I've been a client of High Sierra Insurance for over a year. Jorge Serrano, owner, is a insurance…read morebroker. That means he has at his disposal many companies to fit your insurance needs. I had initially done business with another insurance company, but their prices were exorbitant. I required an insurance company which could insure everything under one roof, whether it be multiple properties and rentals plus autos. I was hard pressed to find many companies that would satisfy my needs. I was recommended to use an insurance broker. I was shopping and found Jorge was able to fit my needs and most importantly responsive. I searched extensively and was hard pressed to find someone that fit my criteria. On top of that, High Sierra was able to save some cost since they were able to insure most of my needs under one roof. If you are looking for a great insurance broker, Jorge Serrano of High Sierra Insurance my very well fit your needs.

Thank you Jorge for taking the time to sit and break down the details in a policy. Something no one…read morehas done before. Knowing these details helps to better understand what it is we are covered for. Not only did you break down what is covered but you explained this so clearly. I TRULY appreciate that you helped find a policy that was so much better than our last policy in so many ways without breaking our wallet. Can't get better than that!

Ochsner insurance takes outstanding care of my insurance needs. I would highly recommend this…read morebusiness to anyone who needs business or personal insurance!

Jeremy was incredible to work with regarding our insurance needs. He sat down with us and explained…read moreeverything perfectly so we could understand all of our options. He made excellent recommendations for our various insurance as well as budget needs and we were extremely comfortable in our selections. Highly recommend reaching out to Jeremy for your insurance needs!

He did a great job getting my husband on, Aetna Medicare PPO. Took his time and really explained…read moreeverything

Gina was great at helping us find the health insurance plan we needed. We didn't have an…read moreappointment, however Gina was able to squeeze us in before open enrollment ended. She guided us through the whole process and we were in and out in less than 20 minutes. She also speaks fluent Spanish if needed. Thank you, Gina!

They are very helpful in this office. They were able to update my info for my car over the phone…read morewhich saved me a trip on having to drive down there.

The only reason I am writing a review on Yelp is because the lady on the phone didn't ask why I was…read morecancelling my policy. I had a policy with State Farm for 5 months every month they called me and asked me for my fiancé drivers license, we even went in and physically give them the ID they told me repeatedly that my policy would not change and they lied to me my policy when they finally put in my fiance's ID after 5 months of asking for it and five months of giving it to them, my policy went up $100 so instead of paying the quoted $123 a month I was paying $223. they're inconsistent and unorganized and it's sad because now whenever anyone asked me if I like State Farm I'm going to say no just because of this one experience I don't think it was State Farm as a whole but I do believe it was definitely The Lack organization on their part in this office.

Everyone in the office is super nice! They help you get the best deals possible! They really stay…read moreon top of things when it comes to your policies!

I hate to be one of "those people" but here goes.... I've been a customer of State Farm for over 20…read moreyears. I can honestly say that until today, every single interaction that I've ever had with a State Farm employee or agency representative has been positive. 10 days ago, we filed a windshield claim for one of my cars. Due to some snafu in the system, the claim wasn't getting sent to the vendor in which they were assigning the repair. We called repeatedly and texted the office to help us figure out why - they didn't answer their phones for days and due to work limitations, leaving a message was not an option. They responded to our texts from 6/20 on 6/26.... We finally got through!!! THEN it took several hours on the phone with the agency today to resolve the claim issue. No one would take ownership or attempt to resolve the issue, it kept getting pawned back onto me & my daughter. After several hours, I requested a callback from a supervisor or Jenn herself. Well, both called back.... The supervisor was very friendly and helpful, apologizing and taking ownership of the mess up. But Jenn was incredibly rude, very condescending tone and took no accountability for her understaffed and undertrained office. She basically told me that i was minority inconvenienced, but that SHE was majorly stressed due to the recent State Farm rate increases - so I should be grateful that it wasn't worse. With every previous agent that I've had, they've been an advocate for me as a customer. Jenn made it clear that my complaint was an inconvenience to her and offered no apology or acceptance of accountability for her agency's poor service and the issues within the company she represents. Within 2 minutes of me requesting to be moved to another agency, I had an email confirmation from State Farm directly confirming the change.

We have been with the Fewins Agency since we moved to Nevada in 2017. We made the best decision…read moreever to work with his office and staff. Kristina is the best and very accommodating. They always have been able to work with us and our budget.

Mr. Fewins and his staff are awesome. They're very flexible and respectful. Due to my work hours, I…read moream usually not able to make it into the office but the staff communicates with me via email and allows me to handle business that way. At the time of the renewal of my auto insurance, an agent will call to set an appointment with me to review my policy to ensure I fully understand my policy. A+ Team in the office and will take their time to make sure the customer has the best experience. American Family Insurance, offers Auto, Home, Life, and other types of insurance. I have been very happy with my coverage and service over the past 5 years with American Family Insurance.

The worst agent you could possibly entrust any information to. I was 20 years old with no…read moreknowledge or experience in insurance and his advice and "help" resulted in I having to pay over $2,000 in taxes.

From the owner: Please call for an appointment. We offer our services to both residential and commercial clients…read more Looking for a quality, full service life insurance plan for your family in Reno, NV, call on CYA Insurance Agency today.

5 star all the way! Zack has helped us for many years!…read moreAlways finding us the best prices available! We highly recommend Inszone for all your insurance needs! Thanks again for your very prompt professional service!!

I have been working with Zack in Inzone Insurance for more then couple years now, I appreciate that…read morethey are fast to answer the phone and get back to me with any insurance questions I have. They take the time to find the best quote for me and I'm very pleased with their insurance knowledge. Would recommend Inzone Insurance to my friends.

I contacted GEICO to pay my insurance and was told I can't pay because I need proof of…read moreregistration. I explained I'm waiting for my DMV appointment. Was told again they couldn't accept my payment. I contacted AAA found out they were connected with DMV and changed insurance companies. Now I'm getting constant calls about payment. Listen to the agent stating my payment couldn't be processed/accepted and leave me alone.

I spent over 9 hours on hold between Wednesday and Saturday trying to get a homeowners insurance…read morequote. There were several phone calls made, and I was on hold anywhere from 20 minutes up to 3 hours. I thought maybe I was calling after hours, but after talking with an agent on the last call, I discovered their hours are 8:00 am until 11:00 pm seven days a week. Even though they offered the cheapest policy, I decided to pay more to avoid any future issues with trying to get in touch with them. After all, if you have an emergency, you don't want to get stuck on hold for hours on end.