Have had much better experiences- always happy to grab worms in the back, advice, pet my dog, etc. ! They definitely don't follow the 5pm door rule with the club card events however as an FYI... get there before 4... read more

Bass Pro Shops - Pet isle - Guns & Ammo Near Me - Hooksett, New Hampshire

I had never been to a BPS until today. Placed an online order for a dog crate, decided to poke around and check things out before picking up the crate. What a nice, clean store, with SO much to look at. Prices are decent, with a huge selection, they have a little bit of everything for everyone. Everyone was friendly, the order pick up took a while, but, overall, good experience. read more

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Store was clean. I didn't find what I was looking for so I need to go elsewhere. I didn't have service this time but the people seemed friendly enough. Most items I looked at are comparable in price to other shops that carry the same or similar items. read more

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This place sucks! I called three times to find out about ammo. A woman finally answered when I dialed zero and passed me on. I tried EVERY DEPARTMENT extension and no one would pick up. So I drove to the store hoping I would have better luck. When I asked about the ammo I wanted 57x28 they did not have it. The guy said "you should have called first." !!!!!!!!!!!!! read more

Had a very bad experience at checkout more than once with the same associate. Reported to corporate site in detail. I've been a loyal customer of the hooksett NH store since it opened. corporate offered to send me a gift card as a welcome back to the store. This happened in April and I have yet to receive the gift card. Wont go back! read more

Bad customer service when asking a simple question in regards to ammo. Met with sarcasm and bad attitude. Not the first time I've dealt with bad attitude in this particular Bass Pro Shop. read more

Beware of buying from bass pro shop as their return policy is not transparent. Before you buy anything from them online or in the store ask if it is returnable. I bought some 9 mm brass by mistake through their website thinking I could return it and found out I could not so now I have to eat $240 of stuff that I cannot use.beware of these hidden policies that they don't tell you read more

What an amazing store! You can find anything you need, fishing, hunting, motor sports, clothing. Their giant aquarium is awesome! Could stand there for hours watching the gigantic fish! This ____ covid pandemic made people enjoy the outdoors more and it shows: Fishing supplies are way down, out of stock on many items, just like Walmart. Covid also caused people to go a little cuckoo and stock up on ammo too... Shelves are empty on the most popular calibers (9mm, .40, .223... Not a single box of 7.62x39.... Oh perhaps they too won't sell those anymore... Too scary...) Oh boy... read more

This is the second trip I have made to basspro in hooksett NH, the first time was my 30th birthday and my fiance bought me a new shotgun, the service and experience was terrible. Took 2 hours for the older gentleman to process me but would hardly ever speak to me, every time I went to walk away to look at ammo he would yell and say I needed to stay put...... This is now my 2nd trip here for my 32nd birthday and I decided to purchase a crossbow and couple other items. I walk up to the archery department with only one guy working (Eric, started in November of 2024) and already helping two people, I patiently wait about 5 minutes and he now asks if I need help after the other two have walked away. I tell him I'm interested in two different types of crossbows, he helped me out and explained everything he could to his knowledge, even told me about some slightly cheaper models instead of trying to be the typical salesman and sell the most expensive thing. I ended up trying out one of them and made a purchase! All of this within 20 minutes of him approaching me! I did buy the more expensive one because it was my choice, he waxed the strings and lubed the rail for me, helped me pick out a very nice Budget friendly bag for said crossbow and bolts. Overall 5 star experience this trip around so happy! The guy definitely deserves a raise!! even went over to the gun department to see new faces and all of those gentlemen were very very friendly. Every staff member I approached throughout the entire store made my experience that much better this time! read more

Absolutely frustrated with Bass Pro Shop's STORE policies on purchasing firearms, and further, wasting my time. Legal NH resident with all ppwk in order to purchase firearms as ive done multiple OTHER places. Own a number of them and shoot for sport/fun. Due to huge lines and limited counter help (VERY kind counter help up to point of delivery) i left the store where the gun was *in stock* and purchased it on their website. I walked back in, waited my turn for help and asked to fill out my ppwk and take delivery, the gentleman looked up the order and said it 'wouldn't be ready for pickup until the next day'. Fine. Went home and received an email the next day titled 'your firearm is ready for pickup'. Returned to the store and filled out the necessary ppwk on their computer, provided my 2 forms of id and was told they do it online because they can get an answer within about 4-5 minutes. After filling out the ppwk was told it will be 2-4 hours. Checked the next morning and still not complete. Finally, around 2pm the third day i received a call ppwk was back and I'm all set to pick up. Returned to the store a 4th time, in 3 days. All ppwk complete with my 2 forms of id. Check, check, third check guy says 'sorry, because your driver license shows your last address, not your current, we cannot let you have the firearm'. **I'll note here that upon changing my address, the town advised me the state no longer issues new licenses for simple change of address, only upon renewal, which im not due for yet. This is after I'd accepted paying $70 more for the firearm because it's more rare, and felt that ordering in store would be better than online. Lesson learned. SO.. if you're in the market for a firearm, i would STRONGLY advise going to the FAR better gun shop in Hooksett where i recently bought most of my other guns. I'll be avoiding spending money at Bass Pro Shops in any way I can out of sheer frustration in time wasted. I'd likely even not have posted this review had they not also have solicited my 2 times a day the last 3 days to 'leave them a review' read more

