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BAT Fire Protection Systems

5.0 (10 reviews)
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5 years ago

Freddy was able to respond the same afternoon I called and replaced a bad switch on my sprinkler alarm. Great service and competency

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7 years ago

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Review Highlights - BAT Fire Protection Systems

He had some minor hiccups with a missing tool but Freddy came to bring him the tool needed for the job.

Mentioned in 9 reviews

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Friendly Fire Systems

Friendly Fire Systems

5.0
(13 reviews)

Kyle was on time, friendly, communicative, and efficient. We felt that the pricing for a 5 year…read morefire sprinkler inspection was reasonable and the customer service was friendly. Def recommend.

Part of the fire sprinkler system black steel pipe/valve connection area was rusting/eroded and…read moreseeping out water slowly and noted the dry wall in the garage was wet. After cutting out that area of dry wall and noted the problem, I got a couple of quotes. Friendly Fire Systems is very reliable. The boss Benito responds to text very quickly and answered all questions professionally. Scheduling was easy and uneventful. The technician, Rafael, arrived on time. He did the whole job by himself. The access box was too small and Benito was able to help him to locate a bigger one quickly and Rafael went to get it. They replaced the pipes with CPVC plastic pipes. They also replaced the valve and water pressure gauge. Rafael did everything in 1 day. The other impressive and important quality I like this company is the post-repair follow-up service. The new water pressure gauge connection was seeping out water with drops of water slowly. I texted Benito right away and he was able to have another technician, Miguel, to come to my house that same evening and it was Friday. Miguel arrived on time that evening and tightened the connection up. The slow leak persisted and noted the next day. I texted Benito regarding that the next day, Saturday. He again responded to the text immediately and offered to have Miguel to come to my house Monday early morning but afternoon worked better for me and he scheduled that afternoon for me. Miguel replaced the water pressure gauge and the metal connector as there's manufacturing defects causing the super slow leak at the connection. Afterwards, no more leak. Thank you Friendly Fire Systems and the boss Benito for being so reliable for the initial work AND more importantly, the follow-up care. Not that many companies nowadays are so reliable on follow-up customer service/care after they get the money for the initial service. Keep up the good work!!!

BAT Fire Protection Systems - fireprotection - Updated June 2026

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