I've been a client of High Sierra Insurance for over a year. Jorge Serrano, owner, is a insurance…read morebroker. That means he has at his disposal many companies to fit your insurance needs. I had initially done business with another insurance company, but their prices were exorbitant. I required an insurance company which could insure everything under one roof, whether it be multiple properties and rentals plus autos. I was hard pressed to find many companies that would satisfy my needs. I was recommended to use an insurance broker. I was shopping and found Jorge was able to fit my needs and most importantly responsive. I searched extensively and was hard pressed to find someone that fit my criteria. On top of that, High Sierra was able to save some cost since they were able to insure most of my needs under one roof. If you are looking for a great insurance broker, Jorge Serrano of High Sierra Insurance my very well fit your needs.

Thank you Jorge for taking the time to sit and break down the details in a policy. Something no one…read morehas done before. Knowing these details helps to better understand what it is we are covered for. Not only did you break down what is covered but you explained this so clearly. I TRULY appreciate that you helped find a policy that was so much better than our last policy in so many ways without breaking our wallet. Can't get better than that!

it took me 15+ quotes and multiple websites to find a human being who was knowledgeable and knew…read morewhat she was doing. RobinT handled my quote request. We spoke. I gave her the rundown of the 4 drivers (2 teenagers) + 4 cars (3 full coverage, 1 liability only) As she was gathering info she helped me understand where I was under insuring but the cost of additional premium was negligible. Then I received an email with my quote, so I could compare to my progressive quote (old insurer) Robin beat progressive by over $100 per month! with apples to apples coverage. then we bound coverage over the phone, setup payment, and I started getting emails + logins for the customer portal. I bundled home + auto and I am very happy with the whole process. I had a LOT of anxiety about adding a 16 and 18 year old to my policies. But I was in good hands with allstate and the Terelak Agency.

Why have a local insurance agency when you call the local number during working hours and get an…read moreoperator in an unknown location?

The world of Insurance is NOT the rosey fun-filled circus as seen on TV commercials. After going…read morethrough an unbelievably frustrating process with Progressive, and their "agents", I was so fortunate to have Cheryl at Heuer contact me promptly after I emailed them. I had forgotten how involved getting the right Insurance tailored to one's life was, but Cheryl was so knowledgeable, kind and personable in determining what we needed. After explaining what we had in the past and what we needed now, she went to work and got us the coverage we required in the time frame we asked for, AND ALL at a great price. Did I mention her patience? Yes, the difference is night and day between Heuer and those on-line insurance "companies ". I DEFINITLEY recommend them.

It was time for us to find another insurance carrier, and by coincidence, I came across the…read moreprevious owners card in our car we purchased back June. The previous owners were so immaculate in the upkeep of the car, I figured they would be just as particular in a business that would take care of them. I first messaged through Yelp, and I got a call from Laurel. She is very easy to work with and sent me the quotes I was looking to compare with the current coverage. Their quote was instantly $400 a year difference! We met with her at the office and she went over every detail. We felt it was the ideal coverage and the huge savings sealed the deal! Their company is also licensed in Ca. so, I will have my son and friends call in for quotes. I would really love to give 5 stars, but the drive was further than we are used to. Maybe some day they would be able to have a service where they could come out to the customers homes or meet half way... Thank you Laurel!

An amazing company and especially Jeremy is knowledgable, very responsive and overall great to work…read morewith! Thanks, Sam Arditi

Ochsner insurance takes outstanding care of my insurance needs. I would highly recommend this…read morebusiness to anyone who needs business or personal insurance!

Mark is slimy. I went through an unexpected life event, and he promised to help me and "be on my…read moreside". 9 months later I find out that my car and home insurance canceled (did not attempt to reach out to me a single time), and then scammed me out of $900. I had to call multiple agencies just to start an investigation on him. DO NOT DO BUSINESS WITH THIS MAN. You'd be better off working with a brick wall.

