I purchased a new battery on line, and they had it ready and waiting upon on my arrival. Quick…read moreinstall and I was on my way! Nice staff, and I appreciate the excellent customer service. Highly recommend!!!

One day I walked in to get fresh batteries for my fobs. The staff went to the back room and…read moreapparently inserted back the old batteries. I realized later and went back a week later and complained. They said "There are so many batteries we don't know which one is a new battery." What?!?! They don't care.

My 13 year old mostly trusty Toyota is having an ongoing headlight outage issue. I have never had…read moreproblems like this with previous vehicles, and I never wanted to know this much about effing car headlights. Honestly. The past year or so I have had it at the dealer multiple times anyway so I have just had them replace the light while they are doing other stuff. If it's a month or two ( or less) between burning out I have asked for free replacements and gotten them, but a couple of times I have paid and they have run between $25-70 to get a new light. The fancy ones only come in twos and they have burned out faster. They were supposed to last longer. Taking the thing apart to fix the electrical issue is about $2k is what they told me. Um. Nope. I would just buy a new dang car. So, I have been pulled over by police and "warned" for burned out lights and I have been what I call " light bombed" by dutiful citizens who make it their gd mission to tell me my headlight is out. This last week a crochety elderly man and his little terrifying yappy dog waited patiently in my driveway for five minutes during the day for me to exit my car, just so he could proclaim my bulb's dead state to me and the universe in general. He told me how " dangerous" it was. Sigh. I called the dealer to price the part. $24.99. I called the service desk at the dealer. Voice mail. They are slammed on Saturdays. I do not have a weekday option since I have rejoined the workforce recently and have minimal time available. I called Autozone. No answer. I called O'Reillys. The nice young man told me $12 and said, "Do you want us to put it in for you? " Sold. I drove there, a nice female assistant manager who was surrounded by 3-4 young men shooting the bull ( the store was a bit empty) took my info, went and got the bulb, it was $12.99. She asked me if I wanted her to put it in. ( I looked at my male friend whom I had brought to do that, and he shrugged). She grabbed a glove, headed out to the car, rushed back to open the door for me after he dropped it in my face ( I mean I loved that although I coulda gotten it) , and she popped the old one out and the new one in. Easy peasy. She also threw away the packaging and the old bulb. My companion would not have I am sure. All done. Cheap. Fast. Awesome. Also, it was aligned properly with the other headlight which is like...well all the other times they were crooked. O'Reillys for the win, man.

I have always had a good experience at this O'Reilly, but today--May 19th--an employee named Genie…read moretreated me with disdain because I don't speak English. In fact, I didn't buy anything due to her lack of attentiveness. And so, I left!

Went in to replace a battery and had Very great service thanks to Chandler ! We will recommend…read morefriends to interstate.

Chandler gave friendly service willing to go above and beyond what was expected. I would highly…read morerecommend.

I have stopped by a few times for watch battery replacements. They offer a lifetime replacement…read more or one time for $16.99 with install. We also had our car key transmitter swapped into a new fob shell with a new key. Quick and easy.

Did you know this place sells and installs car batteries?! I didn't until today. And the guy who…read morehelped me couldn't have been more helpful. He found the battery for my car in stock AND they install it for $20. I asked how long it would take and he said between 15-25 minutes and then to my surprise HE went from behind the counter, went to the back to get the battery and went out to the parking lot to install it! He ended up changing it out in about 15 minutes and was friendly and knowledgable the whole time. Super efficient, and the place was pretty busy. Wish I had gotten his name but I didn't see any of the empoyees wearing nametags and if I worked retail I wouldn't want randos knowing my name either haha. Anyway, I highly recommend this store for all of your battery needs!

I stopped by Battery X-Change, at 20th and Belmont to have them diagnose a minor issue. A sign said…read morethey're closed (possibly for renovation, possibly for good?), and directed me to their sister location, Northwest Battery Supply, a few blocks east. The staff at NW Battery couldn't have been more helpful. They ran tests to see how much of a charge my battery would take, and ultimately gave me a loaner while they put my battery on a more industrial strength charger overnight. I'm happy to say that they fixed my problem, and that they stand behind their products. I got great advice for maintaining the life of my battery, and I'm happy to have these folks serving SE Portland.

