Cancel

    Search

    Bath Fitter

    2.8 (37 reviews)
    Open 8:00 am - 6:00 pm

    Request a consultation

    You can now request a consultation from this business directly from Yelp

    Services - Bath Fitter

    Bathroom remodeling

    Remodeling

    Bath Fitter Photos

    You might also consider

    Recommended Reviews - Bath Fitter

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Not going to lie, after reading numerous reviews on Google, Yelp and BBB we were very skeptical about using Bath Fitter for our bath to shower conversion. To be honest, their price was considerably less that other well know bath contractors. But, sometimes price doesn't dictate quality and while you could spend much more, we definitely got our money's worth from Bath Fitter Albany. After reading reviews we noticed the good reviews mostly had one thing in common, that was Matt was their Installer. So we requested Matt. He was on time, worked diligently and completed our shower conversion in less than 6 hours. I'll attach some before and after pics.

    Initial pic of neighbors ceiling
    Anne G.

    Unfortunately I have more to share, at 6:30pm on 7/12/2024 my daughter visiting from out of town took a bath, then shortly after I was notified at work by my downstairs neighbor that water was coming through her kitchen ceiling and her spare bathroom ceiling. I immediately called bath fitters and the following morning BF sent someone out to assess the leaking. In addition to calling BF I had to call HOA , my insurance company and quick responders for the water damage. The ceilings in my neighbor's condo had to be cut out, my garage wall had to be cut out, and my 2nd BR vanity had to have back panel and wall cut out for the repair from the water damage from leak. So from 7/13 - 7/17 equipment to dry out the walls was used in both condos, each day quick responders were in contact and on site to do moisture readings to make sure the walls and ceilings were drying out . BF plumber on site 7/13 only and these were his last words to me: "I believe I found the source of the leak and there were 2. I believe I repaired them but I'm not feeling too comfortable , we probably will have to replace your whole tub unit. Let me write up the report and I will get back in touch with you, in the meantime do not take bath but you can gently use the shower" ??? Let the responders dry out the walls". 7/17 the service coordinator called me to state that she would like to set up appointment to have someone come out to restore patch up walls and paint ? I informed the service coordinator about the conversation I had with the plumber and his instructions to me about not using my BR tub and that a replacement may be needed. The service coordinator then states let me reach out to the plumber and see what's going on I will call you back by the end of the day. Now this person wants to send folks in to repair walls without knowing for sure if the leak was repaired. The end of the day came and went without any follow up communication from BF. Side note. This is where I'm confused, my bathroom where the leak was coming from where the tub was replaced by BF remains physically intact you wouldn't even know there is a problem with it, the plumber when he came out just took off the metal plate covering the valve and caulked something then replaced the plate ? Don't get me wrong the plumber was very professional and appeared to be very competent and vested into fixing the problem as he kept running up/down and back/ forth between the 2 condos trying to troubleshoot the issue. In my 2nd bathroom is where the plumber had to cut through the wall of the vanity so he could see what he needed to see. I'm outraged annoyed and frustrated that there has not been any further communication from anyone from BF since 7/17 ! I called the service coordinator 7/22/2024 no one answered the phone the voice mail didn't even come on so that I could leave a message ? This has been a major inconvenience and very troubling causing me increased anxiety and frustration I trusted and payed this company $7,000.00 to have my BR tub replaced and this is the outcome . You cannot treat people like this ! So right now my BR tub/shower is NOT in use until this problem is fixed properly.

    New bathtub!

    We just had our bathtub upgraded by Andrew of Bath Fitter, and I am very pleased with the result. The tub area looks brand new, and with the replacement of the old dual faucet system, much more functional! Andrew did a great job, and though he was very busy for the 6-7 hours that the job took, always stopped to answer my questions or give me an update on how the project was going. The finished project looks great, and the work area was cleaned up nicely. Would definitely recommend Bath Fitter, and would ask for Andrew again once we decide to upgrade our master bath!

    Before and after.  Replaced tub with shower to make safe for elderly parent.  Looks beautiful!
    Adrienne B.

    From the initial visit and estimate to job completion, it was a wonderful experience and improvement. They are extremely professional and make you feel very comfortable. They have lots of options to choose from and I cannot think of a process that is so easy, yet gives you the most bang fot the buck. We recently did some minor upgrading in our bathroom - so many hard choices and having to coordinate with the contractor, designer, etc. With Bathfitter, it was a process that takes some of the intimidation and confusion out of a home improvement project. They showed up (for both the estimate and the installation) exactly on time. The installation took a third less of the estimated time. They protected your property (put down mats, etc.) and did great job cleaning up afterwards. Also - re: COVID, they all wore masks and took all necessary precautions. Highley recommended!

    Beautiful walk in shower ! Thank you Bath Fitters of Colonie, NY.

    See all

    Photo of Jay A.
    45
    4
    6

    2 months ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emily F.
    0
    232
    12

    3 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cara R.
    85
    77
    49

    7 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe M.
    0
    11
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    We had a shower installed and a bathtub removed. A great deal and done in only 4 hours. Our installer Matt was a rock star.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Hi Aaron, thank you so much for your positive feedback!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Bruce W.

    Bruce W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Bath Fitter

    Review Highlights - Bath Fitter

    After reading reviews we noticed the good reviews mostly had one thing in common, that was Matt was their Installer.

    Mentioned in 7 reviews

    Read more highlights

    You might also consider

    Kitchen & Bath World

    Kitchen & Bath World

    (21 reviews)

    They have a Great showroom and the designers were super helpful I'll definitely be back in the…read morefuture to remodel.

    We are thrilled with the superb work of Kitchen and Bath World from beginning to end. We renovated…read moretwo bathrooms in quite different styles. The first is simple and contemporary, the second involved an intricate pattern of colorful tiles forming wall-size images. Sara worked with us on the design, asking many questions to understand our aesthetic aims and practical needs, and offering a variety of options for us to choose among to achieve our goals. She also provided a variety of very effective ideas and solutions, considering the physical constraints of the (relatively small) spaces, to ensure the best use of spaces and to create a very open feel in both bathrooms, all in a cost-effective manner. The actual construction was done in an extremely professional manner by workers who were not only highly-skilled but also friendly, considerate of our needs, and responsive to our questions and concerns as the projects progressed. Particularly impressive, amazing really, was the tile work performed by Cliff. The colorful bathroom involved laying more than 1,000 tiles, and cutting more than 100 tiles to create the intricate design. It also involved the fitting of the many tiles to very close tolerance specifications. Cliff was both masterful and highly conscientious in completing this tile work. The result is stunning. In addition, along the way in both bathrooms, specific questions arose about alternative approaches to implementing features of the design. Cliff identified and raised these questions for us to think about, and he offered aesthetically pleasing solutions. In short, Cliff's work was thoughtful, technically masterful, and informed by his strong sense of aesthetic beauty. We are most impressed by Kitchen and Bath World for their general approach, their implementation, and the final product in renovating both bathrooms. Kitchen and Bath World has our highest recommendation.

    Bath Fitter - contractors - Updated May 2026

    Loading...
    Loading...
    Loading...