A Five Star Insurance buying experience with Farmers Agent & Broker Mark Burglund…read more I walked into his office and was welcomed with a smile. His office was very nice and clean. I had a lot of questions. Mark took out his pad of paper and addressed each and every question I had with an answer. If you are looking for a good Insurance Agent/Broker who cares about their customers and the services Farmer Insurance will provide, then I suggest you give Mark Burglund a call. I just switched from a State Farm Agent that really didn't care about me or the service that he should have provided. I truly believe, that if you give someone your business, they should care about the service they provide. Mark Burglund is that Agent who cares. His office is located in the Barring Blvd Smiths Shopping Center next to the UPS store in Sparks. Thank you again Mark for Insuring my new 2023 Honda Ridgeline as well as my Renters Insurance. I look forward to being your customer for many years. Julie A

He did a great job getting my husband on, Aetna Medicare PPO. Took his time and really explained…read moreeverything

Gina was great at helping us find the health insurance plan we needed. We didn't have an…read moreappointment, however Gina was able to squeeze us in before open enrollment ended. She guided us through the whole process and we were in and out in less than 20 minutes. She also speaks fluent Spanish if needed. Thank you, Gina!

Adam is sharp, charismatic, and most importantly a great listener. Give him an abstract idea of…read morewhat you want your financial future to look like and he'll turn it into a fully functional plan. You don't need a lot of money to start investing in your future. I always thought I didn't make enough to have a financial counselor, but Adam was so down to earth and considerate of my financial insecurities. I can call him anytime to go over the same questions, and he'll start fresh with me every time. He really loves what he does!!

Financial planning is not my specialty! Thank goodness I found Adam. His knowledge and financial…read moresavvy have secured my retirement. I can relax and know I'm in the best financial hands out there. Adam didn't care that I didn't have much to start with. He treated me with respect and my accounts have grown, dramatically!

Cassandra was my agent for this particular trip. Made a notary appointment for 2 pm... Showed up 10…read moreminutes early and she took me in right away! Very nice lady and even engaged in meaningful banter. I can say there was a dissatisfied customer while I was there (from California, of course), but isn't there always "that one"? In amd out in a jiffy, and got my doc notarized!! Thank you, Cassandra! ***DISCLAIMER*** This pure, uncut, honest review is federally protected under Federal Law by way of Bill #EO14149. Removal or alteration of this review by Yelp and/or their affiliates without Expressed consent by it's author is strictly prohibited by FEDERAL law. VIolators will be prosecuted, and litigation imminent.

I have been working on getting my passport renewed and I tried taking the photo myself but the US…read moreGovernment photo has to be exactly right or they'll never accept it. My husband goes to AAA to get our license plate tabs, they have a machine inside their office which is very convenient! He notice they do passport photos, he said you need to go over there so that's exactly what I did! Are you a member, no I'm not that will be $ 20 wow, really? OK, I need to get this done. The gal took my photo, then sent me to the front desk to get a print out and the instructions to download your photo, it wasn't working for me so I ask the women, if she could help me. I did pay $20 for service. She gave me the picture and I went to my car to start the renewal process on line. The photo would not save to my phone. I went back in and the girl who took the photo helped me put it in my photo gallery and also emailed the photo to me. Now back at the car, the photo is not accepted by government standards, back in to AAA I go! The gal said I'll take another picture, your hair needs to be behind your ears - ok. She helps me get my photo again, then I waited in the office to upload my photo again and it's not accepted. Now, the gal has disappeared and I talk to Steve this is the third person I have dealt with on my photo journey! He says, you have to download the photo, I said both of your staff members did that for me. Well you have a picture with words on it, I said this is what your staff gave me! So he takers my phone and somehow downloads the photo without words. I said how did you do that? He said "we provide you the access, you need to do it yourself", I said I paid you $20 I expected service to go with my picture! It's the worst set up ever! I would highly recommend rethinking your process especially if your own staff can't download the picture correctly! Glad I didn't buy the membership!

My husband and I were so pleased with the amazing service we received from Se'Leah Schultz. She…read morewas personable, professional, and helped us make the best choice for each of us during the open enrollment period. I highly recommend Se'Leah Schultz!

The senior insurance company is like a scam they're not lower they're higher than everybody else…read morethey hope you don't call anywhere else for a quote because you'll find out that they're the highest not the lowest buyer beware