I would like to thank Peter and the whole crew at the Vista Batteries Plus Bulbs store. I was having a wiring problem with a light on my camper shell, with in minutes Peter figured out the problem, fixed it and had me on my way. Nice people good service. Thanks guys. read more

Called company and requested a battery for my sons computer that is in the Air Force. I told them need by Saturday the 2nd of May because he is leaving for his next duty station the next day!!!!!!!. They guy on the phone says *******NO Problem******** Well.. Son gets deployed and they call me today.. " WE HAVE YOUR UNIT " THEY DONT EVEN GET A 1/8 TH OF A STAR FOR THIS.. This is NO WAY TO TREAT ARE MILITARY... I would not recommend this place to anybody... And If you are Military like I am .. Please take your request somewhere else. ........ unhappy Father and Marine !!!!!!! read more

First off, I want to say that I have use this establishment a handful of times in the past. They always have what I need whether it be basic batteries or a specialty item. I have no complaints about their ability to provide a good product. My complaint is with a customer service. I don't recall the heavyset gentleman's name that helped me out but he was like talking to a robot. He was very curt and unfriendly. At this day and age, I believe that customer service should supersede anything. A great deal of businesses are going under as a result of online shopping. I would've saved approximately 40% by buying the battery I purchased online. It was a difference of $35 or $82.As a result of needing the item ASAP, I chose to pay the higher cost. However, in the future I will plan better and purchase online so that I don't have to deal with poor customer service. I gave three stars because of my past experiences and their ability to provide quality equipment. read more

My phone needed a battery and I took it to Batteries Plus in Oceanside. While replacing the battery the button stopped working. They installed an alternative and handed it back. I asked about the button they said they had to order one and it would cost me $60+. Never again will I use the services they supposedly provide. read more

I purchased a battery for my 1999 F150 truck in January 2019 from Battery Plus. I do not drive the truck frequently, but only to find when I needed to use it the battery was dead. After this happening and charging it several times during the coarse of the year, In November l took the battery back to BatteryPlus which at that point it was totally dead. The manager told me by policy they needed to charge it for 24 hours. Here's the kicker, he told me they won't honor my 36 month warranty because I brought back a "dead" battery. He said read the policy on the wall. He said that several times. I said that doesn't state that on my warranty sales slip. He said he would not replace the battery because I brought it back dead. So 24 hours later the clerk gives me back my battery fully charged and says there's nothing wrong with it. The next day I go to start my truck and the battery is dead again. So I take it to a mechanics for a diagnostic test and he says nothing in the truck is draining the battery. $90 later, He says it's just a bad battery. I wound up buying a new Interstate battery from another retailer and no longer have the problem. I would not recommend purchasing a vehicle battery from this BatteryPlus establishment due to their bogus warranty policy. read more

IN RESPONSE TO JAMIE D'S REVIEW Well as long as we are telling stories, we might as well tell the ENTIRE story. The customer below brought in this motorcycle battery to me and said it failed and was only "a few months old". Hearing that we initially thought it was clearly under warranty and had told this customer we will charge it and try to retest the battery once fully charged and IF it was still under warranty we would give him a new one. I charged the battery and retested and it still failed. I then looked up his receipt and saw his battery was 2 years old. The battery he purchased had a ONE YEAR FREE REPLACEMENT WARRANTY. I called this customer and told him the bad news and I IMMEDIATLY OFFERED HIM $20 OFF A BRAND NEW BATTTERY FOR HIS TROUBLES. He ... we might as well tell the ENTIRE story. The customer below brought in this motorcycle battery to me and said it failed and was only "a few months old". Hearing that we initially thought it was clearly under warranty and had told this customer we will charge it and try to retest the battery once fully charged and IF it was still under warranty we would give him a new one. I charged the battery and retested and it still failed. I then looked up his receipt and saw his battery was 2 years old. The battery he purchased had a ONE YEAR FREE REPLACEMENT WARRANTY. I called this customer and told him the bad news and I IMMEDIATLY OFFERED HIM $20 OFF A BRAND NEW BATTTERY FOR HIS TROUBLES. He refused. The customer did return his original battery two months after purchasing it but this was 18 months ago and once again the customer was informed of the 1 YEAR FREE REPLACEMENT WARRANTY. We appologized and tried to make it worth his while with the $20 discount, but all he wanted was a free battery. read more

I felt like I was in a small town getting the best, personal service from a friend. Peter, the owner, went out of his way to install my BMW car battery. He handled every customer with the utmost respect, no matter the job size. Very knowledgeable. Who knew there were so many batteries! read more

This is the best place to get a watch battery replaced. They often have coupons and the customer service is outstanding!