Went in via good reports online. Went in got service right away. I said I have battery that is…read moreover six years old and failing us. Told service tech just wanted a reconditioned battery as do not know how long we will keep car. He said let's check condition of battery first. He ran a battery test, and confirmed our need of new battery. We ended up with a sis month guaranteed battery. For a more than reasonable price for all the work they did. Mgr. was more helpful answering all our questions. We will be back and recommending to all that are asking about a straight shooter battery Company.

Friendly, knowledgeable, helpful, and honest. What more can you ask for in a battery business?read more

Easiest battery change I have ever had…read more Mark was extremely helpful, price was good, and warranty better than most. No question -- this would be my first stop for a new battery.

Carlos and Adam went above and beyond to help me get setup with replacing my IPhone 14 Pro battery…read morereplaced after the phone indicated a 79% battery capacity which is quite annoying because the phone wouldn't even make it on an 8hr charge. I went the unconventional way and decided to try a different battery not sourced from Apple instead of having another battery issue again- and to think about it, the phone isn't even 3 years old yet. I also didn't want to waste my time and visit a busy Apple Store full of nerds and stuff. I dropped off my phone and picked it up 2hrs later. No issues. It was working as I had expected it to and the capacity went back to 100%. Of course there's the nag screen that the battery is non-OEM which I don't care about- just as long as it gives me enough charge to last more longer than it previously did. Only time will tell how this new battery will perform. Their work is also back with a 6 month guarantee in which anything happens to the phone due to battery issues, they will address it. Peace of mind. Since I wasn't able to leave my phone on the original Tuesday when I brought it in, I decided to come back Saturday so I wouldn't have to leave my phone at the store overnight. Really impressed with the outcome so far and on top of that, they gave me $10 off the install price.

Did you know BatteriesPlus does watch batteries ? I do now! Had the pleasure of working with…read moreJustine at this store; they were kind, insightful, knowledgeable and above all else KIND. Thank you for getting my watch back up and working so quickly, and only $17. They also offer a lifetime battery replacement plan for $26, but I just went with the one-time change.

Joshua, was great to work with, service was fast and he checked my battery and showed me the issue…read morewith it. The price of the new battery was very reasonable. I was very pleased with the with the quick and friendly service.

Service was very fast, checked old battery and alternator, replaced battery, in 15 minutes…read more Friendly customer service at price quoted over the phone. I'm extremely pleased and would recommend this for anyone who needs a new battery. Note, Yelp still has me located in New Jersey but I moved to Hillsboro a year ago.

The battery is great, the warranty is great but they scratched my fender while installing the…read morebattery. They refuse to take responsibility, but I literally just detailed the car the day before and the paint was PERFECT. I hadn't even taken it out of the garage until I took it to interstate. Make sure to watch them install your battery if you bring a car in there that you care about. You can very clearly see how nice my paint is but hairline scratches right where he stood to replace the battery. It might be nothing to the manager, but it's something to me. The sales person, Morgan was actually completely wowed by my car. Looks like I have some buffing to do. Edit: The company response is a lie. They never, NEVER offered any semblance of help. Just the opposite. The manager just kept repeating the lie that he couldn't possibly have scratched the car, again and again while ignoring me. He dismissed me at every turn, repeatedly. I'm even more disappointed now! I never even wanted anything from him, only wanted him to be more careful with customer's cars. I'm guessing the PR guy that wrote the response was also lied to by the manager. Sorry man.

There is no reason the person that delivers to this location needs to park directly in front of the…read morestore blocking both a handicap parking spot and the ramp that is for wheelchair access. When bringing this to his attention he gave a rude excuse and said he'll pray for me. Jesus would never block access for handicap people just to make his job easier. That's entitlement not Christianity.