Bass Pro Shops has stolen my reward points of $$16.00. I know it's not much but they took the money anyway. I tried to have the reward points converted to a gift card and they put me into a Causality Loop going over and over again. It always brought me back to the main Phone Tree and I had to start all over again, and again. So, I told them to just cancel the credit card account. They said I would loose the $$16.00 if I did that. I told them their voice tree kept going around in circles and circles and they said they were sorry but that was the only way I would get the $16.00. I told them I've had enough and wanted out of the Causality Loop and to cancel the Bass Pro Shops Mastercard. I will not be buying anything at Bass Pro Shops on credit again. They will not be my first choice when I need something. I will go to other outdoor shops from now on. We did enchange a "Merry Christmas" when we hung-up the phone. read more

Poor customer service in hunting department. Asked a simple question and was met with bad attitude from sales associate.

Bass Pro Shops is now open in Hooksett inside the former Lowes on Route 3A, just off I-93 Exit 10. My coworkers who are avid outdoorsmen and enjoy hunting, have been waiting with great anticipation for the first Bass Pro Shops store to open in New Hampshire. Bass Pro Shops is similar to Cabela's (closest store in Scarborough, ME) which features a massive selection of merchandise for outdoor enthusiasts and sportsmen including outdoor gear, apparel, footwear, camping, fishing, hunting (a new choice for guns & ammo in Hooksett!), archery center (with indoor range), marine, boating, home goods, toys, snacks (beef jerky!!), candy, spices, food, gifts, knick-knacks, Duck Dynasty stuff, and more. The store is nicely decorated with painted murals of outdoor scenes, plenty of game & birds display high throughout the store, and a big fish tank in the back of the store. This outdoor superstore officially opened to the public on Wed Feb 19, 2014 at 6PM during the Evening For Conservation (50 cents of each dollar spent went to conservation groups). I arrived here around 4:15 PM after driving through very messy roads and waited in line to get inside the store. A funny clown (from Southern Illinois) and Max The Lion (mascot for the Manchester Monarchs) entertained the line outside. Inside the store, the opening ceremony and ribbon cutting was held with celebrities, dignitaries, and plenty of employees on hand welcoming customers into the store (clapping & cheering!). The place was really busy and traffic to get to the store was backed up onto I-93. 100 free t-shirts were thrown randomly into the large crowds of people during the opening ceremony. During opening night, there was a live band playing, Bass Pro Shops race cars on display, several booths with various outdoors groups, and a dedicated celebrity autograph area featuring Bob Sweeney (Boston Bruins), Trot Nixon (Boston Red Sox), Samantha Russo (Miss NH 2013), Bob Foulkrod, Rob Keck, Gene Ellison, Paul Hebert (Wicked Tuna), Timmy Horton, and Jimmy Houston. The line for the autographs went smoothly (store staff and Hooksett Police on hand) and I was able to meet all of the celebrities mentioned. Also, I've been to the Bass Pro Shops location in Foxborough, MA, which dwarfs the Hooksett location in size. The Foxborough, MA location has multi floors of shopping including a giant boat center on the bottom floor, big waterfall, shooting range, snack bar, and restaurant, features not available in Hooksett. Overall, Bass Pro Shops in Hooksett is very nice store to check out for outdoor related merchandise and gear, ALL SALES TAX FREE!! Don't forget to bring the kids too! read more

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I liked the layout of this store, wasn't huge like some other BPS I've visited, but I was able to pick up a few items I needed quickly. Staff was very friendly and eager to help. read more

