I was very disappointed in Rose in Associates when I called inquiring about a property to rent for…read moreme and my roommates and was immediately dismissed by Stephanie Martinez when she realized we were all related to one another. The add had been on craigslist since early december, but I was told "I don't want you all to have your boyfriends and girlfriends over and have 8 people at the house" Ma'am, we are all post-college professionals, we aren't teenagers trying to scrape together rent for a party house, we just wanted a house to live in. I promise you our money would have been spent just as easily as the family that you are holding out renting that house to.

I have worked with Stephanie Martinez at Rose & Associates for several years now. She is my go to…read moreAgent when buying, selling or managing my rental properties. I highly recommend her for your Real Estate needs as she is very organized, professional and experienced in investment properties. As a native from Austin, she is very familiar with the area and can help you buy, sell or lease your next home.

Super pro short term rental management team with great communication and speedy responses. This…read moreteams has the STR business model down to a science. They will take immaculate care of your property inside and out and take good care of the travelers. Highly recommend.

Austin and Gentlenest have been awesome for my small short-term rental in Austin. We have worked…read moretogether since 2020, and his work ethic, compassion, and communication have been a dream. He's very open to feedback, and he sweats details that I don't think (or care) about.

12.2.21 I rent a property from this management company…read more While I'm sure the owners love the fact that these people rarely if ever request anything from them, I'm here as a renter. Jennifer is non-existent. Before signing a 2 year lease with these folks, Mollie, the agent that showed us the home, assured us that the falling, dilapidated fence would be repaired, as well as the gutters that are broken, missing and in dire need of replacement would be repaired, as well. The carpet was stained with pet feces and urine - we were told that would definitely be pulled up as it was ruined. Nothing was done. No repairs, after multiple requests, were ever made. When I attempted to contact Jennifer, I was met with "I have been out and inspected the house and no repairs were needed." I sent photos of the fence that was literally falling over in several places. No response. The neighbor repaired the fence on her own and is seeking half the cost from the management company. I've been told by another neighbor not to expect anything from them, as a large tree limb fell on their car, totaling it, from this lawn and it took almost a year before they were even able to communicate and remedy the situation. 1.8.25 I have been out of the house for a year now. I cannot even being to tell people to PLEASE avoid this company at all costs. The ridiculousness we were met with when we left and wanted our deposit back? They couldn't even return a phone call. Just avoid these people at all costs. They're full of malarkey, they don't want to repair or do anything to help you, and they will never return calls in a timely manner. AVOID AT ALL COSTS!

I would not recommend this company at all! They never answer any of my emails or calls. When I have…read moregotten a hold of someone they were rude or incompetent. They over charge! Never again

I LOVE, LOVE where I live and it is all because of Jane…read more In full disclosure, Jane and I used to work together in a past life and since moved on to new professions. When I heard she became a Realtor, I had total confidence that she was the perfect Realtor for me, because she is smart, tough and a lot of fun. Jane bent over backwards to make things happen and when I became overwhelmed, unsure or just flat out panicked, she always had great advice and made sure we didn't go down the wrong path. She quickly picked up on my likes/dislikes, so every time we went looking at places, she was quickly able to rule out what she knew we wouldn't like, therefore making the looking process pretty painless. The end result was the perfect house for us, and it was on the lower end of our price range. For that, I will always be grateful.

Jane is not only my friend, but also my Realtor! When I decided earlier this year that I wanted to…read morebuy my first home, Jane and I got together and she gave me a folder full of great information for first time buyers, including details about the tax credit. When I was ready to buy, Jane went and previewed a TON of houses for me in two days. Seriously, I think she looked at over 20 houses in two days. There was one that she really thought would be right up my alley. We set out to look at 8 houses that day, going to that one last. Jane knows me pretty well, because when we walked in, my knees buckled. I knew it was my house. We had an offer on it that night, they countered (barely) and I accepted by 9AM the next day. Jane made the process of buying my home flat-out easy, and I couldn't be any happier with my new place. Of course, when I'm ready to sell and find my next perfect place, I'll be calling Jane to list this one and help me find a new one!

We had an amazing experience working with Amber Hurst to find the perfect rental home…read more Finding a new home is stressful, and it really helps to have someone knowledgeable like Amber to help guide you through it! She has such a positive attitude and was very efficient at communicating with properties to answer any questions we had about specific homes. She helped us find a great home in the perfect neighborhood for us! We highly recommend Amber!

