It seems very few businesses recognize the value of customer service. Not true with these folks. I shopped around to many locations and United Battery Systems was the absolute leader in customer service! All of the employees were friendly and helpful, but Jason really shined! Starting with my initial phone inquiry to leaving the shop after having my batteries installed. These folks will be my go-to in the future! read more

When your alternator starts acting up late on a Sunday night and you call United Battery Systems Monday at 8:02 am and you are told they can get your rig done same day. Dropped the Jeep off before 9 and received a call at 12:02 it is done. I am so grateful for Gonzalo for excellent customer service and making this a swift replacement. I had just gotten a new battery end of July and had them replace the starter a few years ago. Always terific customer service! read more

United Battery Systems - New alternator - Battery Stores Near Me - Portland, Oregon

I would like to offer my highest praise to United Battery on Columbia Boulevard in Portland, Oregon. Their team is professional, honest, and genuinely caring, always going above and beyond to help. I trust them completely and wouldn't go anywhere else. This is a business that truly stands apart and is well worth the trip. read more

Great product and great service. I have 14 years of positive patronage purchasing large batteries for boats and personal vehicles. read more

United Battery Systems - 1972 Bristol Trawler - Battery Stores Near Me - Portland, Oregon

This auto service gem in Northeast Portland. This is a family owned business. Which is important because they treat all customers like family. I have many cars so I have been in many times and always been treated with great service and pricing. Sometimes a battery was not needed. Just a free, check up, quick adjustment.And on my way. Always treated like a long last uncle. I highly recommend united battery to anyone.. read more

Got a battery installed super fast and affordable. The guys were very cordial and pleasant. Not much more to report except excellence. Walked away feeling good about having purchased a remanufactured battery and reducing the waste stream. Thanks for saving my Saturday for the fun stuff!! read more

First I want to give a huge shoutout to Bryan and the guys at United Battery. Came in close to close with some battery issues on my car and they got it done for me. I was ready to beg and plead but they were so willing to help Super grateful for the patience as I explained My issue and the response received. It's the little things like that that will always keep me coming back to this place for my battery needs. Thanks again Bryan and the United Battery Team. - A happy, driving customer read more

Always fast and I think some of the best service I've ever received at a battery place. Had an alternator replaced and purchased new battery. Once they take care of you you're in their system and everything runs smoothly... read more

They close at 4:30 on Saturday. I understand this. I pull up at 3:58 pm on Saturday. All I need is someone to check my battery, or charge it, or see what's wrong with it. No this must have been an imposition for the two guys that were there. I walk get out of my car and walk up one guy walks toward me and right past me to a car outside. I walk in, another guy passes me as I go toward the counter, he also says nothing. I figured there was someone else attending to the counter. I stood at the counter for 15 minutes.....waiting waiting waiting. I looked in their direction out the window as they were both working on this car, and they saw me looking but did nothing, said nothing. Maybe I was the wrong color. I walked out of the store, more eye contact, no words, slowly got into my car and left. Do you think I will go back? do you think I will recommend this place? read more

Asked them to rebuild my starter last August 2016. They did not. They charged me $139 for a new starter. On April 22, 2017, the starter failed. They refused to replace it. Said it was my fault because it was caused by a backfire (Diesel engine backfire???). When I explained that it is a diesel, he claimed that I had used starting fluid. I did not. Took the starter to a reputable dealer who told me that the starter was a Chinese knockoff and they are known to fail due to cheap pot metal construction and they are available for $67.00 at Walmart Later contact with owner of shop got me nowhere. 5 boaters in my marina had similar experiences with this business. The only positive review was from the person who recommended them to me. He is in the armed forces and hadn't used his boat for a few months. He returned and the starter failed. They offered him a replacement for $75.00. Gee, go to Walmart, get one with a guarantee for $67.00 and pocket the $8 bucks. Nice business. read more

Always have provided great customer service. From the simplest to technical they are always patient, timely and fair.

