a maintenance request over two weeks ago for someone to replace his air filter in his unit and till this day the air filter has not been replaced. I recently came to visit and I can confidently say that the living conditions at Verde are unbearable and unpleasant. The overall quality of the building is horrible. The floor tiles in his bathrooms are misaligned and have spaces in between them that can cause an injury if you step on it barefoot, the hallways have a foul odor and if you still happen to come for a visit you will be met with numerous "F U" signs that people have carved into the wall. To top it off "Nia" in the leasing office is rude and she should not be in a position of customer service. She clearly does not care about the concerns of the residents.

been here for about three months I had an issue with getting a storage unit and Im so grateful for…read moreJune the maintenance guy he went over and beyond to help me to make sure that I got the proper unit took his time made sure I got my keys before he even left work. Awesome truly appreciate. it thanks June

These false advertising people say one thing to get you in the door and then charge you what they…read morewaived for you to move in. No fine print. They charge your guests to park miles away and have to walk to your apt. I'm sure they are saying they are following rules set by the management company. So when is the person with true business aptitude that's not on the end of screwing their customers gonna stand up?? My #1 suggestion to all living under this management, MOVE and anyone else, pass them by and go someplace else. Real talk.

I had a wonderful move in experience.Our leasing agent kimberle Davis was excellent. She…read morecommunicated very well an was very helpful. She made the moving process easy.

I have been holding off on writing this review until after I moved out because I wanted to be as…read morefair and objective as possible. After living at Emerson at Cherry Lane for almost three years, I can honestly say this was one of the worst apartment experiences I've ever had. For the amount they charge in rent, the condition of this property is completely unacceptable. Throughout my time here, I dealt with: * Mice and roaches. * Weevils in my kitchen cabinets, which required an exterminator. Ironically, residents pay a pest control fee, but extermination services were only available on Tuesdays and Thursdays. * Trash, leftover food, and old furniture constantly sitting in the hallways. * Dog urine and feces in the hallways and walkways that would often sit for days without being cleaned. * A water leak in my apartment that caused damage to the molding and paint. Although the leak was addressed, the cosmetic damage was never repaired. * Teenagers frequently hanging out inside the stairwells smoking, causing the smell to travel throughout the building. Since I lived next to the stairwell, I often had to ask them myself to stop because management was nowhere to be found. * Broken exterior doors that compromised building security. In nearly three years of living here, the side entrance was rarely secured properly. * Homeless individuals sleeping in the hallways and stairwells. One morning around 5:00 a.m., I walked in and found someone sleeping directly in front of the elevator. * Broken glass left in common areas over weekends because the cleaning crew only works during the week, meaning messes often sat until Monday. * An elevator that was out of service multiple times, with no freight elevator available for moving furniture or large items. * Numerous nights where police responded to domestic disputes, waking residents in the middle of the night. * Guest parking fees that are outrageous, while numerous vehicles appeared to remain parked on the property for extended periods without moving. * My own vehicle was towed while I was waiting for my permanent license plates and using a visitor's pass. It cost me $175 to retrieve it, and my boyfriend waited over two hours at the tow lot because no one was available at the front desk. * Package theft was a recurring issue. The mailroom was constantly overcrowded because lockers weren't cleared promptly, and there were even local news reports about people repeatedly stealing packages from the property. * Office management was rarely friendly or welcoming, and interactions often felt like an inconvenience. Also don't forget the trash bags in the hallway left out after pickup. Makes the hallway smell like sh*t, and funk. Perhaps the most frustrating part was that I was an ideal tenant. I paid my rent on time every single month, never had complaints against me, and took care of my apartment. Yet every lease renewal came with another rent increase--even when similar units were advertised online for less than what I was being offered. This property has so much potential, but the lack of maintenance, poor security, cleanliness issues, and overall management make it impossible for me to recommend it. I genuinely could not wait for my lease to end. Moving out was a huge relief. If you're considering Emerson at Cherry Lane, I strongly encourage you to tour carefully, ask current residents about their experiences, and read reviews before signing a lease. In my experience, the rent simply does not reflect the quality of living here. Save yourself the stress and look elsewhere. I literally wish I could give this place ZERO stars. ****PHOTOS ATTACHED ON GOOGLE REVIEWS****

First, there are young adults frequently smoking in the hallways and other common areas. This…read morehappens regularly and has made the shared spaces unpleasant for residents. If smoking is permitted, I would have liked clarification on where it is allowed. If it is not permitted, I would appreciate enforcement of the policy, as it has become an ongoing issue. Second, I had questions about my monthly water bill, which has been consistently around $200. I was told that someone was sent to check the meters, but no one actually came to my unit to inspect anything.