From the very first touchpoint to the good luck message on moving day, Alex Gilmore's energy and…read moregenuine care never faltered. She was incredibly thorough in learning about what we were looking for and was quick to set up tours that matched our needs. She took the time to truly understand us, which helped her find a place that perfectly fit our preferences and lifestyle. During the application process, Alex was an excellent advocate. We felt confident knowing we had someone in our corner who made sure all our questions were answered and the process went smoothly. She managed to be friendly, personable, and professional all at once--a rare combination that made the entire experience enjoyable. When we're ready to buy a home, we've already claimed Alex as our agent without hesitation. Thanks so much, Alex, for making our home hunting experience such a positive one!

I am a real estate broker in San Diego, CA and my sister was relocating to Austin so I set out to…read morefind a realtor for her. I generally don't use Yelp for that purpose but on a whim, I opted to check out the reviews. I found several who looked promising and contacted all three. Through telephone/email interviews I narrowed my choice to Joanne. So glad that I did as we only had 2 days to find a house and Joanne and William worked tirelessly the entire weekend. In fact, it was a game day on Saturday and that's a big deal in Texas, but they chose to still work with us. They showed us properties in north, south and central as my sister wasn't familiar with the area and wanted to review all options. It was a successful weekend as she bought a house and even secured a short closing just before the Thanksgiving holiday. Being a realtor I am picky myself, so rest assured you will be in competant hands with the Violet Crown Realty team.

Please note that the below response from JoAnne is dishonest about the relationship between her and…read moreus (renters). We worked very regularly with her on ALL of our concerns with the condo/ maintenance requests throughout the entire 2.5 years as renters of the property (we only worked with the owners on a limited basis to send rent payments) and have the emails to validate this relationship. But nonetheless, it's good to see that this is something they will take seriously and hopefully things change for the better. BEWARE!!!!!!!! PLEASE READ IF YOU PLAN TO RENT FROM OWNERS THAT ARE USING VIOLET CROWN AS THEIR PROPERTY MANAGERS. I worked with JoAnne as the Property Manager for the condo that I was leasing for the past 2.5 years and it was an up and down journey. Sometimes she was really kind (for example, she put together my coffee table and lowered rent for us on behalf of the owners one of the years that we were re-signing as an incentive for us to stay) and other times she would be insensitive (she once yelled at me on the phone because she was having a bad day while I tried to calmly sort out some requests we had for the condo and my roommate recorded this conversation; we were appalled). In addition, she sent passive aggressive emails and we had to do the best we could to bite our tongues. In the words of Maya Angelou - "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." I will never forget how JoAnne made me feel. It was not as pleasant of an experience as I had hoped it would have been but there is a silver lining in all of this...my roommates and I got almost our entire security deposit back. I hope this info will help some of you (renters especially) as you consider renting from owners that have Violet Crown Realty as their property managers.

Outstanding experience with Homebase ATX Realty!…read more Homebase ATX Realty is one of the most professional and reliable teams I've worked with. Their property management is well-organized, transparent, and handled at a very high level. Communication is always clear, responses are fast, and any issues are resolved without delays. I'd especially like to highlight Sage -- an incredibly professional, attentive, and responsive specialist. Sage was always available, explained everything clearly, and helped resolve any questions quickly and efficiently. Working with someone like this truly gives peace of mind. The team has excellent knowledge of the Austin market, pays close attention to details, and genuinely focuses on their clients. All processes are efficient and stress-free. It's rare to find a team that combines professionalism, integrity, and accountability -- but Homebase ATX Realty does exactly that. If you're looking for a trustworthy property management or real estate team in Austin, I highly recommend Homebase ATX Realty. You can be confident your property is in excellent hands.

Cecilia Whitley has been helpful to my family as we investigate a strange situation related to a…read moretitle issue and a property that we own listed for sale by another party. I look forward to continuing to work with Cecilia and the Team on resolving this issue.

Cecelia Whitley is a fantastic, attentive, and truly caring realtor. We were thrilled to have the…read moreopportunity to work with her in late 2019 to find our new home in Austin, Texas. I would 100% work with her again if we find ourselves looking to sell or buy again in the future. Initially, my partner and I were looking for a country home outside Austin city limits, but as we viewed properties and assessed our plans in life, we found a perfect home for us in Austin in our budget and meeting our needs. Cecelia was always a delight--she came to every property with knowledge on hand and, as she got to know us, began to anticipate what we would and wouldn't like. When we found the right house, all three of us were certain it was the perfect move. If you're looking for a realtor who is truly on your side, look no further than Cecelia Whitley and Sterling & Associates.