Nice store that carries a lot of the more unique bulbs and sizes that the big box stores don't. Staff was helpful in locating the bulbs I needed. read more

Actual text from a home owning dad about this store. "I went to that store. Nice store! But because my bulb didn't have a number on it they weren't able to match it up with anything they carried. I thought they had good service and a good store for future needs." read more

I bought a Duracell battery for my Harley in May of 2019 . 4 months later in August of 2019 the battery is completely dead and they will not warranty the $165 battery . When I asked to talk to the manager I was informed there was no manager in the store and he wouldn't be in until sometime next week . read more

Bought some batteries for my old film camera, first ones were wrong, then the next ones were right. First set I put in didn't work, then I was told I couldn't return because I opened the box and once air touches the batteries they start dying. First off the batteries weren't even packaged right if that's the case. Took them home and then tested each battery, got two to turn the camera on for a good min then died . read more

As always, correct and efficient service; all precautions taken in store. I have never been disappointed here--including a trouble-free return when I purchased a dozen bulbs that were deemed too bright for the environment. read more

My sons iPhone stopped working, would not charge. We figured it being an 6 that it needed a new battery. Waited in line at the Apple store, for the guy to plug it into a charger and say it's done. You can buy a new phone for $$$. We left with a disappointed 13 year old. Later we decided to come to batteries plus bulbs. They had us leave the phone with them for few hours as they were busy, called us later saying it's fixed and ready. Apparently the screws that hold the charging port in place were loose. They tightened and said 'no charge' We will shop this location regularly. Amazing service. read more

They don't really honor battery warranties. Was told 2-Year Full Warranty was void if battery reads less than 10 volts. If it read more than 10 volts, it would probably still be chargeable. read more

So far Misty has been a great help. She is trying to recover my battery. She just called with an update. Thanks for communicating!

I've just finished my third purchase from BPB and I only wish other retailers would pattern their customer service like these guys. They go out of their way to make sure you get the right product as well as taking care of any issues quickly and professionally. Highly recommend this store. read more

I made an appointment on-pine for an iPhone battery replacement. I was promptly greeted upon entry and was told the service would take about 45 minutes. I did some other shopping and when I returned (about an hour later), the battery was replaced and phone was working fine. I was impressed with the customer service. Will return when needing service or a special battery / bulb. read more

Ordered a new Duracell battery for one of my vehicles online through their website which was extremely easy to navigate and received a 10% discount. Went to the Temecula location after ordering online where they quickly removed my old car battery and installed the new one for no installation fee. I am very satisfied with my experience on both the website and at the Temecula location. I highly recommend Batteries Plus and I will use them for any of my future battery needs. read more

I called two RadioShacks for a battery for my house alarm. I gave them the part number and they were both sure they had it and told me to come on down. When I went they didn't have the correct battery, they had the wrong connectors. The employees there had no idea what kind of connectors they were and no idea what I should do. I happened to see across the way from one of the RadioShacks a new business call Batteries Plus Bulbs. I walked over with the battery and showed it to the salesman and he said oh yeah that is an F connector we have them right over here. It is so great when businesses have people trained not just how to ring up an order but actually know what they are selling. He even mentioned they had a sale on batteries for my car key for $4.00 and I had him switch it for the heck of it. read more

Thank you so much for helping me with my Prius battery replacement. You guys were awesome and way cheaper than the dealer!!!!

UPDATE: Upon completing an online survey via their Facebook, I received an e-mail from the franchisee admitting his employee was at fault and asking me to return to the store so they could make it right, and advising me who to contact so they could repair my phone. I did and manager Zeth took good care of my iPhone, returning it to me in working order and to my satisfaction. I do appreciate the quick response and hope they follow-through with further training their employees regarding how to better handle similar situations. Walked in with a perfectly working iPhone that just needed a battery. When I returned to pick it up, I was told the LCD screen was broken, rendering the phone completely useless. Oh yes, I could have purchased a new LCD screen at a much higher price and I'd have saved 50% off the battery, but that phone was working just fine when I brought it in with the exception of it not keeping a charge like it should. I'd had no previous problems with the screen or anything else with the phone and, though it's an older 5S, I was perfectly happy with it until they broke it and tried to upsell me with something they screwed up! read more