These guys, located on Columbia Blvd., are friendly and fast. Their prices are fair and they know their stuff. Would recommend them any day. Got in on a Friday morning and got my new battery installed in less than 30 min. They did a diagnostic for me at no charge. read more

After a nightmare situation involving a tow truck company, I arrived at United and told them I was 4+ hours late to work because I was waiting on the tow truck to arrive. I asked them how long they thought it would take, and they got me in immediately. The battery got pulled out, swapped with a new one, and I was out the door in a less than an hour. The guys were all super nice and didn't talk down to me (as many shops do to women sometimes). I'm going to recommend this place to everyone, they were simply amazing. read more

I have a 5 year old F-150 and the battery recently died. I called United Battery Systems at 4:30 to check on closing time. They said they close at 6:00 PM and to bring the truck over. So off I went to get a new battery. As soon as I got there, we popped the hood and he checked my battery, electrical system and alternator. Sure enough, my battery was near dead and was no longer taking a charge. So after choosing my replacement battery I went to sit down and just as I was getting comfortable, they called me to the cash register to pay for my battery. I asked the guy at the cash register how much longer it will be and to my surprise he said I was done and ready to go. Wow. It took them all of 20 minutes from the time I rolled in to the time I rolled out. They also offset the labor charge with my old battery that they bought back. Labor was just under $38. Service was excellent. Prices are reasonable and no sales tax since they are in Portland. read more

Yesterday I started my car and as I pulled into traffic I heard a whizzing sound and my battery light came on. I was about a mile and a half from United, so I headed straight there. By the time I got there all my lights but the engine light had come on. I pulled into United, and they popped my hood and said I needed a new alternator. I left it around 10, and it was done by 1:30! The service was great! read more

these guys ROCK! great prices, honest service and open Saturdays! i thought my alternator broke but turns out my battery was so drained it wouldn't even start with a jump start. they charged it up, and for free! batteries, alternators, auto electrical issues, come here! read more

This place keeps it honest, and simple with great customer service. I brought in my 2013 Hyundai Elantra for a new battery. The pricing was transparent, and fair. They replaced my battery with free installation within five minutes- I paid and was out the door. Everyone was wearing masks and following CDC guidelines as well. Highly recommend this place- especially for women. I've been to other shops in the past that tried to hustle me or misdiagnose the car knowing I wouldn't know the difference. Not United Battery- they are the real deal. Five stars. read more

Id been at United Battery a few times the last few years which is why I went back. They checked my battery, starter and alternator and found nothing wrong. I was just guessing that was the cause of my car alarm issue but it wasn't. They didn't charge for checking my systems to I was glad I went there. They also recommended a place to have my alarm checked. read more

I have been Yelping for quite awhile now, mostly food. However I had to share my thoughts about United Battery Systems to the rest of the Yelp community. Keeping a long story short, take your time choosing the right company to buy your batteries from!! In all my years of working with local vendors/business partners I have never come across a company that wouldn't admit they made a mistake, take ownership of that mistake and make it right. It's sad during the current downturn in economy (or any economy for that matter) that customer service and good business practice is still lacking with United Battery Systems. Re-post! 1/14/10 read more

This place used to be OK when they had cheap, good batteries. However, in the last 4 years I've gone through 3) $90 72 month batteries, none of them lasting more than 2 years (and one of them was the wrong size). Sure you get pro-rated credit for a new battery, but they're crappy batteries so why bother? You'll just be waiting to be stranded one more time in the near future. I had about $60 in pro-rated credit when my last United battery died but I ended up tossing the receipt and cutting my losses. So, bite the bullet and spend an extra $15 -25 and get a DieHard or other quality product elsewhere. I ended up buying a AAA battery with a three year full warranty (not pro-rated) for $115. United is a total waste of time. read more

First time I came in was to replace my battery, second time I thought it was the alternator. I was prepared to replace my alternator but they told me I just needed to replace my two belts. Instead of lying to me and charging me a new alternator and two new belts, they just did the two belts. I saved a whole bunch of money and I'm glad the workers here are honest. I don't feel taken advantage of. I'm coming back here if anything happens to my car again. Shout out to Dennis and Jason for taking care of me. read more