I needed a battery for my car Fob. I arrived a few minutes before closing & Julian could not have been nicer to my mom & me! He fiddled with both fobs, tested the batteries & found neither of us needed new batteries. He was really kind & thanked us for making the last 10 minutes of his day go by faster! Definitely recommend for all battery needs, or any light bulbs, USBs, flashlights, etc. they've got everything! read more

My experience with batteries plus was excellent. I had a car batterie that was a difficult match and they had my order same day with install. My install was not the easiest job. My batterie was under the passenger seat and had every cable known to man underneath aswell. Overall my needs where met and the price was right. Thank you jake for making it a seamless process. read more

Christian just saved my holiday weekend! The battery in my motorcycle was dead and I made it to the store 10 minutes before closing time. However, on the holiday weekend they were already closed for the day. He opened back up and got me the battery I needed with a smile on his face and zero frustration. I hate being the guy who comes in at the end of the day but he really helped me out big time! Thank you! read more

These guys are very helpful. I have been there four times now so I should have wrote them a review awhile back. I just went in there a couple days for a battery for my watch and a battery for my generator. The gentlemen actually installed the battery for my generator at no charge. Twice they have done that. Thanks again guys!! read more

I walked in there a couple days ago not sure the date and this bald gentleman named jay wasn't very nice he was playing some awful sort of music I thought my ears were gunna bleed. read more

Replaced car battery in my son's car. Checked the old one first. Explained the warranties and different batteries available. Great service, got a discount from list price. Bought a car battery last month for the wife's car. I am a happy repeat customer. read more

Long day today between Dr appointments and tearing out the large and very heavy 8D batteries to get a power charge on them. Thank you guys Duke and Steve at Batteries + in Vista for taking the time to help pull the batteries out...test and heavy charge them. You guys rock! read more

Another awesome experience at Batteries Plus, yay! Austin is awesome as well, I got my watch battery replaced and was able to find a charger for my laptop! read more

I went in to purchase a new battery for my sons race car. Duke helped me find the battery and connect it to the box that goes into the race car while talking to my 3year old son about flashlights. What service! Thank you Duke! read more

My first and only stop for batteries! Batteries Plus...you're the best! Your batteries are always fresh. I've purchase those 'special' batteries at the big electronics box east on the 78 only to find out that there is 'no life' left. Batteries Plus is now my only stop for all my battery needs whether it be my watch, my home alarm, or my camera...one stop shopping. read more

Every time I go to Batteries Plus Bulbs in Vista, CA, I always get help with whatever battery or bulb problems I have. The staff is well-informed and very friendly. They always have a resolution for my electronic queries. I know I can count on their expertise. Recently, I went to the store, and was lucky to have Brennan wait on me. I brought in about six items, and within a few minutes he had tested and changed batteries and tested and ordered new bulbs. I don't know what I would do without the terrific staff at Batteries Plus Bulbs. Kudos to you all. read more

I went there cause I needed a new cell battery. Ive seen them on amazon.com for $4.00-$7.00. which includes the shipping cost. So I went to the store to see if I can avoid the shipping time and just buy from them, well for the same battery they wanted $49.00 for a battery which device is 2 generations old. why would I pay them $49.00 if my device is roughly worth that much. I could easily go replace my phone with a new one and pay Zero - $100.00 and get a brand new one. Anyway the guys here don't seem to understand that. I told them I saw the same battery on amazon for $7.00 and asked them if they would help me out. One guy chuckled and when I asked them if they got there batteries from amazon, he confirmed that's exactly what they do. If you really need a battery these jerk off's would be glad to give you a hand if you don't mind grabbing your ankles. Buy from amazon instead! its simple ! Cheap and now I have $42.00 left over. read more

I took my cracked iPhone 7 here to get the screen replaced and they were able to fix it that day and it would take 1 hour and it cost $120 but I had a $10 off promo I found online. When you get there it seems pretty legit because they do about 25-30 point inspection making sure they know all features are working etc. When I when I received my phone back I realized the home button had a hairline crack in it still. I didn't know that the home button required separate replacement nor did I know that they didn't even offer this service for iPhone 7. I feel like they should have mentioned this during the inspection they performed. Another problem is the glass they use. I have polarized sunglasses and when I have them on and look at my phone now it is COMPLETELY BLACK! I can't have sunglasses on and look at my phone now so this glass is not the same quality or type that apple uses. Third problem was that after having the screen replaced my phone would spaz out like a button was pressed and would make random phone calls, send crazy emails and emoji filled texts to all my contacts, with the only way to stop it being to shut it off completely. I took it back to show them and they said they would have to replace the screen again because there must be an issue with the "ribbing??" from when they replaced it last time. The funny part is that when I gave her my receipt for the 1st replacement to show it was still under the 60 day warranty, she said they had accidentally given me someones else's receipt for a motorcycle battery.... so overall their work is sloppy all around and I wouldn't be able to recommend them. read more