Bass Pro Shops - Hooksett, NH - Guns & Ammo Near Me - Hooksett, New Hampshire

I stopped here randomly yesterday and I can honestly say that it was my first time going to Bass Pro Shops. Overall, I was very impressed. They carry hunting, fishing, camping, and other outdoor gear. I went specifically to look at fishing gear and I was blown away. They have so much fishing stuff that I actually had to ask where something was because I honestly couldn't find it myself. Some of the prices are higher than you'd expect, but you're really paying for the amazing selection and experience. The selection is unparalleled. I've been fishing for years and definitely saw stuff I'd never seen before. The staff seem to really know what they're talking about and were very friendly. One of the nicest things that they offer (for an angler) is that they will spoil your reel if you buy it there. It's not like it's hard to do yourself, but it is a nice/free service that they offer. read more

***ANNOUNCEMENT*** I'm not the outdoors guy, my friends are!! I've never been in this store. I was legit amazed!!! When I walked in, there were animals that had been stuffed, a huge fireplace, etc. I felt like John Candy/ Dan Aykroyd in "The Great Outdoors" it felt like a lodge. I failed to capture what I saw. We went to take my friend's child for pics with Santa. The was no wait. I've heard the wait could be hours. The child walked in, sat on Santa's lap and took the photo. In a moment of surprise, my friends grabbed me and we all took a "family photo" with Santa. I'm sure their friends are gonna be shocked when the Christmas card arrives!! They have everything you can think of, for the outdoors. Fishing things, grills, smokers, they even have candles and clothing. There's a huge fish tank in the rear of the store. I'm guessing the price points are on par with other places like this. They were having a holiday sale also. I wanna go back for the pork skins, candles, and anything else I can fit into my apartment in the city. read more

I went in end of February to order a boat cover. I had to order it by VIN#. They claimed it didn't come in the color I wanted (blue) so I had to order tan. Four and a half months later it finally comes in but the cover ordered was for a bass buggy and not a party barge as needed, only to find out that they had 20 of the right one in stock the whole time in blue as originally requested!! I was forced to wait 4 1/2 months when I could have gotten it in early March. Stay away....they have no idea what they are doing!! On another note, I brought my UTV in for repair which took TWO MONTHS!! They got in there and cut some wires without my knowledge & ended up killing my brand new battery. Once again....STAY AWAY!!! read more

They have one register open for a line that is wrapped past the shoes. And the manager just walks by sees the line and does nothing to call people to the front. If it wasn't for a Christmas gift request, I would have never come here and now this solidified why read more

Went in today to pick up some winter boots. My first time at this store. I asked the guy who worked on the shoe floor for a pair in my size to try. He wasn't friendly but wasn't unfriendly either so ok fine... I didn't love the pair I tried on so I asked for a different product in my size, and his response was a low-key-sassy "ANOTHER ONE?". Mind you, this is after after I waited so many minutes for him to come back around that I was literally getting ready to just go to another store when I finally spotted him and chased him down (I had a pretty desperate need to buy them today - my only good pair of winter boots finally stopped being waterproof after many years and this is February in New England!!). I get that it's tough to work during the pandemic... maybe they keep a low number of staff in store because of that, but I'm not looking for A+ service - just looking to be NOT treated like I'm some kind of a hassle. Giving this place NOT a 1-star only because the guy who helped me at the check out was so incredibly energetic and nice! (He kept saying "alright alright...") read more

DO NOT UNDER ANY CIRCUMSTANCES BUY a BOAT here.... do not! Worst sales, horrible service and even the financing is screwed up. Horror show from the get go. Stay aware stay away. read more

so I order items at bass pro I get a text that it's in. I call to confirm. The person on the other line says yes don't worry come in. It's here I go in, the first problem was my drivers license weren't current with new address fine I leave and get my drivers license current I go back and they say oh you didn't get an email you didn't get a text you didn't get anything because it's not here, at which point I open up my phone and I show them the text my bass pro text states it was in needless to say it was not and I believe that the people they were very rude. so I would not recommend this place anybody unless they wanna waste a lot of time going back-and-forth and if you have to takeoff of work to do it, there's more money lost and the people there wow do you wanna talk about very uncourteous that would be them read more

