5 stars! Yessss! I…read morewas looking for this lotion and I was helped by two young ladies here. I bought a trial size of the other lotion but come to find out, it was a body wash. The next day, I returned to swap this out for the lotion. I was assisted by another young lady and her service was just as good as the other two from the day before. Then, a few days later, I decided to get the full size lotion so I was back in there. They have a great variety of makeup and perfumes. You can spend a lot of time in here. It's a very nice location.

I was hoping to find a standalone Sephora shop but they did manage to have everything that I was…read morelooking for. My main mission was to get the Kat Von D Tattoo Liner but the Everlasting Liquid Lipsticks caught my eye before I could get out of there. Of course I ended up trying some of the shades on my hand but almost all of them were missing the applicator. Is that normal to deter people from using it directly on their lips or are they just abused? This made testing difficult but I did settle on a shade for that day. The lady behind the counter was friendly and she urged me to request a sample after I paid, as well as any other time I would be by. She assured me that if a sample of my preferred product was not available, she would try to make one for me. Instead of just tossing a random item in my bag, she asked what my skin was like and what sort of products I was looking for. After I mentioned combination skin and leaning more towards natural beauty, she gave me a 0.5 fl oz sample of Origins Activated Charcoal Mask. Being Korean, I obviously LOVE face masks so I was happy to get another one. Even though a lot of the testers were in bad shape, I will still be back here the next time I have money to blow on makeup.

Came into the salon for a hair consultation. Salon was clean and welcoming, but the customer…read moreservice was the reason for writing a review. Carlita was professional and very thorough. She answered all of my questions and made sure i was aware of upkeep, products, and grow out/ fading expectations. This Ulta really focuses on making you feel and look your best. Will be booking with Carlita!

Went for a simple hair cut and asked for layers and my hair came out butchered. I asked the stylist…read moreto fix part of it and it still turned out very poor. I would recommend staying away from the salon.

I love this boutique! I've been visiting since they opened. Always find things that appeal to my…read morestyle and my adult daughter's styles. The staff is super nice and very helpful! Highly recommend!

From the owner: Kayla started a women's clothing business out of her home in 2016, and opened the first retail…read morelocation in downtown West Branch in November 2018.

Ordered 2 items for same day delivery. Only one in stock. Rather than offer shipping for the out of…read morestock local item, they canceled it from the order. This disqualified me for free delivery on the remaining item, so I called right away to cancel the order. They'd already processed it & there was nothing they could do. So be leery of same day delivery ordering. I'm hoping delivery charges will be removed.

Went in today to buy a few new makeup products I've been wanting to try & by the time I left, I…read morevowed to never return. It wasn't extremely busy (rainy weather kept the crowds away I suppose) so I was shocked that I couldn't find a single person to help me at all. I wandered around for far too long trying to locate specific items and then tried to color match myself. I thought maybe they were short staffed but then noticed whenever the employees walked by, they asked every single other customer if they needed help with anything. I made eye contact with a couple of employees but they simply kept walking like they were on a mission. I have no issue with asking for help, but every time I went to approach someone they were chatting or making a bee line elsewhere. I have never had an experience like this at this location before but it was frustrating enough that I walked out without buying anything and will take my time and money to a more deserving company that treats their customers feel welcome.

I was able to find what I wanted there and then some. I love to check out the fragrances and there…read moreare a lot of testers. I'm still looking for that ultimate scent that I feel is predominantly "me". However, I just feel that not all but some of the employees act snooty like they have to act upper class in order to sell make up. I hesitated to post this, but every time I go in, I find that there are some down to earth, helpful people, and subsequently, there are others who seem short with me and just have a feeling that they're better than me or anyone else and trying to rush me when I have a question. I don't know if there are any classes you can give them, but we actually had to go to these type of classes while in the Medical field . It really makes a difference in how you respond to customers . And then again, there are such wide varieties of personalities nowadays but maybe that is their natural personality. it's just that I think they could do a little bit better on their customer service areas. Other than that, this is a great location, a very clean store with a lot of various products of which one can indulge.

Went in for something like balayage and some shorter layers. Wasn't super happy with cut so they…read moregot me in to fix it. This is the end result. That tail is all I have left of my length and there's no way to fix it so I have to bun it and wait. Don't go.

I want to begin by saying that a majority of the staff here were lovely. One staff member named…read moreMikayla patiently helped me find the candle I was looking for despite it being Black Friday. I did not purchase the candle, however, as I was disgusted by the actions of who I believe is a manager, scolding their employees directly in front of customers, in a very aggressive manner. I hope all those lovely employees are alright. Other than that, it was a good experience.

From the owner: For over 20 years, we've created the scents that make you smile. Whether you're shopping for…read morefragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our store associates are ready to help you put together the perfect gift or find the perfect scent for you or your home.

so now they have a two day policy when it comes to picking up a prescription when they filled mine…read more4 days early last month and refused to fill mine that day. The fact that they can play with pick up times whenever they feel like it is bad enough but because I picked up my prescription 4 days early last month the pharmacist today explained I had to wait til tomorrow and did so with a condescending attitude and even laughed at me. it was so embarrassing that I lodged a complaint with corporate and had to post this review to let people know that they can't just play with peoples meds like that. I'm told one thing by one pharmacist but told something else by another. I will be going somewhere else next month for sure. Also this pharmacy has ridiculous long wait times as well as long lines. A lot of their staff is very rude as well.

Horrible! Prescription sent in 5 days ago by Doctor. Wife came 3 days ago and not filled. They said…read morecome back in 3 hours instead came back 3 days later and still not filled! WTF? Pharmacist filled it so shout out to him but 5 days to fill 1 prescription? Changing stores!

Do not come here if you are in a rush if you need to get something from the photo department…read more I stood there for 5 minutes while the person behind the counter was trying to figure something out. Meanwhile the cashier in the front refused to help me until a man found some candy and then slipped in line ahead of me. I'm not sure if he was her friend or what, but she knew I was already waiting. The cosmetics counter person seems to be the only person who really knows her job.

They have accepted more customers than they can take care of in a reasonable time. I will help them…read morewith their problem by using another pharmacy from now on...

I love my ULTA salon and store... They have the most amazing stylists their. I have never felt more…read moreBEAUTIFUL after a hair appointment as when I leave their. The store has amazing girls to always help with all your beauty needs as well.