Eric is very nice and informative. When you need somebody…read morewho you can trust with the best prices, he's the guy to call!

Eric is amazing and I cannot thank him enough for handling our commercial insurance. Not only is…read morehe very responsive, he is very detailed and follows up. We increased our coverage and our premium dropped significantly. Highly recommend!

Just wanted to leave a note to say how nice my experience was with this company. Ultimately, even…read morewhen knowing their was no financial gain on their part, they spoke with me until I had all the information I needed to help me in my situation. Need more business' like these and I highly recommend them.

I have been with Lewis Olvera for about 9 years and he and the staff have always treated me well…read more They have helped my husband and I through all sorts of situations from home insurance, umbrella insurance, property insurance, and multiple changes with our car insurance. They are always kind, respectful, and efficient.

Angela Laird was able to explain things in a way I could understand. She was very patient.iread more

I came to ask if Northtowne Insurance would print out a DMV application for me. Thank you Beatrix…read morefor helping me. Then I found out all the insurance services these 2 locations handle: Home, Auto, Pet, Notary, DMV and Birth Certificate Translations. Thank you again to Branch Manager Lily and Beatrix for your outstanding Five Star Customer Service. I will be back and I will tell my friends. Julie A

I provided all of my information, including drivers license numbers, address, VIN, etc. and never…read moreheard from them again. I was looking to change my longtime insurance company of over 30 years for all of our vehicles, homeowners, personal article, umbrella and possibly even medical. I called 3 times to follow up and they completely ignored me. Don't waste your time contacting them. I spent over an hour gathering all data and talking to them over the phone with zero follow up on their side. Totally let down.

The place is always clean service is great and they come in handy when emergency's happen.read more

I've been waiting here for over an hour. Actually, an hour and 15 minutes to cash a check. I have…read moreID and a recent financial POA. Maggie, who is nice enough, has to make multiple calls to her "Director" , who doesn't call her back while I sit here. "Rapid" is not the correct name for this business. I think 15-20 minutes would be more reasonable for this service.

Marbella is absolutely fantastic, and her customer service is beyond satisfactory. She provided me…read morewith the best insurance plan that works for me and was highly informative and detailed. I am so grateful to have found her!

Review of Express Insurance - Reno, NV I've had an extremely…read moredisappointing experience with Express Insurance in Reno. For the past three weeks, I've been trying to complete a simple account update--yet no one has been able to help me or return my calls. The office repeatedly promises call‑backs that never happen, even when the receptionist assures me someone will follow up. I've gone into the office several times, only to wait for hours while staff members--Tiana, Anna, or others--are "in meetings" or "on breaks." Despite repeated visits and voicemails, I have never received the assistance I was promised. Their lack of professionalism and communication is unacceptable. Emails go unanswered, phone calls aren't returned, and in‑person service is frustratingly slow. This level of disregard for customers is deeply discouraging and reflects poorly on how Express Insurance values its clients. I truly hope they take the time to review their internal practices, train their staff properly, and start honoring the level of service and accountability expected from an insurance provider.

I got a loan from this place a couple weeks ago, and I forgot to leave the review then. But I just…read morewanted to say thank you to them! They helped me out when I was in a tight spot. The girls in there were quick, professional, kind, and most definitely courteous! Thank you again ladies! P.s. I am so sorry I forgot their names, but was thrilled with the experience P.p.s. Quick update! It was Desi that helped me out! Thank you again!

Gaby at Cashco is very personable and very knowledgeable It was the first time that I ever applied…read morefor a loan and she made it painless. She arranged for my loan payments to come directly out of my bank for three months payments. I really needed the money and I'm very grateful. Thank you Gaby

I've been a client of Don Chang - State Farm for a long time. They have provided my family with…read moreinsurance products, assisted with claims, and took good care of us for about 25 years. They check in for updates, or tune-ups every year to make sure we're covered. When I go in, it's always like seeing an old friend! I've had a couple collision claims myself and Don Chang has taken good care of me each time. My father in law had had a few too. One time it was snowing and my car battery died. I knew I was fairly close to the office so I called to see if I could get a jump. So yeah, Like A Good Neighbor Don was there! He didn't have to do that, he could have said he was busy, but he came out and helped get me going. I've always appreciated the service I get from State Farm.

I called to get a quote and Cristian had a great Customer service offering me life insurance as…read morewell. Excellent service of him. Thank you