Austin, the manager, opened the store 10 minutes early for me and another client. He was very knowledgeable about what my business' lighting requirements were. read more

Faith provided quick excellent customer service.She was also very friendly.Pricing was great!!

Are you kidding me? Middle aged woman wearing tie-dyed cat shirt receives friendly, prompt, professional and reasonably priced exemplary customer service. (From Brennan). This place is amazing. Had no idea what I was in store for but got my FitBit and garage door opener up and running again for under ten bucks. Thank you! read more

After 18 days of owning a Batteries Plus Bulbs battery for my 1976 Corvette it was dead as a door nail. After the clerk check it he told me that the battery is "probably OK." He then went on to tell me that for $5.99 they could charge the battery to confirm his "probable" OK to a stronger "it is OK." This battery comes with a three year full warranty. After buying numerous batteries at this location I will do my business else where in the future. read more

This Batteries Plus franchise exhibits OUTSTANDING customer service, teamwork, and efficiency. Was in a hurry this morning as two of our three cordless phone batteries gave out yesterday. Brought in a phone and team member Tiffany, immediately located my two requested replacement batteries, rang up the sale WITH A SMILE, and I was out the door in less than FIVE MINUTES! Have lived in Oceanside since 2016 and THIS BPB is the ONLY franchise I patronize! Bravo to its outstanding manager and the whole team! read more

I needed three watch batteries and Duke installed them in a very Courteous way. I was out the door in Less than 10 minutes.

My Samsung battery died about 8 pm- the eve of Thanksgiving- and my carrier did not have batteries for sale - we found this great store and they stayed open long enough for us to get there at 8:30pm. When you have a small business like I do, these are little things that mean A LOT! and the price was right :) Nina read more

Awesome customer service every visit, Austin helped me this last time and regardless of my frustration with my phone battery he helped me and got me situated with a positivr vibe the whole time! They got a customer for life! read more

I have been purchasing batteries at this location for over ten years and since it was first opened by a retired Marine LtCol. All of my vehicles, desert toys, boat, and camper batteries. Never a problem, professional, helpful, and always ready to make something right. However, young kids with no experience in customer service have a less than professional attitude. The exact opposite of what was stated above. I am disappointed. The new owner finally stepped in and did the right thing in order to handle an issue. Unfortunately it should have never reached that level. The young man was unprofessional, disrespectful, and basically told me a month old battery I had purchased from them was fine, even though his testing machine was broken and he could not confirm it did not have a bad cell. After carefully explaining my concern about being stranded off road with a bad battery. He refused to replace the battery or find any solution for testing. His testing machine was broken so he could not confirm if the battery had an issue. He hands the battery back and tells me it's my problem. As I am walking out, another employee hands me a replacement battery. I am very disappointed in the overall customer service with the younger staff. Unprofessional, inappropriate, with condescending attitude, and arrogantly using his position to embarrass me as a customer in a room full of people with a legitimate concern is not good business. Three stars is generous but the owner did finally step in a do the right thing. I am very disappointed in the new ownership to allow this behavior with their young staff. read more

The battery to my car key was out so I went there. It's 7:43 pm the place looks dark, but the neon open sign is on. As I pull up to double check that it closes at 8, the guy sees me and turns the lights back on. Ok, yay they are open. So then I go in and ask if he has a battery for it. He says "Off the top of my head, no." I ask if he has a little screwdriver so I could pop it open and see which kind of battery I should get. He says, "well, if we do it for you that's $9.99." WHAT? To unscrew the battery compartment for a car key you're going to charge me $9.99?? I asked if I could borrow the screwdriver and he said "Well, it's a done for you service.". Sorry dude, you have lost my business completely. I sure miss Radio Shack. I'm going to now go buy my batteries and bulbs elsewhere. read more