What an impressive place! Not being an outdoorsy type, this wasn't the kind of store I would typically shop at, but won't be a total stranger anymore. It's big and open, not claustrophic. Aisles are roomy so you're not constantly bumping into people even when it's busy. Yes, a bit smaller in terms of floor space than Kittery Trading Post, but that place just seems cluttered and overwhelming. This was inviting and well organized. That fireplace in the front entrance is something to behold. Must be glorious when a fire is actually burning. They have furniture, bedding, and a nice variety of home decor items. Certainly didn't expect to find an attractive, non-camo (though they were available), decorative cushion for my family room. Didn't realize they were so dog friendly, especially if your dog is under good control and well mannered. They even have a water bowl station near the back. Pet supply stores, take note! Our trainers from Pet-Agree organized a field trip to practice those manners and social skills in a real world setting with lots of distractions and new people to meet. The staff, and customers, were wonderful about giving us space and not crowding into the dogs (especially my nervous Nellie), until the dogs were sitting politely. Really fun time. Thank you, BPS! :) read more

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The cashiers are useless. Tried to use my "Outdoor Rewards" and they had no idea how to do it and didn't even attempt to contact the supervisor/manager. If you can't use the points then no sense in being part of the rewards program any more. Used to be a good store but been going down hill. read more

We've been here many times, to either shop or to attend one of their holiday events (Santa, Easter Bunny or Halloween photo shoots)! They always have fun things for the kids to do while waiting to get a photo taken, my son LOVES coming here!! read more

Bass Pro Shops - Guns & Ammo Near Me - Hooksett, New Hampshire

went there today to have my new tip ups spoiled like I've done many times before. the store manager Jill was there at the counter with a sales associate Frank who said they don't do that here because they can't use the machine to spool the reel and even when the manager told him just make sure you spool it the right way he didn't want to do it. I not only was getting the wire but about a couple hundred dollars worth of other gear which I left in my cart and walked out. I WILL NEVER SHOP AT THAT BASS PRO AGAIN. read more

This is one of those business that has 18 workers on the floor just hanging out while one register is open with a line with 30 people in it, half the time they don't even have a register open it's just the service desk. Another issue is they only have gigantic sizes for clothing and will not restock until all of there giant sizes are sold. Good luck finding something smaller than xl in absolutely anything. Another thing is this is the type of store that only Carry's the most expensive version of what you want never having the affordable products they advertise online. And lastly I come here often and almost every time I watch them l snicker or make jokes from all the little boys they have working there. Same feeling I'm sure a man gets shopping in Victoria secret anyway it makes me uncomfortable and it gets old. Yes I'm a women and yes I like to fish. read more

Absurdly stupid. ONE salesperson in the firearms department. If he is processing a handgun sale paperwork every one else can wait. 30 minutes or more! The ultimate bureaucratic inanity - store policy is trigger locks on ALL handguns. An overabundance of caution, but acceptable. However they can not or will not remove the triggerlock until the gun is purchased. What educatecgun buyer buys a gun without feeling the trigger mechanism. This is like buying a car without sitting in it, or buying a bed without lying on it. It is not the state, New Hampshire is very reasonable about gun laws. It is Bass Pro's executive's ignorance. We won't return. read more

Had an issue with being able to make a purchase, lead cashier, manager on duty both said when this problem arrives, nothing they can do and have to send customer away. Called customer service, they gave me a number to retail admin and said they could probably answer issue. No call back when called. Was given the managers email, No response to email. Spoke to assistant manager in store, No call back. I did want to shop there, but no one seems to want to make an effort at all for what is a simple issue. The main grudge here, is that everyone is super nice, but no one has ever responded to my question with any kind of answer, unfortunately have to do my shopping else where. Oct 23rd Re did my review to one star instead of two, because on Oct 3rd a person named Madison, from the Hooksett store responded to my review and ask what the details to my issues were. I sent them to her using the same method she contacted me and guess what? NO RESPONSE..... I guess you have to laugh. This store must have so much business they don't have to take a moment to give any and I mean any kind of response to people. And I thought I wanted to be a customer there. Since this started I can tell you there are many other places a person can buy the type items they sell there and it can be less expensive. We have all felt like just a number at a variety of stores before and this store shows you that it is true with Bass Pro Shops. read more

Favorite place to go for all my outdoor activities. Fishing, boating, hiking, hunting etc.

