They have everything. When my security system had a low battery alert, Batteries Plus had what ADT said I needed (a 7 amp battery). When I looked to put it in, the battery was too big. I took a picture of the old battery, and they realized it was a 5 amp battery. They got me the right battery, and I was finished before my wife could help move stuff out of the way. read more

My mom needed the batteries replaced in her car key fobs, so I drove her over to the fields eartle location. The guys working were very friendly and helpful. Also masked up. We were in and out in no time and the best part is the will replace the batteries for free for life! They also have a great selection of light bulbs, all different types. I definitely recommend this store. read more

I came here to replace the screen on my iPhone 6s Plus. When I walked in, the manager did the phone intake / inspection and then I left to run some errands etc. When I came back 2+ hours later, my phone wasn't fixed because they didn't have a white screen in stock. Wouldn't they check that as they are taking in the phone? He said his employee could go drive to another store get the screen and I could come back in a few hours to get it fixed. I was going to just go somewhere else but he then offered a huge discount. So, I came back and an extremely rude, young kid came out to take my phone then walked it to the back to fix where his two random friends were hanging out. Since, like most people, my phone has a lot of sensitive material, I wasn't thrilled with this 16 yr old and his buddies having my passcode. If you're going to hire kids, make some rules, like no friends in the back office/repair area. Nonetheless, I came back an hour later and my screen was replaced. The manager was nice and gave me a big discount plus a free screen cover. Hence the 2 stars and not 1. However, I'm noticing some issues with my touch screen now. Based on the reviews, I don't have much hope if I go back. Can't say I'd go back to this place. read more

I would highly recommend against taking a wrist-watch to this location for a battery change. Visited here Friday evening for what I thought would be a simple battery change. After a half hour the associate told me he couldn't get the battery out and I would have to take it elsewhere. He did offer to sell me the battery though. A lot of good that will do me. I even asked him if I could leave it there for someone else who may know what they are doing and he told me no one else would be able to get it either. You should not offer watch battery replacement until your associates are trained better. read more

Took my iPhone 6s Plus to have my screen/digitizer replaced. They charged me $150 (part is $30) then when I got home I realized my touch ID did no longer worked on my phone. I took it back to them and they told me I could try to take it to Apple and see if they can fix it, but this has been an issue... Man that it would've been nice if they told me this before they took my money!! If it was not gonna work properly I would have just got a new phone since I was already due for an upgrade. I would not recommend them for anyone! They play dumb and they will not work with you at all!! Even though you get a six month "warranty" go anywhere but here read more

Batteries Plus - Battery Stores Near Me - Cincinnati, Ohio

Needed a new battery for my iPhone 5s. Scheduled the appointment online and was able to use a $10 off coupon which was great. Took the iPhone in and an hour later it worked great. Will definitely use this business again. read more

After reading previous reviews, I almost did not go to this location. I went and had a I-phone battery changed and bought some other accessories. It was a delightful experience all the way around. I even had to exchange and refund one accessory that also went well. No problems whatsoever and they had healthy business going on with other customers while I was there. Three employees were on duty and keeping busy. I recommend it! Larry read more

I scheduled an appointment to replace the battery in my iPhone. When I arrived at the scheduled time 4PM, I was told the two technicians that can do the battery changes went home, and was told to "come back tomorrow". I had to ask what time, and was told the same time. The following day, they left a voicemail telling me the technician wouldn't be there, and to come in the next day at 8AM. I went elsewhere and had my battery replaced at the time scheduled. Go elsewhere if you value your time at all. read more

-1 star!! Purchased a new key for my jeep August 2 after they said no problem we can do it. So we ordered the key which showed up in 3 days great. Now they needed to get the programmer from another store to program it. And here is the issue. They have 1 programmer for 11 stores. After making 3 trips at scheduled days with the manager they keep mysteriously not having the programmer. 4th try September 10th they had the programmer but it wouldn't work. But what it did do was short out my radio. Needless to say if you need something off the shelf there fine. Beyond that I wouldn't trust them to pump gas. read more

Brought my phone in for screen repair on a Tuesday, did not have the screen in stock and was told shipment was coming in Friday with a screen for my phone. I came in Friday and was told there was my screen was not in the shipment then they completed a specific order for my screen which would be in the following Friday. I came in the Saturday after and was told it was still en-route. I gave my number and asked them to call me when it came in and I never received a call. Almost two weeks, three visits to Batteries Plus Bulbs and my phone was still not fixed. I visited "ubreakifix" down the road and they fixed it in 1 hour for less. You know where I'll be taking my business going forward. read more

Went in Thursday for a watch battery replacement and was told it was 15.99. So I left and told them I wasn't paying that much. Called another location and was told I could get one for 9.99, so I went back in today and ask for the 9.99 battery replacement, he told me then that was only for the battery uninstalled. Well I left again and went to the other location and got the battery for 6.99 with coupon. Royal Point is 1 mile from my house but will NOT go back there. read more

The people who work here are amazing. My cell phone broke and my back up phone battery was toast and my job is on call. Cincinnati bell refused to even look to see if they had a battery and this store was next door. They were closed when I got there and had been for nearly an hour but they opened the door for me anyways. They found a battery for my phone and even let me use their computer to recover my phone numbers to my important contacts. They charged the battery for me to make sure it worked before I left. They were all nice, patient and just went out of their way for me in so many ways. I wish every store provided this level of service. read more