I went to this store January 3 to purchase a replacement battery for my Samsung Galaxy Note 4. This black American guy was the one who attended to me. He asked me to open the back of my phone so he can see what can of battery I needed. I struggled with opening the back of the phone meanwhile he stood there looked at like I am stupid or something. He finally took the phone from me, opened it up and made this stupid face like, see how easy it is. They did not have the battery in stock and asked another store to send it to them. He had a really bad attitude like he was doing me a favor or something. He took my order and said to come back after 5pm. I walked out and never came back. Instead I went to a phone repair right next door. Not only did they have my battery in stock, the guy was very helpful and the battery was $10 cheaper. I should have walked out the moment he gave me the attitude. What an idiot. read more

I used Square trade to file a claim to get my phone screen fixed that had cracked. I printed off my claim information and was told to bring it to this establishment. Upon my arrival, I walked in and was greeted. I provided my name and why I was there. The rep never asked me for a claim number in which I assumed it was in his database when he saw my appointment. I dropped off my phone for about an hour and a half and kept checking on the status of the phone. I went back to my car and maybe five minutes later the manager walked by my car and stated my phone is almost done-maybe another 15 minutes he said. I said ok and went back in when that time had passed. I walk in and the rep looked at me like I wasn't supposed to be there. I asked him how much longer would it be for my phone to be done. He went to the back and began talking to the female working on it. he came back and said they are still working on it. I then stated that is not what I asked. he then went to the back and never came back to let me know. *****POOR CUSTOMER SERVICE*****. Anyhow, I finally received my phone and I notice the back of the phone was blue. I assumed it was film to protect the back of the phone WHILE THE FRONT OF THE PHONE WAS BEING REPAIRED. The rep advised me the back of the phone didn't survive and they had a blue back for my type of phone. I was pissed because no one notified me of what happened every time I got an updated ETA! SIGH! The gentleman tells me I owe $259.00, I stated I don't owe you anything because I have cell insurance and here's the claim information. he looked at me like I was trying to pull a fast one when really the feeling was the other way around. ****FOR THOSE WHO HAVE INSURANCE ON ELECTRONIC DEVICES MAKE SURE YOU HAVE THE ORIGINAL COPY OF THE CLAIM CONFIRMATION*******CYA! read more

I took AAA and AA batteries to be recycled, you know, the _right_ thing to do for the environment. Seems the City of Vista now has a tax on battery recycling. This leaves poor Batteries Plus right in the hot spot with customers trying to do the right thing. Batteries Plus either eats the cost of this new tax, or passes the cost on to customers. Surely not a "happiness-making" position for Batteries Plus. Batteries Plus are great guys. Excellent service. I highly recommend. read more

I was surprised when the manager wanted $4.00 to put the battery in my car clicker, I even asked him to show me how to open it and he refused. found the battery cheaper at Wal-Mart not a good way to market your business read more

I used to send clients here until an employee named Trenton swapped out his bad remote for my good one. Then wanted a refund saying he couldn't afford it. Shady indeed, after many emails back and forth I'm only left to give back what you gave to us! read more

I came in looking for a unique bulb. The one they had was slightly different, but the young man at the counter explained to me how the watts and voltage work and that it would be comparable. I was afraid it would blow the bulb or ruin the fixture, but it didn't. It even works better then the old bulb! I didn't get a chance to try out the bulb right away actually, since I left it on the counter by accident after paying for it! When I got home I called and the young man who helped me said he already put it aside with my name on it. I couldn't make it for a little over a week, but luckily it was still held by the time I finally got there. The young man was super sweet and a delight to talk to. read more

The pros at BPB installed a new IPhone battery for me. They epitomize great customer service. I went to the store after being told by Verizon that my dead cell phone's battery was probably no longer working; that the battery was an integral part of the interior mechanism of the phone and it could not be replaced. They suggested that I purchase a new IPhone for $600. Google search indicated that a battery could be replaced. New battery installed: $79. Thanks, BPB. Shame on you, Verizon! read more

I purchased a new battery for my 2012 Honda Pilot on line and saved 10% of the retail price. I got a phone call that my battery is in and set up 10:00am appointment. The technician installed the battery in 87ºF hot day in no time and free of charge. He was very professional and even saved my radio code with constant power from battery back up. After he printed my paperwork, he also gave me mail-in rebate form for additional $20 savings. I would strongly recommend this store and I would be also back if I need anything in the future. Thank you again! read more

WOW!!!!! This is a great place to have car battery evaluated. If your battery simply needs to be charged, they will charge it for $5.00 and they will not up sale you at all. But If like me your battery needs to be replaced with a new one they have the best prices in San Diego. I was quoted $249.00 to $269.00 for a new battery from multiple auto parts and battery stores. I paid 116.99 plus taxes at Battery Plus. Great Place. read more