Dropped my Galaxy S4 phone and needed to find someone who could fix the resultant "blank" (dead) screen. Having checked out a couple of other places, each of whom offered a variety of vague "guesses" at what might be wrong, coupled with an extortionate price quotation, and an indefinite length of time for fixing it. If indeed any of their "guesses" were right! Went into "Batteries Plus Bulbs" more in desperation than conviction. Zac (the owner?) took a quick look at it, determined the problem to be one of three possible causes, but offered to narrow it down to the root cause within half-hour (!), while I waited, and at no cost to me! Sure enough, 30 minutes and a new screen later, he emerged from his workshop with a fully functioning phone! He charged me less than $100 and gave me a 6-month 'functionality' warranty on top. I'm over the moon! And who wouldn't be? I got immediate attention (from the boss) as soon as I walked in; I got a full explanation of exactly what might have gone wrong with the phone, followed by a free and accurate diagnosis, and a complete fix; all without any prior commitment from me! The phone is working great and my wallet is very happy. It doesn't get better than this! They're less expensive and seemingly more technically capable than the competition and, to cap it all off, Zac is one heck of personable, and genuinely helpful, guy! Try them! You won't regret it! read more

The owner has always been responsive, friendly and helpful when I go in but this week he made my day. I had made a purchase that didn't work for me. He was reluctant to take it back because without the packaging he is unable to resell it. Even tho it was a loss to him, he made a full return for me and I am forever grateful because I ended up having to buy tires for my car and would have been hard pressed for the money had he said no. This is a true family type small business that has earned my business for life, thank u!!! read more

Where I always go for battery and bulb replacement but local store didn't have any of what I needed and I have to wait 2 weeks for the shipment! read more

Start positive... the gentlemen in store were kind/polite. Four year old iPad needs battery. Locally we could only find small one-man operations. Normally I like giving small business owners my business but calling nearby we were told he worked out of home and it would take two days. I decided a large well known company was the better way to go. An appointment online was quick and easy to set-up with Batteries Plus Bulbs. About half hour later, as I was loading up the kids in car to make the forty minute drive, a phone call came and voicemail left. They said they didn't keep that battery in stock but I'd have to come in anyway to ensure it was ordered. That was fine... I can understand they wouldn't want to place an order if the customer wasn't serious. I arrived and was told by the nice gentleman that the order would be placed and it would take 4-5 DAYS. An appointment was set for NINE days out but they said they'd call to confirm. I had them double check the iPad to ensure the correct battery would be ordered. I left satisfied that the process was taken care of and I would return for the quick battery switch out in store (I did not leave the iPad). Exactly one week to the hour after I was in-store I had my husband follow up with a phone call to check on the status and process. He was told that they only place orders on Thursdays and that the battery wasn't even close to being in store. (By the original timeline it should have been there.) When retelling the process and explanations received prior we were basically dismissed and told a completely different scenario (that it would be another one to two weeks?!). This is horrible business practice! If I had let my husband go to the local small business owner originally it would have been completed two DAYS later (if that person's timeline was carried out). We can't believe a company with so many locations could succeed with that kind of drawn out and unreliable customer service. We strongly discourage any use of a company like this. Where do they order their batteries?! We've ordered and changed out iPhone batteries on our own before, just don't want to risk anything with this iPad battery change. Guess we will look for the local business who wants to serve customers well without differing stories and unreliable timelines. read more

Smart Car Key FOBS and more at Batteries + Bulbs Believe me...This place is amazing. I cannot speak for all stores, but I certainly can for this location (franchised). I did not know about Batteries + Bulbs till last week when our friend, who was visiting from Central California, needed to replace her shattered Smartphone screen. They did the job in less than 15 minutes; just like new. The staff is very knowledgeable and professional. For me, they saved me about $600.00. First, I had been hunting a very special light bulb for my wife's lighted cosmetic mirror, in stores, on the internet...no luck. The lady assistant went right to it...$4.99 vs. $40.00 for a new mirror. The best was yet to come. I noticed they had smart key FOBs on display. We lost our proximity FOB for the Lexus several months ago and were running with just the spare. Scary! The dealer wanted almost $800.00 for a new FOB (part + programming). I ask about what I needed, figuring I could get the FOB there and have the dealer program it to save about $300.00. To my surprise, they not only could order the factory FOB, but cut the emergency key and program it for less than $225.00. It was a new service they were just beginning to offer. I took them up on the deal and ordered the FOB. I took the car in today and it took about 30 minutes to do the job. It is an exact factory FOB and it works beautifully. For any needs I have for specialty batteries or bulbs in the future, they will get first consideration. read more

We have never experienced customer service like this place! They went way beyond to help us replace my dads mobility scooter batteries. It took some ingenuity to get the case opened but they figured it out and dads back on the road around the neighbor and happy. Thank you!! read more

