Alex and my fiancé did a wonderful job on my engagement ring! They perfected it and made sure it…read morewas everything and more! Then when it came down to my wedding band, Alex again went above and beyond. He took the time (about 2 hours) to make sure the sketch was everything I was hoping for. The final product was my dream come true ring. He made sure my diamonds all matched and the ring was sparkling clean. Hands down the best place for jewelry.

I recommend finding a different shop. This guy is a crook and a scam artist. Very rude to top it…read moreoff. I was forced to pay $800 for a $200 loan on my personal rings. In those rings was a ring that cost me $6,000 to buy. He threatens he's going to keep your items if you don't come up with the money on time. And after all is said and done, he refuses to give you a receipt for your cash. The lease itself is the receipt. It had a regular white copy on top and the customers yellow copy on the bottom. He snatched it and wouldn't give me my copy after charging me $800 for a $200 loan!

Brought in some gold and silver to exchange for one of their silver products and was quoted an…read moreextremely low rate, and now that I know, I'll never do that again, while this review really reflects on not selling to local silver mint, it however is a good place to buy silver. Just look elsewhere for any haggling/selling other than this place.

Visited their store, got a great deal on silver. Silver Dave…read moreis the real deal. The one tenth ouncers are nice.

Small probably mostly does jewelry, went for saw, directed me to Lawrence store to find saw, lots…read moreof musical equipment

Mind you I work for a metal plating company that specializes in silver and gold . We have machines…read morethat's cost a pretty penny to tell you what the base material is all the way to how much metals are i not . Cu, AG, Au . So I know my stuff was legit . I was told I had to wait for the "expert " When I told her my coffee pot was not being sold for scrap .things went down hill quick . She ground one spoon down was talking to the other guy in Spanish . Then comes back and throws my stuff at me stating it's no good and to leave . I must admit I'm not the crackhead/junkie they deal with on a daily basis . I just asked a simple question no need to be treated like that .:Update the owner actually decided to text me after my yelp review . So again. If your looking for crackhead prices and being treated like shit tuis is the place for you

I had a silver coin to sell. He told me to wait a few months, if I could, because the price of…read moresilver was predicted to go up. Sure enough, it did. I went back and got more for the sale - thanks!

Great experience! Owner of the business was pleasant , efficient and gave me a VERY fair offer. I…read morewould definitely do business with them again and highly recommend!!

Best jeweler in Merrimack Valley. Highly recommend…read more All repairs in house, by Scott Atwood.

Atwood Jewelers designed the most elegant, gorgeous necklace for me and I was so happy to pick it…read moreup 2 days before Christmas! Wow! What a beauty that I will be proud to wear for all occasions. Thank you for helping me create a new piece with the diamonds I had. I will happily be referring you to anyone who needs a jewelry store with excellent customer service and prices. Thanks again!

I had a completely opposite experience at A Broader Concept than the previous reviewer. First, I…read morewant to point out that they do tell you on the website to call first as at times they close due to mineral processing, inventory, re-stocking & cleaning. Additionally, on the door they do have a sign requesting you to turn off your phone and no photos. Had the previous reviewer realized this, I think their experience would had been very different at the store. In any event, my experience was wonderful! The owners were two of the nicest people I've ever met. I liked the store so much, I ended up going back later in the day to buy extra items. I went in expecting to buy a few items and left with many items, including a few free items the man threw in for me, which was a pleasant surprise. Their prices are very reasonable, in fact on some items I purchased, I looked on Amazon and the stores prices were lower! They include a information sheet for each gemstone you purchase. Everything is packaged and wrapped with care. The store has many unique items for yourself or gifts. I highly recommend checking it out, just call them first to make sure they are in fact open. I can't wait to go again!

I have gone to A Broader Concept many times! Great quality and wide selection. Very honest and…read moreknowledgeable.

They very helpful in picking out my fiancés ring and the turn around time on the resize was…read moreamazing. It felt like the entire staff was genuinely excited for us!

Recently we had occasion to visit Pearson's to attempt to get a repair on a twenty-five year old…read morewatch that had been broken at a mall kiosk while the technician there was trying to change the battery. The salesman honestly discouraged us from getting a repair, and made an attractive offer on a new watch, however my wife felt the watch was precious to her and sought to have it repaired. After a couple of weeks, the store manager contacted her to tell her their jeweler had told him the watch wasn't worth repairing. She asked him to try again. He sent it to another jeweler, who told him he couldn't get parts for it. Although she is disappointed with the verdict of the jewelers who worked on her watch, we are both convinced that Pearson's gave her request serious effort and she is now satisfied that she cannot have a precious gift repaired. While she's sad, she is satisfied that every effort was made. We can't ask for more. The watches and jewelry in this shop were high quality fine work. We'd recommend them for the quality of their merchandise and their low pressure approach to customers and conscientious service.

Dave & Val are a small friendly family business with a large following…read more GOD has certainly blessed us with their honesty & integrity...just be patient as there are only 2 of them & many of us:)

Very friendly. The Jeweler did a repair on my special bracelet while I waited. Excellent experienceread more