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    Ken Jones Ski Mart

    3.7 (20 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 month ago

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    5 years ago

    Bad experience. The person who approached me was very rude, did not want to help me, and seemed annoyed when I asked for help.

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    13 years ago

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    11 years ago

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    Ask the Community - Ken Jones Ski Mart

    Review Highlights - Ken Jones Ski Mart

    Staff were knowledgeable and really explained the technology, without forcing the most expensive gear on us.

    Mentioned in 2 reviews

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    Fire on the Mountain Ski & Sport - Snowboards on the second floor.

    Fire on the Mountain Ski & Sport

    4.5(10 reviews)
    33.0 mi
    $$$$

    I have nothing but great things to say about Fire on the Mountain. A year ago, I went into the shop…read morelooking for skis, knowing nothing about what I should be looking for. I was new to skiing, so I just wanted to get some gear where I could continue to build my confidence on the slopes. One of the employees asked me all of the right questions without being judgmental or condescending. He asked me what my skill level was, the price I would like to overall pay, etc. With that, he brought out some boots and they fit perfectly and comfortably. He then showed me some skis that would be good for my height...and with that I left only paying $800 for boots, skis and bindings. Each step of the way, the employee kept making it clear that he wasn't intending to sell me anything, and that he would understand if I wanted to shop around elsewhere. Again, this set me at ease knowing that he was providing me with non-pressured service. Since then, I have returned to Fire on the Mountain to service my skis regularly. Recently, I brought my skis to get serviced, and I asked them about my boot, which had a buckle that was bending. They quickly offered to fix it, and when I went to pick it up, they completely fixed the boot and added a double screw to ensure that it was fastened in. As previously stated, I have nothing but great things to say. If you are looking for ski or snowboard gear in a nonintrusive environment, I highly recommend Fire on the Mountain! Their employees and customer service is unlike any other.

    New to the area, and my son wants to start snowboarding. He got a hand-me-down board from his…read morecousin but needed to be set up with boots, helmet, goggles. The young man helping us out was very knowledgeable, and super helpful. He helped us find an affordable pair of used boots that were in great shape, and worked with us to pick out a helmet and goggles. The whole time he shared a ton of information drawing on his own experience. We were lucky that we walked in when it was quiet, and he was able to devote a big chunk of time and attention to us. By the time we were finished the place felt packed and the staff was bouncing around, but still seemed to try and offer a great experience to all of their customers. I will definitely go back when we need more gear.

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    Fire on the Mountain Ski & Sport - Thank you for my boots!

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    Thank you for my boots!

    S & W Sports - Receipt i was given when i dropped my board off for a tune up, before i was called and the price changed to 95$.

    S & W Sports

    4.1(34 reviews)
    16.9 mi
    $$$

    I just had another couldn't-have-been-better experience at S & W. We're lucky to have them in…read moretown!!

    Had horribly bad experiences with this store last year. The owner stepped up and fixed the problem…read moreand I am extremely thankful for that. This year i wanted to get my board tuned up there and shop in their store as a Thank you. I was surprised the outdoor sports store had no snowboards to look over for purchase. I was debating on getting a new board instead of tuning up my board from last year. Since there were no boards to purchase i brought my board inside from my truck. Nice kid named Owen looked over my board & brought it to his manager to inspect. They concluded the tuneup required extra work bringing the job to 65$. I left my board and took my receipt. Fast forward a week and i get a call telling me the price is now 95$. The employee on the phone referred to Owen as just a high school kid who created the order and gave me a receipt. I explained i watched Owen bring my board to his superior and they agreed 65$. I explained my dissatisfaction over the phone and the employee said he'll look into what he can do. Told him 95$ is 20% of a brand new board & i wih i could look over new snowboards if it wss going to cost 95$. He said he had no idea when snowboards were going to be in stock. Instead of waiting for the possibility of a call back i instead drove to the store and picked up my snowboard. While there i noticed more employees at s&w working than I've ever seen at one time. That told me how much of a priority my situation was to them as a company. Not only that but I saw an employee setting snowboards out for sale and the employee on the phone never mentioned that. I would only recommend them as an absolute last resort. I have so many good reviews for businesses on here, and very few negative reviews. I would overlook a small price adjustment if this company didnt treat me like dirt last year and make me run in circles before the owner stepped in and fixed all issues. The owner cares about this business but his employees lack of care is astounding. Owen seems honest but the rest of the employees ive encountered are seedy. Buyer Beware!

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    S & W Sports
    S & W Sports
    S & W Sports

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    Ken Jones Ski Mart - outdoorgear - Updated May 2026

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