Bought a 3 pole battery charger for boat and camper 9 months ago. It stopped working without any cause. I brought it back and customer service was the BEST. No questions asked they replaced it with new one. Service staff went out of her way to make sure I was satisfied. Prices are a little high but this is why I love the store. Quality and customer satisfaction means the most. read more

Went to purchase a hand gun. Asked my friend to go to my truck to get my cash. Did the background check. Told me would call in few days because they fax the forms. Got a call back denying my purchase because they said it looked like someone else was buying it for me. Now I'm banned from purchasing firearms forever at this store! I will never spend $.01 in this store EVER again! Ridiculous! Shop local gun stores. Better service! read more

Thanks to the woman running the booth to see Santa, I now need to explain to my 4 kids why Santa will see other kids but not them. "Why do you have to buy a ticket to tell Santa what you want for Christmas?" Explain that to a child. Not only did I try to call before our trip there, we looked on the website and did not see one thing about "buying tickets" or making reservations. Thank you Bass Pro Shops for making Christmas so commercialized at our favorite store to shop. read more

Just got fishing help from a nice guy named Matthew....if only there were a lot more of him in the world! Customer service was excellent all around and they had just what we wanted. Five stars, highly recommend. See the fish while you're there, too! read more

I absolutely love this store. It is not only filled with anything and everything I could want, but the interior is beautiful. Everything is well organized and easy to find. They even have a giant fish tank with a nice selection of game fish. I went in the other day to purchase a new sidearm. The selection of firearms was satisfactory and i was able to find a great gun to fit my needs. The staff was very knowledgeable and helped answer all questions I had. I was very pleased with the staffing and service. read more

Very bad service... People in fishing department are so reluctant to help customer. They don't go out of their way to help customer like people at Foxboro, MA store. If I have not been to Foxboro store, I would have probably given 2 stars. Also, their selection of fishing gears are not that great. They didn't seem to re-stock a lot of fishing items since the store has opened. This is only for fishing department since I don't do hunting and other activities. read more

Purchased a bow at DICKS and they did nothing to help set it up so I brought it over to bass pro. The man working in the hunting department was excellent, he spent over an HOUR helping me get the bow ready, and even showed me how to use it. He was very patient with me even though there was a few people waiting for help and didn't give up until I was hitting the targets right. Will be shopping for any hunting equipment here from now on read more

Returned a gps with all documentation return info and still received terrible service from the store!!

Went in tonight to purchase my first bow. I've been a firearm guy/hunter and want to extend my hunting capabilities. Glen in the archery department met me as I was browsing and asked if I needed help. I had done some research prior to going in so I asked if they had the bow in stock I was looking for. Glen gave me the run down on the newer model of the same bow and at the same price I decided to go with that. But that's where my bass pro experience just began.. Glen was hands down the best retail employee I've ever encountered. He walked me through every single inch of the bow and what everything does and the adjustments we can make. He then fitted me for the bow and taught me the ins and outs of archery better than I could of ever imagined. He took his time and explained proper stance, proper draw, proper trigger release... literally everything I needed to know. Then we stepped into the range. Glen proceeded to have me shoot 3 arrows and got an idea of what the peep sight was doing. He made some adjustments and had me shoot 3 more. He proceeded to walk me through, step by step having me shoot till I was shooting arrows into other arrows. I left the store with a serious lesson, 2 hours of free knowledge and heck, even a new friend. I will be going back to see glen for ALL of my archery and firearm needs from this point forward. I say, GIVE THAT MAN A RAISE! read more

Bass Pro Shops - Guns & Ammo Near Me - Hooksett, New Hampshire

Don't bother shopping here if you are female. A friend of mine and I went shopping here tonight. We waited over 10 minutes for someone to help us in the shoe department. When noone came around so we searched someone out. A young man heavier set dirty blond hair with glasses was asked by my friend to come help us. He came over, when I asked him for what I needed he huffed and said ok. Clearly annoyed that we were asking for his assistance. Ten minutes later he comes back, walks right next to us to the computer and starts looking up waiters on the computer. Completely ignored us. Goes out back then comes back to the computer that is next to us. Again completely ignores us. He leaves to go out back again. Comes back a 3rd time. When I spoke to him to ask what was going on he just shrugs his shoulder. A few minutes later we walk by the shoe department with our husband's and a dark haired gentlemen. The one who was to busy to help us before and asked the blond kid to help us asks my HUSBAND if he can help him. Now my husband was behind me with my friends husband. My friend and I had just walked passed him and he didnt say anything to us. When my Husband pointed to me. I explained to the gentlemen what had just happened. He said the other associate must have forgotten. He apologized but it was extremely condescending and completely insensere. I am a retail manager and if anyone of my employees treated one of my customer's this way they would not have a job. read more

This location is disappointing to say the least. Advertised many pontoon boats for sale price. We drove all the way over to purchase a boat and leave with it only to find out they had ONE boat in stock and no disclaimer on their site that the boats were currently by order only? Who wants to shell out $50,000 plus if you don't have boats in stock to look at before you purchase? That's HUGE investment for any company to expect a customer to purchase blindly. DO BETTER read more