United Battery Systems - Battery Stores Near Me - Portland, Oregon

These guys are at the top of my go-to list for anything automotive electrical. My son had an old camper and wanted to wire in a battery and charging system so it would charge as he drove. They ran all the wiring, got the right battery and connections and wired it all up so all he had to do was slide in the camper and plug in. Over the years (probably 15 or so) I have had charging, battery, alternator problems with various vehicles and United has JUMPED on the problem (reminds me of Les Schwab) to fix it. Sometimes there was NO CHARGE. Sometimes they found workarounds to save money. But when I had to get something new, they were always the most reasonable. I don't even check around for pricing anymore because A) they can handle it, B) they will save you money if they can, C) they are the most reasonable on pricing, D) its not worth the time and risk of working with anybody else. They don't treat you like a dummy, even if you are one. Their coffee was old and stale but if you want coffee in Portland, don't go to a battery store. Now I need a battery tender-type charger and when I call them up, the guy says, "bring in the battery and we'll charge it up" and "we have a whole wall full of chargers to look at -- we can set you up". If you need this type of work, why on earth would you go anywhere else? read more

Myself and my family have been doing business with United Battery for years now. The customer service is great and the prices below what others are charging. Today my daughter's battery died and I promptly looked up their address and sent her there. Jason was so kind and helpful. One thing I know is that as woman, we have to be very careful whom we go to for our automotive needs. Many places assume we are unaware and incompetent and try to take advantage of us financially. This is not the case with United Battery. I was confident that they would be able to help her and would do so fairly. And what do you know, she was able to get her battery at a cost no others could compete with. How can you beat that? I am completely satisfied with my whole family's experiences with United Battery and I highly recommend them. read more

The guys at United are the best. They are super friendly and helpful. Customer service is top notch, they really go out of their way. I've recommended them to tons of my friends. I will never buy a battery anywhere else. read more

My family has been going here for years. I had a battery that needed to be checked. I rolled in there and they helped me immediately. The owners son was so sweet and caring. I will always continue to support this business. The mechanic put my battery in and I was on my way. What a blessing to know there are still good people and businesses out there. I will never go anywhere else for a battery or issues like these. United Battery will forever have my families business. Thank you! read more

Worst customer service ever! Had a starter rebuilt, paid, received a receipt with a 12 month warranty. Didn't get around to putting the starter in until close to the 12 month mark, starter did not work. Took it back to them, they claimed the same issue was wrong as what was initially wrong that they supposedly fixed. They were extremely rude, said that the starter had been sitting in water. It has not seen water even once (but it is a boat starter so shouldn't matter as it has a warranty.) literally called me a liar over the phone. Went to pick it up and the employee once again rude, made us wait for the owner to return 45 minutes later who informed us that they would not honor warranty. They charged us again, refused to honor warranty and refused to give out a stamp on it said no warranty this time but they "guarantee it will crank." Will NEVER bring them business again. Losing a customer over not honoring a warranty on something for $189. Will be even more disappointed if I paid that plus $139 the second time and dealt with their horrible service if it indeed is not repaired again. Would leave 0 stars if I could. read more

I guess my first experience with United Battery was a fluke... ever since that day things have deteriorated. I left a battery with them to be charged (with a tag on which we were made to write our phone number) and they sold it to someone. Someone offered us 10% off our next purchase from them, but when I bought an alternator from them, they seemed to have forgotten all about that. When I came into get the $40 core fee back for the alternator (which has a United Battery sticker on it) I didn't have my receipt. Even though I had just been in there and they recognized me and the car was sitting outside with the stickers alternator in it, clear as day, the manager claimed that he could only give me $10 back because he couldn't be sure which alternator they sold me (like they couldn't look at it or look it up). It was so obvious to me that this was a flat-out lie that I left, refusing the $10. I'm past disappointed into being really pissed off. I guess my time there was just a good day for them or something. I'm taking my business elsewhere. read more