Can't say enough good things about this store! Every.single.employee provided great customer service. I walked in worried I would have to purchase a cell phone battery I wasn't going to need. Zeth spent time helping me, walking me through what needed to be done, and most importantly, he heard what I said, understood me, & didn't try selling me anything. (Although I did find a few things I needed.) This is my 'go-to' store for batteries and more. New loyal customer read more

The battery in our electronic gate stopped working. This particular battery is not that easy to find anywhere. Was so pleased to find that there was a Batteries plus Bulbs store local, and not to mention open on a Saturday to 7pm. The batteries were put aside for me to pick up. When I came in to pick them up- the gentleman that took my husbands call remembered the conversation. They also had in stock a battery for my honda car key. Score! Get service. read more

My name is Pete and I had a broken key fob that I took to batteries plus bulbs in Temecula and explained to the man that helped me what happened. He looked at it and said that he would try to repair it for me. So he took it apart and found a switch that had come undone from the circuit board. He said that he would give it a shot and try to fix it so he did. When I got home and tried it worked just like new. The man wouldn't except any thing for the repair, but I will always go there for any kind of supplies that I need from flashlight batteries to automotive batteries because they are honest about what they do. THANK YOU FOR YOUR HELP BATTRIES PLUS BULBS IN TEMECULA. read more

Michael is a genius!!!!! We went hear to get my stylus out of my Galaxy Note 5. We've taken my phone everywhere and to no avail. A friend told us about this place. Great customer service fare prices.... read more

These guys rock. They have whatever you need! I needed a new battery for a 2010 Mazda key-fob remote and they had it.

The staff here was so helpful to me when I came in looking for a charger on an old polaroid I bought on ebay. They tried several different universal types they had in stock and were quite accomodating. They also changed my watch battery for only $8.00. Very pleased! read more

The Batteries Plus Bulbs in Temecula CA is very nice store and the technical staff is excellent. The technician that supported my wife and I during our visit was named Zeth and he was very helpful and professional in replacing the batteries in our two iPhone 6. cell phones The work was professionaly completed on two Apple iPhones during our in store visit and within a hour, it was nice to be able to wait for the phones. it was installed by an very knowledgeable and professional technician who cared about outstanding customer care. A great shopping experience. read more

Love this store so much. I'm a huge flashlight nerd so I come here for all of my needs whether its upgrading an old maglite or purchasing a new EDC light. These guys have it all. Truly an awesome store and a very helpful friendly staff. Keep rocking batteries plus bulbs!!! read more

This place is awesome. They are always willing to help. They back their products 100%.

This store is awesome! They have every kind of battery or light bulb you could ever need. On top of that, they were very helpful, and provided excellent customer service. read more

All employees provide great customer service here! I came in to replace my battery watch and was greeted immediately. While waiting, two other employee saw me waiting and asked if I needed help. Employees are aware of customers and they acknowledge every person. This place offer endless options of batteries and bulbs, just as the company name claims and also has cool little gadgets. The cost for my watch replacement was only $8.99! Great price! read more

I went into this store to browse around on my lunch break in full work Uniform and the staff was giving me the 3rd degree following me around and watching as if I was a thief. read more

Me and my family went to batteries plus to take my daughters phone to have the battery changed. My daughter had noted that the battery was not charging. The nice gentleman said that it would take approximately 30 minutes to get fixed. We returned approximately one hour later and instead of having the battery changed he was charging the phone. He said that there was nothing wrong with the battery and all we needed was a high-speed charger, which we already own. We ended up leaving without spending any money! The folks here truly care about their customers not just making a buck. I will surely recommend this store to everyone. Thank you read more

I'm not happy with my screen repair, when I had first got it done after 2 weeks my screen started acting up, glitching and not responding when I went to click something on the screen. Also, I've had always used a otter box and not once when I've dropped my phone (which I drop my phone about 3 times a day) has it cracked with an otter box on it. And now tonight I had dropped my phone and my screen has completely shattered. I'm well aware it's a terrible screen and I'm not satisfied. read more

Robert and Mike were knowledgeable, friendly and service was outstanding thank you again. I will definitely recommend you to all my friends.

Bulbs are a pain to shop for commercial retail settings, or any for that fact. In the past I would go to Home Depot only to have my jaw drop in overwhelm about all the different choices, but still often not finding what I needed. Diego and David were warm and welcoming and walked me immediately to the section I needed. They took their time to educate me and show me visually the difference in watts. I'm so glad to find florescent and LED lights in a warm tone vs the bright white. I purchased these lights for a health spa, so the ambiance in lighting is very important. Highly recommend supporting this great locally owned and operated business! read more