I don't normally do yelp reviews but I had a great experience here and I wanted to say thanks to the guys who helped me out. I purchased a battery in 2013 and had great customer service the first time around. A year and 1/2 later the battery quit and even though I didn't have the paper work they honored the 5 yr warranty and replaced my battery free of charge. Everyone I've encountered here has been super nice and helpful! read more

The only place that we could find that does a real free electrical diagnostic on our van. Not just plug in a thing and give us a code to look up. They got under the hood, found the problem for FREE. Then it only cost 50 bucks and about 40 minutes and they had it running great. read more

I strongly urge everyone to avoid this company like the plague. Over the course of a year, I had to go back three different times to have my starter replaced and after the third time failed, I had to pay a real mechanic to fix the starter problem (and to this day, I have not had one problem with my new starter). After asking for my refund back from United Battery, I was denied the labor part (which was $75), because I was two weeks passed the warranty date. I received horrible customer service by Jason. I will never give them my business again. Hmmm... $75 or a life time customer?? They screwed up on this one! Actually, even if they would have refunded me the $75, I still wouldn't have gone back... It shouldn't take 3 different times to get a starter put in properly! read more

My family has been going to these guys for a few decades now! They are prompt, courteous, and more than honest. I have gone in for a battery and had it installed in less than 10 min, try doing that at Les Schwab! The topper, the reason I will go nowhere else is one time I had to have my car towed in because it wouldn't start. It came off the tow truck and within minutes they were diagnosing it. It wasn't a battery, or starter, or alternator....it was a loose connection to the battery cable! They fixed it in 5 minutes and didn't even charge me. They could have made up something and got me for some cash, but nope, told the truth and didn't even charge for the fix. I will never go anywhere else, I HIGHLY recommend you go see them too! read more

So happy with this business! CJ had to really work to get the batteries out of my motorhome but he persevered and got me on the road with 4 new batteries. Service above and beyond and reasonably priced! read more

Needed a battery for my Honda Fit, called United, and got a new battery installed in under 20 minutes. It took longer for my roadside assistance to give me a jump than it did doing business with United. Will definitely recommend to others. Thanks again, United! read more

These guys really came through for me. I had a problem with alternator which they fixed for a fair price and didn't take them long. There was also a short in the battery connection which they found in 5 minutes and replaced wire for free. It was pretty awesome bc the boss had three guys working on my car simultaneously to address the issue and learn how to diagnose the problem in the future. Originally I had a mechanic at another shop look at it for a couple days and they decided they couldn't fix it. I was impressed by United Battery and will be back in the future. Thanks guys! read more

Between going to school, and working a job that entails a LOT of driving every week, I was pretty freaked out when my car started dying randomly! I've never had much of an interest in cars, other than the fact that they get me from point a to point b, so I didn't know where to go to get this issue dealt with on a poor, student friendly budget. Thank sweet baby Jesus for United Battery! Not only did I get an amazing deal, but they installed it for me in less than 10 mins! read more

Quick service, friendly staff, fair pricing. I needed a new battery and they were able to replace it quickly and for a fair price.

Best place ever! Quoted me a quote, part cost more they STILL charged me LESS amount previously quoted!!! Now month later my car acting up even though alternator is fine they are replacing parts to my battery for FREE!!! I am amazed and blessed. Nicest service from workers, owner checks stuff himself. I am just speechless. They won't even let me tip them. read more

These guys are really the best kind of family business. Been going there ten years plus, always helpful and most importantly recommend less expensive fixes when possible. Rolled in today, in pouring rain, battery going dead, staff was out helping me in less than two minutes, tested, installed a reconditioned battery $39, and we were on our way. Just the best. read more

United battery on Columbia messed up my car and Jason said that my car has so many problems and the only reason he fixed my car was because he liked me. He told the mechanic to try and put it back together and send me on my way. Clearly Jason takes advantage of women customers and is not a nice person when he cant finish the job or he doesn't get what he wants. BEWARE Ladies. read more

I highly recommend United Battery. They're fast, reliable, reasonably priced, and friendly. I've gone there to replace batteries and to test other parts of my electrical system. read more